{"id":149340,"url":"https://ivod.ly.gov.tw/Play/Clip/1M/149340","video_url":"https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/aa454a369d2b172f41a774a6c341436590274675d1217385f8ba9b0039caa7a68a4d4e9809745efa5ea18f28b6918d91.mp4/playlist.m3u8","委員名稱":"羅美玲","委員發言時間":"09:55:30 - 10:04:11","影片長度":"00:08:41","會議時間":"2024-03-06T09:00:00+08:00","會議名稱":"立法院第11屆第1會期外交及國防委員會第2次全體委員會議（事由：邀請國軍退除役官兵輔導委員會主任委員馮世寬報告業務概況，並備質詢。）","meet":{"tmpMeeting":null,"title":"第11屆第1會期外交及國防委員會第2次全體委員會議","term":11,"type":"委員會","sessionPeriod":1,"sessionTimes":2,"committees":[35],"id":"委員會-11-1-35-2"},"date":"2024-03-06","duration":521,"end_time":"2024-03-06T10:04:11+08:00","start_time":"2024-03-06T09:55:30+08:00","features":["ai-transcript","gazette"],"type":"Clip","gazette":{"lineno":218,"blocks":[["羅委員美玲：（9時55分）謝謝主席，有請馮主委。"],["主席：馮主委請。"],["馮主任委員世寬：委員早安。"],["羅委員美玲：主委早安。主委非常恭喜，剛剛您在報告的時候有提到，臺北跟臺中榮總今年有榮獲美國Newsweek雜誌評選為2024年全球最佳智慧醫院，其實除了這個之外更要恭喜我們北榮，美國Newsweek更是評選北榮為全球最佳醫院的前250強。我想這是一個很不容易的成績，而且是臺灣唯一入榜的醫院，超越了臺大，在這裡先恭喜我們退輔會跟榮總。","可是這麼優異的成績，我們是不是應該更要重視所謂的護病比，接下來我要跟主委所探討的這個議題就是所謂的護病比。我們知道護理人員的這個工作負擔是非常沉重的，所以我們賴清德副總統在他的政見裡面有提到，未來要推動護病比入法。目前我們所看到衛福部針對護病比也提出了政策，在今年1月26號的時候他們就有提出了「獎勵先行」、「逐步推動」及「引領標竿」三原則來推動三班護病比，這個政策在3月1號就要正式上路。我有取得我們榮總1月份的三班護病比數據，我們來看屬於醫學中心標準的北榮、中榮跟高榮，白天班的部分，醫學中心的標準是白天班必須小於6、小夜班必須小於9、大夜班必須小於11。白天班的部分目前是符合這個標準的；小夜班的部分可能高榮還要再努力一點點；可是大夜班就是沒有達標了；至於屬於地區醫院的屏東榮總目前都還是合格的。","這個政策在3月1號才正式上路，我所拿到的資料是1月份，當然3月1號已經上路了，我想請教一下主委，針對於這個護病比的推動政策，我們榮總要如何來充實護理人力？到目前為止、在政策上路之前，我們有沒有補齊、有沒有符合標準？請問主委。"],["馮主任委員世寬：報告委員，我曾經為這個問題跟陳院長兩個互相研討，而且我們每3個月都會檢討一次，陳院長告訴我……等一下假如我講得不清楚，請陳院長再努力。第一個，我們當然要調整薪資；第二個，除了這個之外，還有工作的環境我們也要調整；第三個，就是我們要把醫院的環境也加以調整。很多人喜歡這個地方有很多的因素，並不是因為他拿到的錢多少，而是對於這個醫院能夠產生領導者做出來的榮譽，他願意是這個醫院的成員，這個我們也在努力。當然我們承認現在大夜班還沒有達標，但是我們有把握，陳院長也給我這樣做一個承諾，陳院長是不是還有補充？"],["陳院長威明：沒有，主委都講了。"],["羅委員美玲：主委已經指示陳院長這邊，你有沒有需要補充的部分呢？因為我看大夜班真的就是北榮、中榮、高榮都沒有辦法達標，當然剛剛我們主委已經有指示了，那我們怎麼來做呢？在細節的部分。"],["陳院長威明：報告委員，白班跟小夜目前是OK的，不過大夜班現在因為很多人信任臺北榮總，全國各地轉了很多病人進來，如果要大夜班也馬上現在就達標，大概要關病房。"],["羅委員美玲：是，所以我是問你有沒有什麼對策嘛！"],["陳院長威明：所以現在北榮……剛剛主委向委員報告的，我們的福利政策現在做了很多，包括我們的新宿舍1,200床，醫護人員的宿舍6月中旬就會取得使用執照，1個月只收1,000塊，我相信護理師會進來，好好的照顧他們，臺北榮總現在是在臺灣護理師不夠的情況之下，相對護理師比較穩定的醫院，我們會繼續努力達到這個要求。"],["羅委員美玲：OK，因為我們既然有這麼高的殊榮，是全球前250強的醫院，這是不簡單的，所以護病比也希望大家來做努力。","OK，再來還有一點我想請教一下就是有關於北榮，北榮在2018年9月有推出了新住民的特別門診，提供新南向國家新住民快速便捷的就醫管道，可是很可惜在去年12月的時候就停辦了，請問發生了什麼事？"],["陳院長威明：報告委員，當時在107年9月1號成立新住民門診，我們的美意就是來照顧我們的新住民，這個非常的重要，不過實行之後發現來的人真的不多。幾個原因，第一個……"],["羅委員美玲：為什麼？宣導不足嗎？"],["陳院長威明：不是，第一個，因為臺北榮總是一個照顧急重難罕、重症的醫院，很多的新住民大概在當地的區域醫院、地區醫院就已經看了，重症進來的時候都經過轉介，大部分都旁邊有眷屬或是有陪同人員過來。他都到各科去，不會一個家醫科看所有的科，他可能指定要看骨癌、看大腸癌，都已經到各科部去了。你不可能說每一個科都設新住民門診，所以語言的溝通基本上我們發現不是問題；第二個……"],["羅委員美玲：我想請教一下院長，我們除了針對新住民之外，像移工呢，移工有沒有辦法使用這個？因為已經停辦了，在那之前你們除了針對新住民，還有來自於新南向的移工呢？因為我們所知道的就是，很多移工如果生病了，很多時候他們是不願意到醫院，我們曾經問過為什麼？他們說因為醫生講的我都聽不懂；那再來還有一點就是他們說，他們也無法用中文去表達說我現在是發生了什麼狀況，所以他們在語言不通情況之下，也許就不願意到醫院去。那像新住民特別門診，我本來想說這麼快就夭折了，是不是真的就是因為在通譯方面出了這個問題？院長，你現在所講的我大概是理解，因為都可能有家人的陪伴，所以語言這個部分可能不是問題，可是我在想應該還是有臺灣的外籍移工去就診。"],["陳院長威明：有。"],["羅委員美玲：我想應該有，那我們在通譯這個部分做得怎麼樣？"],["陳院長威明：報告委員，移工來開刀、治療的有一部分數目，大部分都有雇主派人陪他過來，這是第一點；第二個，現在我們的手機、AI很多即時的翻譯都已經有了，只要他講一句譬如說越南文，我們就可以知道這個翻成中文，醫師也可以瞭解。"],["羅委員美玲：可是我們有一些專有的醫療名詞要如何翻？我想手機沒有辦法專業到很多醫療的名詞可以翻譯過來。"],["陳院長威明：是。"],["羅委員美玲：像這個部分說實在我們實際詢問到一些移工，他說真的很害怕去醫院，因為無法表達、溝通會出了問題，譬如有一位越南漁工去就診，就算說有位通譯他懂得越南語，可是有很多醫療專業有名詞是沒有辦法去翻的，通譯可能在母國也都不曉得這個名詞，因為醫療名詞非常專業，也許連我們都沒有辦法去瞭解這個名詞，你要讓一般的翻譯、通譯去翻譯可能會有問題。請問榮總在這部分、在多國語言的部分是如何處理呢？到目前為止。"],["陳院長威明：謝謝委員，我覺得這個是一個非常重要的提點，我們會朝這條路來做，然後各種同意書、各種說明書我們會翻成各式各樣的語言，讓移工也知道、讓新住民都知道，這條路我們會努力。"],["羅委員美玲：對，因為我們在臺灣的外來人口有超過百萬。"],["陳院長威明：是，非常重要。"],["羅委員美玲：所以我想榮總在這部分應該也要肩負很重的責任。"],["陳院長威明：一定會努力。"],["羅委員美玲：我比較失望就是關於新住民特別門診停辦的事情，所以衍生到移工的這個服務。"],["陳院長威明：會努力。"],["羅委員美玲：我想這部分榮總需要來做努力。"],["陳院長威明：會努力。"],["羅委員美玲：OK，好，以上謝謝。"],["主席：謝謝羅美玲委員，各位請回。","接下來進行詢答的委員是黃仁委員。"]],"agenda":{"page_end":382,"meet_id":"委員會-11-1-35-2","speakers":["王定宇","沈伯洋","林楚茵","羅美玲","黃仁","陳永康","徐巧芯","洪申翰","陳冠廷","馬文君","楊瓊瓔","林憶君","謝衣鳯"],"page_start":329,"meetingDate":["2024-03-06"],"gazette_id":"1130601","agenda_lcidc_ids":["1130601_00011"],"meet_name":"立法院第11屆第1會期外交及國防委員會第2次全體委員會議紀錄","content":"邀請國軍退除役官兵輔導委員會主任委員馮世寬報告業務概況，並備質詢","agenda_id":"1130601_00010"}},"transcript":{"id":"149340","pyannote":{"name":"ronny","tool":"pyannote","data":{"url":"https://ivod.ly.gov.tw/Play/Clip/1M/149340","tool":"pyannote","id":"149340-pyannote"},"job_id":"ht10PzFyefq5rbMe","queued_at":"2024-06-02 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\"score\": 0.0}, {\"word\": \"點\"}, {\"word\": \"我\", \"start\": 475.59, \"end\": 475.61, \"score\": 0.0}, {\"word\": \"們\"}, {\"word\": \"會\"}, {\"word\": \"朝\", \"start\": 475.61, \"end\": 475.691, \"score\": 0.464}, {\"word\": \"這\"}, {\"word\": \"條\"}, {\"word\": \"路\", \"start\": 475.691, \"end\": 475.711, \"score\": 0.0}, {\"word\": \"來\"}, {\"word\": \"做\", \"start\": 475.711, \"end\": 475.731, \"score\": 0.0}, {\"word\": \"謝\"}, {\"word\": \"謝\"}, {\"word\": \"羅\"}, {\"word\": \"美\", \"start\": 494.611, \"end\": 494.631, \"score\": 0.0}, {\"word\": \"玲\", \"start\": 494.631, \"end\": 494.651, \"score\": 0.0}], \"language\": \"zh\"}","srt":"1\n00:00:01,074 --> 00:00:02,239\n謝謝主席有請馮主委來馮主委請\n\n2\n00:00:11,222 --> 00:00:38,961\n委員早安主委早安主委非常恭喜剛才您在報告的時候有提到就是說臺北跟臺中榮總今年有榮獲美國Newsweek雜誌評選為2024年全球最佳智慧醫院其實除了這個之外更要恭喜我們北榮更是美國Newsweek更是評選了我們的北榮為全球最佳醫院的\n\n3\n00:00:39,801 --> 00:00:39,841\n﹚羅美玲議員\n\n4\n00:01:00,692 --> 00:01:00,792\n主席\n\n5\n00:01:17,188 --> 00:01:23,852\n目前呢我們所看到就是衛福部針對這個護病筆呢也提出了這個政策在今年1月26號的時候他們就有提出了這個獎勵先行逐步推動金引領這個標竿三員子來推動三班的這個護病筆那這個政策呢是在3月1號就要正式上路那我有取得我們榮總1月份的三班護病筆的這個數據喔\n\n6\n00:01:40,862 --> 00:02:04,923\n那我們來看這個屬於醫學中心標準的臺北北榮中榮跟這個高榮我們看這個白天班的部分白天班醫學中心的標準是白天班必須小於6小班小夜班必須小於9大夜班必須小於11那白天班的部分目前是符合這個標準的可是小夜班的部分可能高榮還要\n\n7\n00:02:05,703 --> 00:02:06,063\n李慧琼議員\n\n8\n00:02:25,090 --> 00:02:39,003\n針對於這個我們互併比的這個推動的政策我們榮總要如何來充實這個護理人力那到目前為止在政策上路之前我們有沒有補期有沒有符合標準請問主委\n\n9\n00:02:41,035 --> 00:03:07,094\n報告委員我曾經為這個問題跟這個陳院長兩個互相這個研討是而且我們每三個月都會檢討一次是的陳院長告訴我等一下假如我講的不清楚請陳院長再再這個努力是第一個呢我們當然要調整薪資第二個除了這個之外還有工作的環境我們也要調整第三個就是我們要把\n\n10\n00:03:08,285 --> 00:03:08,305\n是﹖\n\n11\n00:03:39,285 --> 00:03:53,792\n陳院長這邊主委已經指示你有沒有需要補充的部分呢因為我看到夜班真的是就是北榮中榮高榮都沒有辦法來做達標那當然剛剛我們主委已經有指示了那我們怎麼來做呢在細節的部分\n\n12\n00:03:55,693 --> 00:04:18,148\n報告委員那個白班跟小班目前是OK的不過大夜班呢現在因為很多人信任臺北榮總全國各地轉了很多病人進來如果要大夜班也馬上現在就打標大概會要關病房所以現在是北榮市剛剛主委向委員報告的我們的福利政策現在做了很多包括我們的新宿舍1200床\n\n13\n00:04:19,589 --> 00:04:34,503\n醫護人員的宿舍6月中旬就會取得使用執照一個月只收1000塊我相信護理師會進來好好的照顧他們台北榮總現在是在台灣護理師不夠的情況之下相對護理師比較穩定的意願我們會繼續努力\n\n14\n00:04:36,124 --> 00:04:36,565\n北榮在2018年9月推出了新著名的特別門診\n\n15\n00:05:02,246 --> 00:05:30,242\n提供新南向國家新住民快速便捷的這個就醫的管道可是很可惜的就是在去年12月的時候就停辦了請問發生了什麼事報告委員當時在107年9月1號成立新住民門診我們的美意就是來照顧我們的新住民這個非常的重要不過實行之後發現來的人真的不多為什麼尊島不足嗎第一個不是第一個來的因為台北榮總是一個照顧其眾南韓的\n\n16\n00:05:31,523 --> 00:05:54,996\n醫院重症那很多的新住民大概在當地的區醫院地區醫院就已經看了重症進來的時候都經過轉介大部分都旁邊有眷屬或是有陪同人員過來他的都到各科去不會說一個加一科看所有的科他可能指定要看骨癌看大腸癌都已經到各科部去了你不可能說每一個科都是新住民門診所以語言的溝通基本上我們發現不是問題\n\n17\n00:05:56,176 --> 00:06:17,974\n我們想請教一下院長,我們除了針對新住民之外,像移工呢?移工有沒有辦法使用這個系統?在那之前,你們除了針對新住民,還有來自於新南向的這個移工呢?因為我們所知道就是說,其實很多移工,他如果生病了,其實很多時候他們是不願意到醫院。我們曾經問過為什麼?他們說因為醫生講的我都聽不懂。\n\n18\n00:06:22,699 --> 00:06:32,413\n他們也無法去用中文去表達說我現在是發生了什麼狀況所以他們在語言不通情況之下\n\n19\n00:06:33,717 --> 00:06:33,837\n委員會主席\n\n20\n00:06:55,344 --> 00:07:18,895\n臺灣的這個外籍移工去就診,我想應該有,那我們在同意這部分,這個部分我們做的怎麼樣?移工來開刀的治療的有一部分的數目,那大部分都有僱主派人陪他過來,這是第一點。第二個現在我們的手機AI,很多即時的翻譯都已經有了,只要他講一句,譬如說越南文,我們就可以知道,這個翻成中文。\n\n21\n00:07:20,076 --> 00:07:36,570\n可是我們有一些專有的醫療名詞要如何翻我想手機沒有辦法專業到很多醫療的名詞可以翻譯過來像這個部分說實在我們在實際我們會詢問到一些移工他說真的很害怕去醫院因為無法表達溝通會出了問題\n\n22\n00:07:38,551 --> 00:07:39,071\n委員會主任委員會主席\n\n23\n00:07:55,270 --> 00:07:55,731\n謝謝委員我覺得這個是一個非常重要的提點我們會朝這條路來做\n\n24\n00:08:14,611 --> 00:08:14,651\n謝謝羅美玲\n\n","tsv":"start\tend\ttext\n1074\t2239\t謝謝主席 有請馮主委來 馮主委請\n11222\t38961\t委員早安主委早安主委非常恭喜剛才您在報告的時候有提到就是說臺北跟臺中榮總今年有榮獲美國Newsweek雜誌評選為2024年全球最佳智慧醫院其實除了這個之外更要恭喜我們北榮更是美國Newsweek更是評選了我們的北榮為全球最佳醫院的\n39801\t39841\t﹚羅美玲議員\n60692\t60792\t主席\n77188\t83852\t目前呢我們所看到就是衛福部針對這個護病筆呢也提出了這個政策在今年1月26號的時候他們就有提出了這個獎勵先行逐步推動金引領這個標竿三員子來推動三班的這個護病筆那這個政策呢是在3月1號就要正式上路那我有取得我們榮總1月份的三班護病筆的這個數據喔\n100862\t124923\t那我們來看這個屬於醫學中心標準的臺北北榮中榮跟這個高榮我們看這個白天班的部分白天班醫學中心的標準是白天班必須小於6小班小夜班必須小於9大夜班必須小於11那白天班的部分目前是符合這個標準的可是小夜班的部分可能高榮還要\n125703\t126063\t李慧琼議員\n145090\t159003\t針對於這個我們互併比的這個推動的政策我們榮總要如何來充實這個護理人力那到目前為止在政策上路之前我們有沒有補期有沒有符合標準請問主委\n161035\t187094\t報告委員我曾經為這個問題跟這個陳院長兩個互相這個研討是而且我們每三個月都會檢討一次是的陳院長告訴我等一下假如我講的不清楚請陳院長再再這個努力是第一個呢我們當然要調整薪資第二個除了這個之外還有工作的環境我們也要調整第三個就是我們要把\n188285\t188305\t是﹖\n219285\t233792\t陳院長這邊主委已經指示你有沒有需要補充的部分呢因為我看到夜班真的是就是北榮中榮高榮都沒有辦法來做達標那當然剛剛我們主委已經有指示了那我們怎麼來做呢在細節的部分\n235693\t258148\t報告委員那個白班跟小班目前是OK的不過大夜班呢現在因為很多人信任臺北榮總全國各地轉了很多病人進來如果要大夜班也馬上現在就打標大概會要關病房所以現在是北榮市剛剛主委向委員報告的我們的福利政策現在做了很多包括我們的新宿舍1200床\n259589\t274503\t醫護人員的宿舍6月中旬就會取得使用執照一個月只收1000塊我相信護理師會進來好好的照顧他們台北榮總現在是在台灣護理師不夠的情況之下相對護理師比較穩定的意願我們會繼續努力\n276124\t276565\t北榮在2018年9月推出了新著名的特別門診\n302246\t330242\t提供新南向國家新住民快速便捷的這個就醫的管道可是很可惜的就是在去年12月的時候就停辦了請問發生了什麼事報告委員當時在107年9月1號成立新住民門診我們的美意就是來照顧我們的新住民這個非常的重要不過實行之後發現來的人真的不多為什麼 尊島不足嗎第一個不是第一個來的因為台北榮總是一個照顧其眾南韓的\n331523\t354996\t醫院重症那很多的新住民大概在當地的區醫院地區醫院就已經看了重症進來的時候都經過轉介大部分都旁邊有眷屬或是有陪同人員過來他的都到各科去不會說一個加一科看所有的科他可能指定要看骨癌看大腸癌都已經到各科部去了你不可能說每一個科都是新住民門診所以語言的溝通基本上我們發現不是問題\n356176\t377974\t我們想請教一下院長,我們除了針對新住民之外,像移工呢?移工有沒有辦法使用這個系統?在那之前,你們除了針對新住民,還有來自於新南向的這個移工呢?因為我們所知道就是說,其實很多移工,他如果生病了,其實很多時候他們是不願意到醫院。我們曾經問過為什麼?他們說因為醫生講的我都聽不懂。\n382699\t392413\t他們也無法去用中文去表達說我現在是發生了什麼狀況所以他們在語言不通情況之下\n393717\t393837\t委員會主席\n415344\t438895\t臺灣的這個外籍移工去就診,我想應該有,那我們在同意這部分,這個部分我們做的怎麼樣?移工來開刀的治療的有一部分的數目,那大部分都有僱主派人陪他過來,這是第一點。第二個現在我們的手機AI,很多即時的翻譯都已經有了,只要他講一句,譬如說越南文,我們就可以知道,這個翻成中文。\n440076\t456570\t可是我們有一些專有的醫療名詞要如何翻我想手機沒有辦法專業到很多醫療的名詞可以翻譯過來像這個部分說實在我們在實際我們會詢問到一些移工他說真的很害怕去醫院因為無法表達溝通會出了問題\n458551\t459071\t委員會主任委員會主席\n475270\t475731\t謝謝委員我覺得這個是一個非常重要的提點我們會朝這條路來做\n494611\t494651\t謝謝羅美玲\n","txt":"謝謝主席 有請馮主委來 馮主委請\n委員早安主委早安主委非常恭喜剛才您在報告的時候有提到就是說臺北跟臺中榮總今年有榮獲美國Newsweek雜誌評選為2024年全球最佳智慧醫院其實除了這個之外更要恭喜我們北榮更是美國Newsweek更是評選了我們的北榮為全球最佳醫院的\n﹚羅美玲議員\n主席\n目前呢我們所看到就是衛福部針對這個護病筆呢也提出了這個政策在今年1月26號的時候他們就有提出了這個獎勵先行逐步推動金引領這個標竿三員子來推動三班的這個護病筆那這個政策呢是在3月1號就要正式上路那我有取得我們榮總1月份的三班護病筆的這個數據喔\n那我們來看這個屬於醫學中心標準的臺北北榮中榮跟這個高榮我們看這個白天班的部分白天班醫學中心的標準是白天班必須小於6小班小夜班必須小於9大夜班必須小於11那白天班的部分目前是符合這個標準的可是小夜班的部分可能高榮還要\n李慧琼議員\n針對於這個我們互併比的這個推動的政策我們榮總要如何來充實這個護理人力那到目前為止在政策上路之前我們有沒有補期有沒有符合標準請問主委\n報告委員我曾經為這個問題跟這個陳院長兩個互相這個研討是而且我們每三個月都會檢討一次是的陳院長告訴我等一下假如我講的不清楚請陳院長再再這個努力是第一個呢我們當然要調整薪資第二個除了這個之外還有工作的環境我們也要調整第三個就是我們要把\n是﹖\n陳院長這邊主委已經指示你有沒有需要補充的部分呢因為我看到夜班真的是就是北榮中榮高榮都沒有辦法來做達標那當然剛剛我們主委已經有指示了那我們怎麼來做呢在細節的部分\n報告委員那個白班跟小班目前是OK的不過大夜班呢現在因為很多人信任臺北榮總全國各地轉了很多病人進來如果要大夜班也馬上現在就打標大概會要關病房所以現在是北榮市剛剛主委向委員報告的我們的福利政策現在做了很多包括我們的新宿舍1200床\n醫護人員的宿舍6月中旬就會取得使用執照一個月只收1000塊我相信護理師會進來好好的照顧他們台北榮總現在是在台灣護理師不夠的情況之下相對護理師比較穩定的意願我們會繼續努力\n北榮在2018年9月推出了新著名的特別門診\n提供新南向國家新住民快速便捷的這個就醫的管道可是很可惜的就是在去年12月的時候就停辦了請問發生了什麼事報告委員當時在107年9月1號成立新住民門診我們的美意就是來照顧我們的新住民這個非常的重要不過實行之後發現來的人真的不多為什麼 尊島不足嗎第一個不是第一個來的因為台北榮總是一個照顧其眾南韓的\n醫院重症那很多的新住民大概在當地的區醫院地區醫院就已經看了重症進來的時候都經過轉介大部分都旁邊有眷屬或是有陪同人員過來他的都到各科去不會說一個加一科看所有的科他可能指定要看骨癌看大腸癌都已經到各科部去了你不可能說每一個科都是新住民門診所以語言的溝通基本上我們發現不是問題\n我們想請教一下院長,我們除了針對新住民之外,像移工呢?移工有沒有辦法使用這個系統?在那之前,你們除了針對新住民,還有來自於新南向的這個移工呢?因為我們所知道就是說,其實很多移工,他如果生病了,其實很多時候他們是不願意到醫院。我們曾經問過為什麼?他們說因為醫生講的我都聽不懂。\n他們也無法去用中文去表達說我現在是發生了什麼狀況所以他們在語言不通情況之下\n委員會主席\n臺灣的這個外籍移工去就診,我想應該有,那我們在同意這部分,這個部分我們做的怎麼樣?移工來開刀的治療的有一部分的數目,那大部分都有僱主派人陪他過來,這是第一點。第二個現在我們的手機AI,很多即時的翻譯都已經有了,只要他講一句,譬如說越南文,我們就可以知道,這個翻成中文。\n可是我們有一些專有的醫療名詞要如何翻我想手機沒有辦法專業到很多醫療的名詞可以翻譯過來像這個部分說實在我們在實際我們會詢問到一些移工他說真的很害怕去醫院因為無法表達溝通會出了問題\n委員會主任委員會主席\n謝謝委員我覺得這個是一個非常重要的提點我們會朝這條路來做\n謝謝羅美玲\n","vtt":"WEBVTT\n\n00:01.074 --> 00:02.239\n謝謝主席有請馮主委來馮主委請\n\n00:11.222 --> 00:38.961\n委員早安主委早安主委非常恭喜剛才您在報告的時候有提到就是說臺北跟臺中榮總今年有榮獲美國Newsweek雜誌評選為2024年全球最佳智慧醫院其實除了這個之外更要恭喜我們北榮更是美國Newsweek更是評選了我們的北榮為全球最佳醫院的\n\n00:39.801 --> 00:39.841\n﹚羅美玲議員\n\n01:00.692 --> 01:00.792\n主席\n\n01:17.188 --> 01:23.852\n目前呢我們所看到就是衛福部針對這個護病筆呢也提出了這個政策在今年1月26號的時候他們就有提出了這個獎勵先行逐步推動金引領這個標竿三員子來推動三班的這個護病筆那這個政策呢是在3月1號就要正式上路那我有取得我們榮總1月份的三班護病筆的這個數據喔\n\n01:40.862 --> 02:04.923\n那我們來看這個屬於醫學中心標準的臺北北榮中榮跟這個高榮我們看這個白天班的部分白天班醫學中心的標準是白天班必須小於6小班小夜班必須小於9大夜班必須小於11那白天班的部分目前是符合這個標準的可是小夜班的部分可能高榮還要\n\n02:05.703 --> 02:06.063\n李慧琼議員\n\n02:25.090 --> 02:39.003\n針對於這個我們互併比的這個推動的政策我們榮總要如何來充實這個護理人力那到目前為止在政策上路之前我們有沒有補期有沒有符合標準請問主委\n\n02:41.035 --> 03:07.094\n報告委員我曾經為這個問題跟這個陳院長兩個互相這個研討是而且我們每三個月都會檢討一次是的陳院長告訴我等一下假如我講的不清楚請陳院長再再這個努力是第一個呢我們當然要調整薪資第二個除了這個之外還有工作的環境我們也要調整第三個就是我們要把\n\n03:08.285 --> 03:08.305\n是﹖\n\n03:39.285 --> 03:53.792\n陳院長這邊主委已經指示你有沒有需要補充的部分呢因為我看到夜班真的是就是北榮中榮高榮都沒有辦法來做達標那當然剛剛我們主委已經有指示了那我們怎麼來做呢在細節的部分\n\n03:55.693 --> 04:18.148\n報告委員那個白班跟小班目前是OK的不過大夜班呢現在因為很多人信任臺北榮總全國各地轉了很多病人進來如果要大夜班也馬上現在就打標大概會要關病房所以現在是北榮市剛剛主委向委員報告的我們的福利政策現在做了很多包括我們的新宿舍1200床\n\n04:19.589 --> 04:34.503\n醫護人員的宿舍6月中旬就會取得使用執照一個月只收1000塊我相信護理師會進來好好的照顧他們台北榮總現在是在台灣護理師不夠的情況之下相對護理師比較穩定的意願我們會繼續努力\n\n04:36.124 --> 04:36.565\n北榮在2018年9月推出了新著名的特別門診\n\n05:02.246 --> 05:30.242\n提供新南向國家新住民快速便捷的這個就醫的管道可是很可惜的就是在去年12月的時候就停辦了請問發生了什麼事報告委員當時在107年9月1號成立新住民門診我們的美意就是來照顧我們的新住民這個非常的重要不過實行之後發現來的人真的不多為什麼尊島不足嗎第一個不是第一個來的因為台北榮總是一個照顧其眾南韓的\n\n05:31.523 --> 05:54.996\n醫院重症那很多的新住民大概在當地的區醫院地區醫院就已經看了重症進來的時候都經過轉介大部分都旁邊有眷屬或是有陪同人員過來他的都到各科去不會說一個加一科看所有的科他可能指定要看骨癌看大腸癌都已經到各科部去了你不可能說每一個科都是新住民門診所以語言的溝通基本上我們發現不是問題\n\n05:56.176 --> 06:17.974\n我們想請教一下院長,我們除了針對新住民之外,像移工呢?移工有沒有辦法使用這個系統?在那之前,你們除了針對新住民,還有來自於新南向的這個移工呢?因為我們所知道就是說,其實很多移工,他如果生病了,其實很多時候他們是不願意到醫院。我們曾經問過為什麼?他們說因為醫生講的我都聽不懂。\n\n06:22.699 --> 06:32.413\n他們也無法去用中文去表達說我現在是發生了什麼狀況所以他們在語言不通情況之下\n\n06:33.717 --> 06:33.837\n委員會主席\n\n06:55.344 --> 07:18.895\n臺灣的這個外籍移工去就診,我想應該有,那我們在同意這部分,這個部分我們做的怎麼樣?移工來開刀的治療的有一部分的數目,那大部分都有僱主派人陪他過來,這是第一點。第二個現在我們的手機AI,很多即時的翻譯都已經有了,只要他講一句,譬如說越南文,我們就可以知道,這個翻成中文。\n\n07:20.076 --> 07:36.570\n可是我們有一些專有的醫療名詞要如何翻我想手機沒有辦法專業到很多醫療的名詞可以翻譯過來像這個部分說實在我們在實際我們會詢問到一些移工他說真的很害怕去醫院因為無法表達溝通會出了問題\n\n07:38.551 --> 07:39.071\n委員會主任委員會主席\n\n07:55.270 --> 07:55.731\n謝謝委員我覺得這個是一個非常重要的提點我們會朝這條路來做\n\n08:14.611 --> 08:14.651\n謝謝羅美玲\n\n","segments":[{"start":1.074,"end":2.239,"text":"謝謝主席 有請馮主委來 馮主委請"},{"start":11.222,"end":38.961,"text":"委員早安主委早安主委非常恭喜剛才您在報告的時候有提到就是說臺北跟臺中榮總今年有榮獲美國Newsweek雜誌評選為2024年全球最佳智慧醫院其實除了這個之外更要恭喜我們北榮更是美國Newsweek更是評選了我們的北榮為全球最佳醫院的"},{"start":39.801,"end":39.841,"text":"﹚羅美玲議員"},{"start":60.692,"end":60.792,"text":"主席"},{"start":77.188,"end":83.852,"text":"目前呢我們所看到就是衛福部針對這個護病筆呢也提出了這個政策在今年1月26號的時候他們就有提出了這個獎勵先行逐步推動金引領這個標竿三員子來推動三班的這個護病筆那這個政策呢是在3月1號就要正式上路那我有取得我們榮總1月份的三班護病筆的這個數據喔"},{"start":100.862,"end":124.923,"text":"那我們來看這個屬於醫學中心標準的臺北北榮中榮跟這個高榮我們看這個白天班的部分白天班醫學中心的標準是白天班必須小於6小班小夜班必須小於9大夜班必須小於11那白天班的部分目前是符合這個標準的可是小夜班的部分可能高榮還要"},{"start":125.703,"end":126.063,"text":"李慧琼議員"},{"start":145.09,"end":159.003,"text":"針對於這個我們互併比的這個推動的政策我們榮總要如何來充實這個護理人力那到目前為止在政策上路之前我們有沒有補期有沒有符合標準請問主委"},{"start":161.035,"end":187.094,"text":"報告委員我曾經為這個問題跟這個陳院長兩個互相這個研討是而且我們每三個月都會檢討一次是的陳院長告訴我等一下假如我講的不清楚請陳院長再再這個努力是第一個呢我們當然要調整薪資第二個除了這個之外還有工作的環境我們也要調整第三個就是我們要把"},{"start":188.285,"end":188.305,"text":"是﹖"},{"start":219.285,"end":233.792,"text":"陳院長這邊主委已經指示你有沒有需要補充的部分呢因為我看到夜班真的是就是北榮中榮高榮都沒有辦法來做達標那當然剛剛我們主委已經有指示了那我們怎麼來做呢在細節的部分"},{"start":235.693,"end":258.148,"text":"報告委員那個白班跟小班目前是OK的不過大夜班呢現在因為很多人信任臺北榮總全國各地轉了很多病人進來如果要大夜班也馬上現在就打標大概會要關病房所以現在是北榮市剛剛主委向委員報告的我們的福利政策現在做了很多包括我們的新宿舍1200床"},{"start":259.589,"end":274.503,"text":"醫護人員的宿舍6月中旬就會取得使用執照一個月只收1000塊我相信護理師會進來好好的照顧他們台北榮總現在是在台灣護理師不夠的情況之下相對護理師比較穩定的意願我們會繼續努力"},{"start":276.124,"end":276.565,"text":"北榮在2018年9月推出了新著名的特別門診"},{"start":302.246,"end":330.242,"text":"提供新南向國家新住民快速便捷的這個就醫的管道可是很可惜的就是在去年12月的時候就停辦了請問發生了什麼事報告委員當時在107年9月1號成立新住民門診我們的美意就是來照顧我們的新住民這個非常的重要不過實行之後發現來的人真的不多為什麼 尊島不足嗎第一個不是第一個來的因為台北榮總是一個照顧其眾南韓的"},{"start":331.523,"end":354.996,"text":"醫院重症那很多的新住民大概在當地的區醫院地區醫院就已經看了重症進來的時候都經過轉介大部分都旁邊有眷屬或是有陪同人員過來他的都到各科去不會說一個加一科看所有的科他可能指定要看骨癌看大腸癌都已經到各科部去了你不可能說每一個科都是新住民門診所以語言的溝通基本上我們發現不是問題"},{"start":356.176,"end":377.974,"text":"我們想請教一下院長,我們除了針對新住民之外,像移工呢?移工有沒有辦法使用這個系統?在那之前,你們除了針對新住民,還有來自於新南向的這個移工呢?因為我們所知道就是說,其實很多移工,他如果生病了,其實很多時候他們是不願意到醫院。我們曾經問過為什麼?他們說因為醫生講的我都聽不懂。"},{"start":382.699,"end":392.413,"text":"他們也無法去用中文去表達說我現在是發生了什麼狀況所以他們在語言不通情況之下"},{"start":393.717,"end":393.837,"text":"委員會主席"},{"start":415.344,"end":438.895,"text":"臺灣的這個外籍移工去就診,我想應該有,那我們在同意這部分,這個部分我們做的怎麼樣?移工來開刀的治療的有一部分的數目,那大部分都有僱主派人陪他過來,這是第一點。第二個現在我們的手機AI,很多即時的翻譯都已經有了,只要他講一句,譬如說越南文,我們就可以知道,這個翻成中文。"},{"start":440.076,"end":456.57,"text":"可是我們有一些專有的醫療名詞要如何翻我想手機沒有辦法專業到很多醫療的名詞可以翻譯過來像這個部分說實在我們在實際我們會詢問到一些移工他說真的很害怕去醫院因為無法表達溝通會出了問題"},{"start":458.551,"end":459.071,"text":"委員會主任委員會主席"},{"start":475.27,"end":475.731,"text":"謝謝委員我覺得這個是一個非常重要的提點我們會朝這條路來做"},{"start":494.611,"end":494.651,"text":"謝謝羅美玲"}]}}}}