{"id":149392,"url":"https://ivod.ly.gov.tw/Play/Clip/1M/149392","video_url":"https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/aa454a369d2b172f6c2a189d036f13c152d2a45619e6d6e6f8ba9b0039caa7a612974bf4722aa1b25ea18f28b6918d91.mp4/playlist.m3u8","委員名稱":"何欣純","委員發言時間":"10:45:19 - 10:58:00","影片長度":"00:12:41","會議時間":"2024-03-06T09:00:00+08:00","會議名稱":"立法院第11屆第1會期交通委員會第2次全體委員會議（事由：邀請交通部部長王國材列席報告業務概況，並備質詢。【3月4日、6日及7日三天一次會】）","meet":{"tmpMeeting":null,"title":"第11屆第1會期交通委員會第2次全體委員會議","term":11,"type":"委員會","sessionPeriod":1,"sessionTimes":2,"committees":[23],"id":"委員會-11-1-23-2"},"date":"2024-03-06","duration":761,"end_time":"2024-03-06T10:58:00+08:00","start_time":"2024-03-06T10:45:19+08:00","features":["ai-transcript","gazette"],"type":"Clip","gazette":{"lineno":503,"blocks":[["何委員欣純：（10時45分）謝謝主席李昆澤召委，是不是請部長還有桃機的董事長、總經理？"],["主席：請王部長，請楊董事長。"],["王部長國材：何委員早。"],["何委員欣純：部長，今天我們討論還是就制度性的問題。3月3號桃機機場跑道的歲修造成很多民眾的不便，國內外旅客都受到影響，我剛剛看到很多其他委員也在關心這一件事，你看我這一頁，這是你們機上可能會呈現的航空圖，難怪謝金河說我們的國際機場真的是貽笑大方，趕不上其他國際大城市的機場。那一天，你看飛機在天空盤旋好幾圈，滑行道變大型停機場，我看那個圖上，一台飛機在上面已經繞了幾圈，1、2、3、4、5、6，6圈，我們滑行道的跑道上在等著要飛的飛機，這個飛機塞車、塞機了，天空也塞、地面也塞。可是我要跟部長講，地面塞的不是只有塞飛機，是機場裡面可能塞了滿滿的人，還有接送的車輛，衍生出來的交通問題。謝金河先生只是其中的一個乘客，他說他等著要起飛，他已經睡一覺醒了，以為已經到泰國國際機場，結果原來還在桃園國際機場，這真的是很離譜，而且這影響國際觀光客對臺灣的印象！這個觀感讓人家覺得非常、非常地納悶，怎麼臺灣號稱是這麼先進的一個科技國家，我們還常常說我們有台積電半導體，這個世界最強的在臺灣，結果我們一個國際機場竟然是讓國內外乘客坐在飛機上，都不知道該怎麼辦，在天空等的、在地面等的，統統都不知道到底發生什麼問題。這件事情真的是很大的一件事情，部長，我相信，因為聽說當天你知道之後，你一聲震怒，馬上就可以開始稍微恢復正常。我又想了一件事，為什麼你沒有震怒之前，是放著擺爛的樣子？你的一句話、震怒，馬上就可以解決，這個就是問題之所在。","我還記得去年我們交通委員會去考察，考察過桃機，我那時候還提醒，其他的委員也提醒，我們趁著疫情期間航班少、機場沒有開放的情況之下，應該要好好整備。因為去年4月的時候國外的機場已經解封，臺灣雖然比較慢，但也已經整備待發，大概預期已經快要開放，要解封了，所以那時候去考察。我們很善意也很誠懇地提醒桃機、提醒交通部，要好好就機場的整備趕快做好。我們還在跑道前面照了一張相，那時候照得很高興，結果現在真的是要搖搖頭。","我們也知道，你也告訴我們，桃機疫後復甦，從去年到今年，尤其今年運量越來越達高峰，你還提醒旅客要提早3個小時報到，就表示上看百萬人次，就知道機場捷運的運量真的很壅塞，而且運量很高。在這些因素之下，桃機過往也有跑道維修，我要提醒你，在疫情期間，跑道維修的程度是怎麼樣；疫情中間，我們又提醒你跑道要整備；現在跑道歲修發生問題，我就覺得很奇怪，以前都沒有塞機這麼嚴重，現在為什麼……我們一再提醒，而且我們也說在疫情期間有整備了，怎麼這次會塞機這麼嚴重？我給部長一個機會，你們檢討得怎麼樣？"],["王部長國材：關於這個原因，我覺得最重要的一點是整個桃機這次的警覺心跟重視度不夠，比如說……"],["何委員欣純：部長，所以這個就是問題嘛！什麼叫做警覺心跟重視度不夠？"],["王部長國材：對。"],["何委員欣純：因為我剛剛已經跟你講了，所有的因素都是可預期的，以前疫情之前跑道歲修也是有過經驗，又不是沒有經驗……"],["王部長國材：是。過去跑道歲修的時間比較短，這次它維修的應該就有16處……"],["何委員欣純：我們不是提醒過你嗎？疫情期間都已經在整備了啊！"],["王部長國材：我跟委員報告，我覺得這都不是理由……"],["何委員欣純：是嘛！"],["王部長國材：再困難的地方也應該預先準備，我想這部分董事長、總經理他們也做過很多的討論，剛才也提到……"],["何委員欣純：部長，你講到這個討論，事實上在做跑道歲修之前已經開過好幾次協調會，都有做過好幾次討論，為什麼之前有討論，現在發生問題？你們那時候討論，我還跟你們要了資料，你們開了三次會議，邀了飛航管制單位、航空公司代表、航空公司業者、機務聯誼會、機師、地勤等等，就是沒有機場最重要的人──消費者。雖然你會跟我說消費者代表很難找，總是有旅行社吧？總是有觀光團吧？總是有一些可以依據的吧？總是可以從客戶端去思考他們會受到的影響在哪裡嘛！而且你們也沒有對外公告喔！你的公告是給機場內部的相關公告而已，對外並沒有讓國人知道這幾天跑道歲修，可能會影響到什麼什麼，可能會delay到什麼什麼，有什麼因應措施、有什麼配套措施，完全隻字都沒有，這符合邏輯嗎？部長。"],["王部長國材：事實上找了這麼多單位，他們是從營運的單位通知、討論……"],["何委員欣純：部長，可是這個就是重點，「營運」兩個字，營運的單位不能只有自己的立場啊！"],["王部長國材：對。"],["何委員欣純：營運不就是要對外？因為營運要盈利，所以有客戶、有消費者嘛！"],["王部長國材：對。"],["何委員欣純：而且是我們臺灣的國際機場，是起降跟落地最頻繁的國際機場。"],["王部長國材：這就是他們要檢討的地方，對於營運者的討論，在2月20日要發飛航公告，但是消費者完全不知道……"],["何委員欣純：完全不知道。"],["王部長國材：對、對、對。第二個，我覺得他們的飛航公告在2月21號，到3月3號就進場了，這時間太短了，因為飛航公告一下去以後，包括航空公司在各地的飛機，還有班次的安排，都會來不及啊！"],["何委員欣純：是啊！"],["王部長國材：所以我是覺得有點匆忙。"],["何委員欣純：而且你們事前從去年9月就開始內部討論規劃，這是你們給我的資料！"],["王部長國材：對，所以他們應該早一點通知，比如說最晚在去年年底以前就要開始做飛航公告……"],["何委員欣純：剛剛我有聽到其他的委員講，因為你們早知道這幾天有698個班次要起降……"],["王部長國材：是。"],["何委員欣純：你們自己還有一個預報系統耶！你們本來雙跑道預計多少？平常是多少？單跑道預計可以多少？這些都是可以預期的因素喔！"],["王部長國材：像這就是一個最大的問題，當天維修又允許六百九十多班起降，這個是問題，這意思是，在飛航……"],["何委員欣純：那你們之前的協調會到底在開什麼？有什麼作用？"],["王部長國材：我覺得他們在這整個部分，理論上當天不應該有698班，應該在航空公司做一些調配……"],["何委員欣純：而且應該要提早、更早……"],["王部長國材：對。"],["何委員欣純：就像部長你講的，我們在桃機的航空公司，不管國內、國外有非常非常多，如果要提早協調的話，要告訴航空公司，讓他們能夠因應，而且會牽涉到航空公司還必須對他們的消費者權益做交代、做因應、做配套，這是連環產生的效應，我們必須幫忙想時間點要提到多早。如果我們沒有做到這一件事時，那就像部長你講的，我們允許了698個班次在那一天起降，我們允許了他們就要負責任啊！"],["王部長國材：對，所以……"],["何委員欣純：我們什麼配套都沒有做耶！什麼配套也都沒公告耶！"],["王部長國材：這一點我覺得桃機……"],["何委員欣純：影響到旅客的權益怎麼辦？部長，你們現在出來檢討，以後要調整SOP，兩個問題嘛！第一個，你們要調整SOP，未來的SOP怎麼調整？你們檢討出來，現在怎麼樣；第二個，旅客權益在這次受損該怎麼辦？因為你們下半年度還有北跑道的歲修！"],["王部長國材：第一個，剛才談到的這些，關於通告，我們現在要求他們3個月前就要通告了，航空公司開始調班機，比如說有一些就不要當天起降；第二個，有關於旅客權益，先由航空公司蒐集意見以後，我請桃機開一個會議，看大家的影響狀況再來處理，所以我想就由航空公司先蒐集一些消費者的聲音以後再來看後續怎麼處理。"],["何委員欣純：未來下半年，部長剛剛講的兩件事，下半年還有北跑道的歲修。"],["王部長國材：我請董事長來說好了。"],["何委員欣純：好。"],["楊董事長偉甫：非常謝謝委員的指教。針對下半年的維修，我們目前正在做整個系統性的檢討，系統性的檢討、改善措施還沒有出來之前，我們下半年的維修計劃會等整個檢討完以後，新的制度開始執行才來定我們下半年的維修計劃，讓這種事情不要再發生。"],["何委員欣純：是，趕快調整、趕快因應配套，該公布的要趕快提前公布，這個不是只有臺灣的國際形象，也牽涉到國內外觀光客、所有旅客的權益，好不好？"],["王部長國材：好。"],["何委員欣純：最後我要請部長支持南臺中的一個交通建設，國道3號銜接63號的快速道路工程案，再拜託啦！現在聽說公路局已經報部了。"],["王部長國材：好。"],["何委員欣純：請交通部這邊是不是可以儘快送行政院？"],["王部長國材：好，沒問題。"],["何委員欣純：我們趕快來爭取核定，儘速來解決這個交通的問題，好不好？"],["王部長國材：中投公路我們支持，我們會趕快送。"],["何委員欣純：好，謝謝。"],["主席：何委員發言完畢。現在請林俊憲委員發言。"]],"agenda":{"page_end":348,"meet_id":"委員會-11-1-23-2","speakers":["李昆澤","林國成","廖先翔","黃健豪","林沛祥","陳素月","何欣純","林俊憲","魯明哲","游顥","萬美玲","邱若華","蔡其昌","徐富癸","許智傑","洪孟楷","牛煦庭","鍾佳濱","謝衣鳯","高金素梅","王鴻薇","李柏毅","楊瓊瓔","鄭天財Sra Kacaw","羅智強","陳冠廷","林月琴","陳秀寳","蘇清泉","劉建國","陳俊宇"],"page_start":255,"meetingDate":["2024-03-06"],"gazette_id":"1130901","agenda_lcidc_ids":["1130901_00005"],"meet_name":"立法院第11屆第1會期交通委員會第2次全體委員會議紀錄","content":"邀請交通部部長王國材列席報告業務概況，並備質詢","agenda_id":"1130901_00004"}},"transcript":{"id":"149392","pyannote":{"name":"ronny","tool":"pyannote","data":{"url":"https://ivod.ly.gov.tw/Play/Clip/1M/149392","tool":"pyannote","id":"149392-pyannote"},"job_id":"HYJG1ZHJtGhqPhqQ","queued_at":"2024-06-02 10:17:53","status":"done","log":[{"time":"2024-06-02 10:19:39","msg":"downloading https://ivod.ly.gov.tw/Play/Clip/1M/149392"},{"time":"2024-06-02 10:19:40","msg":"downloading https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/aa454a369d2b172f6c2a189d036f13c152d2a45619e6d6e606b977c463614bb4c537dad2849ea99e5ea18f28b6918d91.mp4/playlist.m3u8"},{"time":"2024-06-02 10:20:00","msg":"converting mp4 to wav"},{"time":"2024-06-02 10:20:02","msg":"running pyannote"},{"time":"2024-06-02 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\"我現在這是你們給我的資料喔所以他應該早一點通知比如說在去年應該最晚年底以前就要開始把這個會案公告把它傳出來因為來回到商業你們早知道這一天這幾天我剛剛有其他的委員講有698個班次要起降那還有你們自己還有一個預報系統欸\", \"words\": [{\"word\": \"我\", \"start\": 505.339, \"end\": 505.979, \"score\": 0.727}, {\"word\": \"現\"}, {\"word\": \"在\", \"start\": 505.979, \"end\": 506.099, \"score\": 0.716}, {\"word\": \"這\"}, {\"word\": \"是\", \"start\": 506.099, \"end\": 506.219, \"score\": 0.799}, {\"word\": \"你\", \"start\": 506.219, \"end\": 506.579, \"score\": 0.68}, {\"word\": \"們\"}, {\"word\": \"給\"}, {\"word\": \"我\", \"start\": 506.579, \"end\": 506.679, \"score\": 0.834}, {\"word\": \"的\", \"start\": 506.679, \"end\": 506.999, \"score\": 0.843}, {\"word\": \"資\"}, {\"word\": \"料\", \"start\": 506.999, \"end\": 507.28, \"score\": 0.986}, {\"word\": \"喔\", \"start\": 507.28, \"end\": 507.66, \"score\": 0.789}, {\"word\": \"所\", \"start\": 507.66, \"end\": 507.78, \"score\": 0.954}, {\"word\": \"以\", \"start\": 507.78, \"end\": 507.86, \"score\": 0.779}, {\"word\": \"他\", \"start\": 507.86, 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\"那你們本來的雙跑道預計多少?平常是多少?單跑道預計可以多少?這些都是可以預期的因素喔?像這個就是一個最大的問題,就是當天維修又允許690班起降,這個是問題那你們之前的協調會到底在開什麼?有什麼作用?\", \"words\": [{\"word\": \"那\", \"start\": 530.026, \"end\": 530.186, \"score\": 0.891}, {\"word\": \"你\", \"start\": 530.186, \"end\": 530.707, \"score\": 0.899}, {\"word\": \"們\"}, {\"word\": \"本\", \"start\": 530.707, \"end\": 531.067, \"score\": 0.869}, {\"word\": \"來\"}, {\"word\": \"的\", \"start\": 531.067, \"end\": 531.447, \"score\": 0.925}, {\"word\": \"雙\"}, {\"word\": \"跑\", \"start\": 531.447, \"end\": 531.667, \"score\": 0.908}, {\"word\": \"道\", \"start\": 531.667, \"end\": 532.588, \"score\": 0.872}, {\"word\": \"預\"}, {\"word\": \"計\"}, {\"word\": \"多\", \"start\": 532.588, \"end\": 532.828, \"score\": 1.0}, {\"word\": \"少\", \"start\": 532.828, \"end\": 533.188, \"score\": 0.926}, {\"word\": \"?\"}, {\"word\": \"平\", \"start\": 533.188, \"end\": 533.389, \"score\": 0.868}, {\"word\": \"常\", \"start\": 533.389, \"end\": 533.569, \"score\": 0.812}, {\"word\": \"是\", 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00:00:40,713\n部長我想今天我們討論的還是就制度性的問題我想3月3日的這個淘機的機場跑道的稅休那造成很多民眾的不便國內外旅客都受到影響我剛剛看到很多其他的委員也在關心這一件事那你看我這一頁我把你們那個\n\n3\n00:00:42,193 --> 00:00:52,339\n機上可能會呈現的這個航空圖我覺得是真的是覺得會難怪謝金河說我們的國際機場真的是以笑大方趕不上其他國際大城市的一個機場我們那一天你看天空盤旋好幾圈的滑行道變大型停機場我看那個圖上一台飛機在上面已經繞了幾圈1234566圈的\n\n4\n00:01:09,348 --> 00:01:25,080\n我們這個華行道那個跑道上在等著要飛的這個飛機真的叫做什麼塞車啦塞機那天空也塞地面也塞可是我要跟部長講喔地面塞的不是只有塞飛機是機場裡面可能塞了滿滿的人還有那什麼接送的車輛衍生出來的交通問題\n\n5\n00:01:34,506 --> 00:01:45,717\n謝金河先生只是其中的一個乘客他說他等著要起飛他已經睡了一夜以為已經到了泰國國際機場結果原來還在桃園國際機場這真的是很離譜而且這影響是什麼國際觀光客對台灣的印象\n\n6\n00:01:55,987 --> 00:02:00,650\n這個觀感讓人覺得非常非常的納悶怎麼一個台灣號稱這麼先進的一個科技國家我們還常常說我們是有台積電半導體這個世界最強的在台灣結果呢我們的一個國際機場竟然是讓國內外的乘客坐在飛機上都不知道該怎麼辦在天空等著在地面等著通通都不知道到底發生了什麼問題\n\n7\n00:02:23,636 --> 00:02:48,868\n這件事情真的是很大的一件事情部長我相信因為聽說當天你知道了之後你一身震怒馬上就可以開始恢復稍微比較正常那我又想了一件事為什麼你沒有震怒之前是放得這樣子擺爛的樣子你的一句話震怒然後馬上就可以解決這個就是問題之所在來接下一張\n\n8\n00:02:50,816 --> 00:03:19,112\n我還記得我們去年交通委員會我還去考察考察過淘機我那時候還提醒其他的委員也提醒我們趁著疫情期間航班少機場沒有開放的情況之下應該要好好準備因為呢去年4月的時候國外的機場已經解封臺灣呢雖然比較慢但是也已經準備待發\n\n9\n00:03:20,413 --> 00:03:20,573\n來,下一張\n\n10\n00:03:46,877 --> 00:03:54,544\n我們也知道陶基你也早就告訴我們的一後復甦從去年到今年尤其今年運量越來越達高峰\n\n11\n00:03:55,714 --> 00:04:16,726\n你還提醒旅客要提早3個小時報到就表示說上看了百萬人次就知道機場捷運的運量真的已經是很涌射而且運量很高那在這些因素之下來這下一張我們淘機過往也有也有這個跑道維修\n\n12\n00:04:18,666 --> 00:04:29,318\n我要提醒你在疫情期間跑到維修的程度是怎麼樣那疫情中間我們又提醒你跑到要準備那現在呢跑到稅休發生了問題\n\n13\n00:04:35,609 --> 00:05:00,663\n我就覺得很奇怪以前都沒有那麼塞機嚴重那現在為什麼我們一再提醒而且我們也說在疫情期間有準備了怎麼會這一次塞機這麼嚴重我給部長一個機會你們檢討了怎樣就是這個原因非常的我是覺得最重要一點是整個淘氣這一次的警覺心跟重視度不夠\n\n14\n00:05:02,880 --> 00:05:18,690\n市長,所以這個就是問題嘛,什麼叫做警覺心跟重視度不夠因為我已經剛剛跟你講了嘛,所有的因素都是可預期的那以前疫情之前,跑到維修、睡休也是有過經驗,不是沒經驗嘛啦\n\n15\n00:05:21,223 --> 00:05:49,665\n他那個直接過去在這個跑道的稅修時間比較短這次他的這維修應該有18處是吧18處16處16處那我們不是提醒過你嗎疫情期間就已經在準備了啊我覺得這都不是理由就是說在困難的地方也應該在預先的準備我想這部分這個董事長總經理他們也做過這個很多的這個討論我想說剛才也提到\n\n16\n00:05:50,245 --> 00:06:16,720\n部長你講到這個討論喔你們事實上在做這個跑道稅修之前都已經開過好幾次協調會都有做過好幾次討論那為什麼之前有討論現在發生問題你們那時候討論你知道我跟你們要的資料欸你們開了三次會議欸你們要的飛航管制單位、航空公司代表、航空公司業者機務聯誼會、機師、地勤等等\n\n17\n00:06:20,168 --> 00:06:30,477\n就是沒有沒有什麼機場最重要的人叫做消費者雖然你會跟我說消費者代表很難找\n\n18\n00:06:32,032 --> 00:06:50,233\n總是有旅行社吧總是有觀光團吧總是有一些可以有依據的吧總是可以從客戶端去思考他會受到的影響在哪裡嘛而且你們也沒有對外公告喔你對外公告是給機場內部的相關的\n\n19\n00:06:51,434 --> 00:06:51,614\n是符合邏輯嗎部長\n\n20\n00:07:12,467 --> 00:07:14,068\n銀運兩個字銀運的單位不能只有自己的立場啊銀運不是就是對外要有\n\n21\n00:07:33,097 --> 00:07:59,437\n因為你營運嘛,你要營利嘛,那所以你有客戶,你有消費者嘛而且是我們台灣的一個國際機場嘛,而且是起降跟落地最頻繁的一個國際機場啊對,這這個就是我們檢討的地方啊,就是對營運者的這個討論然後在222要發這個非常公告,但是消費者完全不知道完全不知道\n\n22\n00:08:00,250 --> 00:08:23,240\n那第二個我是覺得他的會員公告2月21號然後到3月3號就進場了時間太短了因為你會員公告一下去以後包括航空公司在各地的飛機還有班次的安排那個都會來不及所以我是覺得有一點而且你們這個事前從去年的9月就開始內部討論規劃\n\n23\n00:08:25,339 --> 00:08:44,805\n我現在這是你們給我的資料喔所以他應該早一點通知比如說在去年應該最晚年底以前就要開始把這個會案公告把它傳出來因為來回到商業你們早知道這一天這幾天我剛剛有其他的委員講有698個班次要起降那還有你們自己還有一個預報系統欸\n\n24\n00:08:50,026 --> 00:09:07,619\n那你們本來的雙跑道預計多少?平常是多少?單跑道預計可以多少?這些都是可以預期的因素喔?像這個就是一個最大的問題,就是當天維修又允許690班起降,這個是問題那你們之前的協調會到底在開什麼?有什麼作用?\n\n25\n00:09:12,503 --> 00:09:26,542\n就是我覺得他們這個在整個這個部分比如說理論上不應該當天有698班應該在航空公司都做一些調配的進台夜少而且那提早更早就像部長你講的\n\n26\n00:09:28,043 --> 00:09:51,178\n我們在淘機的航空公司不管國內國外有非常非常多如果說要提早協調的話要告訴航空公司讓他們能夠因應而且他會牽涉到的是航空公司還必須對他們的消費者權益做交代做因應做配套這是連環的一個\n\n27\n00:09:52,499 --> 00:10:12,106\n產生了效應那我們就必須要幫忙想時間點那要提到多少那如果如果我們沒有做到這一件事的時候那就是像部長你講的我們允許了698的班次在那一天起降我們港溫泉我們就要付這個嗎我們什麼配套都沒有做欸我們什麼配套都沒公告欸\n\n28\n00:10:22,404 --> 00:10:49,172\n那影響到旅客的權益怎麼辦部長你們現在除了有檢討我們以後要調整SOP你們兩個問題嘛第一個你們要調整SOP未來的SOP怎麼調整你們檢討出來現在怎麼樣第二個那旅客權益在這一次受到受損那該怎麼辦因為你們下半年度還有北跑道的稅休\n\n29\n00:10:52,351 --> 00:11:08,033\n第一個通告應該是我們現在是要求他3個月前就要通告了然後航空公司開始來調班機比如說有些就不要當天來起降\n\n30\n00:11:08,914 --> 00:11:31,033\n然後第二個有關於李克權先由航空公司因為他們還是這個福海航空公司收集意見以後我請陶基開一個會議看大家的這個影響的一個狀況再來處理所以我想就由他這航空先收集一些這些相關的消費者的聲音以後我們再來看後續怎麼處理\n\n31\n00:11:32,425 --> 00:11:34,087\n下半年的維修我們目前正在做整個系統性的檢討\n\n32\n00:11:49,727 --> 00:12:16,278\n那系統性的檢討改善措施還沒有出來之前我們下半年的維修計畫會等整個檢討完以後新的制度開始執行才來訂我們的這個下半年維修計畫這種事情不要再發生是好不好我們趕快調整趕快因應配套該公布的要趕快提前公布這個不是只有臺灣的這個國際形象這也牽涉到國內外觀光客所有旅客的權益好\n\n33\n00:12:16,718 --> 00:12:16,878\n何委員．\n\n","tsv":"start\tend\ttext\n4370\t12280\t謝謝主席我們李坤哲召委那我們是不是請我們部長還有陶基的董事長總經理請王部長、請楊董事長\n16884\t40713\t部長我想今天我們討論的還是就制度性的問題我想3月3日的這個淘機的機場跑道的稅休那造成很多民眾的不便國內外旅客都受到影響我剛剛看到很多其他的委員也在關心這一件事那你看我這一頁我把你們那個\n42193\t52339\t機上可能會呈現的這個航空圖我覺得是真的是覺得會難怪謝金河說我們的國際機場真的是以笑大方趕不上其他國際大城市的一個機場我們那一天你看天空盤旋好幾圈的滑行道變大型停機場我看那個圖上一台飛機在上面已經繞了幾圈1234566圈的\n69348\t85080\t我們這個華行道那個跑道上在等著要飛的這個飛機真的叫做什麼塞車啦塞機那天空也塞地面也塞可是我要跟部長講喔地面塞的不是只有塞飛機是機場裡面可能塞了滿滿的人還有那什麼接送的車輛衍生出來的交通問題\n94506\t105717\t謝金河先生只是其中的一個乘客他說他等著要起飛他已經睡了一夜以為已經到了泰國國際機場結果原來還在桃園國際機場這真的是很離譜而且這影響是什麼國際觀光客對台灣的印象\n115987\t120650\t這個觀感讓人覺得非常非常的納悶怎麼一個台灣號稱這麼先進的一個科技國家我們還常常說我們是有台積電半導體這個世界最強的在台灣結果呢我們的一個國際機場竟然是讓國內外的乘客坐在飛機上都不知道該怎麼辦在天空等著在地面等著通通都不知道到底發生了什麼問題\n143636\t168868\t這件事情真的是很大的一件事情部長我相信因為聽說當天你知道了之後你一身震怒馬上就可以開始恢復稍微比較正常那我又想了一件事為什麼你沒有震怒之前是放得這樣子擺爛的樣子你的一句話震怒然後馬上就可以解決這個就是問題之所在來接下一張\n170816\t199112\t我還記得我們去年交通委員會我還去考察考察過淘機我那時候還提醒其他的委員也提醒我們趁著疫情期間航班少機場沒有開放的情況之下應該要好好準備因為呢去年4月的時候國外的機場已經解封臺灣呢雖然比較慢但是也已經準備待發\n200413\t200573\t來,下一張\n226877\t234544\t我們也知道陶基你也早就告訴我們的一後復甦從去年到今年尤其今年運量越來越達高峰\n235714\t256726\t你還提醒旅客要提早3個小時報到就表示說上看了百萬人次就知道機場捷運的運量真的已經是很涌射而且運量很高那在這些因素之下來這下一張我們淘機過往也有也有這個跑道維修\n258666\t269318\t我要提醒你在疫情期間跑到維修的程度是怎麼樣那疫情中間我們又提醒你跑到要準備那現在呢跑到稅休發生了問題\n275609\t300663\t我就覺得很奇怪以前都沒有那麼塞機嚴重那現在為什麼我們一再提醒而且我們也說在疫情期間有準備了怎麼會這一次塞機這麼嚴重我給部長一個機會你們檢討了怎樣就是這個原因非常的我是覺得最重要一點是整個淘氣這一次的警覺心跟重視度不夠\n302880\t318690\t市長,所以這個就是問題嘛,什麼叫做警覺心跟重視度不夠因為我已經剛剛跟你講了嘛,所有的因素都是可預期的那以前疫情之前,跑到維修、睡休也是有過經驗,不是沒經驗嘛啦\n321223\t349665\t他那個直接過去在這個跑道的稅修時間比較短這次他的這維修應該有18處是吧18處16處16處那我們不是提醒過你嗎疫情期間就已經在準備了啊我覺得這都不是理由就是說在困難的地方也應該在預先的準備我想這部分這個董事長總經理他們也做過這個很多的這個討論我想說剛才也提到\n350245\t376720\t部長你講到這個討論喔你們事實上在做這個跑道稅修之前都已經開過好幾次協調會都有做過好幾次討論那為什麼之前有討論現在發生問題你們那時候討論你知道我跟你們要的資料欸你們開了三次會議欸你們要的飛航管制單位、航空公司代表、航空公司業者機務聯誼會、機師、地勤等等\n380168\t390477\t就是沒有沒有什麼機場最重要的人叫做消費者雖然你會跟我說消費者代表很難找\n392032\t410233\t總是有旅行社吧總是有觀光團吧總是有一些可以有依據的吧總是可以從客戶端去思考他會受到的影響在哪裡嘛而且你們也沒有對外公告喔你對外公告是給機場內部的相關的\n411434\t411614\t是符合邏輯嗎部長\n432467\t434068\t銀運兩個字銀運的單位不能只有自己的立場啊銀運不是就是對外要有\n453097\t479437\t因為你營運嘛,你要營利嘛,那所以你有客戶,你有消費者嘛而且是我們台灣的一個國際機場嘛,而且是起降跟落地最頻繁的一個國際機場啊對,這這個就是我們檢討的地方啊,就是對營運者的這個討論然後在222要發這個非常公告,但是消費者完全不知道完全不知道\n480250\t503240\t那第二個我是覺得他的會員公告2月21號然後到3月3號就進場了時間太短了因為你會員公告一下去以後包括航空公司在各地的飛機還有班次的安排那個都會來不及所以我是覺得有一點而且你們這個事前從去年的9月就開始內部討論規劃\n505339\t524805\t我現在這是你們給我的資料喔所以他應該早一點通知比如說在去年應該最晚年底以前就要開始把這個會案公告把它傳出來因為來回到商業你們早知道這一天這幾天我剛剛有其他的委員講有698個班次要起降那還有你們自己還有一個預報系統欸\n530026\t547619\t那你們本來的雙跑道預計多少?平常是多少?單跑道預計可以多少?這些都是可以預期的因素喔?像這個就是一個最大的問題,就是當天維修又允許690班起降,這個是問題那你們之前的協調會到底在開什麼?有什麼作用?\n552503\t566542\t就是我覺得他們這個在整個這個部分比如說理論上不應該當天有698班應該在航空公司都做一些調配的進台夜少而且那提早更早就像部長你講的\n568043\t591178\t我們在淘機的航空公司不管國內國外有非常非常多如果說要提早協調的話要告訴航空公司讓他們能夠因應而且他會牽涉到的是航空公司還必須對他們的消費者權益做交代做因應做配套這是連環的一個\n592499\t612106\t產生了效應那我們就必須要幫忙想時間點那要提到多少那如果如果我們沒有做到這一件事的時候那就是像部長你講的我們允許了698的班次在那一天起降我們港溫泉我們就要付這個嗎我們什麼配套都沒有做欸我們什麼配套都沒公告欸\n622404\t649172\t那影響到旅客的權益怎麼辦部長你們現在除了有檢討我們以後要調整SOP你們兩個問題嘛第一個你們要調整SOP未來的SOP怎麼調整你們檢討出來現在怎麼樣第二個那旅客權益在這一次受到受損那該怎麼辦因為你們下半年度還有北跑道的稅休\n652351\t668033\t第一個通告應該是我們現在是要求他3個月前就要通告了然後航空公司開始來調班機比如說有些就不要當天來起降\n668914\t691033\t然後第二個有關於李克權先由航空公司因為他們還是這個福海航空公司收集意見以後我請陶基開一個會議看大家的這個影響的一個狀況再來處理所以我想就由他這航空先收集一些這些相關的消費者的聲音以後我們再來看後續怎麼處理\n692425\t694087\t下半年的維修我們目前正在做整個系統性的檢討\n709727\t736278\t那系統性的檢討改善措施還沒有出來之前我們下半年的維修計畫會等整個檢討完以後新的制度開始執行才來訂我們的這個下半年維修計畫這種事情不要再發生是好不好我們趕快調整趕快因應配套該公布的要趕快提前公布這個不是只有臺灣的這個國際形象這也牽涉到國內外觀光客所有旅客的權益好\n736718\t736878\t何委員．\n","txt":"謝謝主席我們李坤哲召委那我們是不是請我們部長還有陶基的董事長總經理請王部長、請楊董事長\n部長我想今天我們討論的還是就制度性的問題我想3月3日的這個淘機的機場跑道的稅休那造成很多民眾的不便國內外旅客都受到影響我剛剛看到很多其他的委員也在關心這一件事那你看我這一頁我把你們那個\n機上可能會呈現的這個航空圖我覺得是真的是覺得會難怪謝金河說我們的國際機場真的是以笑大方趕不上其他國際大城市的一個機場我們那一天你看天空盤旋好幾圈的滑行道變大型停機場我看那個圖上一台飛機在上面已經繞了幾圈1234566圈的\n我們這個華行道那個跑道上在等著要飛的這個飛機真的叫做什麼塞車啦塞機那天空也塞地面也塞可是我要跟部長講喔地面塞的不是只有塞飛機是機場裡面可能塞了滿滿的人還有那什麼接送的車輛衍生出來的交通問題\n謝金河先生只是其中的一個乘客他說他等著要起飛他已經睡了一夜以為已經到了泰國國際機場結果原來還在桃園國際機場這真的是很離譜而且這影響是什麼國際觀光客對台灣的印象\n這個觀感讓人覺得非常非常的納悶怎麼一個台灣號稱這麼先進的一個科技國家我們還常常說我們是有台積電半導體這個世界最強的在台灣結果呢我們的一個國際機場竟然是讓國內外的乘客坐在飛機上都不知道該怎麼辦在天空等著在地面等著通通都不知道到底發生了什麼問題\n這件事情真的是很大的一件事情部長我相信因為聽說當天你知道了之後你一身震怒馬上就可以開始恢復稍微比較正常那我又想了一件事為什麼你沒有震怒之前是放得這樣子擺爛的樣子你的一句話震怒然後馬上就可以解決這個就是問題之所在來接下一張\n我還記得我們去年交通委員會我還去考察考察過淘機我那時候還提醒其他的委員也提醒我們趁著疫情期間航班少機場沒有開放的情況之下應該要好好準備因為呢去年4月的時候國外的機場已經解封臺灣呢雖然比較慢但是也已經準備待發\n來,下一張\n我們也知道陶基你也早就告訴我們的一後復甦從去年到今年尤其今年運量越來越達高峰\n你還提醒旅客要提早3個小時報到就表示說上看了百萬人次就知道機場捷運的運量真的已經是很涌射而且運量很高那在這些因素之下來這下一張我們淘機過往也有也有這個跑道維修\n我要提醒你在疫情期間跑到維修的程度是怎麼樣那疫情中間我們又提醒你跑到要準備那現在呢跑到稅休發生了問題\n我就覺得很奇怪以前都沒有那麼塞機嚴重那現在為什麼我們一再提醒而且我們也說在疫情期間有準備了怎麼會這一次塞機這麼嚴重我給部長一個機會你們檢討了怎樣就是這個原因非常的我是覺得最重要一點是整個淘氣這一次的警覺心跟重視度不夠\n市長,所以這個就是問題嘛,什麼叫做警覺心跟重視度不夠因為我已經剛剛跟你講了嘛,所有的因素都是可預期的那以前疫情之前,跑到維修、睡休也是有過經驗,不是沒經驗嘛啦\n他那個直接過去在這個跑道的稅修時間比較短這次他的這維修應該有18處是吧18處16處16處那我們不是提醒過你嗎疫情期間就已經在準備了啊我覺得這都不是理由就是說在困難的地方也應該在預先的準備我想這部分這個董事長總經理他們也做過這個很多的這個討論我想說剛才也提到\n部長你講到這個討論喔你們事實上在做這個跑道稅修之前都已經開過好幾次協調會都有做過好幾次討論那為什麼之前有討論現在發生問題你們那時候討論你知道我跟你們要的資料欸你們開了三次會議欸你們要的飛航管制單位、航空公司代表、航空公司業者機務聯誼會、機師、地勤等等\n就是沒有沒有什麼機場最重要的人叫做消費者雖然你會跟我說消費者代表很難找\n總是有旅行社吧總是有觀光團吧總是有一些可以有依據的吧總是可以從客戶端去思考他會受到的影響在哪裡嘛而且你們也沒有對外公告喔你對外公告是給機場內部的相關的\n是符合邏輯嗎部長\n銀運兩個字銀運的單位不能只有自己的立場啊銀運不是就是對外要有\n因為你營運嘛,你要營利嘛,那所以你有客戶,你有消費者嘛而且是我們台灣的一個國際機場嘛,而且是起降跟落地最頻繁的一個國際機場啊對,這這個就是我們檢討的地方啊,就是對營運者的這個討論然後在222要發這個非常公告,但是消費者完全不知道完全不知道\n那第二個我是覺得他的會員公告2月21號然後到3月3號就進場了時間太短了因為你會員公告一下去以後包括航空公司在各地的飛機還有班次的安排那個都會來不及所以我是覺得有一點而且你們這個事前從去年的9月就開始內部討論規劃\n我現在這是你們給我的資料喔所以他應該早一點通知比如說在去年應該最晚年底以前就要開始把這個會案公告把它傳出來因為來回到商業你們早知道這一天這幾天我剛剛有其他的委員講有698個班次要起降那還有你們自己還有一個預報系統欸\n那你們本來的雙跑道預計多少?平常是多少?單跑道預計可以多少?這些都是可以預期的因素喔?像這個就是一個最大的問題,就是當天維修又允許690班起降,這個是問題那你們之前的協調會到底在開什麼?有什麼作用?\n就是我覺得他們這個在整個這個部分比如說理論上不應該當天有698班應該在航空公司都做一些調配的進台夜少而且那提早更早就像部長你講的\n我們在淘機的航空公司不管國內國外有非常非常多如果說要提早協調的話要告訴航空公司讓他們能夠因應而且他會牽涉到的是航空公司還必須對他們的消費者權益做交代做因應做配套這是連環的一個\n產生了效應那我們就必須要幫忙想時間點那要提到多少那如果如果我們沒有做到這一件事的時候那就是像部長你講的我們允許了698的班次在那一天起降我們港溫泉我們就要付這個嗎我們什麼配套都沒有做欸我們什麼配套都沒公告欸\n那影響到旅客的權益怎麼辦部長你們現在除了有檢討我們以後要調整SOP你們兩個問題嘛第一個你們要調整SOP未來的SOP怎麼調整你們檢討出來現在怎麼樣第二個那旅客權益在這一次受到受損那該怎麼辦因為你們下半年度還有北跑道的稅休\n第一個通告應該是我們現在是要求他3個月前就要通告了然後航空公司開始來調班機比如說有些就不要當天來起降\n然後第二個有關於李克權先由航空公司因為他們還是這個福海航空公司收集意見以後我請陶基開一個會議看大家的這個影響的一個狀況再來處理所以我想就由他這航空先收集一些這些相關的消費者的聲音以後我們再來看後續怎麼處理\n下半年的維修我們目前正在做整個系統性的檢討\n那系統性的檢討改善措施還沒有出來之前我們下半年的維修計畫會等整個檢討完以後新的制度開始執行才來訂我們的這個下半年維修計畫這種事情不要再發生是好不好我們趕快調整趕快因應配套該公布的要趕快提前公布這個不是只有臺灣的這個國際形象這也牽涉到國內外觀光客所有旅客的權益好\n何委員．\n","vtt":"WEBVTT\n\n00:04.370 --> 00:12.280\n謝謝主席我們李坤哲召委那我們是不是請我們部長還有陶基的董事長總經理請王部長、請楊董事長\n\n00:16.884 --> 00:40.713\n部長我想今天我們討論的還是就制度性的問題我想3月3日的這個淘機的機場跑道的稅休那造成很多民眾的不便國內外旅客都受到影響我剛剛看到很多其他的委員也在關心這一件事那你看我這一頁我把你們那個\n\n00:42.193 --> 00:52.339\n機上可能會呈現的這個航空圖我覺得是真的是覺得會難怪謝金河說我們的國際機場真的是以笑大方趕不上其他國際大城市的一個機場我們那一天你看天空盤旋好幾圈的滑行道變大型停機場我看那個圖上一台飛機在上面已經繞了幾圈1234566圈的\n\n01:09.348 --> 01:25.080\n我們這個華行道那個跑道上在等著要飛的這個飛機真的叫做什麼塞車啦塞機那天空也塞地面也塞可是我要跟部長講喔地面塞的不是只有塞飛機是機場裡面可能塞了滿滿的人還有那什麼接送的車輛衍生出來的交通問題\n\n01:34.506 --> 01:45.717\n謝金河先生只是其中的一個乘客他說他等著要起飛他已經睡了一夜以為已經到了泰國國際機場結果原來還在桃園國際機場這真的是很離譜而且這影響是什麼國際觀光客對台灣的印象\n\n01:55.987 --> 02:00.650\n這個觀感讓人覺得非常非常的納悶怎麼一個台灣號稱這麼先進的一個科技國家我們還常常說我們是有台積電半導體這個世界最強的在台灣結果呢我們的一個國際機場竟然是讓國內外的乘客坐在飛機上都不知道該怎麼辦在天空等著在地面等著通通都不知道到底發生了什麼問題\n\n02:23.636 --> 02:48.868\n這件事情真的是很大的一件事情部長我相信因為聽說當天你知道了之後你一身震怒馬上就可以開始恢復稍微比較正常那我又想了一件事為什麼你沒有震怒之前是放得這樣子擺爛的樣子你的一句話震怒然後馬上就可以解決這個就是問題之所在來接下一張\n\n02:50.816 --> 03:19.112\n我還記得我們去年交通委員會我還去考察考察過淘機我那時候還提醒其他的委員也提醒我們趁著疫情期間航班少機場沒有開放的情況之下應該要好好準備因為呢去年4月的時候國外的機場已經解封臺灣呢雖然比較慢但是也已經準備待發\n\n03:20.413 --> 03:20.573\n來,下一張\n\n03:46.877 --> 03:54.544\n我們也知道陶基你也早就告訴我們的一後復甦從去年到今年尤其今年運量越來越達高峰\n\n03:55.714 --> 04:16.726\n你還提醒旅客要提早3個小時報到就表示說上看了百萬人次就知道機場捷運的運量真的已經是很涌射而且運量很高那在這些因素之下來這下一張我們淘機過往也有也有這個跑道維修\n\n04:18.666 --> 04:29.318\n我要提醒你在疫情期間跑到維修的程度是怎麼樣那疫情中間我們又提醒你跑到要準備那現在呢跑到稅休發生了問題\n\n04:35.609 --> 05:00.663\n我就覺得很奇怪以前都沒有那麼塞機嚴重那現在為什麼我們一再提醒而且我們也說在疫情期間有準備了怎麼會這一次塞機這麼嚴重我給部長一個機會你們檢討了怎樣就是這個原因非常的我是覺得最重要一點是整個淘氣這一次的警覺心跟重視度不夠\n\n05:02.880 --> 05:18.690\n市長,所以這個就是問題嘛,什麼叫做警覺心跟重視度不夠因為我已經剛剛跟你講了嘛,所有的因素都是可預期的那以前疫情之前,跑到維修、睡休也是有過經驗,不是沒經驗嘛啦\n\n05:21.223 --> 05:49.665\n他那個直接過去在這個跑道的稅修時間比較短這次他的這維修應該有18處是吧18處16處16處那我們不是提醒過你嗎疫情期間就已經在準備了啊我覺得這都不是理由就是說在困難的地方也應該在預先的準備我想這部分這個董事長總經理他們也做過這個很多的這個討論我想說剛才也提到\n\n05:50.245 --> 06:16.720\n部長你講到這個討論喔你們事實上在做這個跑道稅修之前都已經開過好幾次協調會都有做過好幾次討論那為什麼之前有討論現在發生問題你們那時候討論你知道我跟你們要的資料欸你們開了三次會議欸你們要的飛航管制單位、航空公司代表、航空公司業者機務聯誼會、機師、地勤等等\n\n06:20.168 --> 06:30.477\n就是沒有沒有什麼機場最重要的人叫做消費者雖然你會跟我說消費者代表很難找\n\n06:32.032 --> 06:50.233\n總是有旅行社吧總是有觀光團吧總是有一些可以有依據的吧總是可以從客戶端去思考他會受到的影響在哪裡嘛而且你們也沒有對外公告喔你對外公告是給機場內部的相關的\n\n06:51.434 --> 06:51.614\n是符合邏輯嗎部長\n\n07:12.467 --> 07:14.068\n銀運兩個字銀運的單位不能只有自己的立場啊銀運不是就是對外要有\n\n07:33.097 --> 07:59.437\n因為你營運嘛,你要營利嘛,那所以你有客戶,你有消費者嘛而且是我們台灣的一個國際機場嘛,而且是起降跟落地最頻繁的一個國際機場啊對,這這個就是我們檢討的地方啊,就是對營運者的這個討論然後在222要發這個非常公告,但是消費者完全不知道完全不知道\n\n08:00.250 --> 08:23.240\n那第二個我是覺得他的會員公告2月21號然後到3月3號就進場了時間太短了因為你會員公告一下去以後包括航空公司在各地的飛機還有班次的安排那個都會來不及所以我是覺得有一點而且你們這個事前從去年的9月就開始內部討論規劃\n\n08:25.339 --> 08:44.805\n我現在這是你們給我的資料喔所以他應該早一點通知比如說在去年應該最晚年底以前就要開始把這個會案公告把它傳出來因為來回到商業你們早知道這一天這幾天我剛剛有其他的委員講有698個班次要起降那還有你們自己還有一個預報系統欸\n\n08:50.026 --> 09:07.619\n那你們本來的雙跑道預計多少?平常是多少?單跑道預計可以多少?這些都是可以預期的因素喔?像這個就是一個最大的問題,就是當天維修又允許690班起降,這個是問題那你們之前的協調會到底在開什麼?有什麼作用?\n\n09:12.503 --> 09:26.542\n就是我覺得他們這個在整個這個部分比如說理論上不應該當天有698班應該在航空公司都做一些調配的進台夜少而且那提早更早就像部長你講的\n\n09:28.043 --> 09:51.178\n我們在淘機的航空公司不管國內國外有非常非常多如果說要提早協調的話要告訴航空公司讓他們能夠因應而且他會牽涉到的是航空公司還必須對他們的消費者權益做交代做因應做配套這是連環的一個\n\n09:52.499 --> 10:12.106\n產生了效應那我們就必須要幫忙想時間點那要提到多少那如果如果我們沒有做到這一件事的時候那就是像部長你講的我們允許了698的班次在那一天起降我們港溫泉我們就要付這個嗎我們什麼配套都沒有做欸我們什麼配套都沒公告欸\n\n10:22.404 --> 10:49.172\n那影響到旅客的權益怎麼辦部長你們現在除了有檢討我們以後要調整SOP你們兩個問題嘛第一個你們要調整SOP未來的SOP怎麼調整你們檢討出來現在怎麼樣第二個那旅客權益在這一次受到受損那該怎麼辦因為你們下半年度還有北跑道的稅休\n\n10:52.351 --> 11:08.033\n第一個通告應該是我們現在是要求他3個月前就要通告了然後航空公司開始來調班機比如說有些就不要當天來起降\n\n11:08.914 --> 11:31.033\n然後第二個有關於李克權先由航空公司因為他們還是這個福海航空公司收集意見以後我請陶基開一個會議看大家的這個影響的一個狀況再來處理所以我想就由他這航空先收集一些這些相關的消費者的聲音以後我們再來看後續怎麼處理\n\n11:32.425 --> 11:34.087\n下半年的維修我們目前正在做整個系統性的檢討\n\n11:49.727 --> 12:16.278\n那系統性的檢討改善措施還沒有出來之前我們下半年的維修計畫會等整個檢討完以後新的制度開始執行才來訂我們的這個下半年維修計畫這種事情不要再發生是好不好我們趕快調整趕快因應配套該公布的要趕快提前公布這個不是只有臺灣的這個國際形象這也牽涉到國內外觀光客所有旅客的權益好\n\n12:16.718 --> 12:16.878\n何委員．\n\n","segments":[{"start":4.37,"end":12.28,"text":"謝謝主席我們李坤哲召委那我們是不是請我們部長還有陶基的董事長總經理請王部長、請楊董事長"},{"start":16.884,"end":40.713,"text":"部長我想今天我們討論的還是就制度性的問題我想3月3日的這個淘機的機場跑道的稅休那造成很多民眾的不便國內外旅客都受到影響我剛剛看到很多其他的委員也在關心這一件事那你看我這一頁我把你們那個"},{"start":42.193,"end":52.339,"text":"機上可能會呈現的這個航空圖我覺得是真的是覺得會難怪謝金河說我們的國際機場真的是以笑大方趕不上其他國際大城市的一個機場我們那一天你看天空盤旋好幾圈的滑行道變大型停機場我看那個圖上一台飛機在上面已經繞了幾圈1234566圈的"},{"start":69.348,"end":85.08,"text":"我們這個華行道那個跑道上在等著要飛的這個飛機真的叫做什麼塞車啦塞機那天空也塞地面也塞可是我要跟部長講喔地面塞的不是只有塞飛機是機場裡面可能塞了滿滿的人還有那什麼接送的車輛衍生出來的交通問題"},{"start":94.506,"end":105.717,"text":"謝金河先生只是其中的一個乘客他說他等著要起飛他已經睡了一夜以為已經到了泰國國際機場結果原來還在桃園國際機場這真的是很離譜而且這影響是什麼國際觀光客對台灣的印象"},{"start":115.987,"end":120.65,"text":"這個觀感讓人覺得非常非常的納悶怎麼一個台灣號稱這麼先進的一個科技國家我們還常常說我們是有台積電半導體這個世界最強的在台灣結果呢我們的一個國際機場竟然是讓國內外的乘客坐在飛機上都不知道該怎麼辦在天空等著在地面等著通通都不知道到底發生了什麼問題"},{"start":143.636,"end":168.868,"text":"這件事情真的是很大的一件事情部長我相信因為聽說當天你知道了之後你一身震怒馬上就可以開始恢復稍微比較正常那我又想了一件事為什麼你沒有震怒之前是放得這樣子擺爛的樣子你的一句話震怒然後馬上就可以解決這個就是問題之所在來接下一張"},{"start":170.816,"end":199.112,"text":"我還記得我們去年交通委員會我還去考察考察過淘機我那時候還提醒其他的委員也提醒我們趁著疫情期間航班少機場沒有開放的情況之下應該要好好準備因為呢去年4月的時候國外的機場已經解封臺灣呢雖然比較慢但是也已經準備待發"},{"start":200.413,"end":200.573,"text":"來,下一張"},{"start":226.877,"end":234.544,"text":"我們也知道陶基你也早就告訴我們的一後復甦從去年到今年尤其今年運量越來越達高峰"},{"start":235.714,"end":256.726,"text":"你還提醒旅客要提早3個小時報到就表示說上看了百萬人次就知道機場捷運的運量真的已經是很涌射而且運量很高那在這些因素之下來這下一張我們淘機過往也有也有這個跑道維修"},{"start":258.666,"end":269.318,"text":"我要提醒你在疫情期間跑到維修的程度是怎麼樣那疫情中間我們又提醒你跑到要準備那現在呢跑到稅休發生了問題"},{"start":275.609,"end":300.663,"text":"我就覺得很奇怪以前都沒有那麼塞機嚴重那現在為什麼我們一再提醒而且我們也說在疫情期間有準備了怎麼會這一次塞機這麼嚴重我給部長一個機會你們檢討了怎樣就是這個原因非常的我是覺得最重要一點是整個淘氣這一次的警覺心跟重視度不夠"},{"start":302.88,"end":318.69,"text":"市長,所以這個就是問題嘛,什麼叫做警覺心跟重視度不夠因為我已經剛剛跟你講了嘛,所有的因素都是可預期的那以前疫情之前,跑到維修、睡休也是有過經驗,不是沒經驗嘛啦"},{"start":321.223,"end":349.665,"text":"他那個直接過去在這個跑道的稅修時間比較短這次他的這維修應該有18處是吧18處16處16處那我們不是提醒過你嗎疫情期間就已經在準備了啊我覺得這都不是理由就是說在困難的地方也應該在預先的準備我想這部分這個董事長總經理他們也做過這個很多的這個討論我想說剛才也提到"},{"start":350.245,"end":376.72,"text":"部長你講到這個討論喔你們事實上在做這個跑道稅修之前都已經開過好幾次協調會都有做過好幾次討論那為什麼之前有討論現在發生問題你們那時候討論你知道我跟你們要的資料欸你們開了三次會議欸你們要的飛航管制單位、航空公司代表、航空公司業者機務聯誼會、機師、地勤等等"},{"start":380.168,"end":390.477,"text":"就是沒有沒有什麼機場最重要的人叫做消費者雖然你會跟我說消費者代表很難找"},{"start":392.032,"end":410.233,"text":"總是有旅行社吧總是有觀光團吧總是有一些可以有依據的吧總是可以從客戶端去思考他會受到的影響在哪裡嘛而且你們也沒有對外公告喔你對外公告是給機場內部的相關的"},{"start":411.434,"end":411.614,"text":"是符合邏輯嗎部長"},{"start":432.467,"end":434.068,"text":"銀運兩個字銀運的單位不能只有自己的立場啊銀運不是就是對外要有"},{"start":453.097,"end":479.437,"text":"因為你營運嘛,你要營利嘛,那所以你有客戶,你有消費者嘛而且是我們台灣的一個國際機場嘛,而且是起降跟落地最頻繁的一個國際機場啊對,這這個就是我們檢討的地方啊,就是對營運者的這個討論然後在222要發這個非常公告,但是消費者完全不知道完全不知道"},{"start":480.25,"end":503.24,"text":"那第二個我是覺得他的會員公告2月21號然後到3月3號就進場了時間太短了因為你會員公告一下去以後包括航空公司在各地的飛機還有班次的安排那個都會來不及所以我是覺得有一點而且你們這個事前從去年的9月就開始內部討論規劃"},{"start":505.339,"end":524.805,"text":"我現在這是你們給我的資料喔所以他應該早一點通知比如說在去年應該最晚年底以前就要開始把這個會案公告把它傳出來因為來回到商業你們早知道這一天這幾天我剛剛有其他的委員講有698個班次要起降那還有你們自己還有一個預報系統欸"},{"start":530.026,"end":547.619,"text":"那你們本來的雙跑道預計多少?平常是多少?單跑道預計可以多少?這些都是可以預期的因素喔?像這個就是一個最大的問題,就是當天維修又允許690班起降,這個是問題那你們之前的協調會到底在開什麼?有什麼作用?"},{"start":552.503,"end":566.542,"text":"就是我覺得他們這個在整個這個部分比如說理論上不應該當天有698班應該在航空公司都做一些調配的進台夜少而且那提早更早就像部長你講的"},{"start":568.043,"end":591.178,"text":"我們在淘機的航空公司不管國內國外有非常非常多如果說要提早協調的話要告訴航空公司讓他們能夠因應而且他會牽涉到的是航空公司還必須對他們的消費者權益做交代做因應做配套這是連環的一個"},{"start":592.499,"end":612.106,"text":"產生了效應那我們就必須要幫忙想時間點那要提到多少那如果如果我們沒有做到這一件事的時候那就是像部長你講的我們允許了698的班次在那一天起降我們港溫泉我們就要付這個嗎我們什麼配套都沒有做欸我們什麼配套都沒公告欸"},{"start":622.404,"end":649.172,"text":"那影響到旅客的權益怎麼辦部長你們現在除了有檢討我們以後要調整SOP你們兩個問題嘛第一個你們要調整SOP未來的SOP怎麼調整你們檢討出來現在怎麼樣第二個那旅客權益在這一次受到受損那該怎麼辦因為你們下半年度還有北跑道的稅休"},{"start":652.351,"end":668.033,"text":"第一個通告應該是我們現在是要求他3個月前就要通告了然後航空公司開始來調班機比如說有些就不要當天來起降"},{"start":668.914,"end":691.033,"text":"然後第二個有關於李克權先由航空公司因為他們還是這個福海航空公司收集意見以後我請陶基開一個會議看大家的這個影響的一個狀況再來處理所以我想就由他這航空先收集一些這些相關的消費者的聲音以後我們再來看後續怎麼處理"},{"start":692.425,"end":694.087,"text":"下半年的維修我們目前正在做整個系統性的檢討"},{"start":709.727,"end":736.278,"text":"那系統性的檢討改善措施還沒有出來之前我們下半年的維修計畫會等整個檢討完以後新的制度開始執行才來訂我們的這個下半年維修計畫這種事情不要再發生是好不好我們趕快調整趕快因應配套該公布的要趕快提前公布這個不是只有臺灣的這個國際形象這也牽涉到國內外觀光客所有旅客的權益好"},{"start":736.718,"end":736.878,"text":"何委員．"}]}}}}