{"id":149686,"url":"https://ivod.ly.gov.tw/Play/Clip/1M/149686","video_url":"https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/9ce5e25ef4cf4300d0a893b59d7a32777e24220554cbe99af8ba9b0039caa7a69cc3a2a7c74431455ea18f28b6918d91.mp4/playlist.m3u8","委員名稱":"蔡其昌","委員發言時間":"11:25:47 - 11:34:45","影片長度":"00:08:58","會議時間":"2024-03-11T09:00:00+08:00","會議名稱":"立法院第11屆第1會期交通委員會第3次全體委員會議（事由：一、邀請國家通訊傳播委員會主任委員陳耀祥列席報告業務概況，並備質詢。\n二、邀請國家通訊傳播委員會主任委員陳耀祥就「廣電事業申設換照審查程序暨執行狀況」進行專題報告，並備質詢。）","meet":{"tmpMeeting":null,"title":"第11屆第1會期交通委員會第3次全體委員會議","term":11,"type":"委員會","sessionPeriod":1,"sessionTimes":3,"committees":[23],"id":"委員會-11-1-23-3"},"date":"2024-03-11","duration":538,"end_time":"2024-03-11T11:34:45+08:00","start_time":"2024-03-11T11:25:47+08:00","features":["ai-transcript","gazette"],"type":"Clip","gazette":{"lineno":1030,"blocks":[["蔡委員其昌：（11時25分）謝謝主席，請陳主委。"],["主席：好，主委請。"],["陳主任委員耀祥：委員好。"],["蔡委員其昌：主委好。3G在6月30日語音服務功能就停止了嘛？"],["陳主任委員耀祥：就網路的部分。那個業務早已經停止了，現在網路的部分要關掉。"],["蔡委員其昌：對，所以簡單講，3G在6月30日之後就不可以用了？"],["陳主任委員耀祥：對。"],["蔡委員其昌：通話也不行了嘛？"],["陳主任委員耀祥：保留一小部分，其他都是關掉的。"],["蔡委員其昌：對，我看了一下數字，應該還有七十幾萬戶，這裡面大概殭屍用戶有多少？"],["陳主任委員耀祥：殭屍用戶？"],["蔡委員其昌：簡單講就是門號還在，但事實上也沒在使用了。"],["陳主任委員耀祥：這可能要請電信業者來統計它的數字。"],["蔡委員其昌：好。"],["陳主任委員耀祥：因為這個部分來講，到底有沒有用，有一些是涉及到他們營業秘密的問題。"],["蔡委員其昌：我提一下這個問題是因為權益的問題，就是對於很多可能位置或許是比較中低收入或者是偏鄉的權益照顧上面，NCC一定要特別去關注到這些使用者的權益。"],["陳主任委員耀祥：是。"],["蔡委員其昌：接下來本席今天還是要跟你討論一下電話簡訊詐騙。政府為了防止詐騙，我們推出了識別碼111，對不對？"],["陳主任委員耀祥：對。"],["蔡委員其昌：換言之，政府以後發的簡訊，民眾只要收到短碼譬如111就是政府認證，這一條絕對不會騙你，這個是絕對真的，不是詐騙。其他大型的民間企業現在使用短碼的比例高不高？"],["陳主任委員耀祥：電信業者他們使用都有個別的短碼。"],["蔡委員其昌：對，三大電信業者有各自的短碼。"],["陳主任委員耀祥：那要看企業客戶裡面有沒有短碼，有些也是有，但是就是沒有統一的短碼。"],["蔡委員其昌：沒關係，我想請問你，以銀行業來講，因為銀行常常要發簡訊給它的客戶，譬如信用卡費沒有繳，或者要跟你聯絡、對保、帳戶有什麼問題、信用卡有什麼問題，以我個人來講，我常常會收到銀行發給我的簡訊。銀行目前用短訊的有幾家？"],["陳主任委員耀祥：有幾家可能還要看金管會的資料，就企業部分的短碼要怎麼去通，我們有找業者來討論，包括電信業者、包括其他，因為這個恐怕不是只有……當然，銀行是一個重點，但不是只有銀行，包括像55688或是什麼其他都很多，不過就像剛剛委員所提的，我們從重點向金管會這邊去努力……"],["蔡委員其昌：主委，扣掉政府的111之外，你認為全臺灣現在企業用短碼的比例大概多高？10%有沒有？"],["陳主任委員耀祥：如果是銀行就不只10%。"],["蔡委員其昌：銀行大部分都採短碼？"],["陳主任委員耀祥：對，要看個別產業的型態不一樣，像計程車，搞不好它也有短碼。"],["蔡委員其昌：對，計程車是一個，我覺得計程車大概會主動發訊息給民眾的機會低。我們會被詐騙是因為我收到了第一個可能大量來源是政府機關，它告訴我我的稅有問題、我的信用卡被盜刷等等，叫我跟法院聯絡、跟檢察官聯絡、跟警察局聯絡，這一個叫政府的簡訊。第二個簡訊就是來自於大型的企業，譬如銀行、我的車子有關高速公路繳費的訊息等等，NCC可不可以讓這些大型的企業快速都使用短碼？"],["陳主任委員耀祥：跟委員報告，我們現在努力跟數位部還有像金管會這些單位有共同要去處理的……"],["蔡委員其昌：你覺得大概要多久才會全面都有短碼？"],["陳主任委員耀祥：要全面都有短碼因為是涉及到比如……因為這個要統一每個產業，比如我記得台哥大就變成現在叫935，中華電信可能是188，這個連電信業者他們都還沒有統一，所以速度可能沒有辦法那麼快，但是我們會儘快去處理。"],["蔡委員其昌：就是說其實它叫什麼碼都沒有關係，譬如金管會以後可以統一宣導，六碼以下叫短碼，只要你是短碼都是真的，這個民眾……"],["陳主任委員耀祥：有，這個在行政院的防詐平台裡面，我們有提出來處理這個問題。"],["蔡委員其昌：對，我的意思只是問說比例有多高？進度到哪裡？什麼時候可以達到幾乎都做這樣子？"],["陳主任委員耀祥：我請我們主秘來說明。"],["黃主任秘書文哲：跟委員報告，在通用型簡碼這一塊，我們大概已經針對金管會這部分找金管會來，還有銀行業、保險業，這部分我們大概已經談定，因為跟電信業兩邊必須要……因為通用型簡碼必須要所有業者都承認這個簡碼才行。"],["蔡委員其昌：對。"],["黃主任秘書文哲：所以目前的話，跟中華電信那邊大概有接洽，至於進度上至少我們已經開過三次會了啦！因為這還是一個商業機制的問題。"],["蔡委員其昌：沒有錯。"],["黃主任秘書文哲：所以我還需要跟各方面再去協調，我們會儘快來推這個，除了防詐之外，其實更進一步建立民眾的信任，對信任產業的部分我們會再努力。"],["蔡委員其昌：其實我的理解很簡單，因為政府做了111，所以其實我們很好宣導，政府發給你的，你如果沒看到簡訊的開頭是111就是假的，我們在農村、在鄉下很好跟這些長輩解釋，但是現在除了政府之外，其他的我很難解釋，所以我的意思是說在防詐裡面，很簡單嘛！在技術上已經沒有問題，你也應該很積極跟相關業務單位，譬如金管會跟銀行之間、保險等等或者常常需要發簡訊給客戶的行業要快速、趕快來溝通，讓它建立起來，所以下一個階段我的宣導很簡單嘛！六碼以下叫短碼，不是短碼的你都要注意，這個可能是詐騙，或者短碼六碼以下的通通不會詐騙，這樣我們才有辦法宣導，不然你在那邊「落落長」宣導防詐是很困難的。科技在走，我們速度要趕快嘛，政府做了111這是好事，但是做了111之後，這些大型的企業，我們應該想辦法看是要透過政策法規，怎麼來讓他們快速跟上，因為這個東西都是沒有效率，它不做其實都沒有效率，我以後只要一開始宣導說：很長的都是假的，它以後發簡訊都是無效簡訊，因為不會有人理它，不會有老人家去點，信用卡真的有問題，你發簡訊也沒用啊！反正他也不會去點，所以對企業的營運來講，它都發一大堆無效的簡訊，這樣主委知道我的意思嗎？"],["陳主任委員耀祥：我知道。"],["蔡委員其昌：詐騙還是重中之重。"],["陳主任委員耀祥：沒錯。"],["蔡委員其昌：民眾每天生活在可能隨時被詐騙的環境當中，這個是人民的苦啊！比其他NCC的業務、比剛剛那些鏡電視啦、什麼電視啦！民眾的感受，他是每一天都要面對這個問題，所以其實這個問題一定要把它列為非常重要。"],["陳主任委員耀祥：有。"],["蔡委員其昌：當然我講這個不只有你，因為這其實要行政院各部會一起來做，但是站在NCC的立場上，我們怎麼積極的把民眾的苦、把所謂臺灣的新三害，就是詐騙，要怎麼來處理，我覺得這個其實是非常重要。"],["陳主任委員耀祥：我們會努力。"],["蔡委員其昌：好嗎？這再加強一下，這個議題我會持續關心啦！怎麼樣來做對民眾來講最有效，我們在宣導上怎麼樣的方式最有效，以後只要大家都短碼，那就很簡單，你NCC的宣導也不用那麼累，警政署的宣導也不用那麼累，直接講不是短碼的都有疑慮啦，所以以後它不發短碼會很辛苦，我覺得要逼大家啦！快一點。"],["陳主任委員耀祥：好，我們會加強、加快。"],["蔡委員其昌：謝謝。"],["陳主任委員耀祥：謝謝委員。"],["主席：謝謝蔡其昌副院長，謝謝。","接下來請林德福委員發言。"]],"agenda":{"page_end":142,"meet_id":"委員會-11-1-23-3","speakers":["陳雪生","林國成","李昆澤","黃健豪","許智傑","林沛祥","翁曉玲","葉元之","邱若華","林俊憲","傅崐萁","徐富癸","徐巧芯","羅智強","蔡其昌","林德福","魯明哲","賴士葆","鍾佳濱","洪孟楷","陳俊宇","陳培瑜","鄭正鈐","張啓楷","吳春城","陳昭姿","黃國昌","麥玉珍","游顥","王鴻薇","何欣純","廖先翔","陳素月"],"page_start":1,"meetingDate":["2024-03-11"],"gazette_id":"1131101","agenda_lcidc_ids":["1131101_00002"],"meet_name":"立法院第11屆第1會期交通委員會第3次全體委員會議紀錄","content":"一、邀請國家通訊傳播委員會主任委員陳耀祥列席報告業務概況，並備質詢；二、邀請國家通訊\n傳播委員會主任委員陳耀祥就「廣電事業申設換照審查程序暨執行狀況」進行專題報告，並備質\n詢","agenda_id":"1131101_00001"}},"transcript":{"id":"149686","pyannote":{"name":"ronny","tool":"pyannote","data":{"url":"https://ivod.ly.gov.tw/Play/Clip/1M/149686","tool":"pyannote","id":"149686-pyannote"},"job_id":"Td2LpecLL9iR3HFV","queued_at":"2024-06-02 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{\"word\": \"副\", \"start\": 528.619, \"end\": 528.739, \"score\": 0.833}, {\"word\": \"院\", \"start\": 528.739, \"end\": 528.759, \"score\": 0.0}, {\"word\": \"長\"}], \"language\": \"zh\"}","srt":"1\n00:00:04,425 --> 00:00:17,254\n謝謝主席請陳主委好主委請委員好主委好山雞6月30\n\n2\n00:00:20,333 --> 00:00:21,434\n我看了一下數字應該還有七十幾萬戶這裡面大概殭屍用戶有多少\n\n3\n00:00:43,746 --> 00:00:43,826\n蔡其昌\n\n4\n00:01:00,900 --> 00:01:18,976\n對於很多可能那個位置或許是比較中低中低收入或者是偏鄉啦齁這個權益的照顧上面CC一定要特別去關注到這些使用者的權益那接下來其實今天本席還是要跟你討論一下那個電話簡訊詐騙\n\n5\n00:01:23,802 --> 00:01:50,917\n政府為了防止詐騙我們推出了識別碼111換言之政府以後發的簡訊民眾只要收到短碼111就是政府認證這條絕對不會騙這個是絕對真的不是詐騙其他現在大型的這些民間企業使用短碼的比例高不高\n\n6\n00:01:52,076 --> 00:02:15,457\n電信業者他們使用對我他們個別的短碼三大電信有各自的短碼那是企業其他企業客戶裡面有沒有短碼有些也是有但是就是說沒有統一的這個短碼沒關係就是說我想請問你就是說譬如說銀行業來講因為銀行啊常常要發簡訊給他的客戶譬如說你的信用卡沒有繳啦或者我要跟你\n\n7\n00:02:16,458 --> 00:02:31,087\n做聯絡啦對保啦帳戶什麼有什麼問題信用卡有什麼問題啊所以銀行我常譬如說以我個人來講我常常會收到銀行發給我的簡訊那銀行目前啊用短訊這個銀行有幾家\n\n8\n00:02:33,639 --> 00:02:59,987\n有幾家這個可能金管會的資料我們的確也只有這個企業部分有沒有那個短碼要怎麼去我們有找業者來討論包括電信業者包括其他因為這個恐怕不是只有當然銀行是一個重點但不是只有包括你像那個556、888或是什麼其他都很多那不過就像剛剛委員所提的我們從重點像金管會這邊去努力扣掉政府的所以扣掉政府的111之外\n\n9\n00:03:01,547 --> 00:03:25,360\n你認為全台灣現在企業用短碼的比例大概多高10%有沒有企業如果是銀行就不止10%啦銀行大部分都採短碼對要看個別的產業的形態不一樣像計程車它搞不好它有短碼對計程車是一個嘛因為我覺得計程車大概會主動發訊息給民眾的機會低啦就是說\n\n10\n00:03:26,380 --> 00:03:48,927\n我們會詐騙是因為我收到了比如說第一個可能大量來源是政府機關嘛他告訴我我的稅有問題我的什麼信用卡被盜刷等等叫我跟法院聯絡跟檢察官聯絡跟什麼警察局聯絡嘛這一個叫政府的簡訊第二個簡訊就來自於大型的企業比如說銀行比如說\n\n11\n00:03:50,508 --> 00:03:54,271\n你覺得大概要多久?大概全面都有短碼?\n\n12\n00:04:18,137 --> 00:04:45,112\n要全面都有短碼因為是涉及到比如說每個因為這個要統一每個有這個產業比如說像我記得那個台客大就變成現在叫935那個中華電信可能是188這個連電信業者他們都還沒有一個統一所以那個可能是速度沒有辦法那麼快但是我們會盡快去處理就是說其實它叫什麼碼我沒有關係比如說金管會以後可以統一宣導6碼以下的要短碼只要你是短碼都是真的\n\n13\n00:04:46,737 --> 00:05:03,647\n這個民眾啊這個在電信那個那個行政院的防詐平台裡面我沒有提出來這個去處理這個問題對對我的意思只是問說進度到哪裡比例有多高進度到哪裡什麼時候可以達到幾乎都做這樣子這個\n\n14\n00:05:06,515 --> 00:05:25,306\n來,我們請我們主秘來跟委員長講一下。好,來。跟委員報告,因為在通訊解碼這一塊,我們大概已經跟在金管會這部分,老金管會來,還有銀行業、保險業,這部分我們大概已經談定。那因為跟電信業這邊,兩邊必須要就這一個,因為通訊解碼,你必須要所有業者都承認這個解碼才行。\n\n15\n00:05:26,026 --> 00:05:48,686\n對所以目前的話跟中華立行那邊大概有接洽那至於說這個進度上因為至少我們已經開過三次會了那所以說我目前也希望因為這是一個這是還是一個商業機制的問題沒有錯所以我還需要這個跟各方面再去協調那我們會盡快的推這個因為這等於是要在除了防詐之外其實更進一步的讓民眾建立民眾的信任所以這份信任產業部分我們會再努力\n\n16\n00:05:49,317 --> 00:06:13,434\n其實我的理解很簡單,因為政府做了111嘛所以我們其實很好宣導嘛政府發放你的,你若沒看到簡訊的開頭是111這都假的我們在農村在鄉下很好跟這些長輩解釋嘛但是你現在除了政府之外其他的我很難解釋嘛\n\n17\n00:06:14,588 --> 00:06:36,244\n所以我的意思說你防詐裡面很簡單嘛你就已經你技術上沒有問題嘛那你也應該很積極相關業務當譬如金管會跟銀行之間保險啊等等或者常常需要發簡訊給客戶的行業他應該要快速趕快來溝通讓他建立起所以下一個階段我的宣導很簡單嘛\n\n18\n00:06:38,562 --> 00:06:58,661\n6碼以下叫短碼不是短碼的你都要注意這個可能都詐騙或者短碼6碼短碼以下的通通是不會詐騙啊這樣我們才有辦法宣導啦不然你在那裏漏漏騰在那裏宣導防詐喔那很困難的嘛那科技再走我們要趕快嘛速度嘛就政府做了一一這是好事情\n\n19\n00:06:59,301 --> 00:07:22,203\n但是做一一算了這些大型的企業我們應該想辦法看是要怎麼透過政策法規怎麼來讓他們快速跟上嘛因為齁這個東西都是沒有效率啦他不做其實都沒有效率嘛就是我以後只要一開始宣導說那很長的那都假的他以後發簡訊都是無效簡訊因為不會有人理他嘛\n\n20\n00:07:23,308 --> 00:07:46,605\n不會有來人家去點啦希望卡真的有問題你發簡訊也沒用啊反正他也不會去點啊所以對企業的營運來講他都發一大堆無效的簡訊這樣主委理事長有什麼意見詐騙還是重中之重這個民眾每天生活在可能隨時被詐騙的環境當中這個是人民的苦啊\n\n21\n00:07:48,355 --> 00:07:57,499\n這個比比比你其他NCC的業務啊比剛剛啊那些敬電視啦什麼電視啊民眾的感受他是每一天他都要面對這個問題所以這個問題其實\n\n22\n00:08:01,374 --> 00:08:01,514\n蔡其昌\n\n23\n00:08:20,020 --> 00:08:47,398\n要怎麼來處理我覺得這個其實是非常重要我們會努力這個議題我就會持續關心怎麼樣來做是對民眾來講它是最有效我們在宣導上怎麼樣的方式是最有效以後只要大家都短碼那就很簡單嘛你NCC的宣導也不用那麼累啊警政署的宣導也不用那麼累啊就是直接講不是短碼的都有疑慮啦所以以後他不發短碼他很辛苦嘛\n\n24\n00:08:48,178 --> 00:08:48,759\n蔡其昌副院長\n\n","tsv":"start\tend\ttext\n4425\t17254\t謝謝主席請陳主委好主委請委員好主委好山雞6月30\n20333\t21434\t我看了一下數字應該還有七十幾萬戶這裡面大概殭屍用戶有多少\n43746\t43826\t蔡其昌\n60900\t78976\t對於很多可能那個位置或許是比較中低中低收入或者是偏鄉啦齁這個權益的照顧上面CC一定要特別去關注到這些使用者的權益那接下來其實今天本席還是要跟你討論一下那個電話簡訊詐騙\n83802\t110917\t政府為了防止詐騙我們推出了識別碼111換言之政府以後發的簡訊民眾只要收到短碼111就是政府認證這條絕對不會騙這個是絕對真的不是詐騙其他現在大型的這些民間企業使用短碼的比例高不高\n112076\t135457\t電信業者他們使用對我他們個別的短碼三大電信有各自的短碼那是企業其他企業客戶裡面有沒有短碼有些也是有但是就是說沒有統一的這個短碼沒關係就是說我想請問你就是說譬如說銀行業來講因為銀行啊常常要發簡訊給他的客戶譬如說你的信用卡沒有繳啦或者我要跟你\n136458\t151087\t做聯絡啦對保啦帳戶什麼有什麼問題信用卡有什麼問題啊所以銀行我常譬如說以我個人來講我常常會收到銀行發給我的簡訊那銀行目前啊用短訊這個銀行有幾家\n153639\t179987\t有幾家這個可能金管會的資料我們的確也只有這個企業部分有沒有那個短碼要怎麼去我們有找業者來討論包括電信業者包括其他因為這個恐怕不是只有當然銀行是一個重點但不是只有包括你像那個556、888或是什麼其他都很多那不過就像剛剛委員所提的我們從重點像金管會這邊去努力扣掉政府的所以扣掉政府的111之外\n181547\t205360\t你認為全台灣現在企業用短碼的比例大概多高10%有沒有企業如果是銀行就不止10%啦銀行大部分都採短碼對要看個別的產業的形態不一樣像計程車它搞不好它有短碼對計程車是一個嘛因為我覺得計程車大概會主動發訊息給民眾的機會低啦就是說\n206380\t228927\t我們會詐騙是因為我收到了比如說第一個可能大量來源是政府機關嘛他告訴我我的稅有問題我的什麼信用卡被盜刷等等叫我跟法院聯絡跟檢察官聯絡跟什麼警察局聯絡嘛這一個叫政府的簡訊第二個簡訊就來自於大型的企業比如說銀行比如說\n230508\t234271\t你覺得大概要多久?大概全面都有短碼?\n258137\t285112\t要全面都有短碼因為是涉及到比如說每個因為這個要統一每個有這個產業比如說像我記得那個台客大就變成現在叫935那個中華電信可能是188這個連電信業者他們都還沒有一個統一所以那個可能是速度沒有辦法那麼快但是我們會盡快去處理就是說其實它叫什麼碼我沒有關係比如說金管會以後可以統一宣導6碼以下的要短碼只要你是短碼都是真的\n286737\t303647\t這個民眾啊這個在電信那個那個行政院的防詐平台裡面我沒有提出來這個去處理這個問題對對我的意思只是問說進度到哪裡比例有多高進度到哪裡什麼時候可以達到幾乎都做這樣子這個\n306515\t325306\t來,我們請我們主秘來跟委員長講一下。好,來。跟委員報告,因為在通訊解碼這一塊,我們大概已經跟在金管會這部分,老金管會來,還有銀行業、保險業,這部分我們大概已經談定。那因為跟電信業這邊,兩邊必須要就這一個,因為通訊解碼,你必須要所有業者都承認這個解碼才行。\n326026\t348686\t對所以目前的話跟中華立行那邊大概有接洽那至於說這個進度上因為至少我們已經開過三次會了那所以說我目前也希望因為這是一個這是還是一個商業機制的問題沒有錯所以我還需要這個跟各方面再去協調那我們會盡快的推這個因為這等於是要在除了防詐之外其實更進一步的讓民眾建立民眾的信任所以這份信任產業部分我們會再努力\n349317\t373434\t其實我的理解很簡單,因為政府做了111嘛所以我們其實很好宣導嘛政府發放你的,你若沒看到簡訊的開頭是111這都假的我們在農村在鄉下很好跟這些長輩解釋嘛但是你現在除了政府之外其他的我很難解釋嘛\n374588\t396244\t所以我的意思說你防詐裡面很簡單嘛你就已經你技術上沒有問題嘛那你也應該很積極相關業務當譬如金管會跟銀行之間保險啊等等或者常常需要發簡訊給客戶的行業他應該要快速趕快來溝通讓他建立起所以下一個階段我的宣導很簡單嘛\n398562\t418661\t6碼以下叫短碼不是短碼的你都要注意這個可能都詐騙或者短碼6碼短碼以下的通通是不會詐騙啊這樣我們才有辦法宣導啦不然你在那裏漏漏騰在那裏宣導防詐喔那很困難的嘛那科技再走我們要趕快嘛速度嘛就政府做了一一這是好事情\n419301\t442203\t但是做一一算了這些大型的企業我們應該想辦法看是要怎麼透過政策法規怎麼來讓他們快速跟上嘛因為齁這個東西都是沒有效率啦他不做其實都沒有效率嘛就是我以後只要一開始宣導說那很長的那都假的他以後發簡訊都是無效簡訊因為不會有人理他嘛\n443308\t466605\t不會有來人家去點啦希望卡真的有問題你發簡訊也沒用啊反正他也不會去點啊所以對企業的營運來講他都發一大堆無效的簡訊這樣主委理事長有什麼意見詐騙還是重中之重這個民眾每天生活在可能隨時被詐騙的環境當中這個是人民的苦啊\n468355\t477499\t這個比比比你其他NCC的業務啊比剛剛啊那些敬電視啦什麼電視啊民眾的感受他是每一天他都要面對這個問題所以這個問題其實\n481374\t481514\t蔡其昌\n500020\t527398\t要怎麼來處理我覺得這個其實是非常重要我們會努力這個議題我就會持續關心怎麼樣來做是對民眾來講它是最有效我們在宣導上怎麼樣的方式是最有效以後只要大家都短碼那就很簡單嘛你NCC的宣導也不用那麼累啊警政署的宣導也不用那麼累啊就是直接講不是短碼的都有疑慮啦所以以後他不發短碼他很辛苦嘛\n528178\t528759\t蔡其昌副院長\n","txt":"謝謝主席請陳主委好主委請委員好主委好山雞6月30\n我看了一下數字應該還有七十幾萬戶這裡面大概殭屍用戶有多少\n蔡其昌\n對於很多可能那個位置或許是比較中低中低收入或者是偏鄉啦齁這個權益的照顧上面CC一定要特別去關注到這些使用者的權益那接下來其實今天本席還是要跟你討論一下那個電話簡訊詐騙\n政府為了防止詐騙我們推出了識別碼111換言之政府以後發的簡訊民眾只要收到短碼111就是政府認證這條絕對不會騙這個是絕對真的不是詐騙其他現在大型的這些民間企業使用短碼的比例高不高\n電信業者他們使用對我他們個別的短碼三大電信有各自的短碼那是企業其他企業客戶裡面有沒有短碼有些也是有但是就是說沒有統一的這個短碼沒關係就是說我想請問你就是說譬如說銀行業來講因為銀行啊常常要發簡訊給他的客戶譬如說你的信用卡沒有繳啦或者我要跟你\n做聯絡啦對保啦帳戶什麼有什麼問題信用卡有什麼問題啊所以銀行我常譬如說以我個人來講我常常會收到銀行發給我的簡訊那銀行目前啊用短訊這個銀行有幾家\n有幾家這個可能金管會的資料我們的確也只有這個企業部分有沒有那個短碼要怎麼去我們有找業者來討論包括電信業者包括其他因為這個恐怕不是只有當然銀行是一個重點但不是只有包括你像那個556、888或是什麼其他都很多那不過就像剛剛委員所提的我們從重點像金管會這邊去努力扣掉政府的所以扣掉政府的111之外\n你認為全台灣現在企業用短碼的比例大概多高10%有沒有企業如果是銀行就不止10%啦銀行大部分都採短碼對要看個別的產業的形態不一樣像計程車它搞不好它有短碼對計程車是一個嘛因為我覺得計程車大概會主動發訊息給民眾的機會低啦就是說\n我們會詐騙是因為我收到了比如說第一個可能大量來源是政府機關嘛他告訴我我的稅有問題我的什麼信用卡被盜刷等等叫我跟法院聯絡跟檢察官聯絡跟什麼警察局聯絡嘛這一個叫政府的簡訊第二個簡訊就來自於大型的企業比如說銀行比如說\n你覺得大概要多久?大概全面都有短碼?\n要全面都有短碼因為是涉及到比如說每個因為這個要統一每個有這個產業比如說像我記得那個台客大就變成現在叫935那個中華電信可能是188這個連電信業者他們都還沒有一個統一所以那個可能是速度沒有辦法那麼快但是我們會盡快去處理就是說其實它叫什麼碼我沒有關係比如說金管會以後可以統一宣導6碼以下的要短碼只要你是短碼都是真的\n這個民眾啊這個在電信那個那個行政院的防詐平台裡面我沒有提出來這個去處理這個問題對對我的意思只是問說進度到哪裡比例有多高進度到哪裡什麼時候可以達到幾乎都做這樣子這個\n來,我們請我們主秘來跟委員長講一下。好,來。跟委員報告,因為在通訊解碼這一塊,我們大概已經跟在金管會這部分,老金管會來,還有銀行業、保險業,這部分我們大概已經談定。那因為跟電信業這邊,兩邊必須要就這一個,因為通訊解碼,你必須要所有業者都承認這個解碼才行。\n對所以目前的話跟中華立行那邊大概有接洽那至於說這個進度上因為至少我們已經開過三次會了那所以說我目前也希望因為這是一個這是還是一個商業機制的問題沒有錯所以我還需要這個跟各方面再去協調那我們會盡快的推這個因為這等於是要在除了防詐之外其實更進一步的讓民眾建立民眾的信任所以這份信任產業部分我們會再努力\n其實我的理解很簡單,因為政府做了111嘛所以我們其實很好宣導嘛政府發放你的,你若沒看到簡訊的開頭是111這都假的我們在農村在鄉下很好跟這些長輩解釋嘛但是你現在除了政府之外其他的我很難解釋嘛\n所以我的意思說你防詐裡面很簡單嘛你就已經你技術上沒有問題嘛那你也應該很積極相關業務當譬如金管會跟銀行之間保險啊等等或者常常需要發簡訊給客戶的行業他應該要快速趕快來溝通讓他建立起所以下一個階段我的宣導很簡單嘛\n6碼以下叫短碼不是短碼的你都要注意這個可能都詐騙或者短碼6碼短碼以下的通通是不會詐騙啊這樣我們才有辦法宣導啦不然你在那裏漏漏騰在那裏宣導防詐喔那很困難的嘛那科技再走我們要趕快嘛速度嘛就政府做了一一這是好事情\n但是做一一算了這些大型的企業我們應該想辦法看是要怎麼透過政策法規怎麼來讓他們快速跟上嘛因為齁這個東西都是沒有效率啦他不做其實都沒有效率嘛就是我以後只要一開始宣導說那很長的那都假的他以後發簡訊都是無效簡訊因為不會有人理他嘛\n不會有來人家去點啦希望卡真的有問題你發簡訊也沒用啊反正他也不會去點啊所以對企業的營運來講他都發一大堆無效的簡訊這樣主委理事長有什麼意見詐騙還是重中之重這個民眾每天生活在可能隨時被詐騙的環境當中這個是人民的苦啊\n這個比比比你其他NCC的業務啊比剛剛啊那些敬電視啦什麼電視啊民眾的感受他是每一天他都要面對這個問題所以這個問題其實\n蔡其昌\n要怎麼來處理我覺得這個其實是非常重要我們會努力這個議題我就會持續關心怎麼樣來做是對民眾來講它是最有效我們在宣導上怎麼樣的方式是最有效以後只要大家都短碼那就很簡單嘛你NCC的宣導也不用那麼累啊警政署的宣導也不用那麼累啊就是直接講不是短碼的都有疑慮啦所以以後他不發短碼他很辛苦嘛\n蔡其昌副院長\n","vtt":"WEBVTT\n\n00:04.425 --> 00:17.254\n謝謝主席請陳主委好主委請委員好主委好山雞6月30\n\n00:20.333 --> 00:21.434\n我看了一下數字應該還有七十幾萬戶這裡面大概殭屍用戶有多少\n\n00:43.746 --> 00:43.826\n蔡其昌\n\n01:00.900 --> 01:18.976\n對於很多可能那個位置或許是比較中低中低收入或者是偏鄉啦齁這個權益的照顧上面CC一定要特別去關注到這些使用者的權益那接下來其實今天本席還是要跟你討論一下那個電話簡訊詐騙\n\n01:23.802 --> 01:50.917\n政府為了防止詐騙我們推出了識別碼111換言之政府以後發的簡訊民眾只要收到短碼111就是政府認證這條絕對不會騙這個是絕對真的不是詐騙其他現在大型的這些民間企業使用短碼的比例高不高\n\n01:52.076 --> 02:15.457\n電信業者他們使用對我他們個別的短碼三大電信有各自的短碼那是企業其他企業客戶裡面有沒有短碼有些也是有但是就是說沒有統一的這個短碼沒關係就是說我想請問你就是說譬如說銀行業來講因為銀行啊常常要發簡訊給他的客戶譬如說你的信用卡沒有繳啦或者我要跟你\n\n02:16.458 --> 02:31.087\n做聯絡啦對保啦帳戶什麼有什麼問題信用卡有什麼問題啊所以銀行我常譬如說以我個人來講我常常會收到銀行發給我的簡訊那銀行目前啊用短訊這個銀行有幾家\n\n02:33.639 --> 02:59.987\n有幾家這個可能金管會的資料我們的確也只有這個企業部分有沒有那個短碼要怎麼去我們有找業者來討論包括電信業者包括其他因為這個恐怕不是只有當然銀行是一個重點但不是只有包括你像那個556、888或是什麼其他都很多那不過就像剛剛委員所提的我們從重點像金管會這邊去努力扣掉政府的所以扣掉政府的111之外\n\n03:01.547 --> 03:25.360\n你認為全台灣現在企業用短碼的比例大概多高10%有沒有企業如果是銀行就不止10%啦銀行大部分都採短碼對要看個別的產業的形態不一樣像計程車它搞不好它有短碼對計程車是一個嘛因為我覺得計程車大概會主動發訊息給民眾的機會低啦就是說\n\n03:26.380 --> 03:48.927\n我們會詐騙是因為我收到了比如說第一個可能大量來源是政府機關嘛他告訴我我的稅有問題我的什麼信用卡被盜刷等等叫我跟法院聯絡跟檢察官聯絡跟什麼警察局聯絡嘛這一個叫政府的簡訊第二個簡訊就來自於大型的企業比如說銀行比如說\n\n03:50.508 --> 03:54.271\n你覺得大概要多久?大概全面都有短碼?\n\n04:18.137 --> 04:45.112\n要全面都有短碼因為是涉及到比如說每個因為這個要統一每個有這個產業比如說像我記得那個台客大就變成現在叫935那個中華電信可能是188這個連電信業者他們都還沒有一個統一所以那個可能是速度沒有辦法那麼快但是我們會盡快去處理就是說其實它叫什麼碼我沒有關係比如說金管會以後可以統一宣導6碼以下的要短碼只要你是短碼都是真的\n\n04:46.737 --> 05:03.647\n這個民眾啊這個在電信那個那個行政院的防詐平台裡面我沒有提出來這個去處理這個問題對對我的意思只是問說進度到哪裡比例有多高進度到哪裡什麼時候可以達到幾乎都做這樣子這個\n\n05:06.515 --> 05:25.306\n來,我們請我們主秘來跟委員長講一下。好,來。跟委員報告,因為在通訊解碼這一塊,我們大概已經跟在金管會這部分,老金管會來,還有銀行業、保險業,這部分我們大概已經談定。那因為跟電信業這邊,兩邊必須要就這一個,因為通訊解碼,你必須要所有業者都承認這個解碼才行。\n\n05:26.026 --> 05:48.686\n對所以目前的話跟中華立行那邊大概有接洽那至於說這個進度上因為至少我們已經開過三次會了那所以說我目前也希望因為這是一個這是還是一個商業機制的問題沒有錯所以我還需要這個跟各方面再去協調那我們會盡快的推這個因為這等於是要在除了防詐之外其實更進一步的讓民眾建立民眾的信任所以這份信任產業部分我們會再努力\n\n05:49.317 --> 06:13.434\n其實我的理解很簡單,因為政府做了111嘛所以我們其實很好宣導嘛政府發放你的,你若沒看到簡訊的開頭是111這都假的我們在農村在鄉下很好跟這些長輩解釋嘛但是你現在除了政府之外其他的我很難解釋嘛\n\n06:14.588 --> 06:36.244\n所以我的意思說你防詐裡面很簡單嘛你就已經你技術上沒有問題嘛那你也應該很積極相關業務當譬如金管會跟銀行之間保險啊等等或者常常需要發簡訊給客戶的行業他應該要快速趕快來溝通讓他建立起所以下一個階段我的宣導很簡單嘛\n\n06:38.562 --> 06:58.661\n6碼以下叫短碼不是短碼的你都要注意這個可能都詐騙或者短碼6碼短碼以下的通通是不會詐騙啊這樣我們才有辦法宣導啦不然你在那裏漏漏騰在那裏宣導防詐喔那很困難的嘛那科技再走我們要趕快嘛速度嘛就政府做了一一這是好事情\n\n06:59.301 --> 07:22.203\n但是做一一算了這些大型的企業我們應該想辦法看是要怎麼透過政策法規怎麼來讓他們快速跟上嘛因為齁這個東西都是沒有效率啦他不做其實都沒有效率嘛就是我以後只要一開始宣導說那很長的那都假的他以後發簡訊都是無效簡訊因為不會有人理他嘛\n\n07:23.308 --> 07:46.605\n不會有來人家去點啦希望卡真的有問題你發簡訊也沒用啊反正他也不會去點啊所以對企業的營運來講他都發一大堆無效的簡訊這樣主委理事長有什麼意見詐騙還是重中之重這個民眾每天生活在可能隨時被詐騙的環境當中這個是人民的苦啊\n\n07:48.355 --> 07:57.499\n這個比比比你其他NCC的業務啊比剛剛啊那些敬電視啦什麼電視啊民眾的感受他是每一天他都要面對這個問題所以這個問題其實\n\n08:01.374 --> 08:01.514\n蔡其昌\n\n08:20.020 --> 08:47.398\n要怎麼來處理我覺得這個其實是非常重要我們會努力這個議題我就會持續關心怎麼樣來做是對民眾來講它是最有效我們在宣導上怎麼樣的方式是最有效以後只要大家都短碼那就很簡單嘛你NCC的宣導也不用那麼累啊警政署的宣導也不用那麼累啊就是直接講不是短碼的都有疑慮啦所以以後他不發短碼他很辛苦嘛\n\n08:48.178 --> 08:48.759\n蔡其昌副院長\n\n","segments":[{"start":4.425,"end":17.254,"text":"謝謝主席請陳主委好主委請委員好主委好山雞6月30"},{"start":20.333,"end":21.434,"text":"我看了一下數字應該還有七十幾萬戶這裡面大概殭屍用戶有多少"},{"start":43.746,"end":43.826,"text":"蔡其昌"},{"start":60.9,"end":78.976,"text":"對於很多可能那個位置或許是比較中低中低收入或者是偏鄉啦齁這個權益的照顧上面CC一定要特別去關注到這些使用者的權益那接下來其實今天本席還是要跟你討論一下那個電話簡訊詐騙"},{"start":83.802,"end":110.917,"text":"政府為了防止詐騙我們推出了識別碼111換言之政府以後發的簡訊民眾只要收到短碼111就是政府認證這條絕對不會騙這個是絕對真的不是詐騙其他現在大型的這些民間企業使用短碼的比例高不高"},{"start":112.076,"end":135.457,"text":"電信業者他們使用對我他們個別的短碼三大電信有各自的短碼那是企業其他企業客戶裡面有沒有短碼有些也是有但是就是說沒有統一的這個短碼沒關係就是說我想請問你就是說譬如說銀行業來講因為銀行啊常常要發簡訊給他的客戶譬如說你的信用卡沒有繳啦或者我要跟你"},{"start":136.458,"end":151.087,"text":"做聯絡啦對保啦帳戶什麼有什麼問題信用卡有什麼問題啊所以銀行我常譬如說以我個人來講我常常會收到銀行發給我的簡訊那銀行目前啊用短訊這個銀行有幾家"},{"start":153.639,"end":179.987,"text":"有幾家這個可能金管會的資料我們的確也只有這個企業部分有沒有那個短碼要怎麼去我們有找業者來討論包括電信業者包括其他因為這個恐怕不是只有當然銀行是一個重點但不是只有包括你像那個556、888或是什麼其他都很多那不過就像剛剛委員所提的我們從重點像金管會這邊去努力扣掉政府的所以扣掉政府的111之外"},{"start":181.547,"end":205.36,"text":"你認為全台灣現在企業用短碼的比例大概多高10%有沒有企業如果是銀行就不止10%啦銀行大部分都採短碼對要看個別的產業的形態不一樣像計程車它搞不好它有短碼對計程車是一個嘛因為我覺得計程車大概會主動發訊息給民眾的機會低啦就是說"},{"start":206.38,"end":228.927,"text":"我們會詐騙是因為我收到了比如說第一個可能大量來源是政府機關嘛他告訴我我的稅有問題我的什麼信用卡被盜刷等等叫我跟法院聯絡跟檢察官聯絡跟什麼警察局聯絡嘛這一個叫政府的簡訊第二個簡訊就來自於大型的企業比如說銀行比如說"},{"start":230.508,"end":234.271,"text":"你覺得大概要多久?大概全面都有短碼?"},{"start":258.137,"end":285.112,"text":"要全面都有短碼因為是涉及到比如說每個因為這個要統一每個有這個產業比如說像我記得那個台客大就變成現在叫935那個中華電信可能是188這個連電信業者他們都還沒有一個統一所以那個可能是速度沒有辦法那麼快但是我們會盡快去處理就是說其實它叫什麼碼我沒有關係比如說金管會以後可以統一宣導6碼以下的要短碼只要你是短碼都是真的"},{"start":286.737,"end":303.647,"text":"這個民眾啊這個在電信那個那個行政院的防詐平台裡面我沒有提出來這個去處理這個問題對對我的意思只是問說進度到哪裡比例有多高進度到哪裡什麼時候可以達到幾乎都做這樣子這個"},{"start":306.515,"end":325.306,"text":"來,我們請我們主秘來跟委員長講一下。好,來。跟委員報告,因為在通訊解碼這一塊,我們大概已經跟在金管會這部分,老金管會來,還有銀行業、保險業,這部分我們大概已經談定。那因為跟電信業這邊,兩邊必須要就這一個,因為通訊解碼,你必須要所有業者都承認這個解碼才行。"},{"start":326.026,"end":348.686,"text":"對所以目前的話跟中華立行那邊大概有接洽那至於說這個進度上因為至少我們已經開過三次會了那所以說我目前也希望因為這是一個這是還是一個商業機制的問題沒有錯所以我還需要這個跟各方面再去協調那我們會盡快的推這個因為這等於是要在除了防詐之外其實更進一步的讓民眾建立民眾的信任所以這份信任產業部分我們會再努力"},{"start":349.317,"end":373.434,"text":"其實我的理解很簡單,因為政府做了111嘛所以我們其實很好宣導嘛政府發放你的,你若沒看到簡訊的開頭是111這都假的我們在農村在鄉下很好跟這些長輩解釋嘛但是你現在除了政府之外其他的我很難解釋嘛"},{"start":374.588,"end":396.244,"text":"所以我的意思說你防詐裡面很簡單嘛你就已經你技術上沒有問題嘛那你也應該很積極相關業務當譬如金管會跟銀行之間保險啊等等或者常常需要發簡訊給客戶的行業他應該要快速趕快來溝通讓他建立起所以下一個階段我的宣導很簡單嘛"},{"start":398.562,"end":418.661,"text":"6碼以下叫短碼不是短碼的你都要注意這個可能都詐騙或者短碼6碼短碼以下的通通是不會詐騙啊這樣我們才有辦法宣導啦不然你在那裏漏漏騰在那裏宣導防詐喔那很困難的嘛那科技再走我們要趕快嘛速度嘛就政府做了一一這是好事情"},{"start":419.301,"end":442.203,"text":"但是做一一算了這些大型的企業我們應該想辦法看是要怎麼透過政策法規怎麼來讓他們快速跟上嘛因為齁這個東西都是沒有效率啦他不做其實都沒有效率嘛就是我以後只要一開始宣導說那很長的那都假的他以後發簡訊都是無效簡訊因為不會有人理他嘛"},{"start":443.308,"end":466.605,"text":"不會有來人家去點啦希望卡真的有問題你發簡訊也沒用啊反正他也不會去點啊所以對企業的營運來講他都發一大堆無效的簡訊這樣主委理事長有什麼意見詐騙還是重中之重這個民眾每天生活在可能隨時被詐騙的環境當中這個是人民的苦啊"},{"start":468.355,"end":477.499,"text":"這個比比比你其他NCC的業務啊比剛剛啊那些敬電視啦什麼電視啊民眾的感受他是每一天他都要面對這個問題所以這個問題其實"},{"start":481.374,"end":481.514,"text":"蔡其昌"},{"start":500.02,"end":527.398,"text":"要怎麼來處理我覺得這個其實是非常重要我們會努力這個議題我就會持續關心怎麼樣來做是對民眾來講它是最有效我們在宣導上怎麼樣的方式是最有效以後只要大家都短碼那就很簡單嘛你NCC的宣導也不用那麼累啊警政署的宣導也不用那麼累啊就是直接講不是短碼的都有疑慮啦所以以後他不發短碼他很辛苦嘛"},{"start":528.178,"end":528.759,"text":"蔡其昌副院長"}]}}}}