{"id":152218,"url":"https://ivod.ly.gov.tw/Play/Clip/1M/152218","video_url":"https://ivod-lyvod.cdn.hinet.net/vod_1/_definst_/mp4:1MClips/6319d5f220c85a6814a1749da18caa5302d7c7fd85210785801aa916026d4d4259671ad967cd14905ea18f28b6918d91.mp4/playlist.m3u8","委員名稱":"陳素月","委員發言時間":"11:36:44 - 11:43:53","影片長度":"00:07:09","會議時間":"2024-05-06T10:00:00+08:00","會議名稱":"立法院第11屆第1會期交通委員會第11次全體委員會議（事由：邀請交通部部長王國材「針對台鐵票價上漲暨列車準點率提升作為」進行專題報告，並備質詢。）","date":"2024-05-06","meet":{"tmpMeeting":null,"title":"第11屆第1會期交通委員會第11次全體委員會議","term":11,"type":"委員會","sessionPeriod":1,"sessionTimes":11,"committees":[23],"id":"委員會-11-1-23-11"},"duration":429,"end_time":"2024-05-06T11:43:53+08:00","start_time":"2024-05-06T11:36:44+08:00","features":["ai-transcript","gazette"],"type":"Clip","gazette":{"lineno":355,"blocks":[["陳委員素月：（11時36分）謝謝主席，請主席邀請胡次長，還有杜董事長。"],["主席：請胡次長、杜董。"],["胡次長湘麟：陳委員你好。"],["陳委員素月：次長，還有董事長早安。今天委員會是針對我們臺鐵票價調整及列車準點率的改善來進行詢答，就臺鐵票價調整的部分，本席的看法是，臺鐵現在已經改制為臺鐵公司了，應該先就服務品質跟運輸安全提升之後，再來談票價的調整。就像剛剛我們蔡其昌副院長也有提到的，你漲價也要讓民眾甘願接受，你現在的服務品質跟運輸安全，民眾都有不良的印象，那你來調整這個票價，我覺得民眾沒有辦法接受。","我們來看，以我的選區的員林火車站為例，電梯對民眾來說真的是很重要的一個設施、設備，可是我們看到它在最近這兩個月就故障了好幾次，在3月15的時候這個電梯故障，旅客被困了50分鐘。在4月18號，就是最近而已，又故障了，又困了3名旅客，這樣子的服務品質，你說要來調整票價，我覺得民眾的心裡面都在OS啦！所以我想這個部分，我們應該就全國各車站的設施、設備、整個服務品質，好好地檢討跟提升，就這方面，次長有什麼看法？"],["胡次長湘麟：我覺得在這種狀況下，電梯設備的故障應該是平常保養就能夠馬上做好，當然，偶爾發生我覺得無法避免，但是如果短時間之內連續故障，這是不應該的。"],["陳委員素月：對啊，所以保養很重要，可是我們看到4月18號的這個故障，是在剛保養完的隔天就故障，到底有沒有落實保養啊？"],["杜董事長微：有，跟委員報告，這個保養的紀錄我們有去查了，但是因為這個電梯是員林高架成立以後就開始使用，也有十幾年了，所以在4月18號以後，就員林站這個電梯，我們已經要把它的整個控制系統都換掉，因為它比較陳舊。這個在5月6號，也就是今天，我們就在進行，已經在做了。另外，我們對於全公司、全路的電梯跟電扶梯，會另外做一個總檢討。"],["陳委員素月：除本席現在所舉的員林車站這個例子之外，還有田中車站的電扶梯也一樣，在去年的過年春節時電扶梯故障，後續包括電梯招標、施工一直都很不順。就這些事項，我們希望臺鐵儘快完成，提升服務品質。"],["杜董事長微：是，我們來努力。"],["陳委員素月：另外，有關準點率的問題，一般民眾都認為軌道運輸是快速又安全的，一旦沒有辦法準時，對民眾來說就會造成民怨。我們印象最深的就是在2022年中秋節時火車大誤點，這個又是發生在我的選區，也就是大村火車站往南，中正西路平交道。那時候修了兩、三天都沒有修好，不僅造成火車誤點，也讓當地交通大亂！因為平交道的柵欄無法升起，阻礙交通與民眾的通行。據說故障的原因是電流干擾，造成平交道設備故障，不曉得後來有沒有確定到底是什麼原因造成的？"],["杜董事長微：跟委員報告，在2022年中秋輸運期間號誌故障一事，我們有找到原因，後續都已經改善完成，所以該區段目前沒有這種情形。"],["陳委員素月：目前沒有那個情形？但我認為應該針對全臺所有號誌系統，不管是更新還是檢修都應該確實落實，畢竟一發生故障就會影響到行車安全與準點率。"],["杜董事長微：是。"],["陳委員素月：我們也看到，今年七堵到宜蘭也發生號誌故障，以致列車誤點長達51分鐘到41分鐘不等。這種誤點狀況若一再發生，將造成民眾對臺鐵公司的服務品質產生不好的印象！目前一般民眾對臺鐵公司有準點率與安全問題的印象，從而造成旅客的流失。次長，你知道目前的旅客流失有多少嗎？"],["胡次長湘麟：報告委員，數字我並不是很清楚。"],["陳委員素月：不是很清楚？就本席所看到的數字來說，截至去年10月，平均日運量為58萬人次，比疫情前少了6萬；高鐵則是20萬人次，成長了2萬。本席建議，在考慮調整票價時，也要努力改善並提升服務品質，把旅客找回來，我想這應該是當務之急。"],["杜董事長微：跟委員報告，我們公司對此也非常重視，以今年3月的例子來說，今年3月平均每天輸運的旅客量已經回到66.9萬人，比去年同期成長百分之十五點多，我們還會繼續來努力。"],["陳委員素月：好，謝謝。"],["主席：謝謝陳素月委員的發言。下一位請林俊憲委員發言。"]],"agenda":{"page_end":108,"meet_id":"委員會-11-1-23-11","speakers":["陳雪生","林國成","林沛祥","李昆澤","黃建賓","廖先翔","魯明哲","徐富癸","蔡其昌","陳素月","林俊憲","黃健豪","何欣純","邱若華","王鴻薇","游顥","林德福","洪孟楷","黃國昌","林月琴","張啓楷","黃珊珊","黃仁","許智傑","陳冠廷"],"page_start":59,"meetingDate":["2024-05-06"],"gazette_id":"1134101","agenda_lcidc_ids":["1134101_00003"],"meet_name":"立法院第11屆第1會期交通委員會第11次全體委員會議紀錄","content":"邀請交通部部長王國材「針對台鐵票價上漲暨列車準點率提升作為」進行專題報告，並備質詢","agenda_id":"1134101_00002"}},"transcript":{"id":"152218","pyannote":{"name":"ronny","tool":"pyannote","data":{"url":"https://ivod.ly.gov.tw/Play/Clip/1M/152218","tool":"pyannote","id":"152218-pyannote"},"job_id":"TjM6mJLgWbEkH4AY","queued_at":"2024-05-31 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\"text\": \"這保養很重要可是我們看到這個4月18號的這個故障是才剛保養完的隔天就故障所以我覺得這個到底有沒有落實這個保養這跟委員報告這個保養的紀錄我們都有去查了但是因為這個電梯是圓齡高架成立以後就開始使用也有十幾年了所以我們這一次4月18號以後我們就圓齡站這個電梯\", \"words\": [{\"word\": \"這\"}, {\"word\": \"保\", \"start\": 140.666, \"end\": 141.027, \"score\": 0.92}, {\"word\": \"養\"}, {\"word\": \"很\", \"start\": 141.027, \"end\": 141.207, \"score\": 0.972}, {\"word\": \"重\", \"start\": 141.207, \"end\": 141.387, \"score\": 0.895}, {\"word\": \"要\", \"start\": 141.387, \"end\": 141.587, \"score\": 0.95}, {\"word\": \"可\", \"start\": 141.587, \"end\": 141.687, \"score\": 0.828}, {\"word\": \"是\", \"start\": 141.687, \"end\": 141.807, \"score\": 0.799}, {\"word\": \"我\", \"start\": 141.807, \"end\": 141.927, \"score\": 0.709}, {\"word\": \"們\"}, {\"word\": \"看\", \"start\": 141.927, \"end\": 142.167, \"score\": 0.97}, {\"word\": \"到\", \"start\": 142.167, \"end\": 143.628, \"score\": 0.878}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"4\"}, {\"word\": \"月\", \"start\": 143.628, \"end\": 144.308, 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\"score\": 0.857}, {\"word\": \"員\"}, {\"word\": \"發\"}, {\"word\": \"言\", \"start\": 418.02, \"end\": 418.04, \"score\": 0.0}], \"language\": \"zh\"}","srt":"1\n00:00:02,985 --> 00:00:06,991\n謝謝主席請主席邀請胡次長還有杜董事長杜董\n\n2\n00:00:13,925 --> 00:00:35,625\n陳委員您好次長還有董事長早安今天委員會是針對我們台鐵票價調整及列車準點率改善來進行詢問就台鐵票價調整的部分本席的看法是認為我們台鐵公司好像已經改制為台鐵公司了應該先就服務品質\n\n3\n00:00:38,928 --> 00:01:04,228\n跟運輸安全要來提升之後再來談這個票價的一個調整因為就像剛剛我們蔡奇昌副院長有提到的你企業你也要讓這個民眾可以感恩接受你現在你的服務品質跟運輸安全讓民眾都有這個不良的一個印象那你來調整這個票價我覺得民眾沒有辦法接受\n\n4\n00:01:05,449 --> 00:01:33,967\n那我們來看最近以我的選區這個元寧火車站這個電梯這個電梯對民眾來說真的是很重要的一個設施設備可是我們看到他最近這樣兩個月就故障了好幾次在4月這個3月15的時候這個電梯故障這個旅客被困了50分鐘在4月18號就最近而已就最近又故障\n\n5\n00:01:34,727 --> 00:01:35,227\n市長有什麼看法\n\n6\n00:02:06,500 --> 00:02:19,570\n這部分我覺得在這種狀況下電梯設備的這種故障應該是平常保養就能夠馬上偶爾發生當然我覺得無法避免但是如果短時間之內連續的故障這是不應該的\n\n7\n00:02:20,666 --> 00:02:46,941\n這保養很重要可是我們看到這個4月18號的這個故障是才剛保養完的隔天就故障所以我覺得這個到底有沒有落實這個保養這跟委員報告這個保養的紀錄我們都有去查了但是因為這個電梯是圓齡高架成立以後就開始使用也有十幾年了所以我們這一次4月18號以後我們就圓齡站這個電梯\n\n8\n00:02:50,084 --> 00:03:05,884\n整個控制系統都要換掉因為他比較成就那這個5月6號就今天我們就來進行已經在做了那另外我們對於全公司全路的那個電梯跟電腐體我們另外會做一個檢討總檢討\n\n9\n00:03:07,702 --> 00:03:34,938\n是就是就本席剛剛現在所舉的這個元林車站的例子之外還有包括田中車站的這個電扶梯也一樣在這個去年的這個過年春節這個電扶梯的故障包括我們的電梯的招標施工也一直都很不順所以我們希望就是說就這些事項我們應該盡快的把它幫他完成提升我們的服務的品質對那另外就是有關這個準點率的問題\n\n10\n00:03:36,619 --> 00:04:05,888\n我們一般這個軌道運輸就是民眾認為是快速又安全的那你當這個沒有辦法準時的時候對民眾來說也是造成民怨我們印象最深的就是在2022年這個中秋節的時候這個火車大霧點這個又是發生在我的選區就是大春火車站往南就是南邊的這個中正西路的這一個平交道修了兩三天都沒有修好\n\n11\n00:04:06,668 --> 00:04:06,808\n陳素月議員\n\n12\n00:04:27,681 --> 00:04:33,464\n《中秋輸印》期間號誌故障有找到原因後面的改善已經都完成了所以這個區段目前是沒有這種情形\n\n13\n00:04:57,069 --> 00:05:21,782\n這其實目前沒有那個情形那當然就是說我們也是要針對全台所有的耗資系統的一個不管是更新還是檢修我們應該都是要確實來落實因為你只要發生故障就是會影響到這個行車的安全跟這個準點率的一個問題那我們也看到就是說包括今年在這個宜蘭\n\n14\n00:05:23,022 --> 00:05:23,362\n陳素月議員陳素月議員\n\n15\n00:05:45,674 --> 00:05:47,155\n市長知道目前的旅客流失有多少嗎?報告委員這個數字我並不是很清楚\n\n16\n00:06:09,417 --> 00:06:37,285\n不是很清楚因為就本席所看到的數字就是說截至去年10月我們平均的日運量是58萬人次比疫情前是少了6萬那高鐵則是20萬人次成長了2萬所以就是說我這邊本席也是建議我們在考慮就是說要調整票價的時候我們要努力去改善提升我們的服務品質把我們的旅客找回來我想這個應該是當屋至極\n\n17\n00:06:39,465 --> 00:06:58,040\n跟委員報告因為其實這個我們公司也是非常重視那我們舉今年3月的這個例子今年3月我們平均每一天輸運的旅客量已經回到66.9萬的那比去年同期是成長15%點多這個我們還會繼續來努力好謝謝好謝謝謝謝陳素月委員發言\n\n","tsv":"start\tend\ttext\n2985\t6991\t謝謝主席 請主席邀請胡次長還有杜董事長杜董\n13925\t35625\t陳委員您好次長還有董事長早安今天委員會是針對我們台鐵票價調整及列車準點率改善來進行詢問就台鐵票價調整的部分本席的看法是認為我們台鐵公司好像已經改制為台鐵公司了應該先就服務品質\n38928\t64228\t跟運輸安全要來提升之後再來談這個票價的一個調整因為就像剛剛我們蔡奇昌副院長有提到的你企業你也要讓這個民眾可以感恩接受你現在你的服務品質跟運輸安全讓民眾都有這個不良的一個印象那你來調整這個票價我覺得民眾沒有辦法接受\n65449\t93967\t那我們來看最近以我的選區這個元寧火車站這個電梯這個電梯對民眾來說真的是很重要的一個設施設備可是我們看到他最近這樣兩個月就故障了好幾次在4月這個3月15的時候這個電梯故障這個旅客被困了50分鐘在4月18號就最近而已就最近又故障\n94727\t95227\t市長有什麼看法\n126500\t139570\t這部分我覺得在這種狀況下電梯設備的這種故障應該是平常保養就能夠馬上偶爾發生當然我覺得無法避免但是如果短時間之內連續的故障這是不應該的\n140666\t166941\t這保養很重要可是我們看到這個4月18號的這個故障是才剛保養完的隔天就故障所以我覺得這個到底有沒有落實這個保養這跟委員報告這個保養的紀錄我們都有去查了但是因為這個電梯是圓齡高架成立以後就開始使用也有十幾年了所以我們這一次4月18號以後我們就圓齡站這個電梯\n170084\t185884\t整個控制系統都要換掉因為他比較成就那這個5月6號就今天我們就來進行已經在做了那另外我們對於全公司全路的那個電梯跟電腐體我們另外會做一個檢討總檢討\n187702\t214938\t是就是就本席剛剛現在所舉的這個元林車站的例子之外還有包括田中車站的這個電扶梯也一樣在這個去年的這個過年春節這個電扶梯的故障包括我們的電梯的招標施工也一直都很不順所以我們希望就是說就這些事項我們應該盡快的把它幫他完成提升我們的服務的品質對那另外就是有關這個準點率的問題\n216619\t245888\t我們一般這個軌道運輸就是民眾認為是快速又安全的那你當這個沒有辦法準時的時候對民眾來說也是造成民怨我們印象最深的就是在2022年這個中秋節的時候這個火車大霧點這個又是發生在我的選區就是大春火車站往南就是南邊的這個中正西路的這一個平交道修了兩三天都沒有修好\n246668\t246808\t陳素月議員\n267681\t273464\t《中秋輸印》期間號誌故障有找到原因後面的改善已經都完成了所以這個區段目前是沒有這種情形\n297069\t321782\t這其實目前沒有那個情形那當然就是說我們也是要針對全台所有的耗資系統的一個不管是更新還是檢修我們應該都是要確實來落實因為你只要發生故障就是會影響到這個行車的安全跟這個準點率的一個問題那我們也看到就是說包括今年在這個宜蘭\n323022\t323362\t陳素月議員陳素月議員\n345674\t347155\t市長知道目前的旅客流失有多少嗎?報告委員這個數字我並不是很清楚\n369417\t397285\t不是很清楚因為就本席所看到的數字就是說截至去年10月我們平均的日運量是58萬人次比疫情前是少了6萬那高鐵則是20萬人次成長了2萬所以就是說我這邊本席也是建議我們在考慮就是說要調整票價的時候我們要努力去改善提升我們的服務品質把我們的旅客找回來我想這個應該是當屋至極\n399465\t418040\t跟委員報告因為其實這個我們公司也是非常重視那我們舉今年3月的這個例子今年3月我們平均每一天輸運的旅客量已經回到66.9萬的那比去年同期是成長15%點多這個我們還會繼續來努力好 謝謝好 謝謝 謝謝陳素月委員發言\n429053\t429445\t響鐘\n","txt":"謝謝主席 請主席邀請胡次長還有杜董事長杜董\n陳委員您好次長還有董事長早安今天委員會是針對我們台鐵票價調整及列車準點率改善來進行詢問就台鐵票價調整的部分本席的看法是認為我們台鐵公司好像已經改制為台鐵公司了應該先就服務品質\n跟運輸安全要來提升之後再來談這個票價的一個調整因為就像剛剛我們蔡奇昌副院長有提到的你企業你也要讓這個民眾可以感恩接受你現在你的服務品質跟運輸安全讓民眾都有這個不良的一個印象那你來調整這個票價我覺得民眾沒有辦法接受\n那我們來看最近以我的選區這個元寧火車站這個電梯這個電梯對民眾來說真的是很重要的一個設施設備可是我們看到他最近這樣兩個月就故障了好幾次在4月這個3月15的時候這個電梯故障這個旅客被困了50分鐘在4月18號就最近而已就最近又故障\n市長有什麼看法\n這部分我覺得在這種狀況下電梯設備的這種故障應該是平常保養就能夠馬上偶爾發生當然我覺得無法避免但是如果短時間之內連續的故障這是不應該的\n這保養很重要可是我們看到這個4月18號的這個故障是才剛保養完的隔天就故障所以我覺得這個到底有沒有落實這個保養這跟委員報告這個保養的紀錄我們都有去查了但是因為這個電梯是圓齡高架成立以後就開始使用也有十幾年了所以我們這一次4月18號以後我們就圓齡站這個電梯\n整個控制系統都要換掉因為他比較成就那這個5月6號就今天我們就來進行已經在做了那另外我們對於全公司全路的那個電梯跟電腐體我們另外會做一個檢討總檢討\n是就是就本席剛剛現在所舉的這個元林車站的例子之外還有包括田中車站的這個電扶梯也一樣在這個去年的這個過年春節這個電扶梯的故障包括我們的電梯的招標施工也一直都很不順所以我們希望就是說就這些事項我們應該盡快的把它幫他完成提升我們的服務的品質對那另外就是有關這個準點率的問題\n我們一般這個軌道運輸就是民眾認為是快速又安全的那你當這個沒有辦法準時的時候對民眾來說也是造成民怨我們印象最深的就是在2022年這個中秋節的時候這個火車大霧點這個又是發生在我的選區就是大春火車站往南就是南邊的這個中正西路的這一個平交道修了兩三天都沒有修好\n陳素月議員\n《中秋輸印》期間號誌故障有找到原因後面的改善已經都完成了所以這個區段目前是沒有這種情形\n這其實目前沒有那個情形那當然就是說我們也是要針對全台所有的耗資系統的一個不管是更新還是檢修我們應該都是要確實來落實因為你只要發生故障就是會影響到這個行車的安全跟這個準點率的一個問題那我們也看到就是說包括今年在這個宜蘭\n陳素月議員陳素月議員\n市長知道目前的旅客流失有多少嗎?報告委員這個數字我並不是很清楚\n不是很清楚因為就本席所看到的數字就是說截至去年10月我們平均的日運量是58萬人次比疫情前是少了6萬那高鐵則是20萬人次成長了2萬所以就是說我這邊本席也是建議我們在考慮就是說要調整票價的時候我們要努力去改善提升我們的服務品質把我們的旅客找回來我想這個應該是當屋至極\n跟委員報告因為其實這個我們公司也是非常重視那我們舉今年3月的這個例子今年3月我們平均每一天輸運的旅客量已經回到66.9萬的那比去年同期是成長15%點多這個我們還會繼續來努力好 謝謝好 謝謝 謝謝陳素月委員發言\n響鐘\n","vtt":"WEBVTT\n\n00:02.985 --> 00:06.991\n謝謝主席請主席邀請胡次長還有杜董事長杜董\n\n00:13.925 --> 00:35.625\n陳委員您好次長還有董事長早安今天委員會是針對我們台鐵票價調整及列車準點率改善來進行詢問就台鐵票價調整的部分本席的看法是認為我們台鐵公司好像已經改制為台鐵公司了應該先就服務品質\n\n00:38.928 --> 01:04.228\n跟運輸安全要來提升之後再來談這個票價的一個調整因為就像剛剛我們蔡奇昌副院長有提到的你企業你也要讓這個民眾可以感恩接受你現在你的服務品質跟運輸安全讓民眾都有這個不良的一個印象那你來調整這個票價我覺得民眾沒有辦法接受\n\n01:05.449 --> 01:33.967\n那我們來看最近以我的選區這個元寧火車站這個電梯這個電梯對民眾來說真的是很重要的一個設施設備可是我們看到他最近這樣兩個月就故障了好幾次在4月這個3月15的時候這個電梯故障這個旅客被困了50分鐘在4月18號就最近而已就最近又故障\n\n01:34.727 --> 01:35.227\n市長有什麼看法\n\n02:06.500 --> 02:19.570\n這部分我覺得在這種狀況下電梯設備的這種故障應該是平常保養就能夠馬上偶爾發生當然我覺得無法避免但是如果短時間之內連續的故障這是不應該的\n\n02:20.666 --> 02:46.941\n這保養很重要可是我們看到這個4月18號的這個故障是才剛保養完的隔天就故障所以我覺得這個到底有沒有落實這個保養這跟委員報告這個保養的紀錄我們都有去查了但是因為這個電梯是圓齡高架成立以後就開始使用也有十幾年了所以我們這一次4月18號以後我們就圓齡站這個電梯\n\n02:50.084 --> 03:05.884\n整個控制系統都要換掉因為他比較成就那這個5月6號就今天我們就來進行已經在做了那另外我們對於全公司全路的那個電梯跟電腐體我們另外會做一個檢討總檢討\n\n03:07.702 --> 03:34.938\n是就是就本席剛剛現在所舉的這個元林車站的例子之外還有包括田中車站的這個電扶梯也一樣在這個去年的這個過年春節這個電扶梯的故障包括我們的電梯的招標施工也一直都很不順所以我們希望就是說就這些事項我們應該盡快的把它幫他完成提升我們的服務的品質對那另外就是有關這個準點率的問題\n\n03:36.619 --> 04:05.888\n我們一般這個軌道運輸就是民眾認為是快速又安全的那你當這個沒有辦法準時的時候對民眾來說也是造成民怨我們印象最深的就是在2022年這個中秋節的時候這個火車大霧點這個又是發生在我的選區就是大春火車站往南就是南邊的這個中正西路的這一個平交道修了兩三天都沒有修好\n\n04:06.668 --> 04:06.808\n陳素月議員\n\n04:27.681 --> 04:33.464\n《中秋輸印》期間號誌故障有找到原因後面的改善已經都完成了所以這個區段目前是沒有這種情形\n\n04:57.069 --> 05:21.782\n這其實目前沒有那個情形那當然就是說我們也是要針對全台所有的耗資系統的一個不管是更新還是檢修我們應該都是要確實來落實因為你只要發生故障就是會影響到這個行車的安全跟這個準點率的一個問題那我們也看到就是說包括今年在這個宜蘭\n\n05:23.022 --> 05:23.362\n陳素月議員陳素月議員\n\n05:45.674 --> 05:47.155\n市長知道目前的旅客流失有多少嗎?報告委員這個數字我並不是很清楚\n\n06:09.417 --> 06:37.285\n不是很清楚因為就本席所看到的數字就是說截至去年10月我們平均的日運量是58萬人次比疫情前是少了6萬那高鐵則是20萬人次成長了2萬所以就是說我這邊本席也是建議我們在考慮就是說要調整票價的時候我們要努力去改善提升我們的服務品質把我們的旅客找回來我想這個應該是當屋至極\n\n06:39.465 --> 06:58.040\n跟委員報告因為其實這個我們公司也是非常重視那我們舉今年3月的這個例子今年3月我們平均每一天輸運的旅客量已經回到66.9萬的那比去年同期是成長15%點多這個我們還會繼續來努力好謝謝好謝謝謝謝陳素月委員發言\n\n","segments":[{"start":2.985,"end":6.991,"text":"謝謝主席 請主席邀請胡次長還有杜董事長杜董"},{"start":13.925,"end":35.625,"text":"陳委員您好次長還有董事長早安今天委員會是針對我們台鐵票價調整及列車準點率改善來進行詢問就台鐵票價調整的部分本席的看法是認為我們台鐵公司好像已經改制為台鐵公司了應該先就服務品質"},{"start":38.928,"end":64.228,"text":"跟運輸安全要來提升之後再來談這個票價的一個調整因為就像剛剛我們蔡奇昌副院長有提到的你企業你也要讓這個民眾可以感恩接受你現在你的服務品質跟運輸安全讓民眾都有這個不良的一個印象那你來調整這個票價我覺得民眾沒有辦法接受"},{"start":65.449,"end":93.967,"text":"那我們來看最近以我的選區這個元寧火車站這個電梯這個電梯對民眾來說真的是很重要的一個設施設備可是我們看到他最近這樣兩個月就故障了好幾次在4月這個3月15的時候這個電梯故障這個旅客被困了50分鐘在4月18號就最近而已就最近又故障"},{"start":94.727,"end":95.227,"text":"市長有什麼看法"},{"start":126.5,"end":139.57,"text":"這部分我覺得在這種狀況下電梯設備的這種故障應該是平常保養就能夠馬上偶爾發生當然我覺得無法避免但是如果短時間之內連續的故障這是不應該的"},{"start":140.666,"end":166.941,"text":"這保養很重要可是我們看到這個4月18號的這個故障是才剛保養完的隔天就故障所以我覺得這個到底有沒有落實這個保養這跟委員報告這個保養的紀錄我們都有去查了但是因為這個電梯是圓齡高架成立以後就開始使用也有十幾年了所以我們這一次4月18號以後我們就圓齡站這個電梯"},{"start":170.084,"end":185.884,"text":"整個控制系統都要換掉因為他比較成就那這個5月6號就今天我們就來進行已經在做了那另外我們對於全公司全路的那個電梯跟電腐體我們另外會做一個檢討總檢討"},{"start":187.702,"end":214.938,"text":"是就是就本席剛剛現在所舉的這個元林車站的例子之外還有包括田中車站的這個電扶梯也一樣在這個去年的這個過年春節這個電扶梯的故障包括我們的電梯的招標施工也一直都很不順所以我們希望就是說就這些事項我們應該盡快的把它幫他完成提升我們的服務的品質對那另外就是有關這個準點率的問題"},{"start":216.619,"end":245.888,"text":"我們一般這個軌道運輸就是民眾認為是快速又安全的那你當這個沒有辦法準時的時候對民眾來說也是造成民怨我們印象最深的就是在2022年這個中秋節的時候這個火車大霧點這個又是發生在我的選區就是大春火車站往南就是南邊的這個中正西路的這一個平交道修了兩三天都沒有修好"},{"start":246.668,"end":246.808,"text":"陳素月議員"},{"start":267.681,"end":273.464,"text":"《中秋輸印》期間號誌故障有找到原因後面的改善已經都完成了所以這個區段目前是沒有這種情形"},{"start":297.069,"end":321.782,"text":"這其實目前沒有那個情形那當然就是說我們也是要針對全台所有的耗資系統的一個不管是更新還是檢修我們應該都是要確實來落實因為你只要發生故障就是會影響到這個行車的安全跟這個準點率的一個問題那我們也看到就是說包括今年在這個宜蘭"},{"start":323.022,"end":323.362,"text":"陳素月議員陳素月議員"},{"start":345.674,"end":347.155,"text":"市長知道目前的旅客流失有多少嗎?報告委員這個數字我並不是很清楚"},{"start":369.417,"end":397.285,"text":"不是很清楚因為就本席所看到的數字就是說截至去年10月我們平均的日運量是58萬人次比疫情前是少了6萬那高鐵則是20萬人次成長了2萬所以就是說我這邊本席也是建議我們在考慮就是說要調整票價的時候我們要努力去改善提升我們的服務品質把我們的旅客找回來我想這個應該是當屋至極"},{"start":399.465,"end":418.04,"text":"跟委員報告因為其實這個我們公司也是非常重視那我們舉今年3月的這個例子今年3月我們平均每一天輸運的旅客量已經回到66.9萬的那比去年同期是成長15%點多這個我們還會繼續來努力好 謝謝好 謝謝 謝謝陳素月委員發言"},{"start":429.053,"end":429.445,"text":"響鐘"}]}}}}