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\"end\": 659.891, \"score\": 0.0}, {\"word\": \"的\", \"start\": 659.891, \"end\": 659.911, \"score\": 0.0}, {\"word\": \"陳\"}, {\"word\": \"素\", \"start\": 663.955, \"end\": 664.075, \"score\": 0.833}, {\"word\": \"月\", \"start\": 664.075, \"end\": 664.095, \"score\": 0.0}, {\"word\": \"議\"}, {\"word\": \"員\"}], \"language\": \"zh\"}","srt":"1\n00:00:02,117 --> 00:00:09,164\n謝謝主席,請主席邀請伍次長,還有臺鐵公司杜威董事長,還有鐵道局楊局長委員好\n\n2\n00:00:15,559 --> 00:00:42,300\n市長早安那本期在這邊先來關心一下就是我們地方的鄉親就是期待很久的這個彰化鐵路高架化的這個進度那我們知道這個彰化鐵路的高架在地方鄉親這樣因期盼之下那在2013年完成了初步的這個可行性的評估可是這樣一晃眼過了10年了現在已經這個2024年了\n\n3\n00:00:45,722 --> 00:00:45,863\n事由該務委員報告\n\n4\n00:01:01,280 --> 00:01:21,187\n我想鐵路高架過去確實它有一段時間有點因素就是基地的關係有點耽擱到原來的可行性是放在花壇但是後來中央縣政府他希望能夠放到大都但是對整個運轉是不利的所以後來再協調後來經過協調以後我們縮小花壇的一個基地的\n\n5\n00:01:25,769 --> 00:01:26,630\n明年我們希望能夠把這個案子能夠得到通過\n\n6\n00:01:52,668 --> 00:02:22,091\n是,那就是說有關這個基檢段的選址就是已經確定了嗎?對,這已經確定了所以就是說這樣子有一個明確的一個進度那對於這個軌道就是到底是三軌還是四軌這個部分呢?是不是也可以請次長說明一下?現在是這樣子,我想這個三軌四軌部分往後續再做一個更比較詳細的研修因為如果三軌道當然對用地影響比較少但是對調度還是會有一些些的影響我想我們會兩個去做一個權衡,然後取一個\n\n7\n00:02:22,551 --> 00:02:23,373\n所以到現在還沒有很確定\n\n8\n00:02:29,839 --> 00:02:52,976\n現在大概可能會用原則會比較朝向山軌比較朝向山軌來做啦所以你軌道到底是山軌還是軌道現在還沒有確定的話這兩個剛講原來就是山軌跟市軌這兩個一直大概對因為會增加這個用地的取得啦那目前大概方向性會比較朝向山軌來走我想這部分我們後續會加速來做啦\n\n9\n00:02:56,800 --> 00:03:09,656\n我們知道彰化縣、彰化市可以說是一個古城在台灣的開發歷史上其實是開發很早所以彰化火車站所在的位置事實上是在一個比較繁華的市區舊城區\n\n10\n00:03:12,680 --> 00:03:36,156\n所以整個彰化市人口密集所以它要在發展的空間事實上是有限的所以我們也是期待說在我們彰化市鐵路高架的這個工程在進行的過程當中我們可以透過這個工程的一個設計讓我們彰化市也可以趁著這次的一個工程彰化市鐵路高架能夠有所\n\n11\n00:03:36,636 --> 00:03:40,458\n臺鐵在進行許多車站的更新的時候有這個新北市板橋車站的這個四鐵共購或者是新竹大車站計畫包括嘉義的大車站計畫還有這個高雄的\n\n12\n00:03:57,766 --> 00:03:59,927\n張嬅火車站目前朝向大車站複合式功能目標\n\n13\n00:04:13,734 --> 00:04:38,584\n我想車站高架之後他原來的基地遷到花壇跟二水那一大片的土地空下來我想台鐵一定可以配合完全來配合這個彰化縣政府的他的整個車站大計畫部分去做當然他權宜必須要確保我想這個部分應該沒什麼問題我不曉得那個杜董有沒有比較好那請杜董事長補充一下\n\n14\n00:04:41,055 --> 00:05:04,067\n就是後續那個彰化這個完成高架立體化以後的後續的這個開發規劃我想臺鐵公司會充分來配合那當然我們站在公司的立場我們也希望公司能夠有最大的收益是就是杜董事長說充分配合所以主導權是在地方政府是嗎應該是共同來研議\n\n15\n00:05:08,576 --> 00:05:26,145\n共同研議那就這部分目前有跟地方政府有這樣子的一個交流嗎就是目前還沒有還沒有就是針對剛剛講的說我們完成了立體化以後我們承諾出來的我們這個空間目前是還沒有\n\n16\n00:05:26,832 --> 00:05:43,259\n是那就是說在立體化之後才來討論的話會不會就是比較晚了?不會在立體化之後再來討論應該是同時吧就是說這個階段應該就是要同時就這個功能的需求去做相關的一個規劃規劃面的話會同時進行\n\n17\n00:05:46,988 --> 00:06:13,278\n好就是我們就是希望因為在整個彰化市如果你們有去過應該知道就是說在附近事實上真的就是比較熱鬧的一個街道區所以整個彰化市要在就是有多的空間來發展真的是比較困難所以我們也是期待說這個彰化鐵路高架的時候能夠就目前的這個彰化火車站區包括就是扇形車庫還有這個\n\n18\n00:06:14,659 --> 00:06:17,041\n在地方很多鄉親有反應臺鐵的購票APP的購票很不友善因為他們自己操作APP購票的時候會要他們\n\n19\n00:06:42,021 --> 00:06:42,182\n陳素月議員\n\n20\n00:06:56,756 --> 00:07:10,592\n所以最後就是在這個購票的程序就會失敗然後就會尋求我們這個火車站的這個同仁來協助所以我覺得說針對這樣子的一個設計希望我們公司這邊要去做一個檢討\n\n21\n00:07:11,833 --> 00:07:31,123\n因為讓我們鄉親在購票上能夠比較友善之外也可以減輕我們第一線的我們台鐵同仁的一個工作負擔不然他們面對第一線鄉親的這個就是協助或者是說抱怨我想會增加他們的一些工作壓力是不是杜董事長可以\n\n22\n00:07:31,583 --> 00:07:50,080\n是跟委員報告有關於我們這個訂票我們的驗證主要是要防機器人或其他的程式攻擊那的確對於長輩來講的話他如果不太善於操作的話他就必須要去用這個語音的方式來操作\n\n23\n00:07:50,840 --> 00:08:13,971\n我們現在已經有在進行研究了我們怎麼樣在我們的網頁上訂票的網頁上能夠再優化一下這個跟委員報告我們大概完成研究規劃以後我們應該在很快我們會發包來做改善那大概在明年第二季我們應該就可以上來\n\n24\n00:08:14,602 --> 00:08:41,238\nOK好謝謝杜董事長我們今天委員會當然就是針對這個就是有關鐵道安全的一個專題報告當然我們這個硬體方面的安全很重要那個治安的安全也非常的重要那我們先就是說目前有傳出說高鐵會員的點數遭到就是被盜用這個部分也顯露出我們的這個治安防護有出現的問題這部分是不是可以請\n\n25\n00:08:41,938 --> 00:08:45,901\n我們楊局長可以講一下還是我們鄭總經理要講委員好謝謝委員關心我們這個會員的這個點數在被倒了這個問題那事實上這個問題是主要是我們公司在主動發現我們的系統上那麼的這個\n\n26\n00:09:06,935 --> 00:09:25,513\n委員的點數有被轉讓到一些人頭帳戶去兌換禮券這部分的話我們已經跟警方來告發主要是因為我們發現系統上有一種所謂的壯庫供給的部分就是說有一些旅客\n\n27\n00:09:26,494 --> 00:09:55,940\n有把他的帳號跟他的密碼那有一群人就用著在不同的系統包括高鐵公司包括PCHome那麼去找然後去尋求去找一些人頭然後來去用這個東西那這一部分的話我就覺得這一部分我們現在針對這個問題我們採取的方式就是說我們第一個我們在會跟會員主要你的這個會員資料裡面有有這個登錄那麼我們就會用主動的email來告訴你\n\n28\n00:09:56,880 --> 00:10:25,510\n然後當然你就會知道這個我是不是被盜用了那同時我們要防範的話我們還做了另外一個工作很重要就是說我們在年底前用雙重驗證除了說跟旅客確認這個是你的號碼你的帳密密碼以外我們會再用onetimepassword然後來確認這個還是你的那這樣的話我們能夠把這個會員被盜的這個部分完全解除\n\n29\n00:10:26,010 --> 00:10:31,738\n但是我要跟各位報告就是說跟委員報告就是說這在系統上並沒有外洩的這個問題好謝謝委員\n\n30\n00:10:34,710 --> 00:10:59,911\n那就是說有發生這樣子的一個會員點數被盜那當然就是有顯露出我們治安防護上還是有一些問題那我們也希望就是說高鐵公司因為我們知道這個高鐵的行車安全非常重要那目前也傳出很多國外的駭客在侵入我們政府的相關機關所以我們也希望就是說我們這個高鐵公司或者是台鐵針對這個行車安全的這個治安的防護要特別的\n\n31\n00:11:03,955 --> 00:11:04,095\n陳素月議員\n\n","tsv":"start\tend\ttext\n2117\t9164\t謝謝主席,請主席邀請伍次長,還有臺鐵公司杜威董事長,還有鐵道局楊局長委員好\n15559\t42300\t市長早安那本期在這邊先來關心一下就是我們地方的鄉親就是期待很久的這個彰化鐵路高架化的這個進度那我們知道這個彰化鐵路的高架在地方鄉親這樣因期盼之下那在2013年完成了初步的這個可行性的評估可是這樣一晃眼過了10年了現在已經這個2024年了\n45722\t45863\t事由該務委員報告\n61280\t81187\t我想鐵路高架過去確實它有一段時間有點因素就是基地的關係有點耽擱到原來的可行性是放在花壇但是後來中央縣政府他希望能夠放到大都但是對整個運轉是不利的所以後來再協調後來經過協調以後我們縮小花壇的一個基地的\n85769\t86630\t明年我們希望能夠把這個案子能夠得到通過\n112668\t142091\t是,那就是說有關這個基檢段的選址就是已經確定了嗎?對,這已經確定了所以就是說這樣子有一個明確的一個進度那對於這個軌道就是到底是三軌還是四軌這個部分呢?是不是也可以請次長說明一下?現在是這樣子,我想這個三軌四軌部分往後續再做一個更比較詳細的研修因為如果三軌道當然對用地影響比較少但是對調度還是會有一些些的影響我想我們會兩個去做一個權衡,然後取一個\n142551\t143373\t所以到現在還沒有很確定\n149839\t172976\t現在大概可能會用原則會比較朝向山軌比較朝向山軌來做啦所以你軌道到底是山軌還是軌道現在還沒有確定的話這兩個剛講原來就是山軌跟市軌這兩個一直大概對因為會增加這個用地的取得啦那目前大概方向性會比較朝向山軌來走我想這部分我們後續會加速來做啦\n176800\t189656\t我們知道彰化縣、彰化市可以說是一個古城在台灣的開發歷史上其實是開發很早所以彰化火車站所在的位置事實上是在一個比較繁華的市區舊城區\n192680\t216156\t所以整個彰化市人口密集所以它要在發展的空間事實上是有限的所以我們也是期待說在我們彰化市鐵路高架的這個工程在進行的過程當中我們可以透過這個工程的一個設計讓我們彰化市也可以趁著這次的一個工程彰化市鐵路高架能夠有所\n216636\t220458\t臺鐵在進行許多車站的更新的時候有這個新北市板橋車站的這個四鐵共購或者是新竹大車站計畫包括嘉義的大車站計畫還有這個高雄的\n237766\t239927\t張嬅火車站目前朝向大車站複合式功能目標\n253734\t278584\t我想車站高架之後他原來的基地遷到花壇跟二水那一大片的土地空下來我想台鐵一定可以配合完全來配合這個彰化縣政府的他的整個車站大計畫部分去做當然他權宜必須要確保我想這個部分應該沒什麼問題我不曉得那個杜董有沒有比較好那請杜董事長補充一下\n281055\t304067\t就是後續那個彰化這個完成高架立體化以後的後續的這個開發規劃我想臺鐵公司會充分來配合那當然我們站在公司的立場我們也希望公司能夠有最大的收益是就是杜董事長說充分配合所以主導權是在地方政府是嗎應該是共同來研議\n308576\t326145\t共同研議那就這部分目前有跟地方政府有這樣子的一個交流嗎就是目前還沒有還沒有就是針對剛剛講的說我們完成了立體化以後我們承諾出來的我們這個空間目前是還沒有\n326832\t343259\t是那就是說在立體化之後才來討論的話會不會就是比較晚了?不會在立體化之後再來討論應該是同時吧就是說這個階段應該就是要同時就這個功能的需求去做相關的一個規劃規劃面的話會同時進行\n346988\t373278\t好就是我們就是希望因為在整個彰化市如果你們有去過應該知道就是說在附近事實上真的就是比較熱鬧的一個街道區所以整個彰化市要在就是有多的空間來發展真的是比較困難所以我們也是期待說這個彰化鐵路高架的時候能夠就目前的這個彰化火車站區包括就是扇形車庫還有這個\n374659\t377041\t在地方很多鄉親有反應臺鐵的購票APP的購票很不友善因為他們自己操作APP購票的時候會要他們\n402021\t402182\t陳素月議員\n416756\t430592\t所以最後就是在這個購票的程序就會失敗然後就會尋求我們這個火車站的這個同仁來協助所以我覺得說針對這樣子的一個設計希望我們公司這邊要去做一個檢討\n431833\t451123\t因為讓我們鄉親在購票上能夠比較友善之外也可以減輕我們第一線的我們台鐵同仁的一個工作負擔不然他們面對第一線鄉親的這個就是協助或者是說抱怨我想會增加他們的一些工作壓力是不是杜董事長可以\n451583\t470080\t是跟委員報告有關於我們這個訂票我們的驗證主要是要防機器人或其他的程式攻擊那的確對於長輩來講的話他如果不太善於操作的話他就必須要去用這個語音的方式來操作\n470840\t493971\t我們現在已經有在進行研究了我們怎麼樣在我們的網頁上訂票的網頁上能夠再優化一下這個跟委員報告我們大概完成研究規劃以後我們應該在很快我們會發包來做改善那大概在明年第二季我們應該就可以上來\n494602\t521238\tOK好謝謝杜董事長我們今天委員會當然就是針對這個就是有關鐵道安全的一個專題報告當然我們這個硬體方面的安全很重要那個治安的安全也非常的重要那我們先就是說目前有傳出說高鐵會員的點數遭到就是被盜用這個部分也顯露出我們的這個治安防護有出現的問題這部分是不是可以請\n521938\t525901\t我們楊局長可以講一下還是我們鄭總經理要講委員好謝謝委員關心我們這個會員的這個點數在被倒了這個問題那事實上這個問題是主要是我們公司在主動發現我們的系統上那麼的這個\n546935\t565513\t委員的點數有被轉讓到一些人頭帳戶去兌換禮券這部分的話我們已經跟警方來告發主要是因為我們發現系統上有一種所謂的壯庫供給的部分就是說有一些旅客\n566494\t595940\t有把他的帳號跟他的密碼那有一群人就用著在不同的系統包括高鐵公司包括PC Home那麼去找然後去尋求去找一些人頭然後來去用這個東西那這一部分的話我就覺得這一部分我們現在針對這個問題我們採取的方式就是說我們第一個我們在會跟會員主要你的這個會員資料裡面有有這個登錄那麼我們就會用主動的email來告訴你\n596880\t625510\t然後當然你就會知道這個我是不是被盜用了那同時我們要防範的話我們還做了另外一個工作很重要就是說我們在年底前用雙重驗證除了說跟旅客確認這個是你的號碼你的帳密密碼以外我們會再用one time password然後來確認這個還是你的那這樣的話我們能夠把這個會員被盜的這個部分完全解除\n626010\t631738\t但是我要跟各位報告就是說跟委員報告就是說這在系統上並沒有外洩的這個問題好 謝謝委員\n634710\t659911\t那就是說有發生這樣子的一個會員點數被盜那當然就是有顯露出我們治安防護上還是有一些問題那我們也希望就是說高鐵公司因為我們知道這個高鐵的行車安全非常重要那目前也傳出很多國外的駭客在侵入我們政府的相關機關所以我們也希望就是說我們這個高鐵公司或者是台鐵針對這個行車安全的這個治安的防護要特別的\n663955\t664095\t陳素月議員\n","txt":"謝謝主席,請主席邀請伍次長,還有臺鐵公司杜威董事長,還有鐵道局楊局長委員好\n市長早安那本期在這邊先來關心一下就是我們地方的鄉親就是期待很久的這個彰化鐵路高架化的這個進度那我們知道這個彰化鐵路的高架在地方鄉親這樣因期盼之下那在2013年完成了初步的這個可行性的評估可是這樣一晃眼過了10年了現在已經這個2024年了\n事由該務委員報告\n我想鐵路高架過去確實它有一段時間有點因素就是基地的關係有點耽擱到原來的可行性是放在花壇但是後來中央縣政府他希望能夠放到大都但是對整個運轉是不利的所以後來再協調後來經過協調以後我們縮小花壇的一個基地的\n明年我們希望能夠把這個案子能夠得到通過\n是,那就是說有關這個基檢段的選址就是已經確定了嗎?對,這已經確定了所以就是說這樣子有一個明確的一個進度那對於這個軌道就是到底是三軌還是四軌這個部分呢?是不是也可以請次長說明一下?現在是這樣子,我想這個三軌四軌部分往後續再做一個更比較詳細的研修因為如果三軌道當然對用地影響比較少但是對調度還是會有一些些的影響我想我們會兩個去做一個權衡,然後取一個\n所以到現在還沒有很確定\n現在大概可能會用原則會比較朝向山軌比較朝向山軌來做啦所以你軌道到底是山軌還是軌道現在還沒有確定的話這兩個剛講原來就是山軌跟市軌這兩個一直大概對因為會增加這個用地的取得啦那目前大概方向性會比較朝向山軌來走我想這部分我們後續會加速來做啦\n我們知道彰化縣、彰化市可以說是一個古城在台灣的開發歷史上其實是開發很早所以彰化火車站所在的位置事實上是在一個比較繁華的市區舊城區\n所以整個彰化市人口密集所以它要在發展的空間事實上是有限的所以我們也是期待說在我們彰化市鐵路高架的這個工程在進行的過程當中我們可以透過這個工程的一個設計讓我們彰化市也可以趁著這次的一個工程彰化市鐵路高架能夠有所\n臺鐵在進行許多車站的更新的時候有這個新北市板橋車站的這個四鐵共購或者是新竹大車站計畫包括嘉義的大車站計畫還有這個高雄的\n張嬅火車站目前朝向大車站複合式功能目標\n我想車站高架之後他原來的基地遷到花壇跟二水那一大片的土地空下來我想台鐵一定可以配合完全來配合這個彰化縣政府的他的整個車站大計畫部分去做當然他權宜必須要確保我想這個部分應該沒什麼問題我不曉得那個杜董有沒有比較好那請杜董事長補充一下\n就是後續那個彰化這個完成高架立體化以後的後續的這個開發規劃我想臺鐵公司會充分來配合那當然我們站在公司的立場我們也希望公司能夠有最大的收益是就是杜董事長說充分配合所以主導權是在地方政府是嗎應該是共同來研議\n共同研議那就這部分目前有跟地方政府有這樣子的一個交流嗎就是目前還沒有還沒有就是針對剛剛講的說我們完成了立體化以後我們承諾出來的我們這個空間目前是還沒有\n是那就是說在立體化之後才來討論的話會不會就是比較晚了?不會在立體化之後再來討論應該是同時吧就是說這個階段應該就是要同時就這個功能的需求去做相關的一個規劃規劃面的話會同時進行\n好就是我們就是希望因為在整個彰化市如果你們有去過應該知道就是說在附近事實上真的就是比較熱鬧的一個街道區所以整個彰化市要在就是有多的空間來發展真的是比較困難所以我們也是期待說這個彰化鐵路高架的時候能夠就目前的這個彰化火車站區包括就是扇形車庫還有這個\n在地方很多鄉親有反應臺鐵的購票APP的購票很不友善因為他們自己操作APP購票的時候會要他們\n陳素月議員\n所以最後就是在這個購票的程序就會失敗然後就會尋求我們這個火車站的這個同仁來協助所以我覺得說針對這樣子的一個設計希望我們公司這邊要去做一個檢討\n因為讓我們鄉親在購票上能夠比較友善之外也可以減輕我們第一線的我們台鐵同仁的一個工作負擔不然他們面對第一線鄉親的這個就是協助或者是說抱怨我想會增加他們的一些工作壓力是不是杜董事長可以\n是跟委員報告有關於我們這個訂票我們的驗證主要是要防機器人或其他的程式攻擊那的確對於長輩來講的話他如果不太善於操作的話他就必須要去用這個語音的方式來操作\n我們現在已經有在進行研究了我們怎麼樣在我們的網頁上訂票的網頁上能夠再優化一下這個跟委員報告我們大概完成研究規劃以後我們應該在很快我們會發包來做改善那大概在明年第二季我們應該就可以上來\nOK好謝謝杜董事長我們今天委員會當然就是針對這個就是有關鐵道安全的一個專題報告當然我們這個硬體方面的安全很重要那個治安的安全也非常的重要那我們先就是說目前有傳出說高鐵會員的點數遭到就是被盜用這個部分也顯露出我們的這個治安防護有出現的問題這部分是不是可以請\n我們楊局長可以講一下還是我們鄭總經理要講委員好謝謝委員關心我們這個會員的這個點數在被倒了這個問題那事實上這個問題是主要是我們公司在主動發現我們的系統上那麼的這個\n委員的點數有被轉讓到一些人頭帳戶去兌換禮券這部分的話我們已經跟警方來告發主要是因為我們發現系統上有一種所謂的壯庫供給的部分就是說有一些旅客\n有把他的帳號跟他的密碼那有一群人就用著在不同的系統包括高鐵公司包括PC Home那麼去找然後去尋求去找一些人頭然後來去用這個東西那這一部分的話我就覺得這一部分我們現在針對這個問題我們採取的方式就是說我們第一個我們在會跟會員主要你的這個會員資料裡面有有這個登錄那麼我們就會用主動的email來告訴你\n然後當然你就會知道這個我是不是被盜用了那同時我們要防範的話我們還做了另外一個工作很重要就是說我們在年底前用雙重驗證除了說跟旅客確認這個是你的號碼你的帳密密碼以外我們會再用one time password然後來確認這個還是你的那這樣的話我們能夠把這個會員被盜的這個部分完全解除\n但是我要跟各位報告就是說跟委員報告就是說這在系統上並沒有外洩的這個問題好 謝謝委員\n那就是說有發生這樣子的一個會員點數被盜那當然就是有顯露出我們治安防護上還是有一些問題那我們也希望就是說高鐵公司因為我們知道這個高鐵的行車安全非常重要那目前也傳出很多國外的駭客在侵入我們政府的相關機關所以我們也希望就是說我們這個高鐵公司或者是台鐵針對這個行車安全的這個治安的防護要特別的\n陳素月議員\n","vtt":"WEBVTT\n\n00:02.117 --> 00:09.164\n謝謝主席,請主席邀請伍次長,還有臺鐵公司杜威董事長,還有鐵道局楊局長委員好\n\n00:15.559 --> 00:42.300\n市長早安那本期在這邊先來關心一下就是我們地方的鄉親就是期待很久的這個彰化鐵路高架化的這個進度那我們知道這個彰化鐵路的高架在地方鄉親這樣因期盼之下那在2013年完成了初步的這個可行性的評估可是這樣一晃眼過了10年了現在已經這個2024年了\n\n00:45.722 --> 00:45.863\n事由該務委員報告\n\n01:01.280 --> 01:21.187\n我想鐵路高架過去確實它有一段時間有點因素就是基地的關係有點耽擱到原來的可行性是放在花壇但是後來中央縣政府他希望能夠放到大都但是對整個運轉是不利的所以後來再協調後來經過協調以後我們縮小花壇的一個基地的\n\n01:25.769 --> 01:26.630\n明年我們希望能夠把這個案子能夠得到通過\n\n01:52.668 --> 02:22.091\n是,那就是說有關這個基檢段的選址就是已經確定了嗎?對,這已經確定了所以就是說這樣子有一個明確的一個進度那對於這個軌道就是到底是三軌還是四軌這個部分呢?是不是也可以請次長說明一下?現在是這樣子,我想這個三軌四軌部分往後續再做一個更比較詳細的研修因為如果三軌道當然對用地影響比較少但是對調度還是會有一些些的影響我想我們會兩個去做一個權衡,然後取一個\n\n02:22.551 --> 02:23.373\n所以到現在還沒有很確定\n\n02:29.839 --> 02:52.976\n現在大概可能會用原則會比較朝向山軌比較朝向山軌來做啦所以你軌道到底是山軌還是軌道現在還沒有確定的話這兩個剛講原來就是山軌跟市軌這兩個一直大概對因為會增加這個用地的取得啦那目前大概方向性會比較朝向山軌來走我想這部分我們後續會加速來做啦\n\n02:56.800 --> 03:09.656\n我們知道彰化縣、彰化市可以說是一個古城在台灣的開發歷史上其實是開發很早所以彰化火車站所在的位置事實上是在一個比較繁華的市區舊城區\n\n03:12.680 --> 03:36.156\n所以整個彰化市人口密集所以它要在發展的空間事實上是有限的所以我們也是期待說在我們彰化市鐵路高架的這個工程在進行的過程當中我們可以透過這個工程的一個設計讓我們彰化市也可以趁著這次的一個工程彰化市鐵路高架能夠有所\n\n03:36.636 --> 03:40.458\n臺鐵在進行許多車站的更新的時候有這個新北市板橋車站的這個四鐵共購或者是新竹大車站計畫包括嘉義的大車站計畫還有這個高雄的\n\n03:57.766 --> 03:59.927\n張嬅火車站目前朝向大車站複合式功能目標\n\n04:13.734 --> 04:38.584\n我想車站高架之後他原來的基地遷到花壇跟二水那一大片的土地空下來我想台鐵一定可以配合完全來配合這個彰化縣政府的他的整個車站大計畫部分去做當然他權宜必須要確保我想這個部分應該沒什麼問題我不曉得那個杜董有沒有比較好那請杜董事長補充一下\n\n04:41.055 --> 05:04.067\n就是後續那個彰化這個完成高架立體化以後的後續的這個開發規劃我想臺鐵公司會充分來配合那當然我們站在公司的立場我們也希望公司能夠有最大的收益是就是杜董事長說充分配合所以主導權是在地方政府是嗎應該是共同來研議\n\n05:08.576 --> 05:26.145\n共同研議那就這部分目前有跟地方政府有這樣子的一個交流嗎就是目前還沒有還沒有就是針對剛剛講的說我們完成了立體化以後我們承諾出來的我們這個空間目前是還沒有\n\n05:26.832 --> 05:43.259\n是那就是說在立體化之後才來討論的話會不會就是比較晚了?不會在立體化之後再來討論應該是同時吧就是說這個階段應該就是要同時就這個功能的需求去做相關的一個規劃規劃面的話會同時進行\n\n05:46.988 --> 06:13.278\n好就是我們就是希望因為在整個彰化市如果你們有去過應該知道就是說在附近事實上真的就是比較熱鬧的一個街道區所以整個彰化市要在就是有多的空間來發展真的是比較困難所以我們也是期待說這個彰化鐵路高架的時候能夠就目前的這個彰化火車站區包括就是扇形車庫還有這個\n\n06:14.659 --> 06:17.041\n在地方很多鄉親有反應臺鐵的購票APP的購票很不友善因為他們自己操作APP購票的時候會要他們\n\n06:42.021 --> 06:42.182\n陳素月議員\n\n06:56.756 --> 07:10.592\n所以最後就是在這個購票的程序就會失敗然後就會尋求我們這個火車站的這個同仁來協助所以我覺得說針對這樣子的一個設計希望我們公司這邊要去做一個檢討\n\n07:11.833 --> 07:31.123\n因為讓我們鄉親在購票上能夠比較友善之外也可以減輕我們第一線的我們台鐵同仁的一個工作負擔不然他們面對第一線鄉親的這個就是協助或者是說抱怨我想會增加他們的一些工作壓力是不是杜董事長可以\n\n07:31.583 --> 07:50.080\n是跟委員報告有關於我們這個訂票我們的驗證主要是要防機器人或其他的程式攻擊那的確對於長輩來講的話他如果不太善於操作的話他就必須要去用這個語音的方式來操作\n\n07:50.840 --> 08:13.971\n我們現在已經有在進行研究了我們怎麼樣在我們的網頁上訂票的網頁上能夠再優化一下這個跟委員報告我們大概完成研究規劃以後我們應該在很快我們會發包來做改善那大概在明年第二季我們應該就可以上來\n\n08:14.602 --> 08:41.238\nOK好謝謝杜董事長我們今天委員會當然就是針對這個就是有關鐵道安全的一個專題報告當然我們這個硬體方面的安全很重要那個治安的安全也非常的重要那我們先就是說目前有傳出說高鐵會員的點數遭到就是被盜用這個部分也顯露出我們的這個治安防護有出現的問題這部分是不是可以請\n\n08:41.938 --> 08:45.901\n我們楊局長可以講一下還是我們鄭總經理要講委員好謝謝委員關心我們這個會員的這個點數在被倒了這個問題那事實上這個問題是主要是我們公司在主動發現我們的系統上那麼的這個\n\n09:06.935 --> 09:25.513\n委員的點數有被轉讓到一些人頭帳戶去兌換禮券這部分的話我們已經跟警方來告發主要是因為我們發現系統上有一種所謂的壯庫供給的部分就是說有一些旅客\n\n09:26.494 --> 09:55.940\n有把他的帳號跟他的密碼那有一群人就用著在不同的系統包括高鐵公司包括PCHome那麼去找然後去尋求去找一些人頭然後來去用這個東西那這一部分的話我就覺得這一部分我們現在針對這個問題我們採取的方式就是說我們第一個我們在會跟會員主要你的這個會員資料裡面有有這個登錄那麼我們就會用主動的email來告訴你\n\n09:56.880 --> 10:25.510\n然後當然你就會知道這個我是不是被盜用了那同時我們要防範的話我們還做了另外一個工作很重要就是說我們在年底前用雙重驗證除了說跟旅客確認這個是你的號碼你的帳密密碼以外我們會再用onetimepassword然後來確認這個還是你的那這樣的話我們能夠把這個會員被盜的這個部分完全解除\n\n10:26.010 --> 10:31.738\n但是我要跟各位報告就是說跟委員報告就是說這在系統上並沒有外洩的這個問題好謝謝委員\n\n10:34.710 --> 10:59.911\n那就是說有發生這樣子的一個會員點數被盜那當然就是有顯露出我們治安防護上還是有一些問題那我們也希望就是說高鐵公司因為我們知道這個高鐵的行車安全非常重要那目前也傳出很多國外的駭客在侵入我們政府的相關機關所以我們也希望就是說我們這個高鐵公司或者是台鐵針對這個行車安全的這個治安的防護要特別的\n\n11:03.955 --> 11:04.095\n陳素月議員\n\n","segments":[{"start":2.117,"end":9.164,"text":"謝謝主席,請主席邀請伍次長,還有臺鐵公司杜威董事長,還有鐵道局楊局長委員好"},{"start":15.559,"end":42.3,"text":"市長早安那本期在這邊先來關心一下就是我們地方的鄉親就是期待很久的這個彰化鐵路高架化的這個進度那我們知道這個彰化鐵路的高架在地方鄉親這樣因期盼之下那在2013年完成了初步的這個可行性的評估可是這樣一晃眼過了10年了現在已經這個2024年了"},{"start":45.722,"end":45.863,"text":"事由該務委員報告"},{"start":61.28,"end":81.187,"text":"我想鐵路高架過去確實它有一段時間有點因素就是基地的關係有點耽擱到原來的可行性是放在花壇但是後來中央縣政府他希望能夠放到大都但是對整個運轉是不利的所以後來再協調後來經過協調以後我們縮小花壇的一個基地的"},{"start":85.769,"end":86.63,"text":"明年我們希望能夠把這個案子能夠得到通過"},{"start":112.668,"end":142.091,"text":"是,那就是說有關這個基檢段的選址就是已經確定了嗎?對,這已經確定了所以就是說這樣子有一個明確的一個進度那對於這個軌道就是到底是三軌還是四軌這個部分呢?是不是也可以請次長說明一下?現在是這樣子,我想這個三軌四軌部分往後續再做一個更比較詳細的研修因為如果三軌道當然對用地影響比較少但是對調度還是會有一些些的影響我想我們會兩個去做一個權衡,然後取一個"},{"start":142.551,"end":143.373,"text":"所以到現在還沒有很確定"},{"start":149.839,"end":172.976,"text":"現在大概可能會用原則會比較朝向山軌比較朝向山軌來做啦所以你軌道到底是山軌還是軌道現在還沒有確定的話這兩個剛講原來就是山軌跟市軌這兩個一直大概對因為會增加這個用地的取得啦那目前大概方向性會比較朝向山軌來走我想這部分我們後續會加速來做啦"},{"start":176.8,"end":189.656,"text":"我們知道彰化縣、彰化市可以說是一個古城在台灣的開發歷史上其實是開發很早所以彰化火車站所在的位置事實上是在一個比較繁華的市區舊城區"},{"start":192.68,"end":216.156,"text":"所以整個彰化市人口密集所以它要在發展的空間事實上是有限的所以我們也是期待說在我們彰化市鐵路高架的這個工程在進行的過程當中我們可以透過這個工程的一個設計讓我們彰化市也可以趁著這次的一個工程彰化市鐵路高架能夠有所"},{"start":216.636,"end":220.458,"text":"臺鐵在進行許多車站的更新的時候有這個新北市板橋車站的這個四鐵共購或者是新竹大車站計畫包括嘉義的大車站計畫還有這個高雄的"},{"start":237.766,"end":239.927,"text":"張嬅火車站目前朝向大車站複合式功能目標"},{"start":253.734,"end":278.584,"text":"我想車站高架之後他原來的基地遷到花壇跟二水那一大片的土地空下來我想台鐵一定可以配合完全來配合這個彰化縣政府的他的整個車站大計畫部分去做當然他權宜必須要確保我想這個部分應該沒什麼問題我不曉得那個杜董有沒有比較好那請杜董事長補充一下"},{"start":281.055,"end":304.067,"text":"就是後續那個彰化這個完成高架立體化以後的後續的這個開發規劃我想臺鐵公司會充分來配合那當然我們站在公司的立場我們也希望公司能夠有最大的收益是就是杜董事長說充分配合所以主導權是在地方政府是嗎應該是共同來研議"},{"start":308.576,"end":326.145,"text":"共同研議那就這部分目前有跟地方政府有這樣子的一個交流嗎就是目前還沒有還沒有就是針對剛剛講的說我們完成了立體化以後我們承諾出來的我們這個空間目前是還沒有"},{"start":326.832,"end":343.259,"text":"是那就是說在立體化之後才來討論的話會不會就是比較晚了?不會在立體化之後再來討論應該是同時吧就是說這個階段應該就是要同時就這個功能的需求去做相關的一個規劃規劃面的話會同時進行"},{"start":346.988,"end":373.278,"text":"好就是我們就是希望因為在整個彰化市如果你們有去過應該知道就是說在附近事實上真的就是比較熱鬧的一個街道區所以整個彰化市要在就是有多的空間來發展真的是比較困難所以我們也是期待說這個彰化鐵路高架的時候能夠就目前的這個彰化火車站區包括就是扇形車庫還有這個"},{"start":374.659,"end":377.041,"text":"在地方很多鄉親有反應臺鐵的購票APP的購票很不友善因為他們自己操作APP購票的時候會要他們"},{"start":402.021,"end":402.182,"text":"陳素月議員"},{"start":416.756,"end":430.592,"text":"所以最後就是在這個購票的程序就會失敗然後就會尋求我們這個火車站的這個同仁來協助所以我覺得說針對這樣子的一個設計希望我們公司這邊要去做一個檢討"},{"start":431.833,"end":451.123,"text":"因為讓我們鄉親在購票上能夠比較友善之外也可以減輕我們第一線的我們台鐵同仁的一個工作負擔不然他們面對第一線鄉親的這個就是協助或者是說抱怨我想會增加他們的一些工作壓力是不是杜董事長可以"},{"start":451.583,"end":470.08,"text":"是跟委員報告有關於我們這個訂票我們的驗證主要是要防機器人或其他的程式攻擊那的確對於長輩來講的話他如果不太善於操作的話他就必須要去用這個語音的方式來操作"},{"start":470.84,"end":493.971,"text":"我們現在已經有在進行研究了我們怎麼樣在我們的網頁上訂票的網頁上能夠再優化一下這個跟委員報告我們大概完成研究規劃以後我們應該在很快我們會發包來做改善那大概在明年第二季我們應該就可以上來"},{"start":494.602,"end":521.238,"text":"OK好謝謝杜董事長我們今天委員會當然就是針對這個就是有關鐵道安全的一個專題報告當然我們這個硬體方面的安全很重要那個治安的安全也非常的重要那我們先就是說目前有傳出說高鐵會員的點數遭到就是被盜用這個部分也顯露出我們的這個治安防護有出現的問題這部分是不是可以請"},{"start":521.938,"end":525.901,"text":"我們楊局長可以講一下還是我們鄭總經理要講委員好謝謝委員關心我們這個會員的這個點數在被倒了這個問題那事實上這個問題是主要是我們公司在主動發現我們的系統上那麼的這個"},{"start":546.935,"end":565.513,"text":"委員的點數有被轉讓到一些人頭帳戶去兌換禮券這部分的話我們已經跟警方來告發主要是因為我們發現系統上有一種所謂的壯庫供給的部分就是說有一些旅客"},{"start":566.494,"end":595.94,"text":"有把他的帳號跟他的密碼那有一群人就用著在不同的系統包括高鐵公司包括PC Home那麼去找然後去尋求去找一些人頭然後來去用這個東西那這一部分的話我就覺得這一部分我們現在針對這個問題我們採取的方式就是說我們第一個我們在會跟會員主要你的這個會員資料裡面有有這個登錄那麼我們就會用主動的email來告訴你"},{"start":596.88,"end":625.51,"text":"然後當然你就會知道這個我是不是被盜用了那同時我們要防範的話我們還做了另外一個工作很重要就是說我們在年底前用雙重驗證除了說跟旅客確認這個是你的號碼你的帳密密碼以外我們會再用one time password然後來確認這個還是你的那這樣的話我們能夠把這個會員被盜的這個部分完全解除"},{"start":626.01,"end":631.738,"text":"但是我要跟各位報告就是說跟委員報告就是說這在系統上並沒有外洩的這個問題好 謝謝委員"},{"start":634.71,"end":659.911,"text":"那就是說有發生這樣子的一個會員點數被盜那當然就是有顯露出我們治安防護上還是有一些問題那我們也希望就是說高鐵公司因為我們知道這個高鐵的行車安全非常重要那目前也傳出很多國外的駭客在侵入我們政府的相關機關所以我們也希望就是說我們這個高鐵公司或者是台鐵針對這個行車安全的這個治安的防護要特別的"},{"start":663.955,"end":664.095,"text":"陳素月議員"}]}}},"meet":{"sessionPeriod":2,"sessionTimes":5,"tmpMeeting":null,"committees":[23],"term":11,"id":"委員會-11-2-23-5","title":"第11屆第2會期交通委員會第5次全體委員會議","type":"委員會"},"會議時間":"2024-10-14T09:00:00+08:00","委員發言時間":"09:55:39 - 10:06:49","會議名稱":"立法院第11屆第2會期交通委員會第5次全體委員會議（事由：邀請交通部、交通部鐵道局、交通部運輸研究所、國營臺灣鐵路股份有限公司、台灣高速鐵路股份有限公司及國家運輸安全調查委員會就「臺灣鐵道安全提升計畫」進行專題報告，並備質詢。）","id":155412,"gazette":{"lineno":224,"blocks":[["陳委員素月：（9時55分）好，謝謝主席，請主席邀請伍次長。"],["主席：請次長。"],["陳委員素月：還有臺鐵公司的杜微董事長。"],["主席：杜董事長。"],["陳委員素月：還有鐵道局的楊局長。"],["主席：楊局長。"],["伍次長勝園：委員好。"],["陳委員素月：次長早安。本席在這邊先來關心一下，就是我們地方鄉親期待很久的彰化鐵路高架化的進度，我們知道彰化鐵路的高架化在地方鄉親殷殷期盼之下於2013年完成了初步的可行性評估，可是這樣一晃眼過了10年，現在已經2024年了，那這樣子一段漫長的時間讓我們鄉親覺得好像進度非常地緩慢，毫無進度啦！所以在這邊是不是先請次長說明一下目前的進度到底如何？"],["伍次長勝園：是，我跟委員報告，我想鐵路高架化過去確實有一段時間因為基地的關係而有一點耽擱到，原來的可行性是放在花壇，後來彰化縣政府希望能夠放到大肚，但是這對整個運轉是不利的，所以後來在經過協調以後我們縮小花壇基地的面積，然後增加二水基地，以這兩個來取代原來花壇的功能，目前大家已經得到共識了。我們現在正在啟動環境影響評估的作業，我想後續已經開始往下走了，目前大家都已經有共識，我們希望這個案子在明年能夠通過。"],["陳委員素月：是，那就是有關機檢段的選址已經確定了嘛！"],["伍次長勝園：對，這已經確定了。"],["陳委員素月：所以就是有一個明確的進度。"],["伍次長勝園：是。"],["陳委員素月：那對於這個軌道到底是三軌還是四軌這個部分是不是也可以請次長說明一下？"],["伍次長勝園：現在是這樣子，我想對這個三軌、四軌的部分我們後續再做一個更比較詳細的研析，因為如果三軌的話，當然對用地的影響比較少，但是對調度還是會有一些些的影響，我想我們會就這兩個去做一個權衡，然後取一個比較可行的方案來做。"],["陳委員素月：所以到現在還沒有很確定？這樣子的話進度還是會延誤。"],["伍次長勝園：現在大概可能原則上會比較朝向三軌來做，我們希望是……"],["陳委員素月：軌道到底是三軌還是四軌，如果到現在還沒有確定的話，我們覺得進度還是……"],["伍次長勝園：不是，就像剛剛講的，原來就是三軌跟四軌這兩個，大家也一直對……因為會增加用地的取得，那目前大概方向上會比較朝向三軌來走，我想這個部分我們後續會加速來做。"],["陳委員素月：是，那我們知道彰化市可以說是一個古城，就是在臺灣的開發歷史上其實是很早開發，所以彰化火車站所在的位置事實上是在一個比較繁華的市區，也就是舊城區，整個彰化市的人口密集，所以它要再發展的空間事實上是有限的，我們也是期待在彰化市鐵路高架化的這個工程進行的過程當中，可以透過工程的設計，讓我們彰化市趁著這次鐵路高架化工程能夠有所蛻變，有一個新的風貌。我在這邊先請教一下，就是我們看到臺鐵在進行許多車站的更新時，包括新北市板橋車站的四鐵共構、新竹大車站計畫、嘉義的大車站計畫還有高雄的鳳城車站這個複合式的建築體，請教一下，我們彰化火車站目前有沒有要朝向大車站具複合式功能這樣的一個目標？"],["伍次長勝園：我想車站在高架化之後，它原來的基地遷到花壇跟二水，會有一大片的土地空下來，我想臺鐵一定可以完全來配合彰化縣政府的整個大車站計畫去做，當然它的權益必須要確保，我想這個部分應該沒什麼問題，我不曉得杜董有沒有要做比較詳細的說明。"],["陳委員素月：好，請杜董事長補充一下。"],["杜董事長微：在彰化完成高架立體化以後的後續開發規劃，我想臺鐵公司會充分來配合，當然我們站在公司的立場，我們也希望公司能夠有最大的收益。"],["陳委員素月：是，杜董事長說會充分配合，所以主導權是在地方政府嗎？"],["杜董事長微：應該是共同來研議。"],["陳委員素月：是共同研議，就這個部分目前有跟地方政府進行這樣的交流嗎？"],["杜董事長微：目前還沒有，就是像我剛剛講的，在我們完成了立體化以後，關於我們騰挪出來的空間目前是還沒有。"],["陳委員素月：是，如果在立體化之後才來討論的話，會不會就是比較晚了？"],["杜董事長微：不會在立體化之後再來討論。"],["陳委員素月：是，應該是同時吧！就是在這個階段應該要同時就功能的需求去做相關的規劃跟討論。"],["杜董事長微：是，就規劃面會同時進行。"],["陳委員素月：好，如果你們有去過彰化市，應該知道在附近事實上就是比較熱鬧的街道區，所以整個彰化市要再有多的空間來發展，真的是比較困難，所以我們也是期待在彰化鐵路高架化的時候，能夠就目前的彰化火車站區，包括扇形車庫還有舊的宿舍區，還有結合我們的商業區等等，做一個妥善的規劃，然後能夠成為我們彰化一個新的市區。好，再來我想請教一下，在地方有很多鄉親反映臺鐵購票的app很不友善，因為在他們自己操作app購票的時候，會要求他們持續地接著操作下一個程序，可是很多的長輩不會操作，然後有錄音檔要求他們要輸入相關的英文字碼，結果他們也聽不懂英文，所以最後這個購票的程序就會失敗，就必須尋求火車站同仁的協助，所以針對這樣子的設計我希望公司這邊要去做一個檢討，除了讓我們鄉親在購票上能夠比較友善之外，也可以減輕臺鐵第一線同仁的工作負擔，不然他們在第一線要面對鄉親尋求協助或者是抱怨，我想會讓他們多一些工作壓力，杜董事長是不是可以……"],["杜董事長微：是，跟委員報告，有關於訂票，我們的驗證主要是要防機器人或其他的程式攻擊，的確對於長輩來講，他如果不太善於操作，他就必須要去用語音的方式來操作，那我們現在已經有在進行研究，看怎麼樣讓我們訂票的網頁能夠再優化一下，跟委員報告，我們在完成研究規劃以後，應該很快就會發包來做改善，大概在明年第二季就可以上了。"],["陳委員素月：好，謝謝杜董事長。我們今天委員會就是針對鐵道安全的專題報告，當然我們硬體方面的安全很重要，還有資安方面也非常地重要，目前有傳出高鐵會員的點數遭盜用，這個部分也顯露出我們的資安防護有問題，這部分是不是可以請楊局長說明一下？還是鄭總經理要說明？"],["鄭總經理光遠：委員好，謝謝委員關心我們會員的點數被盜的問題，事實上，這個問題主要是我們公司主動發現我們的系統上有會員的點數被轉讓到一些人頭帳戶，然後去兌換禮券，這個部分我們已經跟警方告發。主要是因為我們發現系統上有一種所謂的撞庫攻擊，就是說有一些旅客有把他的帳號跟他的密碼……有一群人就去用在不同的系統，包括高鐵公司、包括PChome，就是去查，然後去尋求、去找一些人頭，然後去用這個東西。關於這一部分，現在針對這個問題，我們採取的方式就是，第一個，我們跟會員……只要你的會員資料裡面有登錄，那我們就會主動用email來告知你，當然你就會知道你的資料是不是被盜用了，同時我們為了防範還做了另外一個工作，很重要就是說，我們在年底前用雙重驗證的方式，除了跟旅客確認這個是你的號碼、你的帳號、你的密碼以外，我們會再用one-time password來確認這個資料還是你的，這樣我們能夠把會員被盜的這個部分完全解決，但是我要跟各位報告、跟委員報告，就是這在系統上並沒有外洩的問題，謝謝委員。"],["陳委員素月：就是說有發生會員點數被盜一事，當然就是有顯露出我們資安防護上還是有一些問題，我們也希望高鐵公司……因為我們知道高鐵的行車安全非常重要，目前也傳出很多國外的駭客在侵入我們政府的相關機關，所以我們也希望我們高鐵公司或者是臺鐵，針對行車安全的資安防護要特別地重視以及加以防範，謝謝。"],["伍次長勝園：好，謝謝召委。"],["主席（陳委員素月）：接下來邀請林俊憲委員質詢。"]],"agenda":{"page_end":98,"meet_id":"委員會-11-2-23-5","speakers":["陳素月","李昆澤","許智傑","林國成","林俊憲","魯明哲","黃健豪","廖偉翔","徐富癸","何欣純","蔡其昌","廖先翔","黃建賓","鄭天財Sra Kacaw","羅智強","陳冠廷","翁曉玲","黃國昌","洪孟楷","楊瓊瓔","游顥","邱若華","劉建國","林沛祥","葉元之"],"page_start":31,"meetingDate":["2024-10-14"],"gazette_id":"1138201","agenda_lcidc_ids":["1138201_00003"],"meet_name":"立法院第11屆第2會期交通委員會第5次全體委員會議紀錄","content":"邀請交通部、交通部鐵道局、交通部運輸研究所、國營臺灣鐵路股份有限公司、台灣高速鐵路股\n份有限公司及國家運輸安全調查委員會就「臺灣鐵道安全提升計畫」進行專題報告，並備質詢","agenda_id":"1138201_00002"}}}