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00:00:10,324\n老師主席好,然後這裡有請次長還有鐵道局的楊局長以及台鐵的董事長\n\n2\n00:00:21,604 --> 00:00:42,817\n委員好市長好還有董事長、局長好我想這次這個交通委員會來召開臺灣鐵道安全提升計畫專題報告我覺得非常有意義本席非常重視就是鐵路安全的問題不管是高鐵還是台鐵都是如此那我們看一下那當然就是在\n\n3\n00:00:44,358 --> 00:00:54,596\n我們在探討就是安全的同時其實本身也很在乎在安全的基礎上我們應該要能夠做到就是鐵路的準時不誤點\n\n4\n00:00:57,332 --> 00:00:58,594\n在審計部的總決算報告當中有提出2023年的臺鐵的霧點次數超過143萬次發生率高達20%\n\n5\n00:01:14,930 --> 00:01:41,406\n那麼尤其在臺北、南港、板橋、沙崙等這些車站發生的霧點率更高那麼這個我們新引進的這個EMU的3000型自強號也是經常發生霧點那霧點率更是高達50%那麼如果說我們來看看我們所要效法的這個日本這個國家那麼他們日本的火車平均霧點時間是小於一分鐘的\n\n6\n00:01:42,386 --> 00:01:43,347\n請問就是你們有沒有什麼一個解決的方案對於霧點\n\n7\n00:02:11,862 --> 00:02:33,987\n我會改善誤點的情況誤點我想大概主要是第一個就是我們設備的妥善率剛剛提到我們過去有發現大概車輛比較老舊所以我們那時候老舊比較多大概就是舊的直強號還有局官號的部分那現在我們引進了E500的部分這個汽車頭以後我相信這個誤點還是很多\n\n8\n00:02:35,167 --> 00:02:50,053\n機器老、設備老就有關嗎?其中一個部分而已我想其實這個應該不見得是跟火車設備老就有關這就是整個人員的管理然後車子安排等等這些都是息息相關的本身希望說能夠正視這個問題否則的話我們其實很難跟其他的國家觀光客說我們的鐵路是準時的\n\n9\n00:02:59,076 --> 00:03:00,577\n接下來我們要講的就是說是因為我們的火車霧點情況很嚴重可是對於霧點的補償和賠償的部分本席認為其實交通部應該還有鐵路局應該要來\n\n10\n00:03:14,206 --> 00:03:15,326\n所以本席是認為說其實剛剛我們看到的那個強化\n\n11\n00:03:42,478 --> 00:03:46,881\n有關於賠償的這個措施其實蠻老舊的105年當時訂的其實是不是應該檢討一下未來呢應該要再縮短那個誤點的時間比如說超過25分鐘、30分鐘就應該要賠償了啦不可以說是這個延長這麼長的時間我覺得這是不合理的所以如果從強化乘客的權利保障來講的話那本席建議說你們可以去研議是不是除了退費和\n\n12\n00:04:09,696 --> 00:04:20,144\n免費搭乘之外對於車次誤點的賠償和補償或許我們可以採取一個定額的賠償的方式而這可以更有效的去強化乘客的權利\n\n13\n00:04:21,758 --> 00:04:45,276\n所以我想第一點我先做個說明第一個大概誤點的部分我想我們剛剛提到99%99%這是我們台鐵目前他努力的目標會足以達成那至於這個賠償的部分是不是好那沒關係那我想因為時間的關係我還有下一個議題就是說是麻煩就是說另外還有一個問題就是對於開放站票其實運安會他們在兩年前當時針對太魯閣事故的調查發現\n\n14\n00:04:50,040 --> 00:05:07,493\n有發現就是站票的罹難的乘客的死亡率是高於坐票的死亡率的差不多有7倍之高那麼所以呢我這裡也希望就是臺鐵還有鐵路局這邊交通部是不是也可以去研議有關於站票的這個\n\n15\n00:05:09,854 --> 00:05:26,702\n這個措施我們如果說同意可以開放站票那麼對於站票乘客的生命安全我們也是要顧到有沒有可能就是去規劃一個適當的站票的站立區或者是說也可以設置一些安全的保護措施\n\n16\n00:05:27,342 --> 00:05:43,761\n那麼本席認為說這個是有必要的畢竟就是大家就是要考慮到運輸的便利性跟安全性要同時兼顧不能夠偏廢如果說只考慮到乘客的運輸的便利性可是卻忽略了安全性這是非常\n\n17\n00:05:44,622 --> 00:05:45,523\n這是不是可以請你們可以在這個兩個月內給本席一個你們的研議報告\n\n18\n00:06:00,720 --> 00:06:17,098\n這可以不過要跟委員報告一下就是有關於站票的限制除了除了這個運人以外他也是關於我們車上坐在位子上旅客的食物的感受度\n\n19\n00:06:17,638 --> 00:06:17,778\n好,謝謝委員\n\n","tsv":"start\tend\ttext\n3737\t10324\t老師主席好,然後這裡有請次長還有鐵道局的楊局長以及台鐵的董事長\n21604\t42817\t委員好市長好還有董事長、局長好我想這次這個交通委員會來召開臺灣鐵道安全提升計畫專題報告我覺得非常有意義本席非常重視就是鐵路安全的問題不管是高鐵還是台鐵都是如此那我們看一下那當然就是在\n44358\t54596\t我們在探討就是安全的同時其實本身也很在乎在安全的基礎上我們應該要能夠做到就是鐵路的準時不誤點\n57332\t58594\t在審計部的總決算報告當中有提出2023年的臺鐵的霧點次數超過143萬次發生率高達20%\n74930\t101406\t那麼尤其在臺北、南港、板橋、沙崙等這些車站發生的霧點率更高那麼這個我們新引進的這個EMU的3000型自強號也是經常發生霧點那霧點率更是高達50%那麼如果說我們來看看我們所要效法的這個日本這個國家那麼他們日本的火車平均霧點時間是小於一分鐘的\n102386\t103347\t請問就是你們有沒有什麼一個解決的方案對於霧點\n131862\t153987\t我會改善誤點的情況誤點我想大概主要是第一個就是我們設備的妥善率剛剛提到我們過去有發現大概車輛比較老舊所以我們那時候老舊比較多大概就是舊的直強號還有局官號的部分那現在我們引進了E500的部分這個汽車頭以後我相信這個誤點還是很多\n155167\t170053\t機器老、設備老就有關嗎?其中一個部分而已我想其實這個應該不見得是跟火車設備老就有關這就是整個人員的管理然後車子安排等等這些都是息息相關的本身希望說能夠正視這個問題否則的話我們其實很難跟其他的國家觀光客說我們的鐵路是準時的\n179076\t180577\t接下來我們要講的就是說是因為我們的火車霧點情況很嚴重可是對於霧點的補償和賠償的部分本席認為其實交通部應該還有鐵路局應該要來\n194206\t195326\t所以本席是認為說其實剛剛我們看到的那個強化\n222478\t226881\t有關於賠償的這個措施其實蠻老舊的105年當時訂的其實是不是應該檢討一下未來呢應該要再縮短那個誤點的時間比如說超過25分鐘、30分鐘就應該要賠償了啦不可以說是這個延長這麼長的時間我覺得這是不合理的所以如果從強化乘客的權利保障來講的話那本席建議說你們可以去研議是不是除了退費和\n249696\t260144\t免費搭乘之外對於車次誤點的賠償和補償或許我們可以採取一個定額的賠償的方式而這可以更有效的去強化乘客的權利\n261758\t285276\t所以我想第一點我先做個說明第一個大概誤點的部分我想我們剛剛提到99%99%這是我們台鐵目前他努力的目標會足以達成那至於這個賠償的部分是不是好那沒關係那我想因為時間的關係我還有下一個議題就是說是麻煩就是說另外還有一個問題就是對於開放站票其實運安會他們在兩年前當時針對太魯閣事故的調查發現\n290040\t307493\t有發現就是站票的罹難的乘客的死亡率是高於坐票的死亡率的差不多有7倍之高那麼所以呢我這裡也希望就是臺鐵還有鐵路局這邊交通部是不是也可以去研議有關於站票的這個\n309854\t326702\t這個措施我們如果說同意可以開放站票那麼對於站票乘客的生命安全我們也是要顧到有沒有可能就是去規劃一個適當的站票的站立區或者是說也可以設置一些安全的保護措施\n327342\t343761\t那麼本席認為說這個是有必要的畢竟就是大家就是要考慮到運輸的便利性跟安全性要同時兼顧不能夠偏廢如果說只考慮到乘客的運輸的便利性可是卻忽略了安全性這是非常\n344622\t345523\t這是不是可以請你們可以在這個兩個月內給本席一個你們的研議報告\n360720\t377098\t這可以 不過要跟委員報告一下就是有關於站票的限制除了除了這個運人以外他也是關於我們車上坐在位子上旅客的食物的感受度\n377638\t377778\t好,謝謝委員\n","txt":"老師主席好,然後這裡有請次長還有鐵道局的楊局長以及台鐵的董事長\n委員好市長好還有董事長、局長好我想這次這個交通委員會來召開臺灣鐵道安全提升計畫專題報告我覺得非常有意義本席非常重視就是鐵路安全的問題不管是高鐵還是台鐵都是如此那我們看一下那當然就是在\n我們在探討就是安全的同時其實本身也很在乎在安全的基礎上我們應該要能夠做到就是鐵路的準時不誤點\n在審計部的總決算報告當中有提出2023年的臺鐵的霧點次數超過143萬次發生率高達20%\n那麼尤其在臺北、南港、板橋、沙崙等這些車站發生的霧點率更高那麼這個我們新引進的這個EMU的3000型自強號也是經常發生霧點那霧點率更是高達50%那麼如果說我們來看看我們所要效法的這個日本這個國家那麼他們日本的火車平均霧點時間是小於一分鐘的\n請問就是你們有沒有什麼一個解決的方案對於霧點\n我會改善誤點的情況誤點我想大概主要是第一個就是我們設備的妥善率剛剛提到我們過去有發現大概車輛比較老舊所以我們那時候老舊比較多大概就是舊的直強號還有局官號的部分那現在我們引進了E500的部分這個汽車頭以後我相信這個誤點還是很多\n機器老、設備老就有關嗎?其中一個部分而已我想其實這個應該不見得是跟火車設備老就有關這就是整個人員的管理然後車子安排等等這些都是息息相關的本身希望說能夠正視這個問題否則的話我們其實很難跟其他的國家觀光客說我們的鐵路是準時的\n接下來我們要講的就是說是因為我們的火車霧點情況很嚴重可是對於霧點的補償和賠償的部分本席認為其實交通部應該還有鐵路局應該要來\n所以本席是認為說其實剛剛我們看到的那個強化\n有關於賠償的這個措施其實蠻老舊的105年當時訂的其實是不是應該檢討一下未來呢應該要再縮短那個誤點的時間比如說超過25分鐘、30分鐘就應該要賠償了啦不可以說是這個延長這麼長的時間我覺得這是不合理的所以如果從強化乘客的權利保障來講的話那本席建議說你們可以去研議是不是除了退費和\n免費搭乘之外對於車次誤點的賠償和補償或許我們可以採取一個定額的賠償的方式而這可以更有效的去強化乘客的權利\n所以我想第一點我先做個說明第一個大概誤點的部分我想我們剛剛提到99%99%這是我們台鐵目前他努力的目標會足以達成那至於這個賠償的部分是不是好那沒關係那我想因為時間的關係我還有下一個議題就是說是麻煩就是說另外還有一個問題就是對於開放站票其實運安會他們在兩年前當時針對太魯閣事故的調查發現\n有發現就是站票的罹難的乘客的死亡率是高於坐票的死亡率的差不多有7倍之高那麼所以呢我這裡也希望就是臺鐵還有鐵路局這邊交通部是不是也可以去研議有關於站票的這個\n這個措施我們如果說同意可以開放站票那麼對於站票乘客的生命安全我們也是要顧到有沒有可能就是去規劃一個適當的站票的站立區或者是說也可以設置一些安全的保護措施\n那麼本席認為說這個是有必要的畢竟就是大家就是要考慮到運輸的便利性跟安全性要同時兼顧不能夠偏廢如果說只考慮到乘客的運輸的便利性可是卻忽略了安全性這是非常\n這是不是可以請你們可以在這個兩個月內給本席一個你們的研議報告\n這可以 不過要跟委員報告一下就是有關於站票的限制除了除了這個運人以外他也是關於我們車上坐在位子上旅客的食物的感受度\n好,謝謝委員\n","vtt":"WEBVTT\n\n00:03.737 --> 00:10.324\n老師主席好,然後這裡有請次長還有鐵道局的楊局長以及台鐵的董事長\n\n00:21.604 --> 00:42.817\n委員好市長好還有董事長、局長好我想這次這個交通委員會來召開臺灣鐵道安全提升計畫專題報告我覺得非常有意義本席非常重視就是鐵路安全的問題不管是高鐵還是台鐵都是如此那我們看一下那當然就是在\n\n00:44.358 --> 00:54.596\n我們在探討就是安全的同時其實本身也很在乎在安全的基礎上我們應該要能夠做到就是鐵路的準時不誤點\n\n00:57.332 --> 00:58.594\n在審計部的總決算報告當中有提出2023年的臺鐵的霧點次數超過143萬次發生率高達20%\n\n01:14.930 --> 01:41.406\n那麼尤其在臺北、南港、板橋、沙崙等這些車站發生的霧點率更高那麼這個我們新引進的這個EMU的3000型自強號也是經常發生霧點那霧點率更是高達50%那麼如果說我們來看看我們所要效法的這個日本這個國家那麼他們日本的火車平均霧點時間是小於一分鐘的\n\n01:42.386 --> 01:43.347\n請問就是你們有沒有什麼一個解決的方案對於霧點\n\n02:11.862 --> 02:33.987\n我會改善誤點的情況誤點我想大概主要是第一個就是我們設備的妥善率剛剛提到我們過去有發現大概車輛比較老舊所以我們那時候老舊比較多大概就是舊的直強號還有局官號的部分那現在我們引進了E500的部分這個汽車頭以後我相信這個誤點還是很多\n\n02:35.167 --> 02:50.053\n機器老、設備老就有關嗎?其中一個部分而已我想其實這個應該不見得是跟火車設備老就有關這就是整個人員的管理然後車子安排等等這些都是息息相關的本身希望說能夠正視這個問題否則的話我們其實很難跟其他的國家觀光客說我們的鐵路是準時的\n\n02:59.076 --> 03:00.577\n接下來我們要講的就是說是因為我們的火車霧點情況很嚴重可是對於霧點的補償和賠償的部分本席認為其實交通部應該還有鐵路局應該要來\n\n03:14.206 --> 03:15.326\n所以本席是認為說其實剛剛我們看到的那個強化\n\n03:42.478 --> 03:46.881\n有關於賠償的這個措施其實蠻老舊的105年當時訂的其實是不是應該檢討一下未來呢應該要再縮短那個誤點的時間比如說超過25分鐘、30分鐘就應該要賠償了啦不可以說是這個延長這麼長的時間我覺得這是不合理的所以如果從強化乘客的權利保障來講的話那本席建議說你們可以去研議是不是除了退費和\n\n04:09.696 --> 04:20.144\n免費搭乘之外對於車次誤點的賠償和補償或許我們可以採取一個定額的賠償的方式而這可以更有效的去強化乘客的權利\n\n04:21.758 --> 04:45.276\n所以我想第一點我先做個說明第一個大概誤點的部分我想我們剛剛提到99%99%這是我們台鐵目前他努力的目標會足以達成那至於這個賠償的部分是不是好那沒關係那我想因為時間的關係我還有下一個議題就是說是麻煩就是說另外還有一個問題就是對於開放站票其實運安會他們在兩年前當時針對太魯閣事故的調查發現\n\n04:50.040 --> 05:07.493\n有發現就是站票的罹難的乘客的死亡率是高於坐票的死亡率的差不多有7倍之高那麼所以呢我這裡也希望就是臺鐵還有鐵路局這邊交通部是不是也可以去研議有關於站票的這個\n\n05:09.854 --> 05:26.702\n這個措施我們如果說同意可以開放站票那麼對於站票乘客的生命安全我們也是要顧到有沒有可能就是去規劃一個適當的站票的站立區或者是說也可以設置一些安全的保護措施\n\n05:27.342 --> 05:43.761\n那麼本席認為說這個是有必要的畢竟就是大家就是要考慮到運輸的便利性跟安全性要同時兼顧不能夠偏廢如果說只考慮到乘客的運輸的便利性可是卻忽略了安全性這是非常\n\n05:44.622 --> 05:45.523\n這是不是可以請你們可以在這個兩個月內給本席一個你們的研議報告\n\n06:00.720 --> 06:17.098\n這可以不過要跟委員報告一下就是有關於站票的限制除了除了這個運人以外他也是關於我們車上坐在位子上旅客的食物的感受度\n\n06:17.638 --> 06:17.778\n好,謝謝委員\n\n","segments":[{"start":3.737,"end":10.324,"text":"老師主席好,然後這裡有請次長還有鐵道局的楊局長以及台鐵的董事長"},{"start":21.604,"end":42.817,"text":"委員好市長好還有董事長、局長好我想這次這個交通委員會來召開臺灣鐵道安全提升計畫專題報告我覺得非常有意義本席非常重視就是鐵路安全的問題不管是高鐵還是台鐵都是如此那我們看一下那當然就是在"},{"start":44.358,"end":54.596,"text":"我們在探討就是安全的同時其實本身也很在乎在安全的基礎上我們應該要能夠做到就是鐵路的準時不誤點"},{"start":57.332,"end":58.594,"text":"在審計部的總決算報告當中有提出2023年的臺鐵的霧點次數超過143萬次發生率高達20%"},{"start":74.93,"end":101.406,"text":"那麼尤其在臺北、南港、板橋、沙崙等這些車站發生的霧點率更高那麼這個我們新引進的這個EMU的3000型自強號也是經常發生霧點那霧點率更是高達50%那麼如果說我們來看看我們所要效法的這個日本這個國家那麼他們日本的火車平均霧點時間是小於一分鐘的"},{"start":102.386,"end":103.347,"text":"請問就是你們有沒有什麼一個解決的方案對於霧點"},{"start":131.862,"end":153.987,"text":"我會改善誤點的情況誤點我想大概主要是第一個就是我們設備的妥善率剛剛提到我們過去有發現大概車輛比較老舊所以我們那時候老舊比較多大概就是舊的直強號還有局官號的部分那現在我們引進了E500的部分這個汽車頭以後我相信這個誤點還是很多"},{"start":155.167,"end":170.053,"text":"機器老、設備老就有關嗎?其中一個部分而已我想其實這個應該不見得是跟火車設備老就有關這就是整個人員的管理然後車子安排等等這些都是息息相關的本身希望說能夠正視這個問題否則的話我們其實很難跟其他的國家觀光客說我們的鐵路是準時的"},{"start":179.076,"end":180.577,"text":"接下來我們要講的就是說是因為我們的火車霧點情況很嚴重可是對於霧點的補償和賠償的部分本席認為其實交通部應該還有鐵路局應該要來"},{"start":194.206,"end":195.326,"text":"所以本席是認為說其實剛剛我們看到的那個強化"},{"start":222.478,"end":226.881,"text":"有關於賠償的這個措施其實蠻老舊的105年當時訂的其實是不是應該檢討一下未來呢應該要再縮短那個誤點的時間比如說超過25分鐘、30分鐘就應該要賠償了啦不可以說是這個延長這麼長的時間我覺得這是不合理的所以如果從強化乘客的權利保障來講的話那本席建議說你們可以去研議是不是除了退費和"},{"start":249.696,"end":260.144,"text":"免費搭乘之外對於車次誤點的賠償和補償或許我們可以採取一個定額的賠償的方式而這可以更有效的去強化乘客的權利"},{"start":261.758,"end":285.276,"text":"所以我想第一點我先做個說明第一個大概誤點的部分我想我們剛剛提到99%99%這是我們台鐵目前他努力的目標會足以達成那至於這個賠償的部分是不是好那沒關係那我想因為時間的關係我還有下一個議題就是說是麻煩就是說另外還有一個問題就是對於開放站票其實運安會他們在兩年前當時針對太魯閣事故的調查發現"},{"start":290.04,"end":307.493,"text":"有發現就是站票的罹難的乘客的死亡率是高於坐票的死亡率的差不多有7倍之高那麼所以呢我這裡也希望就是臺鐵還有鐵路局這邊交通部是不是也可以去研議有關於站票的這個"},{"start":309.854,"end":326.702,"text":"這個措施我們如果說同意可以開放站票那麼對於站票乘客的生命安全我們也是要顧到有沒有可能就是去規劃一個適當的站票的站立區或者是說也可以設置一些安全的保護措施"},{"start":327.342,"end":343.761,"text":"那麼本席認為說這個是有必要的畢竟就是大家就是要考慮到運輸的便利性跟安全性要同時兼顧不能夠偏廢如果說只考慮到乘客的運輸的便利性可是卻忽略了安全性這是非常"},{"start":344.622,"end":345.523,"text":"這是不是可以請你們可以在這個兩個月內給本席一個你們的研議報告"},{"start":360.72,"end":377.098,"text":"這可以 不過要跟委員報告一下就是有關於站票的限制除了除了這個運人以外他也是關於我們車上坐在位子上旅客的食物的感受度"},{"start":377.638,"end":377.778,"text":"好,謝謝委員"}]}}},"meet":{"sessionPeriod":2,"sessionTimes":5,"tmpMeeting":null,"committees":[23],"term":11,"id":"委員會-11-2-23-5","title":"第11屆第2會期交通委員會第5次全體委員會議","type":"委員會"},"會議時間":"2024-10-14T09:00:00+08:00","委員發言時間":"12:28:25 - 12:35:03","會議名稱":"立法院第11屆第2會期交通委員會第5次全體委員會議（事由：邀請交通部、交通部鐵道局、交通部運輸研究所、國營臺灣鐵路股份有限公司、台灣高速鐵路股份有限公司及國家運輸安全調查委員會就「臺灣鐵道安全提升計畫」進行專題報告，並備質詢。）","id":155451,"gazette":{"lineno":842,"blocks":[["翁委員曉玲：（12時28分）主席好，有請次長、鐵道局楊局長、臺鐵的董事長。"],["主席：請次長、楊局長，還有杜董事長。"],["伍次長勝園：委員好。"],["翁委員曉玲：次長好，還有董事長、局長好。這次交通委員會召開臺灣鐵道安全提升計畫專題報告我覺得非常有意義，本席非常重視鐵路安全的問題，不管是高鐵還是臺鐵都是如此。我們在探討安全的同時，本席也很在乎，在安全的基礎上我們應該要能夠做到鐵路的準時、不誤點，就不誤點的這個部分本席想要談一下，在審計部的總決算報告當中有提出，2023年臺鐵的誤點次數超過了143萬次，發生率高達20%，尤其在臺北、南港、板橋、沙崙等車站，發生誤點率更高；我們新引進的EMU3000型自強號也是經常發生誤點，誤點率更是高達50%。我們來看看我們所要效法的日本這個國家，日本火車平均的誤點時間是小於1分鐘的，如果就新幹線來講，大家去日本玩，大概都有坐新幹線，新幹線平均誤點時間是不到20秒，所以相對起來，我們臺灣的火車，尤其臺鐵的誤點的情況非常嚴重。本席有很多的朋友、學生常常把搭火車當成交通工具的，就是常常會抱怨有關於誤點的問題，請問對於誤點你們有沒有什麼解決的方案？如何改善誤點的情況？"],["伍次長勝園：針對誤點，我想主要第一個就是我們設備的妥善率，剛剛提到我們過去有發現大概是車輛比較老舊，那時候老舊比較多的大概就是舊的自強號以及莒光號，現在我們引進了E500的汽車頭以後，我相信這個問題會改善很多。"],["翁委員曉玲：所以誤點是跟設備老舊有關嗎？"],["伍次長勝園：其中一個部分而已。"],["翁委員曉玲：我想這個應該不見得是跟火車設備老舊有關，這跟整個的人員管理、車子安排等等都是息息相關的，本席希望你們能夠正視這個問題，否則的話，我們其實很難跟其他國家的觀光客說我們的鐵路是準時的。"],["伍次長勝園：是。"],["翁委員曉玲：接下來我們要講的是因為我們的火車誤點情況很嚴重，對於誤點的補償和賠償的部分，本席認為交通部和鐵路局應該要檢討相關補償措施是不是要再改進。依照你們的晚點賠償規約，如果是可歸責於臺鐵事故的話，達45分鐘以上才可以申請全額退費或者是免費搭乘；如果是不可歸責的話，則是要2個小時以上。剛剛我們所看到的有關於賠償的措施，其實蠻老舊的，是在105年訂的，是不是應該要檢討一下？未來應該要再縮短誤點的時間，譬如超過25分鐘、30分鐘就應該要賠償了，不可以延長這麼長的時間，我覺得這是不合理的。如果從強化乘客的權利保障來講的話，本席建議你們可以去研議，是不是除了退費和免費搭乘之外，對於車次誤點的賠償跟補償，或許我們可以採取一個定額的賠償方式，這可以更有效地去強化乘客的權利。"],["伍次長勝園：針對第一點，我先做一個說明，針對誤點的部分，我想我們剛剛提到的99%是臺鐵目前努力的目標，會逐年達成，至於賠償部分，是不是董事長來說明一下？"],["翁委員曉玲：沒關係，因為時間的關係，我還有下一個議題，就是關於開放站票，其實運安會在兩年前針對太魯閣事故的調查，發現站票罹難乘客的死亡率高於坐票的死亡率差不多有七倍之高，所以我也希望臺鐵還有交通部是不是也可以去研議有關於站票的措施？如果我們同意可以開放站票，對於站票乘客的生命安全也是要顧到，有沒有可能去規劃一個適當的站票站立區，或者是也可以設置一些安全的保護措施？本席認為這是有必要的，畢竟大家要考慮到運輸的便利性及安全性要同時兼顧，不能夠偏廢，如果只考慮到乘客的運輸便利性，可是卻忽略了安全性，這是非常不智的作法，尤其現在臺鐵、高鐵速度非常之快，一旦發生小小的事故的話，都會造成很嚴重的傷亡，希望你們就這個部分進行研議，是不是可以請你們在兩個月內給本席一個研議報告？"],["杜董事長微：可以，不過要跟委員報告一下，有關於站票的限制，除了運人以外，它也攸關於坐在位置上旅客服務的感受度……"],["翁委員曉玲：是，同樣的重要。"],["杜董事長微：目前臺鐵公司的作法，包括普悠瑪、太魯閣還有新型的EMU3000，因為它的運能是夠的，所以我們目前都沒有考慮要開放站票，不過委員剛剛的交代，我們會來討論。"],["翁委員曉玲：好的，希望你們能夠研議，謝謝。"],["伍次長勝園：謝謝委員。"],["主席：謝謝翁曉玲委員，接下來邀請黃國昌委員。"]],"agenda":{"page_end":98,"meet_id":"委員會-11-2-23-5","speakers":["陳素月","李昆澤","許智傑","林國成","林俊憲","魯明哲","黃健豪","廖偉翔","徐富癸","何欣純","蔡其昌","廖先翔","黃建賓","鄭天財Sra Kacaw","羅智強","陳冠廷","翁曉玲","黃國昌","洪孟楷","楊瓊瓔","游顥","邱若華","劉建國","林沛祥","葉元之"],"page_start":31,"meetingDate":["2024-10-14"],"gazette_id":"1138201","agenda_lcidc_ids":["1138201_00003"],"meet_name":"立法院第11屆第2會期交通委員會第5次全體委員會議紀錄","content":"邀請交通部、交通部鐵道局、交通部運輸研究所、國營臺灣鐵路股份有限公司、台灣高速鐵路股\n份有限公司及國家運輸安全調查委員會就「臺灣鐵道安全提升計畫」進行專題報告，並備質詢","agenda_id":"1138201_00002"}}}