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\"計\"}, {\"word\": \"畫\"}, {\"word\": \"耗\", \"start\": 186.227, \"end\": 186.247, \"score\": 0.0}, {\"word\": \"制\", \"start\": 186.247, \"end\": 186.267, \"score\": 0.0}, {\"word\": \"連\"}, {\"word\": \"鎖\"}, {\"word\": \"系\", \"start\": 186.267, \"end\": 186.287, \"score\": 0.0}, {\"word\": \"統\"}, {\"word\": \"更\", \"start\": 186.287, \"end\": 186.307, \"score\": 0.0}, {\"word\": \"新\", \"start\": 186.307, \"end\": 186.407, \"score\": 0.383}, {\"word\": \"統\"}, {\"word\": \"包\", \"start\": 186.407, \"end\": 186.427, \"score\": 0.0}, {\"word\": \"工\", \"start\": 186.427, \"end\": 186.467, \"score\": 0.499}, {\"word\": \"程\", \"start\": 186.467, \"end\": 186.487, \"score\": 0.0}]}, {\"start\": 200.32, \"end\": 212.616, \"text\": \"我想這個工程的目的就是希望提升這個準點率還有這個安全可是這樣子的一個標案目前進度大落後這個標案部長清楚嗎?\", \"words\": [{\"word\": \"我\", \"start\": 200.32, \"end\": 200.42, \"score\": 0.75}, {\"word\": \"想\", \"start\": 200.42, \"end\": 200.921, \"score\": 0.587}, {\"word\": \"這\"}, {\"word\": \"個\"}, 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\"end\": 205.767, \"score\": 0.717}, {\"word\": \"還\"}, {\"word\": \"有\", \"start\": 205.767, \"end\": 206.148, \"score\": 0.705}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"安\", \"start\": 206.148, \"end\": 206.448, \"score\": 0.883}, {\"word\": \"全\", \"start\": 206.448, \"end\": 207.469, \"score\": 0.684}, {\"word\": \"可\", \"start\": 207.469, \"end\": 207.589, \"score\": 0.815}, {\"word\": \"是\", \"start\": 207.589, \"end\": 208.23, \"score\": 0.859}, {\"word\": \"這\"}, {\"word\": \"樣\"}, {\"word\": \"子\", \"start\": 208.23, \"end\": 208.37, \"score\": 0.751}, {\"word\": \"的\", \"start\": 208.37, \"end\": 208.451, \"score\": 0.761}, {\"word\": \"一\", \"start\": 208.451, \"end\": 208.971, \"score\": 0.821}, {\"word\": \"個\"}, {\"word\": \"標\"}, {\"word\": \"案\", \"start\": 208.971, \"end\": 209.252, \"score\": 0.831}, {\"word\": \"目\", \"start\": 209.252, \"end\": 209.632, \"score\": 0.894}, {\"word\": \"前\", \"start\": 209.632, \"end\": 210.934, \"score\": 0.898}, {\"word\": \"進\"}, {\"word\": \"度\", \"start\": 210.934, \"end\": 211.775, \"score\": 0.978}, {\"word\": \"大\", \"start\": 211.775, \"end\": 211.975, \"score\": 0.867}, {\"word\": \"落\", \"start\": 211.975, \"end\": 211.995, \"score\": 0.008}, {\"word\": \"後\", \"start\": 211.995, \"end\": 212.015, \"score\": 0.0}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"標\"}, {\"word\": \"案\", \"start\": 212.015, \"end\": 212.255, \"score\": 0.704}, {\"word\": \"部\", \"start\": 212.255, \"end\": 212.556, \"score\": 0.896}, {\"word\": \"長\"}, {\"word\": \"清\", \"start\": 212.556, \"end\": 212.596, \"score\": 0.5}, {\"word\": \"楚\", \"start\": 212.596, \"end\": 212.616, \"score\": 0.0}, {\"word\": \"嗎\"}, {\"word\": \"?\"}]}, {\"start\": 215.239, \"end\": 229.09, \"text\": \"而這個我清楚目前他們報給我的資訊到現在為止他們落後大概37%左右進度上確實是落後相當多那跟西門子之間的這個溝通的過程當中也確實相當辛苦臺鐵也組成了這個專案的小組\", \"words\": [{\"word\": \"而\", \"start\": 215.239, \"end\": 215.499, \"score\": 0.844}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"我\", \"start\": 215.499, \"end\": 215.619, \"score\": 0.948}, {\"word\": \"清\", \"start\": 215.619, \"end\": 215.86, \"score\": 0.917}, {\"word\": \"楚\", \"start\": 215.86, \"end\": 216.26, \"score\": 0.918}, {\"word\": \"目\", \"start\": 216.26, \"end\": 216.48, \"score\": 0.993}, {\"word\": \"前\", \"start\": 216.48, \"end\": 216.72, \"score\": 0.998}, {\"word\": \"他\", \"start\": 216.72, \"end\": 217.281, \"score\": 0.882}, {\"word\": \"們\"}, {\"word\": \"報\"}, {\"word\": \"給\"}, {\"word\": \"我\", \"start\": 217.281, \"end\": 217.401, \"score\": 0.997}, {\"word\": \"的\", \"start\": 217.401, \"end\": 218.242, \"score\": 0.952}, {\"word\": \"資\"}, {\"word\": \"訊\"}, {\"word\": \"到\", \"start\": 218.242, \"end\": 218.642, \"score\": 0.948}, {\"word\": \"現\"}, {\"word\": \"在\", \"start\": 218.642, \"end\": 219.022, \"score\": 0.946}, {\"word\": \"為\"}, {\"word\": \"止\", \"start\": 219.022, \"end\": 219.182, \"score\": 0.923}, {\"word\": \"他\", \"start\": 219.182, \"end\": 219.422, 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226.949, \"score\": 0.997}, {\"word\": \"也\", \"start\": 226.949, \"end\": 227.489, \"score\": 0.925}, {\"word\": \"確\"}, {\"word\": \"實\"}, {\"word\": \"相\", \"start\": 227.489, \"end\": 227.869, \"score\": 0.947}, {\"word\": \"當\"}, {\"word\": \"辛\", \"start\": 227.869, \"end\": 228.09, \"score\": 0.995}, {\"word\": \"苦\", \"start\": 228.09, \"end\": 228.59, \"score\": 0.999}, {\"word\": \"臺\"}, {\"word\": \"鐵\"}, {\"word\": \"也\", \"start\": 228.59, \"end\": 228.79, \"score\": 0.897}, {\"word\": \"組\"}, {\"word\": \"成\", \"start\": 228.79, \"end\": 228.89, \"score\": 0.799}, {\"word\": \"了\", \"start\": 228.89, \"end\": 228.95, \"score\": 0.661}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"專\"}, {\"word\": \"案\", \"start\": 228.95, \"end\": 229.05, \"score\": 0.8}, {\"word\": \"的\", \"start\": 229.05, \"end\": 229.07, \"score\": 0.003}, {\"word\": \"小\", \"start\": 229.07, \"end\": 229.09, \"score\": 0.0}, {\"word\": \"組\"}]}, {\"start\": 231.652, \"end\": 257.959, \"text\": \"隨時在跟這個西門子在做這個工程上的溝通不過也跟委員報告就是說目前我們整個安全的這個系統的部分不會因為這個工程的延宕而有所影響因為現在目前安全的系統都還是正常運行當中只不過這個系統我們是希望未來更先進化更強化那這個部分後續的部分我們會繼續來追我們希望進度能夠趕快追上那跟西門子之間的溝通的落差能夠趕快補上\", \"words\": [{\"word\": \"隨\"}, {\"word\": \"時\"}, {\"word\": \"在\", \"start\": 231.652, \"end\": 231.872, \"score\": 0.999}, {\"word\": \"跟\", \"start\": 231.872, \"end\": 232.612, \"score\": 0.943}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"西\", \"start\": 232.612, \"end\": 232.932, \"score\": 0.884}, {\"word\": \"門\"}, {\"word\": \"子\", \"start\": 232.932, \"end\": 233.053, \"score\": 0.838}, {\"word\": \"在\", \"start\": 233.053, \"end\": 233.233, \"score\": 0.999}, {\"word\": \"做\", \"start\": 233.233, \"end\": 233.873, \"score\": 0.92}, {\"word\": \"這\"}, {\"word\": \"個\"}, {\"word\": \"工\", \"start\": 233.873, \"end\": 234.033, \"score\": 0.959}, {\"word\": \"程\", \"start\": 234.033, \"end\": 234.233, \"score\": 0.991}, {\"word\": \"上\", \"start\": 234.233, \"end\": 234.393, \"score\": 0.999}, {\"word\": \"的\", 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{\"word\": \"帳\"}]}, {\"start\": 611.932, \"end\": 625.711, \"text\": \"是,因為我看到的這是我看到的資料好像說整體營收有突破了一億元就是截至去年底那所以本席在這邊就有一個想法就是說事實上我們最近都在關注說臺鐵的那個車票要不要漲價這個問題\", \"words\": [{\"word\": \"是\", \"start\": 611.932, \"end\": 612.233, \"score\": 0.888}, {\"word\": \",\"}, {\"word\": \"因\", \"start\": 612.233, \"end\": 612.373, \"score\": 0.853}, {\"word\": \"為\"}, {\"word\": \"我\", \"start\": 612.373, \"end\": 612.533, \"score\": 0.633}, {\"word\": \"看\", \"start\": 612.533, \"end\": 612.693, \"score\": 0.979}, {\"word\": \"到\", \"start\": 612.693, \"end\": 612.874, \"score\": 0.781}, {\"word\": \"的\", \"start\": 612.874, \"end\": 613.695, \"score\": 0.913}, {\"word\": \"這\"}, {\"word\": \"是\", \"start\": 613.695, \"end\": 614.155, \"score\": 0.972}, {\"word\": \"我\", \"start\": 614.155, \"end\": 614.316, \"score\": 0.779}, {\"word\": \"看\", \"start\": 614.316, \"end\": 614.456, \"score\": 0.938}, {\"word\": \"到\", \"start\": 614.456, \"end\": 614.656, \"score\": 0.93}, {\"word\": \"的\", 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{\"word\": \"般\", \"start\": 629.836, \"end\": 630.056, \"score\": 0.874}, {\"word\": \"通\", \"start\": 630.056, \"end\": 630.396, \"score\": 0.974}, {\"word\": \"勤\", \"start\": 630.396, \"end\": 630.616, \"score\": 0.974}, {\"word\": \"的\", \"start\": 630.616, \"end\": 630.696, \"score\": 0.557}, {\"word\": \"票\", \"start\": 630.696, \"end\": 630.716, \"score\": 0.0}, {\"word\": \"價\"}]}, {\"start\": 658.01, \"end\": 665.584, \"text\": \"我覺得可能就盡量不要有調漲的這樣子的一個方向了。部長您覺得呢?\", \"words\": [{\"word\": \"我\", \"start\": 658.01, \"end\": 658.291, \"score\": 0.685}, {\"word\": \"覺\"}, {\"word\": \"得\", \"start\": 658.291, \"end\": 658.711, \"score\": 0.957}, {\"word\": \"可\", \"start\": 658.711, \"end\": 658.852, \"score\": 0.95}, {\"word\": \"能\", \"start\": 658.852, \"end\": 658.992, \"score\": 0.98}, {\"word\": \"就\", \"start\": 658.992, \"end\": 659.513, \"score\": 0.956}, {\"word\": \"盡\"}, {\"word\": \"量\", \"start\": 659.513, \"end\": 660.495, \"score\": 0.882}, {\"word\": \"不\", 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\"第一季,那山南號目前要停靠的站都還沒有規劃嗎?目前因為我們這次跟那個熊獅來做合作夥伴那現在海豐號的路線應該就是走我們的海線那山南號的話,初步的規劃是到花東的山線山南號是花東,西部幹線沒有走嗎?\", \"words\": [{\"word\": \"第\", \"start\": 703.683, \"end\": 703.803, \"score\": 0.997}, {\"word\": \"一\", \"start\": 703.803, \"end\": 703.963, \"score\": 0.926}, {\"word\": \"季\", \"start\": 703.963, \"end\": 704.503, \"score\": 0.918}, {\"word\": \",\"}, {\"word\": \"那\", \"start\": 704.503, \"end\": 704.804, \"score\": 0.986}, {\"word\": \"山\", \"start\": 704.804, \"end\": 704.964, \"score\": 0.896}, {\"word\": \"南\", \"start\": 704.964, \"end\": 705.324, \"score\": 0.935}, {\"word\": \"號\"}, {\"word\": \"目\", \"start\": 705.324, \"end\": 705.564, \"score\": 0.994}, {\"word\": \"前\", \"start\": 705.564, \"end\": 705.784, \"score\": 0.998}, {\"word\": \"要\", \"start\": 705.784, \"end\": 705.984, \"score\": 0.98}, {\"word\": \"停\", \"start\": 705.984, \"end\": 706.164, \"score\": 0.982}, {\"word\": \"靠\", \"start\": 706.164, \"end\": 706.325, \"score\": 0.991}, {\"word\": \"的\", 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\"謝\"}], \"language\": \"zh\"}","srt":"1\n00:00:03,827 --> 00:00:04,529\n交通部陳部長、杜董事長\n\n2\n00:00:19,766 --> 00:00:42,730\n部長早委員好那就是針對今天我們就是這個臺鐵公司如何精進服務品質等等的這個議題那我們剛剛有看到就是說我們臺鐵公司董事長也有做這個報告就是大概針對幾個方向就是人員的待遇問題還有行車安全準點率還有行車投入\n\n3\n00:00:43,431 --> 00:00:44,051\n長站服務、鐵道觀光等。\n\n4\n00:00:59,368 --> 00:01:22,026\n起信會做調整我覺得這是一個好消息我想這個對於臺鐵公司的人員的服務的士氣應該是會有所鼓勵的那當然還是很多人在關心有關的這個初期獎金、夜點費還有這個危險津貼等等那這些是不是可以請部長再說明一下這個部分有沒有可能做調整那什麼時候會做調整\n\n5\n00:01:25,429 --> 00:01:49,768\n這次我們做的調整是基礎的底薪從業人員的部分我們先把它拉高那其他的部分我們陸續會來推進其他的部分我會一步一步來推進我知道臺鐵的員工們大家對於這方面的期待其實蠻高但是說實在的這個薪水的調整公司化之後我們一直在討論那我們目前先落實第一步把從業人員的這個薪水先拉高\n\n6\n00:01:50,408 --> 00:02:13,230\n跟我們的流用人員大家拉的比較接近一些才不會說同工不同酬的狀況我們希望這個部分先拉高那其他的部分我們跟臺鐵的董事長也還在討論當中那這個部分我的態度其實很清楚我們從基層的員工的加薪開始努力基層先加之後再考慮高層的部分所以基層的部分我們會先努力\n\n7\n00:02:14,278 --> 00:02:31,820\n本席這邊是很肯定我們部長這邊這樣子的一個做法我們也知道這個臺鐵這個服務就是交通服務當然就是以人為主體所以你要讓這個臺鐵的員工有服務的熱忱才能夠提升這個品質我覺得這是最基本的\n\n8\n00:02:32,441 --> 00:02:57,079\n因為我們要讓這個臺鐵的員工讓他們在就是工作因為他們的工作負擔壓力還有工時這樣的考量下要平衡就是要對等就是他們的報酬跟他們的付出要能夠平衡我想這樣子才能夠讓他們有這個服務的熱忱然後相對的才能夠提升這個品質我想這個是最基本的所以這個是很重要\n\n9\n00:02:58,079 --> 00:03:06,487\n其次再來就是其實你要提升服務品質我覺得安全是最重要的我們也看到就是說我們為了要提升臺鐵的安全所以我們在2020年也有啟動了一個標案就是臺鐵電務智慧化提升計畫耗制連鎖系統更新統包工程\n\n10\n00:03:20,320 --> 00:03:32,616\n我想這個工程的目的就是希望提升這個準點率還有這個安全可是這樣子的一個標案目前進度大落後這個標案部長清楚嗎?\n\n11\n00:03:35,239 --> 00:03:49,090\n而這個我清楚目前他們報給我的資訊到現在為止他們落後大概37%左右進度上確實是落後相當多那跟西門子之間的這個溝通的過程當中也確實相當辛苦臺鐵也組成了這個專案的小組\n\n12\n00:03:51,652 --> 00:04:17,959\n隨時在跟這個西門子在做這個工程上的溝通不過也跟委員報告就是說目前我們整個安全的這個系統的部分不會因為這個工程的延宕而有所影響因為現在目前安全的系統都還是正常運行當中只不過這個系統我們是希望未來更先進化更強化那這個部分後續的部分我們會繼續來追我們希望進度能夠趕快追上那跟西門子之間的溝通的落差能夠趕快補上\n\n13\n00:04:19,369 --> 00:04:47,660\n是那進度落後部長去了解原因在哪裡嗎為什麼會進度落後我覺得有幾個方面一方面就是說當時的飆商他的能力這是一個方面第二個方面是甲乙雙方也就是業主跟得標的廠商之間對於合約的這個認知的落差其實花了蠻多時間在溝通然後還有就是說西門子也就是得標的廠商他們在臺灣這邊的這個工作人員的量能\n\n14\n00:04:48,660 --> 00:05:09,770\n似乎是不足的那這個部分確實是有問題是就是說除了部長講的這些問題之外啊那本席所了解的就是說其中有一個我覺得這是一個很重要可能也是很嚴重的問題就是設計規範的問題我了解到的訊息好像是說我們臺鐵要求的對方不願意做有這種情形嗎\n\n15\n00:05:11,074 --> 00:05:30,352\n他們給我的報告是有這種情形可是這個就是非常嚴重有時候是不願意那有時候是說他沒這個材料但是當時的設計就是照這個設計可是這個就是會影響到這個整個完成之後的安全性的問題所以我覺得這個部分我想可能就是所有問題之中最嚴重的一個點吧是不是\n\n16\n00:05:30,932 --> 00:05:54,787\n我們所有的進行都要合法合規而且要合乎當時的契約那即便是裡面有些零件或許現在沒有生產或者是無法使用那也要必須要用臺鐵能夠接受而且是可用的零件我們才會答應他那這個部分其實臺鐵他們有專案在處理所以有能力善後嗎?\n\n17\n00:05:56,680 --> 00:06:18,924\n該委員報告我們在努力剛剛委員提到一點很重要就是說我們還是以安全為前提今天我們照合約走也許大家的認知有點落差但是他提出來的案子解決的案子我們一定想審一定是安全的我們才會接受\n\n18\n00:06:19,731 --> 00:06:35,239\n對我們就是說在整個這個標案裡面就是安全為前提嗎那也不能說為了進度的問題然後有所退讓我想還是要以這個行車安全最終的一個考量是那我們也希望就是說部長這邊應該就是要積極的來督促臺鐵來解決這個問題\n\n19\n00:06:44,185 --> 00:07:00,058\n二、台鐵有一個美學小組在各縣市的車站包括臺南車站、新竹車站還有英哥車站都在進行美學工程的改造計畫我想請教一下在彰化縣有沒有這樣子的改造計畫我們請杜董事長\n\n20\n00:07:00,518 --> 00:07:25,380\n有有那個像現在我們二水站就是我們美學那個小組裡面就是有審議有在進行的一個車站改造的計畫是那個二水車站也是集齊線的起點那它的歷史也超過百年了就是在日治時期建造的所以目前也登錄為限定的一個古蹟所以\n\n21\n00:07:27,802 --> 00:07:45,152\n以目前來講那這個支線就是也是一個觀光一個很重要的一個觀光的重點的支線那二水也是一個很漂亮的一個小鎮那我們也希望就是說透過這個二水車站的一個改造能夠帶動地方的一個觀光的一個發展\n\n22\n00:07:46,232 --> 00:08:03,231\n因為這邊蠻漂亮的部長如果有空可以來走一走因為那在過年的時候過年的時候那個花季啊就是那個櫻花盛開的時候那邊那個觀光客蠻多的那提到二水車站本席就要再講一下這個田中車站\n\n23\n00:08:04,472 --> 00:08:31,566\n這田中車站我覺得讓地方的民眾真的很失望就是說我們的這個工程一直延宕延宕到現在然後毫無進度所以就是說去年在馬拉松舉辦的時候我們就很多民眾就是針對那個施工的鐵架的問題就是說會影響到那個外觀因為有國際觀光客來可是到今年又過了一年了\n\n24\n00:08:31,986 --> 00:08:49,846\n我不曉得現在狀況到底如何我們希望能夠再跟我們報告舊田中車站的裝修跟整理的工程我們現在已經在招標當中現在公告目標是希望在年底之前能夠決標跟開工\n\n25\n00:08:53,137 --> 00:09:18,402\n開工之後我們也希望就是說在這個工程的進度一定要掌握不要延宕因為之前為了一個電梯的一個工程就延宕那麼多年了然後也造成外面的那個就是行人在那個坡道啊那個行走的空間都受到很大的影響我覺得這個對整個地方讓地方的民眾包括旅客對我們臺鐵的這個\n\n26\n00:09:20,982 --> 00:09:21,482\n臺鐵轉型為公司化之後,面臨未來營運績效問題。\n\n27\n00:09:41,834 --> 00:09:42,054\n臺鐵公司有蠻多的進帳\n\n28\n00:10:11,932 --> 00:10:25,711\n是,因為我看到的這是我看到的資料好像說整體營收有突破了一億元就是截至去年底那所以本席在這邊就有一個想法就是說事實上我們最近都在關注說臺鐵的那個車票要不要漲價這個問題\n\n29\n00:10:29,055 --> 00:10:30,716\n一般通勤的票價\n\n30\n00:10:58,010 --> 00:11:05,584\n我覺得可能就盡量不要有調漲的這樣子的一個方向了。部長您覺得呢?\n\n31\n00:11:06,753 --> 00:11:29,727\n報告委員我們還是希望在通勤面上面對民眾的影響要降到最低所以即便要討論票價我們也希望在票價上面對於通勤的民眾通勤需求的民眾影響降到最低這個部分我一定會確保是好那台鐵的全新的觀光列車就是這個海豐號跟山南號就是11月就要上路了嘛是不是\n\n32\n00:11:31,742 --> 00:11:43,207\n對,海豐號是年底年底?年底是11月還是12月?12月12月那山南號呢?山南號應該是在明年的第一季\n\n33\n00:11:43,683 --> 00:12:06,076\n第一季,那山南號目前要停靠的站都還沒有規劃嗎?目前因為我們這次跟那個熊獅來做合作夥伴那現在海豐號的路線應該就是走我們的海線那山南號的話,初步的規劃是到花東的山線山南號是花東,西部幹線沒有走嗎?\n\n34\n00:12:07,116 --> 00:12:31,149\n對但是要跟委員報告因為我們山南海豐比較特別因為我們這個車子他不是走固定區段的所以他過了半年一年以後都會有所調整就是我們環島路網各地區都會看到他們的身影所以如果說要到二水來我們後續規劃可以現在就把它規劃好\n\n35\n00:12:32,510 --> 00:12:48,005\n本席希望未來規劃的行駛路線要把我們彰化縣尤其是二水要放進去因為我們彰化縣其實還有很多的觀光的資源跟潛力那當然就是要大家資源一起配合謝謝\n\n","tsv":"start\tend\ttext\n3827\t4529\t交通部陳部長、杜董事長\n19766\t42730\t部長早 委員好那就是針對今天我們就是這個臺鐵公司如何精進服務品質等等的這個議題那我們剛剛有看到就是說我們臺鐵公司董事長也有做這個報告就是大概針對幾個方向就是人員的待遇問題還有行車安全準點率還有行車投入\n43431\t44051\t長站服務、鐵道觀光等。\n59368\t82026\t起信會做調整我覺得這是一個好消息我想這個對於臺鐵公司的人員的服務的士氣應該是會有所鼓勵的那當然還是很多人在關心有關的這個初期獎金、夜點費還有這個危險津貼等等那這些是不是可以請部長再說明一下這個部分有沒有可能做調整那什麼時候會做調整\n85429\t109768\t這次我們做的調整是基礎的底薪從業人員的部分我們先把它拉高那其他的部分我們陸續會來推進其他的部分我會一步一步來推進我知道臺鐵的員工們大家對於這方面的期待其實蠻高但是說實在的這個薪水的調整公司化之後我們一直在討論那我們目前先落實第一步把從業人員的這個薪水先拉高\n110408\t133230\t跟我們的流用人員大家拉的比較接近一些才不會說同工不同酬的狀況我們希望這個部分先拉高那其他的部分我們跟臺鐵的董事長也還在討論當中那這個部分我的態度其實很清楚我們從基層的員工的加薪開始努力基層先加之後再考慮高層的部分所以基層的部分我們會先努力\n134278\t151820\t本席這邊是很肯定我們部長這邊這樣子的一個做法我們也知道這個臺鐵這個服務就是交通服務當然就是以人為主體所以你要讓這個臺鐵的員工有服務的熱忱才能夠提升這個品質我覺得這是最基本的\n152441\t177079\t因為我們要讓這個臺鐵的員工讓他們在就是工作因為他們的工作負擔壓力還有工時這樣的考量下要平衡就是要對等就是他們的報酬跟他們的付出要能夠平衡我想這樣子才能夠讓他們有這個服務的熱忱然後相對的才能夠提升這個品質我想這個是最基本的所以這個是很重要\n178079\t186487\t其次再來就是其實你要提升服務品質我覺得安全是最重要的我們也看到就是說我們為了要提升臺鐵的安全所以我們在2020年也有啟動了一個標案就是臺鐵電務智慧化提升計畫耗制連鎖系統更新統包工程\n200320\t212616\t我想這個工程的目的就是希望提升這個準點率還有這個安全可是這樣子的一個標案目前進度大落後這個標案部長清楚嗎?\n215239\t229090\t而這個我清楚目前他們報給我的資訊到現在為止他們落後大概37%左右進度上確實是落後相當多那跟西門子之間的這個溝通的過程當中也確實相當辛苦臺鐵也組成了這個專案的小組\n231652\t257959\t隨時在跟這個西門子在做這個工程上的溝通不過也跟委員報告就是說目前我們整個安全的這個系統的部分不會因為這個工程的延宕而有所影響因為現在目前安全的系統都還是正常運行當中只不過這個系統我們是希望未來更先進化更強化那這個部分後續的部分我們會繼續來追我們希望進度能夠趕快追上那跟西門子之間的溝通的落差能夠趕快補上\n259369\t287660\t是那進度落後部長去了解原因在哪裡嗎為什麼會進度落後我覺得有幾個方面一方面就是說當時的飆商他的能力這是一個方面第二個方面是甲乙雙方也就是業主跟得標的廠商之間對於合約的這個認知的落差其實花了蠻多時間在溝通然後還有就是說西門子也就是得標的廠商他們在臺灣這邊的這個工作人員的量能\n288660\t309770\t似乎是不足的那這個部分確實是有問題是就是說除了部長講的這些問題之外啊那本席所了解的就是說其中有一個我覺得這是一個很重要可能也是很嚴重的問題就是設計規範的問題我了解到的訊息好像是說我們臺鐵要求的對方不願意做有這種情形嗎\n311074\t330352\t他們給我的報告是有這種情形可是這個就是非常嚴重有時候是不願意那有時候是說他沒這個材料但是當時的設計就是照這個設計可是這個就是會影響到這個整個完成之後的安全性的問題所以我覺得這個部分我想可能就是所有問題之中最嚴重的一個點吧是不是\n330932\t354787\t我們所有的進行都要合法合規而且要合乎當時的契約那即便是裡面有些零件或許現在沒有生產或者是無法使用那也要必須要用臺鐵能夠接受而且是可用的零件我們才會答應他那這個部分其實臺鐵他們有專案在處理所以有能力善後嗎?\n356680\t378924\t該委員報告我們在努力剛剛委員提到一點很重要就是說我們還是以安全為前提今天我們照合約走也許大家的認知有點落差但是他提出來的案子解決的案子我們一定想審一定是安全的我們才會接受\n379731\t395239\t對我們就是說在整個這個標案裡面就是安全為前提嗎那也不能說為了進度的問題然後有所退讓我想還是要以這個行車安全最終的一個考量是那我們也希望就是說部長這邊應該就是要積極的來督促臺鐵來解決這個問題\n404185\t420058\t二、台鐵有一個美學小組在各縣市的車站包括臺南車站、新竹車站還有英哥車站都在進行美學工程的改造計畫我想請教一下在彰化縣有沒有這樣子的改造計畫我們請杜董事長\n420518\t445380\t有有那個像現在我們二水站就是我們美學那個小組裡面就是有審議有在進行的一個車站改造的計畫是那個二水車站也是集齊線的起點那它的歷史也超過百年了就是在日治時期建造的所以目前也登錄為限定的一個古蹟所以\n447802\t465152\t以目前來講那這個支線就是也是一個觀光一個很重要的一個觀光的重點的支線那二水也是一個很漂亮的一個小鎮那我們也希望就是說透過這個二水車站的一個改造能夠帶動地方的一個觀光的一個發展\n466232\t483231\t因為這邊蠻漂亮的部長如果有空可以來走一走因為那在過年的時候過年的時候那個花季啊就是那個櫻花盛開的時候那邊那個觀光客蠻多的那提到二水車站本席就要再講一下這個田中車站\n484472\t511566\t這田中車站我覺得讓地方的民眾真的很失望就是說我們的這個工程一直延宕延宕到現在然後毫無進度所以就是說去年在馬拉松舉辦的時候我們就很多民眾就是針對那個施工的鐵架的問題就是說會影響到那個外觀因為有國際觀光客來可是到今年又過了一年了\n511986\t529846\t我不曉得現在狀況到底如何我們希望能夠再跟我們報告舊田中車站的裝修跟整理的工程我們現在已經在招標當中現在公告目標是希望在年底之前能夠決標跟開工\n533137\t558402\t開工之後我們也希望就是說在這個工程的進度一定要掌握不要延宕因為之前為了一個電梯的一個工程就延宕那麼多年了然後也造成外面的那個就是行人在那個坡道啊那個行走的空間都受到很大的影響我覺得這個對整個地方讓地方的民眾包括旅客對我們臺鐵的這個\n560982\t561482\t臺鐵轉型為公司化之後,面臨未來營運績效問題。\n581834\t582054\t臺鐵公司有蠻多的進帳\n611932\t625711\t是,因為我看到的這是我看到的資料好像說整體營收有突破了一億元就是截至去年底那所以本席在這邊就有一個想法就是說事實上我們最近都在關注說臺鐵的那個車票要不要漲價這個問題\n629055\t630716\t一般通勤的票價\n658010\t665584\t我覺得可能就盡量不要有調漲的這樣子的一個方向了。部長您覺得呢?\n666753\t689727\t報告委員我們還是希望在通勤面上面對民眾的影響要降到最低所以即便要討論票價我們也希望在票價上面對於通勤的民眾通勤需求的民眾影響降到最低這個部分我一定會確保是好那台鐵的全新的觀光列車就是這個海豐號跟山南號就是11月就要上路了嘛是不是\n691742\t703207\t對,海豐號是年底年底?年底是11月還是12月?12月12月那山南號呢?山南號應該是在明年的第一季\n703683\t726076\t第一季,那山南號目前要停靠的站都還沒有規劃嗎?目前因為我們這次跟那個熊獅來做合作夥伴那現在海豐號的路線應該就是走我們的海線那山南號的話,初步的規劃是到花東的山線山南號是花東,西部幹線沒有走嗎?\n727116\t751149\t對但是要跟委員報告因為我們山南海豐比較特別因為我們這個車子他不是走固定區段的所以他過了半年一年以後都會有所調整就是我們環島路網各地區都會看到他們的身影所以如果說要到二水來我們後續規劃可以現在就把它規劃好\n752510\t768005\t本席希望未來規劃的行駛路線要把我們彰化縣尤其是二水要放進去因為我們彰化縣其實還有很多的觀光的資源跟潛力那當然就是要大家資源一起配合謝謝\n","txt":"交通部陳部長、杜董事長\n部長早 委員好那就是針對今天我們就是這個臺鐵公司如何精進服務品質等等的這個議題那我們剛剛有看到就是說我們臺鐵公司董事長也有做這個報告就是大概針對幾個方向就是人員的待遇問題還有行車安全準點率還有行車投入\n長站服務、鐵道觀光等。\n起信會做調整我覺得這是一個好消息我想這個對於臺鐵公司的人員的服務的士氣應該是會有所鼓勵的那當然還是很多人在關心有關的這個初期獎金、夜點費還有這個危險津貼等等那這些是不是可以請部長再說明一下這個部分有沒有可能做調整那什麼時候會做調整\n這次我們做的調整是基礎的底薪從業人員的部分我們先把它拉高那其他的部分我們陸續會來推進其他的部分我會一步一步來推進我知道臺鐵的員工們大家對於這方面的期待其實蠻高但是說實在的這個薪水的調整公司化之後我們一直在討論那我們目前先落實第一步把從業人員的這個薪水先拉高\n跟我們的流用人員大家拉的比較接近一些才不會說同工不同酬的狀況我們希望這個部分先拉高那其他的部分我們跟臺鐵的董事長也還在討論當中那這個部分我的態度其實很清楚我們從基層的員工的加薪開始努力基層先加之後再考慮高層的部分所以基層的部分我們會先努力\n本席這邊是很肯定我們部長這邊這樣子的一個做法我們也知道這個臺鐵這個服務就是交通服務當然就是以人為主體所以你要讓這個臺鐵的員工有服務的熱忱才能夠提升這個品質我覺得這是最基本的\n因為我們要讓這個臺鐵的員工讓他們在就是工作因為他們的工作負擔壓力還有工時這樣的考量下要平衡就是要對等就是他們的報酬跟他們的付出要能夠平衡我想這樣子才能夠讓他們有這個服務的熱忱然後相對的才能夠提升這個品質我想這個是最基本的所以這個是很重要\n其次再來就是其實你要提升服務品質我覺得安全是最重要的我們也看到就是說我們為了要提升臺鐵的安全所以我們在2020年也有啟動了一個標案就是臺鐵電務智慧化提升計畫耗制連鎖系統更新統包工程\n我想這個工程的目的就是希望提升這個準點率還有這個安全可是這樣子的一個標案目前進度大落後這個標案部長清楚嗎?\n而這個我清楚目前他們報給我的資訊到現在為止他們落後大概37%左右進度上確實是落後相當多那跟西門子之間的這個溝通的過程當中也確實相當辛苦臺鐵也組成了這個專案的小組\n隨時在跟這個西門子在做這個工程上的溝通不過也跟委員報告就是說目前我們整個安全的這個系統的部分不會因為這個工程的延宕而有所影響因為現在目前安全的系統都還是正常運行當中只不過這個系統我們是希望未來更先進化更強化那這個部分後續的部分我們會繼續來追我們希望進度能夠趕快追上那跟西門子之間的溝通的落差能夠趕快補上\n是那進度落後部長去了解原因在哪裡嗎為什麼會進度落後我覺得有幾個方面一方面就是說當時的飆商他的能力這是一個方面第二個方面是甲乙雙方也就是業主跟得標的廠商之間對於合約的這個認知的落差其實花了蠻多時間在溝通然後還有就是說西門子也就是得標的廠商他們在臺灣這邊的這個工作人員的量能\n似乎是不足的那這個部分確實是有問題是就是說除了部長講的這些問題之外啊那本席所了解的就是說其中有一個我覺得這是一個很重要可能也是很嚴重的問題就是設計規範的問題我了解到的訊息好像是說我們臺鐵要求的對方不願意做有這種情形嗎\n他們給我的報告是有這種情形可是這個就是非常嚴重有時候是不願意那有時候是說他沒這個材料但是當時的設計就是照這個設計可是這個就是會影響到這個整個完成之後的安全性的問題所以我覺得這個部分我想可能就是所有問題之中最嚴重的一個點吧是不是\n我們所有的進行都要合法合規而且要合乎當時的契約那即便是裡面有些零件或許現在沒有生產或者是無法使用那也要必須要用臺鐵能夠接受而且是可用的零件我們才會答應他那這個部分其實臺鐵他們有專案在處理所以有能力善後嗎?\n該委員報告我們在努力剛剛委員提到一點很重要就是說我們還是以安全為前提今天我們照合約走也許大家的認知有點落差但是他提出來的案子解決的案子我們一定想審一定是安全的我們才會接受\n對我們就是說在整個這個標案裡面就是安全為前提嗎那也不能說為了進度的問題然後有所退讓我想還是要以這個行車安全最終的一個考量是那我們也希望就是說部長這邊應該就是要積極的來督促臺鐵來解決這個問題\n二、台鐵有一個美學小組在各縣市的車站包括臺南車站、新竹車站還有英哥車站都在進行美學工程的改造計畫我想請教一下在彰化縣有沒有這樣子的改造計畫我們請杜董事長\n有有那個像現在我們二水站就是我們美學那個小組裡面就是有審議有在進行的一個車站改造的計畫是那個二水車站也是集齊線的起點那它的歷史也超過百年了就是在日治時期建造的所以目前也登錄為限定的一個古蹟所以\n以目前來講那這個支線就是也是一個觀光一個很重要的一個觀光的重點的支線那二水也是一個很漂亮的一個小鎮那我們也希望就是說透過這個二水車站的一個改造能夠帶動地方的一個觀光的一個發展\n因為這邊蠻漂亮的部長如果有空可以來走一走因為那在過年的時候過年的時候那個花季啊就是那個櫻花盛開的時候那邊那個觀光客蠻多的那提到二水車站本席就要再講一下這個田中車站\n這田中車站我覺得讓地方的民眾真的很失望就是說我們的這個工程一直延宕延宕到現在然後毫無進度所以就是說去年在馬拉松舉辦的時候我們就很多民眾就是針對那個施工的鐵架的問題就是說會影響到那個外觀因為有國際觀光客來可是到今年又過了一年了\n我不曉得現在狀況到底如何我們希望能夠再跟我們報告舊田中車站的裝修跟整理的工程我們現在已經在招標當中現在公告目標是希望在年底之前能夠決標跟開工\n開工之後我們也希望就是說在這個工程的進度一定要掌握不要延宕因為之前為了一個電梯的一個工程就延宕那麼多年了然後也造成外面的那個就是行人在那個坡道啊那個行走的空間都受到很大的影響我覺得這個對整個地方讓地方的民眾包括旅客對我們臺鐵的這個\n臺鐵轉型為公司化之後,面臨未來營運績效問題。\n臺鐵公司有蠻多的進帳\n是,因為我看到的這是我看到的資料好像說整體營收有突破了一億元就是截至去年底那所以本席在這邊就有一個想法就是說事實上我們最近都在關注說臺鐵的那個車票要不要漲價這個問題\n一般通勤的票價\n我覺得可能就盡量不要有調漲的這樣子的一個方向了。部長您覺得呢?\n報告委員我們還是希望在通勤面上面對民眾的影響要降到最低所以即便要討論票價我們也希望在票價上面對於通勤的民眾通勤需求的民眾影響降到最低這個部分我一定會確保是好那台鐵的全新的觀光列車就是這個海豐號跟山南號就是11月就要上路了嘛是不是\n對,海豐號是年底年底?年底是11月還是12月?12月12月那山南號呢?山南號應該是在明年的第一季\n第一季,那山南號目前要停靠的站都還沒有規劃嗎?目前因為我們這次跟那個熊獅來做合作夥伴那現在海豐號的路線應該就是走我們的海線那山南號的話,初步的規劃是到花東的山線山南號是花東,西部幹線沒有走嗎?\n對但是要跟委員報告因為我們山南海豐比較特別因為我們這個車子他不是走固定區段的所以他過了半年一年以後都會有所調整就是我們環島路網各地區都會看到他們的身影所以如果說要到二水來我們後續規劃可以現在就把它規劃好\n本席希望未來規劃的行駛路線要把我們彰化縣尤其是二水要放進去因為我們彰化縣其實還有很多的觀光的資源跟潛力那當然就是要大家資源一起配合謝謝\n","vtt":"WEBVTT\n\n00:03.827 --> 00:04.529\n交通部陳部長、杜董事長\n\n00:19.766 --> 00:42.730\n部長早委員好那就是針對今天我們就是這個臺鐵公司如何精進服務品質等等的這個議題那我們剛剛有看到就是說我們臺鐵公司董事長也有做這個報告就是大概針對幾個方向就是人員的待遇問題還有行車安全準點率還有行車投入\n\n00:43.431 --> 00:44.051\n長站服務、鐵道觀光等。\n\n00:59.368 --> 01:22.026\n起信會做調整我覺得這是一個好消息我想這個對於臺鐵公司的人員的服務的士氣應該是會有所鼓勵的那當然還是很多人在關心有關的這個初期獎金、夜點費還有這個危險津貼等等那這些是不是可以請部長再說明一下這個部分有沒有可能做調整那什麼時候會做調整\n\n01:25.429 --> 01:49.768\n這次我們做的調整是基礎的底薪從業人員的部分我們先把它拉高那其他的部分我們陸續會來推進其他的部分我會一步一步來推進我知道臺鐵的員工們大家對於這方面的期待其實蠻高但是說實在的這個薪水的調整公司化之後我們一直在討論那我們目前先落實第一步把從業人員的這個薪水先拉高\n\n01:50.408 --> 02:13.230\n跟我們的流用人員大家拉的比較接近一些才不會說同工不同酬的狀況我們希望這個部分先拉高那其他的部分我們跟臺鐵的董事長也還在討論當中那這個部分我的態度其實很清楚我們從基層的員工的加薪開始努力基層先加之後再考慮高層的部分所以基層的部分我們會先努力\n\n02:14.278 --> 02:31.820\n本席這邊是很肯定我們部長這邊這樣子的一個做法我們也知道這個臺鐵這個服務就是交通服務當然就是以人為主體所以你要讓這個臺鐵的員工有服務的熱忱才能夠提升這個品質我覺得這是最基本的\n\n02:32.441 --> 02:57.079\n因為我們要讓這個臺鐵的員工讓他們在就是工作因為他們的工作負擔壓力還有工時這樣的考量下要平衡就是要對等就是他們的報酬跟他們的付出要能夠平衡我想這樣子才能夠讓他們有這個服務的熱忱然後相對的才能夠提升這個品質我想這個是最基本的所以這個是很重要\n\n02:58.079 --> 03:06.487\n其次再來就是其實你要提升服務品質我覺得安全是最重要的我們也看到就是說我們為了要提升臺鐵的安全所以我們在2020年也有啟動了一個標案就是臺鐵電務智慧化提升計畫耗制連鎖系統更新統包工程\n\n03:20.320 --> 03:32.616\n我想這個工程的目的就是希望提升這個準點率還有這個安全可是這樣子的一個標案目前進度大落後這個標案部長清楚嗎?\n\n03:35.239 --> 03:49.090\n而這個我清楚目前他們報給我的資訊到現在為止他們落後大概37%左右進度上確實是落後相當多那跟西門子之間的這個溝通的過程當中也確實相當辛苦臺鐵也組成了這個專案的小組\n\n03:51.652 --> 04:17.959\n隨時在跟這個西門子在做這個工程上的溝通不過也跟委員報告就是說目前我們整個安全的這個系統的部分不會因為這個工程的延宕而有所影響因為現在目前安全的系統都還是正常運行當中只不過這個系統我們是希望未來更先進化更強化那這個部分後續的部分我們會繼續來追我們希望進度能夠趕快追上那跟西門子之間的溝通的落差能夠趕快補上\n\n04:19.369 --> 04:47.660\n是那進度落後部長去了解原因在哪裡嗎為什麼會進度落後我覺得有幾個方面一方面就是說當時的飆商他的能力這是一個方面第二個方面是甲乙雙方也就是業主跟得標的廠商之間對於合約的這個認知的落差其實花了蠻多時間在溝通然後還有就是說西門子也就是得標的廠商他們在臺灣這邊的這個工作人員的量能\n\n04:48.660 --> 05:09.770\n似乎是不足的那這個部分確實是有問題是就是說除了部長講的這些問題之外啊那本席所了解的就是說其中有一個我覺得這是一個很重要可能也是很嚴重的問題就是設計規範的問題我了解到的訊息好像是說我們臺鐵要求的對方不願意做有這種情形嗎\n\n05:11.074 --> 05:30.352\n他們給我的報告是有這種情形可是這個就是非常嚴重有時候是不願意那有時候是說他沒這個材料但是當時的設計就是照這個設計可是這個就是會影響到這個整個完成之後的安全性的問題所以我覺得這個部分我想可能就是所有問題之中最嚴重的一個點吧是不是\n\n05:30.932 --> 05:54.787\n我們所有的進行都要合法合規而且要合乎當時的契約那即便是裡面有些零件或許現在沒有生產或者是無法使用那也要必須要用臺鐵能夠接受而且是可用的零件我們才會答應他那這個部分其實臺鐵他們有專案在處理所以有能力善後嗎?\n\n05:56.680 --> 06:18.924\n該委員報告我們在努力剛剛委員提到一點很重要就是說我們還是以安全為前提今天我們照合約走也許大家的認知有點落差但是他提出來的案子解決的案子我們一定想審一定是安全的我們才會接受\n\n06:19.731 --> 06:35.239\n對我們就是說在整個這個標案裡面就是安全為前提嗎那也不能說為了進度的問題然後有所退讓我想還是要以這個行車安全最終的一個考量是那我們也希望就是說部長這邊應該就是要積極的來督促臺鐵來解決這個問題\n\n06:44.185 --> 07:00.058\n二、台鐵有一個美學小組在各縣市的車站包括臺南車站、新竹車站還有英哥車站都在進行美學工程的改造計畫我想請教一下在彰化縣有沒有這樣子的改造計畫我們請杜董事長\n\n07:00.518 --> 07:25.380\n有有那個像現在我們二水站就是我們美學那個小組裡面就是有審議有在進行的一個車站改造的計畫是那個二水車站也是集齊線的起點那它的歷史也超過百年了就是在日治時期建造的所以目前也登錄為限定的一個古蹟所以\n\n07:27.802 --> 07:45.152\n以目前來講那這個支線就是也是一個觀光一個很重要的一個觀光的重點的支線那二水也是一個很漂亮的一個小鎮那我們也希望就是說透過這個二水車站的一個改造能夠帶動地方的一個觀光的一個發展\n\n07:46.232 --> 08:03.231\n因為這邊蠻漂亮的部長如果有空可以來走一走因為那在過年的時候過年的時候那個花季啊就是那個櫻花盛開的時候那邊那個觀光客蠻多的那提到二水車站本席就要再講一下這個田中車站\n\n08:04.472 --> 08:31.566\n這田中車站我覺得讓地方的民眾真的很失望就是說我們的這個工程一直延宕延宕到現在然後毫無進度所以就是說去年在馬拉松舉辦的時候我們就很多民眾就是針對那個施工的鐵架的問題就是說會影響到那個外觀因為有國際觀光客來可是到今年又過了一年了\n\n08:31.986 --> 08:49.846\n我不曉得現在狀況到底如何我們希望能夠再跟我們報告舊田中車站的裝修跟整理的工程我們現在已經在招標當中現在公告目標是希望在年底之前能夠決標跟開工\n\n08:53.137 --> 09:18.402\n開工之後我們也希望就是說在這個工程的進度一定要掌握不要延宕因為之前為了一個電梯的一個工程就延宕那麼多年了然後也造成外面的那個就是行人在那個坡道啊那個行走的空間都受到很大的影響我覺得這個對整個地方讓地方的民眾包括旅客對我們臺鐵的這個\n\n09:20.982 --> 09:21.482\n臺鐵轉型為公司化之後,面臨未來營運績效問題。\n\n09:41.834 --> 09:42.054\n臺鐵公司有蠻多的進帳\n\n10:11.932 --> 10:25.711\n是,因為我看到的這是我看到的資料好像說整體營收有突破了一億元就是截至去年底那所以本席在這邊就有一個想法就是說事實上我們最近都在關注說臺鐵的那個車票要不要漲價這個問題\n\n10:29.055 --> 10:30.716\n一般通勤的票價\n\n10:58.010 --> 11:05.584\n我覺得可能就盡量不要有調漲的這樣子的一個方向了。部長您覺得呢?\n\n11:06.753 --> 11:29.727\n報告委員我們還是希望在通勤面上面對民眾的影響要降到最低所以即便要討論票價我們也希望在票價上面對於通勤的民眾通勤需求的民眾影響降到最低這個部分我一定會確保是好那台鐵的全新的觀光列車就是這個海豐號跟山南號就是11月就要上路了嘛是不是\n\n11:31.742 --> 11:43.207\n對,海豐號是年底年底?年底是11月還是12月?12月12月那山南號呢?山南號應該是在明年的第一季\n\n11:43.683 --> 12:06.076\n第一季,那山南號目前要停靠的站都還沒有規劃嗎?目前因為我們這次跟那個熊獅來做合作夥伴那現在海豐號的路線應該就是走我們的海線那山南號的話,初步的規劃是到花東的山線山南號是花東,西部幹線沒有走嗎?\n\n12:07.116 --> 12:31.149\n對但是要跟委員報告因為我們山南海豐比較特別因為我們這個車子他不是走固定區段的所以他過了半年一年以後都會有所調整就是我們環島路網各地區都會看到他們的身影所以如果說要到二水來我們後續規劃可以現在就把它規劃好\n\n12:32.510 --> 12:48.005\n本席希望未來規劃的行駛路線要把我們彰化縣尤其是二水要放進去因為我們彰化縣其實還有很多的觀光的資源跟潛力那當然就是要大家資源一起配合謝謝\n\n","segments":[{"start":3.827,"end":4.529,"text":"交通部陳部長、杜董事長"},{"start":19.766,"end":42.73,"text":"部長早 委員好那就是針對今天我們就是這個臺鐵公司如何精進服務品質等等的這個議題那我們剛剛有看到就是說我們臺鐵公司董事長也有做這個報告就是大概針對幾個方向就是人員的待遇問題還有行車安全準點率還有行車投入"},{"start":43.431,"end":44.051,"text":"長站服務、鐵道觀光等。"},{"start":59.368,"end":82.026,"text":"起信會做調整我覺得這是一個好消息我想這個對於臺鐵公司的人員的服務的士氣應該是會有所鼓勵的那當然還是很多人在關心有關的這個初期獎金、夜點費還有這個危險津貼等等那這些是不是可以請部長再說明一下這個部分有沒有可能做調整那什麼時候會做調整"},{"start":85.429,"end":109.768,"text":"這次我們做的調整是基礎的底薪從業人員的部分我們先把它拉高那其他的部分我們陸續會來推進其他的部分我會一步一步來推進我知道臺鐵的員工們大家對於這方面的期待其實蠻高但是說實在的這個薪水的調整公司化之後我們一直在討論那我們目前先落實第一步把從業人員的這個薪水先拉高"},{"start":110.408,"end":133.23,"text":"跟我們的流用人員大家拉的比較接近一些才不會說同工不同酬的狀況我們希望這個部分先拉高那其他的部分我們跟臺鐵的董事長也還在討論當中那這個部分我的態度其實很清楚我們從基層的員工的加薪開始努力基層先加之後再考慮高層的部分所以基層的部分我們會先努力"},{"start":134.278,"end":151.82,"text":"本席這邊是很肯定我們部長這邊這樣子的一個做法我們也知道這個臺鐵這個服務就是交通服務當然就是以人為主體所以你要讓這個臺鐵的員工有服務的熱忱才能夠提升這個品質我覺得這是最基本的"},{"start":152.441,"end":177.079,"text":"因為我們要讓這個臺鐵的員工讓他們在就是工作因為他們的工作負擔壓力還有工時這樣的考量下要平衡就是要對等就是他們的報酬跟他們的付出要能夠平衡我想這樣子才能夠讓他們有這個服務的熱忱然後相對的才能夠提升這個品質我想這個是最基本的所以這個是很重要"},{"start":178.079,"end":186.487,"text":"其次再來就是其實你要提升服務品質我覺得安全是最重要的我們也看到就是說我們為了要提升臺鐵的安全所以我們在2020年也有啟動了一個標案就是臺鐵電務智慧化提升計畫耗制連鎖系統更新統包工程"},{"start":200.32,"end":212.616,"text":"我想這個工程的目的就是希望提升這個準點率還有這個安全可是這樣子的一個標案目前進度大落後這個標案部長清楚嗎?"},{"start":215.239,"end":229.09,"text":"而這個我清楚目前他們報給我的資訊到現在為止他們落後大概37%左右進度上確實是落後相當多那跟西門子之間的這個溝通的過程當中也確實相當辛苦臺鐵也組成了這個專案的小組"},{"start":231.652,"end":257.959,"text":"隨時在跟這個西門子在做這個工程上的溝通不過也跟委員報告就是說目前我們整個安全的這個系統的部分不會因為這個工程的延宕而有所影響因為現在目前安全的系統都還是正常運行當中只不過這個系統我們是希望未來更先進化更強化那這個部分後續的部分我們會繼續來追我們希望進度能夠趕快追上那跟西門子之間的溝通的落差能夠趕快補上"},{"start":259.369,"end":287.66,"text":"是那進度落後部長去了解原因在哪裡嗎為什麼會進度落後我覺得有幾個方面一方面就是說當時的飆商他的能力這是一個方面第二個方面是甲乙雙方也就是業主跟得標的廠商之間對於合約的這個認知的落差其實花了蠻多時間在溝通然後還有就是說西門子也就是得標的廠商他們在臺灣這邊的這個工作人員的量能"},{"start":288.66,"end":309.77,"text":"似乎是不足的那這個部分確實是有問題是就是說除了部長講的這些問題之外啊那本席所了解的就是說其中有一個我覺得這是一個很重要可能也是很嚴重的問題就是設計規範的問題我了解到的訊息好像是說我們臺鐵要求的對方不願意做有這種情形嗎"},{"start":311.074,"end":330.352,"text":"他們給我的報告是有這種情形可是這個就是非常嚴重有時候是不願意那有時候是說他沒這個材料但是當時的設計就是照這個設計可是這個就是會影響到這個整個完成之後的安全性的問題所以我覺得這個部分我想可能就是所有問題之中最嚴重的一個點吧是不是"},{"start":330.932,"end":354.787,"text":"我們所有的進行都要合法合規而且要合乎當時的契約那即便是裡面有些零件或許現在沒有生產或者是無法使用那也要必須要用臺鐵能夠接受而且是可用的零件我們才會答應他那這個部分其實臺鐵他們有專案在處理所以有能力善後嗎?"},{"start":356.68,"end":378.924,"text":"該委員報告我們在努力剛剛委員提到一點很重要就是說我們還是以安全為前提今天我們照合約走也許大家的認知有點落差但是他提出來的案子解決的案子我們一定想審一定是安全的我們才會接受"},{"start":379.731,"end":395.239,"text":"對我們就是說在整個這個標案裡面就是安全為前提嗎那也不能說為了進度的問題然後有所退讓我想還是要以這個行車安全最終的一個考量是那我們也希望就是說部長這邊應該就是要積極的來督促臺鐵來解決這個問題"},{"start":404.185,"end":420.058,"text":"二、台鐵有一個美學小組在各縣市的車站包括臺南車站、新竹車站還有英哥車站都在進行美學工程的改造計畫我想請教一下在彰化縣有沒有這樣子的改造計畫我們請杜董事長"},{"start":420.518,"end":445.38,"text":"有有那個像現在我們二水站就是我們美學那個小組裡面就是有審議有在進行的一個車站改造的計畫是那個二水車站也是集齊線的起點那它的歷史也超過百年了就是在日治時期建造的所以目前也登錄為限定的一個古蹟所以"},{"start":447.802,"end":465.152,"text":"以目前來講那這個支線就是也是一個觀光一個很重要的一個觀光的重點的支線那二水也是一個很漂亮的一個小鎮那我們也希望就是說透過這個二水車站的一個改造能夠帶動地方的一個觀光的一個發展"},{"start":466.232,"end":483.231,"text":"因為這邊蠻漂亮的部長如果有空可以來走一走因為那在過年的時候過年的時候那個花季啊就是那個櫻花盛開的時候那邊那個觀光客蠻多的那提到二水車站本席就要再講一下這個田中車站"},{"start":484.472,"end":511.566,"text":"這田中車站我覺得讓地方的民眾真的很失望就是說我們的這個工程一直延宕延宕到現在然後毫無進度所以就是說去年在馬拉松舉辦的時候我們就很多民眾就是針對那個施工的鐵架的問題就是說會影響到那個外觀因為有國際觀光客來可是到今年又過了一年了"},{"start":511.986,"end":529.846,"text":"我不曉得現在狀況到底如何我們希望能夠再跟我們報告舊田中車站的裝修跟整理的工程我們現在已經在招標當中現在公告目標是希望在年底之前能夠決標跟開工"},{"start":533.137,"end":558.402,"text":"開工之後我們也希望就是說在這個工程的進度一定要掌握不要延宕因為之前為了一個電梯的一個工程就延宕那麼多年了然後也造成外面的那個就是行人在那個坡道啊那個行走的空間都受到很大的影響我覺得這個對整個地方讓地方的民眾包括旅客對我們臺鐵的這個"},{"start":560.982,"end":561.482,"text":"臺鐵轉型為公司化之後,面臨未來營運績效問題。"},{"start":581.834,"end":582.054,"text":"臺鐵公司有蠻多的進帳"},{"start":611.932,"end":625.711,"text":"是,因為我看到的這是我看到的資料好像說整體營收有突破了一億元就是截至去年底那所以本席在這邊就有一個想法就是說事實上我們最近都在關注說臺鐵的那個車票要不要漲價這個問題"},{"start":629.055,"end":630.716,"text":"一般通勤的票價"},{"start":658.01,"end":665.584,"text":"我覺得可能就盡量不要有調漲的這樣子的一個方向了。部長您覺得呢?"},{"start":666.753,"end":689.727,"text":"報告委員我們還是希望在通勤面上面對民眾的影響要降到最低所以即便要討論票價我們也希望在票價上面對於通勤的民眾通勤需求的民眾影響降到最低這個部分我一定會確保是好那台鐵的全新的觀光列車就是這個海豐號跟山南號就是11月就要上路了嘛是不是"},{"start":691.742,"end":703.207,"text":"對,海豐號是年底年底?年底是11月還是12月?12月12月那山南號呢?山南號應該是在明年的第一季"},{"start":703.683,"end":726.076,"text":"第一季,那山南號目前要停靠的站都還沒有規劃嗎?目前因為我們這次跟那個熊獅來做合作夥伴那現在海豐號的路線應該就是走我們的海線那山南號的話,初步的規劃是到花東的山線山南號是花東,西部幹線沒有走嗎?"},{"start":727.116,"end":751.149,"text":"對但是要跟委員報告因為我們山南海豐比較特別因為我們這個車子他不是走固定區段的所以他過了半年一年以後都會有所調整就是我們環島路網各地區都會看到他們的身影所以如果說要到二水來我們後續規劃可以現在就把它規劃好"},{"start":752.51,"end":768.005,"text":"本席希望未來規劃的行駛路線要把我們彰化縣尤其是二水要放進去因為我們彰化縣其實還有很多的觀光的資源跟潛力那當然就是要大家資源一起配合謝謝"}]}}},"gazette":{"lineno":426,"blocks":[["陳委員素月：（10時37分）謝謝主席，請主席邀請陳部長還有杜微董事長。"],["主席：交通部陳部長、杜董事長。"],["陳委員素月：部長早。"],["陳部長世凱：委員好。"],["陳委員素月：針對今天臺鐵公司如何精進服務品質等等的這個議題，我們剛剛有看到臺鐵公司董事長也有做報告，大概針對幾個方向，就是人員的待遇問題還有行車安全、準點率，還有新車投入場站服務，還有鐵道觀光等等。我在這邊先請教一下部長，當然前兩天看到我們部長也有跟工會舉行會議，然後也有承諾對於新進人員薪資、起薪會做調整，我覺得這是一個好消息，我想這個對於臺鐵公司人員的服務士氣應該是會有所鼓勵。當然還是很多人在關心出勤獎金、夜點費還有危險津貼等等，這些是不是可以請部長再說明一下，這個部分有沒有可能做調整，什麼時候會做調整？"],["陳部長世凱：這次我們做的調整是基礎的底薪，從業人員的部分我們先把它拉高，其他的部分我們陸續會來推進，其他的部分我會一步一步來推進，我知道臺鐵的員工們，大家對於這方面的期待其實滿高，但是說實在的，薪水的調整，公司化之後我們一直在討論，我們目前先落實第一步，把從業人員的薪水先拉高，跟我們的留用人員拉得比較接近一些，才不會說同工不同酬的狀況，我們希望這個部分先拉高，其他的部分，我們跟臺鐵的董事長也還在討論當中，這個部分我的態度其實很清楚，我們從基層員工的加薪開始努力，基層先加，之後再考慮高層的部分，所以基層的部分，我們會先努力。"],["陳委員素月：本席這邊是很肯定我們部長這樣的作法，我們也知道臺鐵的服務，就是交通的服務當然就是以人為主體嘛！所以你要讓臺鐵的員工有服務的熱忱才能夠提升品質，我覺得這是最基本的，因為我們要讓臺鐵員工的工作負擔壓力還有工時，在這樣的考量下要平衡，就是要對等，就是他們的報酬跟他們的付出要能夠平衡，我想這樣子才能夠讓他們有服務的熱忱，然後相對地才能夠提升品質，我想這個是最基本的，所以這個是很重要啦！再來就是其實你要提升服務品質，我覺得安全是最重要的。"],["陳部長世凱：對，安全是最重要。"],["陳委員素月：對，那我們也看到，我們為了要提升臺鐵的安全，所以我們在2020年也有啟動了一個標案，就是臺鐵電務智慧化提升計畫──號誌連鎖系統更新統包工程，我想這個工程的目的就是希望提升準點率還有安全，可是這樣子的一個標案，目前進度大落後，這個標案不曉得部長清楚嗎？"],["陳部長世凱：這個我清楚，目前他們報給我的資訊，到現在為止，他們落後大概37%左右，進度上確實是落後相當多，跟西門子之間的溝通過程也確實相當辛苦，臺鐵也組成了專案小組，隨時在跟西門子做工程上的溝通。不過也跟委員報告，目前我們整個安全系統的部分，不會因為這個工程的延宕而有所影響，因為目前安全的系統都還是正常運行當中，只不過這個系統我們是希望未來更先進化、更強化，後續的部分我們會繼續來追，我們希望進度能夠趕快追上，跟西門子之間的溝通落差能夠趕快補上。"],["陳委員素月：是，進度落後部長有去了解原因在哪裡嗎？為什麼會進度落後？"],["陳部長世凱：我覺得有幾個方面，一方面就是當時的標商的能力，這是一個方面；第二個方面是甲、乙雙方，也就是業主跟得標的廠商之間對於合約的認知落差，其實花了滿多時間在溝通；然後還有就是西門子，也就是得標的廠商，他們在臺灣這邊的工作人員的量能似乎是不足的，這個部分確實是有問題。"],["陳委員素月：除了部長講的這些問題之外，本席所了解的就是說，其中有一個，我覺得這是一個很重要且可能也是很嚴重的問題，就是設計規範的問題，我了解到的訊息好像是我們臺鐵要求的對方不願意做，有這種情形嗎？"],["陳部長世凱：他們給我的報告是有這種情形。"],["陳委員素月：可是這個就是非常嚴重……"],["陳部長世凱：有時候是不願意，有時候是說它沒這個材料，但是當時的設計就是照這個設計啊！"],["陳委員素月：可是這個就是會影響到整個完成之後的安全性問題嘛！所以我覺得這個部分，我想可能就是所有問題之中最嚴重的一個點吧！是不是？"],["陳部長世凱：是，我們所有的進行都要合法、合規，而且要合乎當時的契約，即便是裡面有些零件或許現在沒有生產或者是無法使用，那也必須要用臺鐵能夠接受，而且是可用的零件，我們才會答應它，這個部分其實臺鐵他們有專案在處理跟西門子之間的溝通。"],["陳委員素月：所以有能力善後嗎？"],["杜董事長微：跟委員報告，我們在努力，不過剛剛委員提到一點很重要，就是說我們還是以安全為前提。"],["陳委員素月：對啊！"],["杜董事長微：今天我們照合約走，也許大家的認知有點落差，但是它提出來的案子、解決的案子，我們一定詳審，一定是安全的我們才會接受。"],["陳委員素月：對，在整個標案裡面就是安全為前提，也不能為了進度的問題然後有所退讓，我想還是要以行車安全為最終的考量。"],["陳部長世凱：是。"],["陳委員素月：我們也希望部長應該要積極的督促臺鐵解決這個問題。"],["陳部長世凱：好。"],["陳委員素月：再來，本席看到臺鐵有一個美學小組，在各縣市的車站，包括臺南車站、新竹車站，還有鶯歌車站都在進行美學工程的改造計畫。"],["陳部長世凱：對。"],["陳委員素月：我想請教一下，在彰化縣有沒有這樣子的改造計畫？"],["陳部長世凱：我請杜董事長說明。"],["杜董事長微：有，像現在二水站，我們美學小組有設審議，有在進行車站改造的計畫。"],["陳委員素月：是，二水車站也是集集線的起點，它的歷史也超過百年了，在日治時期建造的，目前也登錄為縣定古蹟，目前來講，這個支線也是觀光很重要的重點，二水也是一個很漂亮的小鎮，我們希望透過二水車站的改造，能夠帶動地方觀光發展，因為這邊滿漂亮的，部長如果有空可以來走一走。"],["陳部長世凱：好，看這個照片真的很漂亮。"],["陳委員素月：因為過年的時候是花季，就是櫻花盛開的時候，那邊觀光客滿多的。","提到二水車站，本席就要再講一下田中車站，我覺得田中車站真的讓地方民眾很失望耶！工程一直延宕，延宕到現在毫無進度，去年在舉辦馬拉松的時候，很多民眾針對施工鐵架會影響到外觀的問題，因為有國際觀光客來，可是到今年又過了一年了，我不曉得現在狀況到底如何？"],["陳部長世凱：對，我們希望能夠再……"],["楊局長正君：跟委員報告，舊田中車站的裝修跟整理工程已經在招標當中，現在在公告，目標希望在年底之前能夠決標跟開工。"],["陳委員素月：是，今年年底？"],["楊局長正君：是。"],["陳委員素月：我們希望開工之後，工程進度一定要掌握，不要延宕。"],["楊局長正君：我們一定會全力努力。"],["陳委員素月：之前為了一個電梯工程就延宕了那麼多年，然後也造成外面的行人坡道、行走空間都受到很大的影響，我覺得這個讓地方民眾，包括旅客對臺鐵的觀感很不好，所以我希望效率要加強。","再來，我們知道臺鐵轉型為公司化之後，面臨的當然就是未來營運績效的問題，創造績效可能要轉型，本席也發現臺鐵有一個部分做得很好，就是觀光列車，我們看到之前的郵輪式列車──環島之星，還有鳴日號、藍皮解憂號等等，應該也為臺鐵創造了不少的營收吧，是不是？董事長。"],["杜董事長微：是，這個營收也讓我們臺鐵公司有滿多的進帳。"],["陳委員素月：是，因為我看到的資料好像是整體營收截至去年底突破了1億元，所以本席在這邊有一個想法，事實上最近都在關注臺鐵車票要不要漲價的問題，我覺得在通勤或者是一般的車票，你們考慮要調整票價的時候就會讓民眾感覺有很大的壓力，可是我們看到觀光列車在營運的時候，你們一開始就訂好票價，我覺得反而民眾好像不會有什麼意見，所以我覺得你們是不是就朝觀光列車的營運去思考，一般的通勤票價可能就儘量不要有調漲這樣的方向了，部長您覺得呢？"],["陳部長世凱：報告委員，我們還是希望在通勤面上對民眾的影響要降到最低，所以即便要討論票價，我們也希望在票價上對於通勤需求的民眾影響降到最低，這個部分我們一定會確保。"],["陳委員素月：好，臺鐵全新的觀光列車就是海風號跟山嵐號，11月就要上路了嘛，是不是？"],["杜董事長微：對，海風號是年底。"],["陳委員素月：年底？"],["杜董事長微：對。"],["陳委員素月：年底是11月還是12月？"],["杜董事長微：12月。"],["陳委員素月：那山嵐號呢？"],["杜董事長微：山嵐號應該是在明年的第一季。"],["陳委員素月：第一季，山嵐號目前要停靠的站都還沒有規劃嘛？"],["杜董事長微：因為我們這次跟雄獅做合作夥伴。"],["陳委員素月：是。"],["杜董事長微：現在海風號的路線應該就是走海線。"],["陳委員素月：是。"],["杜董事長微：山嵐號的話，初步規劃是到花東的山線。"],["陳委員素月：山嵐號是花東，那西部幹線沒有走嗎？"],["杜董事長微：對，但是要跟委員報告，因為山嵐號、海風號比較特別，我們這個車子不是走固定區段，所以它過了半年、一年以後都會有所調整。"],["陳委員素月：是。"],["杜董事長微：環島路網各地區都會看到他們的身影，如果要到二水，我們現在就可以把後續規劃做好。"],["陳委員素月：是，本席希望未來規劃的行駛路線要把我們彰化縣，尤其是二水要放進去。"],["杜董事長微：好。"],["陳委員素月：因為彰化縣其實還有很多的觀光資源跟潛力，但當然就是要大家資源一起配合，謝謝。"],["陳部長世凱：謝謝委員。"],["主席：謝謝陳素月召委。作以下宣告，待會徐富癸委員發言完畢之後休息10分鐘。","接下來有請林俊憲委員發言。"]],"agenda":{"page_end":288,"meet_id":"委員會-11-2-23-7","speakers":["魯明哲","李昆澤","林國成","許智傑","林沛祥","何欣純","陳素月","林俊憲","徐富癸","蔡其昌","廖先翔","邱若華","陳雪生","郭國文","王育敏","陳亭妃","陳菁徽","徐巧芯","黃國昌","伍麗華Saidhai‧Tahovecahe","林月琴","林倩綺","洪孟楷","楊瓊瓔","蔡易餘","陳培瑜","劉建國","游顥","黃健豪"],"page_start":197,"meetingDate":["2024-10-23"],"gazette_id":"1139001","agenda_lcidc_ids":["1139001_00005"],"meet_name":"立法院第11屆第2會期交通委員會第7次全體委員會議紀錄","content":"一、邀請交通部部長陳世凱、國營臺灣鐵路股份有限公司董事長杜微及文化部就「臺鐵如何精進\n服務品質、落實轉型治理、加速資產活化、強化文資保存及提升鐵道美學與功能」進行專題報\n告，並備質詢；二、邀請交通部鐵道局局長就「我國軌道建設執行概況」進行專題報告，並備質\n詢；三、邀請數位發展部部長黃彥男、數位發展部資通安全署署長及國防部就「國防部財產申報\n作業誤失之問題檢討、應處作為、風險管控及後續強化資安保護」進行專題報告，並備質詢","agenda_id":"1139001_00004"}}}