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{\"word\": \"影\", \"start\": 85.693, \"end\": 85.913, \"score\": 0.998}, {\"word\": \"片\", \"start\": 85.913, \"end\": 86.574, \"score\": 0.998}, {\"word\": \"原\", \"start\": 86.574, \"end\": 87.714, \"score\": 0.912}, {\"word\": \"3\"}, {\"word\": \"0\"}, {\"word\": \"7\"}, {\"word\": \"8\"}, {\"word\": \"車\"}, {\"word\": \"次\", \"start\": 87.714, \"end\": 88.054, \"score\": 0.94}, {\"word\": \"發\"}, {\"word\": \"生\", \"start\": 88.054, \"end\": 88.254, \"score\": 0.997}, {\"word\": \"故\", \"start\": 88.254, \"end\": 88.394, \"score\": 0.867}, {\"word\": \"障\", \"start\": 88.394, \"end\": 88.995, \"score\": 0.934}, {\"word\": \"民\", \"start\": 88.995, \"end\": 89.315, \"score\": 0.927}, {\"word\": \"眾\"}, {\"word\": \"必\", \"start\": 89.315, \"end\": 89.855, \"score\": 0.925}, {\"word\": \"須\"}, {\"word\": \"從\"}, {\"word\": \"另\", \"start\": 89.855, \"end\": 89.975, \"score\": 0.983}, {\"word\": \"外\", \"start\": 89.975, \"end\": 90.095, \"score\": 1.0}, {\"word\": \"一\", \"start\": 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{\"word\": \"一\", \"start\": 94.017, \"end\": 94.097, \"score\": 0.75}, {\"word\": \"班\", \"start\": 94.097, \"end\": 94.557, \"score\": 0.959}, {\"word\": \"那\", \"start\": 94.557, \"end\": 94.777, \"score\": 0.862}, {\"word\": \"還\"}, {\"word\": \"有\", \"start\": 94.777, \"end\": 94.897, \"score\": 0.842}, {\"word\": \"民\", \"start\": 94.897, \"end\": 95.517, \"score\": 0.936}, {\"word\": \"眾\"}, {\"word\": \"因\", \"start\": 95.517, \"end\": 97.198, \"score\": 0.964}, {\"word\": \"為\"}, {\"word\": \"趕\"}, {\"word\": \"轉\"}, {\"word\": \"列\", \"start\": 97.198, \"end\": 97.358, \"score\": 0.99}, {\"word\": \"車\"}, {\"word\": \"而\", \"start\": 97.358, \"end\": 97.618, \"score\": 0.917}, {\"word\": \"跌\", \"start\": 97.618, \"end\": 97.818, \"score\": 0.9}, {\"word\": \"倒\", \"start\": 97.818, \"end\": 97.998, \"score\": 0.921}, {\"word\": \"那\", \"start\": 97.998, \"end\": 98.078, \"score\": 0.837}, {\"word\": \"我\", \"start\": 98.078, \"end\": 98.218, \"score\": 0.73}, {\"word\": \"們\"}, {\"word\": \"再\", \"start\": 98.218, \"end\": 98.459, \"score\": 0.917}, {\"word\": \"來\"}, {\"word\": \"看\", \"start\": 98.459, \"end\": 98.579, \"score\": 0.999}, {\"word\": \"另\", \"start\": 98.579, \"end\": 98.699, \"score\": 0.997}, {\"word\": \"外\", \"start\": 98.699, \"end\": 98.799, \"score\": 1.0}, {\"word\": \"一\", \"start\": 98.799, \"end\": 98.879, \"score\": 0.944}, {\"word\": \"部\", \"start\": 98.879, \"end\": 98.999, \"score\": 0.973}, {\"word\": \"影\", \"start\": 98.999, \"end\": 99.139, \"score\": 0.846}, {\"word\": \"片\", \"start\": 99.139, \"end\": 99.159, \"score\": 0.999}]}, {\"start\": 111.946, \"end\": 127.101, \"text\": \"今年9月11日臺鐵161號車次發生的問題由於自強號都是長途的旅客所以影片中我們可以看到旅客帶著大包小包民眾在轉車的時候造成列車污點進而影響班次\", \"words\": [{\"word\": \"今\", \"start\": 111.946, \"end\": 112.086, \"score\": 0.941}, {\"word\": \"年\", \"start\": 112.086, \"end\": 112.366, \"score\": 0.918}, {\"word\": \"9\"}, {\"word\": \"月\", \"start\": 112.366, \"end\": 112.867, \"score\": 0.884}, {\"word\": \"1\"}, {\"word\": \"1\"}, {\"word\": \"日\", \"start\": 112.867, \"end\": 115.79, \"score\": 0.917}, {\"word\": \"臺\"}, {\"word\": \"鐵\"}, {\"word\": \"1\"}, {\"word\": \"6\"}, {\"word\": \"1\"}, {\"word\": \"號\"}, {\"word\": \"車\"}, {\"word\": \"次\", \"start\": 115.79, \"end\": 116.09, \"score\": 0.932}, {\"word\": \"發\"}, {\"word\": \"生\", \"start\": 116.09, \"end\": 116.23, \"score\": 0.998}, {\"word\": \"的\", \"start\": 116.23, \"end\": 116.791, \"score\": 0.927}, {\"word\": \"問\"}, {\"word\": \"題\"}, {\"word\": \"由\", \"start\": 116.791, \"end\": 116.891, \"score\": 0.988}, {\"word\": \"於\", \"start\": 116.891, \"end\": 117.612, \"score\": 0.944}, {\"word\": \"自\", \"start\": 117.612, \"end\": 118.092, \"score\": 0.893}, {\"word\": \"強\"}, {\"word\": \"號\"}, {\"word\": \"都\", \"start\": 118.092, \"end\": 118.272, \"score\": 0.999}, {\"word\": \"是\", \"start\": 118.272, \"end\": 118.753, \"score\": 0.957}, {\"word\": \"長\"}, {\"word\": \"途\", \"start\": 118.753, \"end\": 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\"score\": 1.0}, {\"word\": \"旅\", \"start\": 121.115, \"end\": 121.235, \"score\": 0.965}, {\"word\": \"客\", \"start\": 121.235, \"end\": 121.536, \"score\": 0.859}, {\"word\": \"帶\"}, {\"word\": \"著\", \"start\": 121.536, \"end\": 121.656, \"score\": 0.833}, {\"word\": \"大\", \"start\": 121.656, \"end\": 121.796, \"score\": 0.998}, {\"word\": \"包\", \"start\": 121.796, \"end\": 122.016, \"score\": 0.946}, {\"word\": \"小\", \"start\": 122.016, \"end\": 122.216, \"score\": 0.999}, {\"word\": \"包\", \"start\": 122.216, \"end\": 123.718, \"score\": 0.97}, {\"word\": \"民\", \"start\": 123.718, \"end\": 123.938, \"score\": 0.822}, {\"word\": \"眾\"}, {\"word\": \"在\", \"start\": 123.938, \"end\": 124.519, \"score\": 0.919}, {\"word\": \"轉\"}, {\"word\": \"車\"}, {\"word\": \"的\", \"start\": 124.519, \"end\": 124.659, \"score\": 0.999}, {\"word\": \"時\"}, {\"word\": \"候\", \"start\": 124.659, \"end\": 124.859, \"score\": 0.9}, {\"word\": \"造\", \"start\": 124.859, \"end\": 125.079, \"score\": 0.983}, {\"word\": \"成\", \"start\": 125.079, \"end\": 125.26, \"score\": 0.894}, {\"word\": \"列\", \"start\": 125.26, \"end\": 125.6, \"score\": 0.933}, {\"word\": \"車\"}, {\"word\": \"污\", \"start\": 125.6, \"end\": 126.281, \"score\": 0.911}, {\"word\": \"點\"}, {\"word\": \"進\"}, {\"word\": \"而\", \"start\": 126.281, \"end\": 126.401, \"score\": 0.856}, {\"word\": \"影\", \"start\": 126.401, \"end\": 126.801, \"score\": 0.95}, {\"word\": \"響\"}, {\"word\": \"班\", \"start\": 126.801, \"end\": 127.081, \"score\": 0.938}, {\"word\": \"次\", \"start\": 127.081, \"end\": 127.101, \"score\": 0.0}]}, {\"start\": 129.243, \"end\": 143.454, \"text\": \"臺鐵提供的資料臺鐵近3年的列車故障班次都在200件以上造成污點的時間都超過1萬分鐘以上影響的旅客日平均高達379人次列車主要故障原因\", \"words\": [{\"word\": \"臺\"}, {\"word\": \"鐵\"}, {\"word\": \"提\", \"start\": 129.243, \"end\": 129.363, \"score\": 1.0}, {\"word\": \"供\", \"start\": 129.363, \"end\": 129.503, \"score\": 0.999}, {\"word\": \"的\", \"start\": 129.503, \"end\": 129.824, \"score\": 0.937}, {\"word\": \"資\"}, {\"word\": \"料\", \"start\": 129.824, \"end\": 130.564, \"score\": 0.945}, {\"word\": \"臺\"}, {\"word\": \"鐵\"}, {\"word\": \"近\", \"start\": 130.564, \"end\": 131.005, \"score\": 0.927}, {\"word\": \"3\"}, {\"word\": \"年\", \"start\": 131.005, \"end\": 131.425, \"score\": 0.992}, {\"word\": \"的\", \"start\": 131.425, \"end\": 131.725, \"score\": 1.0}, {\"word\": \"列\", \"start\": 131.725, \"end\": 132.165, \"score\": 0.947}, {\"word\": \"車\"}, {\"word\": \"故\", \"start\": 132.165, \"end\": 132.266, \"score\": 0.92}, {\"word\": \"障\", \"start\": 132.266, \"end\": 132.466, \"score\": 0.926}, {\"word\": \"班\", \"start\": 132.466, \"end\": 132.646, \"score\": 0.949}, {\"word\": \"次\", \"start\": 132.646, \"end\": 132.766, \"score\": 0.833}, {\"word\": \"都\", \"start\": 132.766, \"end\": 132.866, \"score\": 1.0}, {\"word\": \"在\", \"start\": 132.866, \"end\": 133.406, \"score\": 0.926}, {\"word\": \"2\"}, {\"word\": \"0\"}, {\"word\": \"0\"}, {\"word\": \"件\", \"start\": 133.406, \"end\": 133.587, \"score\": 0.891}, {\"word\": \"以\", \"start\": 133.587, \"end\": 133.767, \"score\": 0.981}, {\"word\": \"上\", \"start\": 133.767, \"end\": 134.447, \"score\": 0.971}, {\"word\": \"造\", \"start\": 134.447, \"end\": 134.587, \"score\": 0.991}, {\"word\": \"成\", \"start\": 134.587, \"end\": 134.748, \"score\": 0.865}, {\"word\": \"污\", \"start\": 134.748, \"end\": 135.068, \"score\": 0.874}, {\"word\": \"點\"}, {\"word\": \"的\", \"start\": 135.068, \"end\": 135.528, \"score\": 0.911}, {\"word\": \"時\"}, {\"word\": \"間\"}, {\"word\": \"都\", \"start\": 135.528, \"end\": 135.728, \"score\": 1.0}, {\"word\": \"超\", \"start\": 135.728, \"end\": 136.649, \"score\": 0.927}, {\"word\": \"過\"}, {\"word\": \"1\"}, {\"word\": \"萬\"}, {\"word\": \"分\", \"start\": 136.649, \"end\": 137.049, \"score\": 0.949}, {\"word\": \"鐘\"}, {\"word\": \"以\", \"start\": 137.049, \"end\": 137.209, \"score\": 0.909}, {\"word\": \"上\", \"start\": 137.209, \"end\": 137.75, \"score\": 0.999}, {\"word\": \"影\", \"start\": 137.75, \"end\": 138.17, \"score\": 0.951}, {\"word\": \"響\"}, {\"word\": \"的\", \"start\": 138.17, \"end\": 138.31, \"score\": 1.0}, {\"word\": \"旅\", \"start\": 138.31, \"end\": 138.49, \"score\": 0.971}, {\"word\": \"客\", \"start\": 138.49, \"end\": 138.691, \"score\": 0.96}, {\"word\": \"日\", \"start\": 138.691, \"end\": 138.911, \"score\": 0.999}, {\"word\": \"平\", \"start\": 138.911, \"end\": 139.151, \"score\": 0.917}, {\"word\": \"均\", \"start\": 139.151, \"end\": 140.192, \"score\": 0.944}, {\"word\": \"高\", \"start\": 140.192, \"end\": 141.473, \"score\": 0.906}, {\"word\": \"達\"}, {\"word\": \"3\"}, {\"word\": \"7\"}, {\"word\": \"9\"}, {\"word\": \"人\", \"start\": 141.473, \"end\": 141.753, \"score\": 0.941}, {\"word\": \"次\", \"start\": 141.753, \"end\": 142.374, \"score\": 0.983}, {\"word\": \"列\", \"start\": 142.374, \"end\": 142.754, \"score\": 0.927}, {\"word\": \"車\"}, {\"word\": \"主\", \"start\": 142.754, \"end\": 142.854, \"score\": 0.999}, {\"word\": \"要\", \"start\": 142.854, \"end\": 143.014, \"score\": 0.878}, {\"word\": \"故\", \"start\": 143.014, \"end\": 143.134, \"score\": 0.941}, {\"word\": \"障\", \"start\": 143.134, \"end\": 143.314, \"score\": 0.929}, {\"word\": \"原\", \"start\": 143.314, \"end\": 143.434, \"score\": 0.989}, {\"word\": \"因\", \"start\": 143.434, \"end\": 143.454, \"score\": 0.939}]}, {\"start\": 144.435, \"end\": 168.662, \"text\": \"可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等那其中區間車它的故障次數最多那再來是自強號則以PP自強號的故障次數最高那最新型的EMU3000故障車數也有逐年增加的趨勢那今年1到8月光是區間車故障次數就達74次了過往3年都超過100次區間車是我國\", \"words\": [{\"word\": \"可\", \"start\": 144.435, \"end\": 144.495, \"score\": 0.707}, {\"word\": \"以\", \"start\": 144.495, \"end\": 144.575, \"score\": 0.71}, {\"word\": \"看\", \"start\": 144.575, \"end\": 144.715, \"score\": 0.972}, {\"word\": \"到\", \"start\": 144.715, \"end\": 144.915, \"score\": 0.919}, {\"word\": \"是\", \"start\": 144.915, \"end\": 145.155, \"score\": 0.928}, {\"word\": \"因\", \"start\": 145.155, 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--> 00:00:28,781\n董事長早我們先來看根據臺鐵公司的資料提供臺鐵公司所營運的軌道路網共計1072.3公里為全國第一那載客量也從110年的1億5493萬人次成長到110年的1億7025萬人次\n\n3\n00:00:34,881 --> 00:00:58,229\n那一百一十二年在客量高達兩億一千九百三十一萬人次那一到七月也累積了一億三千六百二十九點五萬人次那代表臺鐵是我國國人重要的公共運輸工具臺鐵行程安全至關重要在此本席要就叫董事長我們先來看臺鐵列車故事故障不斷那臺鐵的積極周圍是是請播放\n\n4\n00:01:15,509 --> 00:01:39,159\n我們可以看到旅客從一輛列車從區間車下來之後到另外一輛這是發生在今年9月5號臺鐵3078車次的影片原3078車次發生故障民眾必須從另外一班列車轉到另外轉到對向越台的另外一班那還有民眾因為趕轉列車而跌倒那我們再來看另外一部影片\n\n5\n00:01:51,946 --> 00:02:07,101\n今年9月11日臺鐵161號車次發生的問題由於自強號都是長途的旅客所以影片中我們可以看到旅客帶著大包小包民眾在轉車的時候造成列車污點進而影響班次\n\n6\n00:02:09,243 --> 00:02:23,454\n臺鐵提供的資料臺鐵近3年的列車故障班次都在200件以上造成污點的時間都超過1萬分鐘以上影響的旅客日平均高達379人次列車主要故障原因\n\n7\n00:02:24,435 --> 00:02:48,662\n可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等那其中區間車它的故障次數最多那再來是自強號則以PP自強號的故障次數最高那最新型的EMU3000故障車數也有逐年增加的趨勢那今年1到8月光是區間車故障次數就達74次了過往3年都超過100次區間車是我國\n\n8\n00:02:51,503 --> 00:03:11,038\n的上班族主要通行工具之一,請問董事長如何降低區間車的故障次數?有關於區間車的部分,我們現在900型的新車的投進來都還很正常那我們有發生故障的這種車種,大部分都是比較舊式的500型跟600型\n\n9\n00:03:13,360 --> 00:03:32,696\n我這邊就要請教問你是要如何降低是是是就是500型我們已經有做過動力改造所以500型的部分動力改造過後剩下我們下一階段的工作就是包括它的車門還有一些其他的次系統的一個再改進\n\n10\n00:03:33,897 --> 00:03:50,219\n那這個部分我們現在正在進行那另外還有就是那個600型600型跟500型是屬於同一類車型本席這邊要提到志強號的故障次數有52次、菊光號35次這是從今年1月到8月的統計\n\n11\n00:03:51,360 --> 00:04:10,177\n那列車故障的原因多為機械、機械故障這是臺鐵公司所提供的那造成平凡故障的原因是什麼是因為人員操作不當還是維修的流程出了問題這跟委員報告這兩個包括我們的推拉式PP還有我們的舉光號這個它大部分的故障都是因為它的車頭機車頭那機車頭這兩類車真的是比較老舊一點\n\n12\n00:04:16,754 --> 00:04:39,990\n那EMU37是最新的車型啊近年那最近也有逐漸升高的趨勢那臺鐵有針對這個問題做出改善嗎?有做通盤的檢討嗎?有,三間型它故障次數並不是很多啦那主要是因為新車型我們對它它車型裡面的FailtoSafe的這個機制我們要求也比較嚴格\n\n13\n00:04:40,911 --> 00:04:46,000\n那這個日立廠商有做這個深入的研究就他已經有發現過的這個問題都有在做改進\n\n14\n00:04:50,726 --> 00:05:06,731\n希望董事長這邊可以改善希望臺鐵繼續努力這邊也邀請部長這邊來督促臺鐵公司因為這攸關我們國人上班族每天通勤的因為部長也有提到希望把影響降到最低希望這邊部長來督促臺鐵董事長我們這邊再來看到債務人員遭受攻擊的問題\n\n15\n00:05:12,873 --> 00:05:34,569\n今年4月3號在臺鐵在臺鐵高雄站就有發生那8月7號在臺鐵大林站也有發生9月20號在臺鐵羅東站也有發生那當然還有其他很多的例子啊本期這邊就不一一舉例了那為什麼臺鐵站務人員遭受攻擊或是遭受民眾辱罵的事件不斷發生呢臺鐵這邊有沒有要來做改進\n\n16\n00:05:35,109 --> 00:05:58,220\n是是是,這個我們有去看紀錄,類似的情形我們在112年以前每一年發生的件數大概是兩件左右那今年的確比較多一點那我們去分析,大部分都是乘務人員跟我們這個車站的戰務人員我們這邊可以提供戰務人員還有,戰務人員有什麼樣的協助?\n\n17\n00:05:59,282 --> 00:06:21,087\n有有,政務人員如果碰到這種情形第一時間當然我們會去車站或者是警方會去支援那第二個就是在事後如果我們的人員他有需要他認為他要提出這個告訴或者是對他自己的一個法律的一個保障我們這個會積極去協助他\n\n18\n00:06:23,507 --> 00:06:42,373\n董事長本身認為這些都沒有辦法有效保護第一線的戰務人員那臺鐵公司有沒有考慮過就是研議讓我們的列車人員、戰務人員都配掛迷路棋這個我們有在研議的我們有在研議因為我們現階段是在看就是因為我們是公司嘛我們在法規面是不是適當\n\n19\n00:06:43,473 --> 00:07:07,911\n然後這個另外就是我們也要徵詢一下我們同仁的他們的意見是不是適合用公發的方式那初期我們會在車上已經演繹多久了請教董事長有一個多月了一個多月那再請董事長提供書面資料給本席的辦公室好的好的那我們接下來看到臺鐵的投票問題董事長您知道他是誰嗎\n\n20\n00:07:12,244 --> 00:07:17,305\n二、邀請交通部鐵道局局長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司\n\n21\n00:07:37,791 --> 00:08:06,449\n在臺鐵討票的紀錄那討票對臺鐵公司一定是重大的損失是董事長對於討票的問題您要怎麼來解決?是其實跟委員報告我們現在有發生討票或者是他有越級乘車這種情形跟以往比較不一樣因為現在我們在密集的地區我們立體化的車站變得比較多所以他要經過這個我們鐵路的古道來討票現在是不太會發生的\n\n22\n00:08:06,829 --> 00:08:30,285\n所以現在我們…董事長,逃票的這個行為不但造成臺鐵損失,也影響社會風氣啊,那臺鐵有沒有演繹?有啊,我們對於逃票的這個行為,我們還是會加強,好,來做預防,包括車站跟車廂那有沒有要來修改相關的法規?法規我們是只能遵循鐵路法,只能遵循鐵路法\n\n23\n00:08:31,363 --> 00:08:41,101\n董事長本席的建議實在應該跟鐵道局還有法務部警政署做跨部會的演繹畢竟這個對於社會風氣都有很嚴重的影響好這個我們來考慮OK好以上謝謝好謝謝委員\n\n","tsv":"start\tend\ttext\n3069\t8677\t好,謝謝主席,主席請杜董事長好,臺鐵杜董事長\n15317\t28781\t董事長早我們先來看根據臺鐵公司的資料提供臺鐵公司所營運的軌道路網共計1072.3公里為全國第一那載客量也從110年的1億5493萬人次成長到110年的1億7025萬人次\n34881\t58229\t那一百一十二年在客量高達兩億一千九百三十一萬人次那一到七月也累積了一億三千六百二十九點五萬人次那代表臺鐵是我國國人重要的公共運輸工具臺鐵行程安全至關重要在此本席要就叫董事長我們先來看臺鐵列車故事故障不斷那臺鐵的積極周圍是是請播放\n75509\t99159\t我們可以看到旅客從一輛列車從區間車下來之後到另外一輛這是發生在今年9月5號臺鐵3078車次的影片原3078車次發生故障民眾必須從另外一班列車轉到另外轉到對向越台的另外一班那還有民眾因為趕轉列車而跌倒那我們再來看另外一部影片\n111946\t127101\t今年9月11日臺鐵161號車次發生的問題由於自強號都是長途的旅客所以影片中我們可以看到旅客帶著大包小包民眾在轉車的時候造成列車污點進而影響班次\n129243\t143454\t臺鐵提供的資料臺鐵近3年的列車故障班次都在200件以上造成污點的時間都超過1萬分鐘以上影響的旅客日平均高達379人次列車主要故障原因\n144435\t168662\t可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等那其中區間車它的故障次數最多那再來是自強號則以PP自強號的故障次數最高那最新型的EMU3000故障車數也有逐年增加的趨勢那今年1到8月光是區間車故障次數就達74次了過往3年都超過100次區間車是我國\n171503\t191038\t的上班族主要通行工具之一,請問董事長如何降低區間車的故障次數?有關於區間車的部分,我們現在900型的新車的投進來都還很正常那我們有發生故障的這種車種,大部分都是比較舊式的500型跟600型\n193360\t212696\t我這邊就要請教問你是要如何降低是是是就是500型我們已經有做過動力改造所以500型的部分動力改造過後剩下我們下一階段的工作就是包括它的車門還有一些其他的次系統的一個再改進\n213897\t230219\t那這個部分我們現在正在進行那另外還有就是那個600型600型跟500型是屬於同一類車型本席這邊要提到志強號的故障次數有52次、菊光號35次這是從今年1月到8月的統計\n231360\t250177\t那列車故障的原因多為機械、機械故障這是臺鐵公司所提供的那造成平凡故障的原因是什麼是因為人員操作不當還是維修的流程出了問題這跟委員報告這兩個包括我們的推拉式PP還有我們的舉光號這個它大部分的故障都是因為它的車頭機車頭那機車頭這兩類車真的是比較老舊一點\n256754\t279990\t那EMU37是最新的車型啊近年那最近也有逐漸升高的趨勢那臺鐵有針對這個問題做出改善嗎?有做通盤的檢討嗎?有,三間型它故障次數並不是很多啦那主要是因為新車型我們對它它車型裡面的Fail to Safe的這個機制我們要求也比較嚴格\n280911\t286000\t那這個日立廠商有做這個深入的研究就他已經有發現過的這個問題都有在做改進\n290726\t306731\t希望董事長這邊可以改善希望臺鐵繼續努力這邊也邀請部長這邊來督促臺鐵公司因為這攸關我們國人上班族每天通勤的因為部長也有提到希望把影響降到最低希望這邊部長來督促臺鐵董事長我們這邊再來看到債務人員遭受攻擊的問題\n312873\t334569\t今年4月3號在臺鐵在臺鐵高雄站就有發生那8月7號在臺鐵大林站也有發生9月20號在臺鐵羅東站也有發生那當然還有其他很多的例子啊本期這邊就不一一舉例了那為什麼臺鐵站務人員遭受攻擊或是遭受民眾辱罵的事件不斷發生呢臺鐵這邊有沒有要來做改進\n335109\t358220\t是是是,這個我們有去看紀錄,類似的情形我們在112年以前每一年發生的件數大概是兩件左右那今年的確比較多一點那我們去分析,大部分都是乘務人員跟我們這個車站的戰務人員我們這邊可以提供戰務人員還有,戰務人員有什麼樣的協助?\n359282\t381087\t有有,政務人員如果碰到這種情形第一時間當然我們會去車站或者是警方會去支援那第二個就是在事後如果我們的人員他有需要他認為他要提出這個告訴或者是對他自己的一個法律的一個保障我們這個會積極去協助他\n383507\t402373\t董事長本身認為這些都沒有辦法有效保護第一線的戰務人員那臺鐵公司有沒有考慮過就是研議讓我們的列車人員、戰務人員都配掛迷路棋這個我們有在研議的我們有在研議因為我們現階段是在看就是因為我們是公司嘛我們在法規面是不是適當\n403473\t427911\t然後這個另外就是我們也要徵詢一下我們同仁的他們的意見是不是適合用公發的方式那初期我們會在車上已經演繹多久了請教董事長有一個多月了一個多月那再請董事長提供書面資料給本席的辦公室好的好的那我們接下來看到臺鐵的投票問題董事長您知道他是誰嗎\n432244\t437305\t二、邀請交通部鐵道局局長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司\n457791\t486449\t在臺鐵討票的紀錄那討票對臺鐵公司一定是重大的損失是董事長對於討票的問題您要怎麼來解決?是其實跟委員報告我們現在有發生討票或者是他有越級乘車這種情形跟以往比較不一樣因為現在我們在密集的地區我們立體化的車站變得比較多所以他要經過這個我們鐵路的古道來討票現在是不太會發生的\n486829\t510285\t所以現在我們… 董事長,逃票的這個行為不但造成臺鐵損失,也影響社會風氣啊,那臺鐵有沒有演繹?有啊,我們對於逃票的這個行為,我們還是會加強,好,來做預防,包括車站跟車廂 那有沒有要來修改相關的法規?法規我們是只能遵循鐵路法,只能遵循鐵路法\n511363\t521101\t董事長本席的建議實在應該跟鐵道局還有法務部警政署做跨部會的演繹畢竟這個對於社會風氣都有很嚴重的影響好這個我們來考慮OK好以上謝謝好謝謝委員\n","txt":"好,謝謝主席,主席請杜董事長好,臺鐵杜董事長\n董事長早我們先來看根據臺鐵公司的資料提供臺鐵公司所營運的軌道路網共計1072.3公里為全國第一那載客量也從110年的1億5493萬人次成長到110年的1億7025萬人次\n那一百一十二年在客量高達兩億一千九百三十一萬人次那一到七月也累積了一億三千六百二十九點五萬人次那代表臺鐵是我國國人重要的公共運輸工具臺鐵行程安全至關重要在此本席要就叫董事長我們先來看臺鐵列車故事故障不斷那臺鐵的積極周圍是是請播放\n我們可以看到旅客從一輛列車從區間車下來之後到另外一輛這是發生在今年9月5號臺鐵3078車次的影片原3078車次發生故障民眾必須從另外一班列車轉到另外轉到對向越台的另外一班那還有民眾因為趕轉列車而跌倒那我們再來看另外一部影片\n今年9月11日臺鐵161號車次發生的問題由於自強號都是長途的旅客所以影片中我們可以看到旅客帶著大包小包民眾在轉車的時候造成列車污點進而影響班次\n臺鐵提供的資料臺鐵近3年的列車故障班次都在200件以上造成污點的時間都超過1萬分鐘以上影響的旅客日平均高達379人次列車主要故障原因\n可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等那其中區間車它的故障次數最多那再來是自強號則以PP自強號的故障次數最高那最新型的EMU3000故障車數也有逐年增加的趨勢那今年1到8月光是區間車故障次數就達74次了過往3年都超過100次區間車是我國\n的上班族主要通行工具之一,請問董事長如何降低區間車的故障次數?有關於區間車的部分,我們現在900型的新車的投進來都還很正常那我們有發生故障的這種車種,大部分都是比較舊式的500型跟600型\n我這邊就要請教問你是要如何降低是是是就是500型我們已經有做過動力改造所以500型的部分動力改造過後剩下我們下一階段的工作就是包括它的車門還有一些其他的次系統的一個再改進\n那這個部分我們現在正在進行那另外還有就是那個600型600型跟500型是屬於同一類車型本席這邊要提到志強號的故障次數有52次、菊光號35次這是從今年1月到8月的統計\n那列車故障的原因多為機械、機械故障這是臺鐵公司所提供的那造成平凡故障的原因是什麼是因為人員操作不當還是維修的流程出了問題這跟委員報告這兩個包括我們的推拉式PP還有我們的舉光號這個它大部分的故障都是因為它的車頭機車頭那機車頭這兩類車真的是比較老舊一點\n那EMU37是最新的車型啊近年那最近也有逐漸升高的趨勢那臺鐵有針對這個問題做出改善嗎?有做通盤的檢討嗎?有,三間型它故障次數並不是很多啦那主要是因為新車型我們對它它車型裡面的Fail to Safe的這個機制我們要求也比較嚴格\n那這個日立廠商有做這個深入的研究就他已經有發現過的這個問題都有在做改進\n希望董事長這邊可以改善希望臺鐵繼續努力這邊也邀請部長這邊來督促臺鐵公司因為這攸關我們國人上班族每天通勤的因為部長也有提到希望把影響降到最低希望這邊部長來督促臺鐵董事長我們這邊再來看到債務人員遭受攻擊的問題\n今年4月3號在臺鐵在臺鐵高雄站就有發生那8月7號在臺鐵大林站也有發生9月20號在臺鐵羅東站也有發生那當然還有其他很多的例子啊本期這邊就不一一舉例了那為什麼臺鐵站務人員遭受攻擊或是遭受民眾辱罵的事件不斷發生呢臺鐵這邊有沒有要來做改進\n是是是,這個我們有去看紀錄,類似的情形我們在112年以前每一年發生的件數大概是兩件左右那今年的確比較多一點那我們去分析,大部分都是乘務人員跟我們這個車站的戰務人員我們這邊可以提供戰務人員還有,戰務人員有什麼樣的協助?\n有有,政務人員如果碰到這種情形第一時間當然我們會去車站或者是警方會去支援那第二個就是在事後如果我們的人員他有需要他認為他要提出這個告訴或者是對他自己的一個法律的一個保障我們這個會積極去協助他\n董事長本身認為這些都沒有辦法有效保護第一線的戰務人員那臺鐵公司有沒有考慮過就是研議讓我們的列車人員、戰務人員都配掛迷路棋這個我們有在研議的我們有在研議因為我們現階段是在看就是因為我們是公司嘛我們在法規面是不是適當\n然後這個另外就是我們也要徵詢一下我們同仁的他們的意見是不是適合用公發的方式那初期我們會在車上已經演繹多久了請教董事長有一個多月了一個多月那再請董事長提供書面資料給本席的辦公室好的好的那我們接下來看到臺鐵的投票問題董事長您知道他是誰嗎\n二、邀請交通部鐵道局局長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司\n在臺鐵討票的紀錄那討票對臺鐵公司一定是重大的損失是董事長對於討票的問題您要怎麼來解決?是其實跟委員報告我們現在有發生討票或者是他有越級乘車這種情形跟以往比較不一樣因為現在我們在密集的地區我們立體化的車站變得比較多所以他要經過這個我們鐵路的古道來討票現在是不太會發生的\n所以現在我們… 董事長,逃票的這個行為不但造成臺鐵損失,也影響社會風氣啊,那臺鐵有沒有演繹?有啊,我們對於逃票的這個行為,我們還是會加強,好,來做預防,包括車站跟車廂 那有沒有要來修改相關的法規?法規我們是只能遵循鐵路法,只能遵循鐵路法\n董事長本席的建議實在應該跟鐵道局還有法務部警政署做跨部會的演繹畢竟這個對於社會風氣都有很嚴重的影響好這個我們來考慮OK好以上謝謝好謝謝委員\n","vtt":"WEBVTT\n\n00:03.069 --> 00:08.677\n好,謝謝主席,主席請杜董事長好,臺鐵杜董事長\n\n00:15.317 --> 00:28.781\n董事長早我們先來看根據臺鐵公司的資料提供臺鐵公司所營運的軌道路網共計1072.3公里為全國第一那載客量也從110年的1億5493萬人次成長到110年的1億7025萬人次\n\n00:34.881 --> 00:58.229\n那一百一十二年在客量高達兩億一千九百三十一萬人次那一到七月也累積了一億三千六百二十九點五萬人次那代表臺鐵是我國國人重要的公共運輸工具臺鐵行程安全至關重要在此本席要就叫董事長我們先來看臺鐵列車故事故障不斷那臺鐵的積極周圍是是請播放\n\n01:15.509 --> 01:39.159\n我們可以看到旅客從一輛列車從區間車下來之後到另外一輛這是發生在今年9月5號臺鐵3078車次的影片原3078車次發生故障民眾必須從另外一班列車轉到另外轉到對向越台的另外一班那還有民眾因為趕轉列車而跌倒那我們再來看另外一部影片\n\n01:51.946 --> 02:07.101\n今年9月11日臺鐵161號車次發生的問題由於自強號都是長途的旅客所以影片中我們可以看到旅客帶著大包小包民眾在轉車的時候造成列車污點進而影響班次\n\n02:09.243 --> 02:23.454\n臺鐵提供的資料臺鐵近3年的列車故障班次都在200件以上造成污點的時間都超過1萬分鐘以上影響的旅客日平均高達379人次列車主要故障原因\n\n02:24.435 --> 02:48.662\n可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等那其中區間車它的故障次數最多那再來是自強號則以PP自強號的故障次數最高那最新型的EMU3000故障車數也有逐年增加的趨勢那今年1到8月光是區間車故障次數就達74次了過往3年都超過100次區間車是我國\n\n02:51.503 --> 03:11.038\n的上班族主要通行工具之一,請問董事長如何降低區間車的故障次數?有關於區間車的部分,我們現在900型的新車的投進來都還很正常那我們有發生故障的這種車種,大部分都是比較舊式的500型跟600型\n\n03:13.360 --> 03:32.696\n我這邊就要請教問你是要如何降低是是是就是500型我們已經有做過動力改造所以500型的部分動力改造過後剩下我們下一階段的工作就是包括它的車門還有一些其他的次系統的一個再改進\n\n03:33.897 --> 03:50.219\n那這個部分我們現在正在進行那另外還有就是那個600型600型跟500型是屬於同一類車型本席這邊要提到志強號的故障次數有52次、菊光號35次這是從今年1月到8月的統計\n\n03:51.360 --> 04:10.177\n那列車故障的原因多為機械、機械故障這是臺鐵公司所提供的那造成平凡故障的原因是什麼是因為人員操作不當還是維修的流程出了問題這跟委員報告這兩個包括我們的推拉式PP還有我們的舉光號這個它大部分的故障都是因為它的車頭機車頭那機車頭這兩類車真的是比較老舊一點\n\n04:16.754 --> 04:39.990\n那EMU37是最新的車型啊近年那最近也有逐漸升高的趨勢那臺鐵有針對這個問題做出改善嗎?有做通盤的檢討嗎?有,三間型它故障次數並不是很多啦那主要是因為新車型我們對它它車型裡面的FailtoSafe的這個機制我們要求也比較嚴格\n\n04:40.911 --> 04:46.000\n那這個日立廠商有做這個深入的研究就他已經有發現過的這個問題都有在做改進\n\n04:50.726 --> 05:06.731\n希望董事長這邊可以改善希望臺鐵繼續努力這邊也邀請部長這邊來督促臺鐵公司因為這攸關我們國人上班族每天通勤的因為部長也有提到希望把影響降到最低希望這邊部長來督促臺鐵董事長我們這邊再來看到債務人員遭受攻擊的問題\n\n05:12.873 --> 05:34.569\n今年4月3號在臺鐵在臺鐵高雄站就有發生那8月7號在臺鐵大林站也有發生9月20號在臺鐵羅東站也有發生那當然還有其他很多的例子啊本期這邊就不一一舉例了那為什麼臺鐵站務人員遭受攻擊或是遭受民眾辱罵的事件不斷發生呢臺鐵這邊有沒有要來做改進\n\n05:35.109 --> 05:58.220\n是是是,這個我們有去看紀錄,類似的情形我們在112年以前每一年發生的件數大概是兩件左右那今年的確比較多一點那我們去分析,大部分都是乘務人員跟我們這個車站的戰務人員我們這邊可以提供戰務人員還有,戰務人員有什麼樣的協助?\n\n05:59.282 --> 06:21.087\n有有,政務人員如果碰到這種情形第一時間當然我們會去車站或者是警方會去支援那第二個就是在事後如果我們的人員他有需要他認為他要提出這個告訴或者是對他自己的一個法律的一個保障我們這個會積極去協助他\n\n06:23.507 --> 06:42.373\n董事長本身認為這些都沒有辦法有效保護第一線的戰務人員那臺鐵公司有沒有考慮過就是研議讓我們的列車人員、戰務人員都配掛迷路棋這個我們有在研議的我們有在研議因為我們現階段是在看就是因為我們是公司嘛我們在法規面是不是適當\n\n06:43.473 --> 07:07.911\n然後這個另外就是我們也要徵詢一下我們同仁的他們的意見是不是適合用公發的方式那初期我們會在車上已經演繹多久了請教董事長有一個多月了一個多月那再請董事長提供書面資料給本席的辦公室好的好的那我們接下來看到臺鐵的投票問題董事長您知道他是誰嗎\n\n07:12.244 --> 07:17.305\n二、邀請交通部鐵道局局長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司\n\n07:37.791 --> 08:06.449\n在臺鐵討票的紀錄那討票對臺鐵公司一定是重大的損失是董事長對於討票的問題您要怎麼來解決?是其實跟委員報告我們現在有發生討票或者是他有越級乘車這種情形跟以往比較不一樣因為現在我們在密集的地區我們立體化的車站變得比較多所以他要經過這個我們鐵路的古道來討票現在是不太會發生的\n\n08:06.829 --> 08:30.285\n所以現在我們…董事長,逃票的這個行為不但造成臺鐵損失,也影響社會風氣啊,那臺鐵有沒有演繹?有啊,我們對於逃票的這個行為,我們還是會加強,好,來做預防,包括車站跟車廂那有沒有要來修改相關的法規?法規我們是只能遵循鐵路法,只能遵循鐵路法\n\n08:31.363 --> 08:41.101\n董事長本席的建議實在應該跟鐵道局還有法務部警政署做跨部會的演繹畢竟這個對於社會風氣都有很嚴重的影響好這個我們來考慮OK好以上謝謝好謝謝委員\n\n","segments":[{"start":3.069,"end":8.677,"text":"好,謝謝主席,主席請杜董事長好,臺鐵杜董事長"},{"start":15.317,"end":28.781,"text":"董事長早我們先來看根據臺鐵公司的資料提供臺鐵公司所營運的軌道路網共計1072.3公里為全國第一那載客量也從110年的1億5493萬人次成長到110年的1億7025萬人次"},{"start":34.881,"end":58.229,"text":"那一百一十二年在客量高達兩億一千九百三十一萬人次那一到七月也累積了一億三千六百二十九點五萬人次那代表臺鐵是我國國人重要的公共運輸工具臺鐵行程安全至關重要在此本席要就叫董事長我們先來看臺鐵列車故事故障不斷那臺鐵的積極周圍是是請播放"},{"start":75.509,"end":99.159,"text":"我們可以看到旅客從一輛列車從區間車下來之後到另外一輛這是發生在今年9月5號臺鐵3078車次的影片原3078車次發生故障民眾必須從另外一班列車轉到另外轉到對向越台的另外一班那還有民眾因為趕轉列車而跌倒那我們再來看另外一部影片"},{"start":111.946,"end":127.101,"text":"今年9月11日臺鐵161號車次發生的問題由於自強號都是長途的旅客所以影片中我們可以看到旅客帶著大包小包民眾在轉車的時候造成列車污點進而影響班次"},{"start":129.243,"end":143.454,"text":"臺鐵提供的資料臺鐵近3年的列車故障班次都在200件以上造成污點的時間都超過1萬分鐘以上影響的旅客日平均高達379人次列車主要故障原因"},{"start":144.435,"end":168.662,"text":"可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等那其中區間車它的故障次數最多那再來是自強號則以PP自強號的故障次數最高那最新型的EMU3000故障車數也有逐年增加的趨勢那今年1到8月光是區間車故障次數就達74次了過往3年都超過100次區間車是我國"},{"start":171.503,"end":191.038,"text":"的上班族主要通行工具之一,請問董事長如何降低區間車的故障次數?有關於區間車的部分,我們現在900型的新車的投進來都還很正常那我們有發生故障的這種車種,大部分都是比較舊式的500型跟600型"},{"start":193.36,"end":212.696,"text":"我這邊就要請教問你是要如何降低是是是就是500型我們已經有做過動力改造所以500型的部分動力改造過後剩下我們下一階段的工作就是包括它的車門還有一些其他的次系統的一個再改進"},{"start":213.897,"end":230.219,"text":"那這個部分我們現在正在進行那另外還有就是那個600型600型跟500型是屬於同一類車型本席這邊要提到志強號的故障次數有52次、菊光號35次這是從今年1月到8月的統計"},{"start":231.36,"end":250.177,"text":"那列車故障的原因多為機械、機械故障這是臺鐵公司所提供的那造成平凡故障的原因是什麼是因為人員操作不當還是維修的流程出了問題這跟委員報告這兩個包括我們的推拉式PP還有我們的舉光號這個它大部分的故障都是因為它的車頭機車頭那機車頭這兩類車真的是比較老舊一點"},{"start":256.754,"end":279.99,"text":"那EMU37是最新的車型啊近年那最近也有逐漸升高的趨勢那臺鐵有針對這個問題做出改善嗎?有做通盤的檢討嗎?有,三間型它故障次數並不是很多啦那主要是因為新車型我們對它它車型裡面的Fail to Safe的這個機制我們要求也比較嚴格"},{"start":280.911,"end":286,"text":"那這個日立廠商有做這個深入的研究就他已經有發現過的這個問題都有在做改進"},{"start":290.726,"end":306.731,"text":"希望董事長這邊可以改善希望臺鐵繼續努力這邊也邀請部長這邊來督促臺鐵公司因為這攸關我們國人上班族每天通勤的因為部長也有提到希望把影響降到最低希望這邊部長來督促臺鐵董事長我們這邊再來看到債務人員遭受攻擊的問題"},{"start":312.873,"end":334.569,"text":"今年4月3號在臺鐵在臺鐵高雄站就有發生那8月7號在臺鐵大林站也有發生9月20號在臺鐵羅東站也有發生那當然還有其他很多的例子啊本期這邊就不一一舉例了那為什麼臺鐵站務人員遭受攻擊或是遭受民眾辱罵的事件不斷發生呢臺鐵這邊有沒有要來做改進"},{"start":335.109,"end":358.22,"text":"是是是,這個我們有去看紀錄,類似的情形我們在112年以前每一年發生的件數大概是兩件左右那今年的確比較多一點那我們去分析,大部分都是乘務人員跟我們這個車站的戰務人員我們這邊可以提供戰務人員還有,戰務人員有什麼樣的協助?"},{"start":359.282,"end":381.087,"text":"有有,政務人員如果碰到這種情形第一時間當然我們會去車站或者是警方會去支援那第二個就是在事後如果我們的人員他有需要他認為他要提出這個告訴或者是對他自己的一個法律的一個保障我們這個會積極去協助他"},{"start":383.507,"end":402.373,"text":"董事長本身認為這些都沒有辦法有效保護第一線的戰務人員那臺鐵公司有沒有考慮過就是研議讓我們的列車人員、戰務人員都配掛迷路棋這個我們有在研議的我們有在研議因為我們現階段是在看就是因為我們是公司嘛我們在法規面是不是適當"},{"start":403.473,"end":427.911,"text":"然後這個另外就是我們也要徵詢一下我們同仁的他們的意見是不是適合用公發的方式那初期我們會在車上已經演繹多久了請教董事長有一個多月了一個多月那再請董事長提供書面資料給本席的辦公室好的好的那我們接下來看到臺鐵的投票問題董事長您知道他是誰嗎"},{"start":432.244,"end":437.305,"text":"二、邀請交通部鐵道局局長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司董事長陳世凱、國營臺灣鐵路股份有限公司"},{"start":457.791,"end":486.449,"text":"在臺鐵討票的紀錄那討票對臺鐵公司一定是重大的損失是董事長對於討票的問題您要怎麼來解決?是其實跟委員報告我們現在有發生討票或者是他有越級乘車這種情形跟以往比較不一樣因為現在我們在密集的地區我們立體化的車站變得比較多所以他要經過這個我們鐵路的古道來討票現在是不太會發生的"},{"start":486.829,"end":510.285,"text":"所以現在我們… 董事長,逃票的這個行為不但造成臺鐵損失,也影響社會風氣啊,那臺鐵有沒有演繹?有啊,我們對於逃票的這個行為,我們還是會加強,好,來做預防,包括車站跟車廂 那有沒有要來修改相關的法規?法規我們是只能遵循鐵路法,只能遵循鐵路法"},{"start":511.363,"end":521.101,"text":"董事長本席的建議實在應該跟鐵道局還有法務部警政署做跨部會的演繹畢竟這個對於社會風氣都有很嚴重的影響好這個我們來考慮OK好以上謝謝好謝謝委員"}]}}},"gazette":{"lineno":727,"blocks":[["邱委員若華：（11時42分）謝謝主席。主席，請杜董事長。"],["主席：請臺鐵杜董事長。"],["杜董事長微：委員好。"],["邱委員若華：董事長早。我們先來看，根據臺鐵公司提供的資料，臺鐵公司所營運的軌道路網共計1,072.3公里，為全國第一；載客量也從110年的1億5,493萬人次成長到110年的1億7,025萬人次；112年載客量高達2億1,931萬人次，1到7月也累積了1億3,629.5萬人次，代表臺鐵是國人重要的公共運輸工具，臺鐵的行車安全至關重要。在此本席要就教董事長，我們先來看臺鐵列車故障不斷，而臺鐵的積極作為是什麼。請播放影片。","（播放影片）"],["邱委員若華：我們可以看到旅客從一輛區間車下來之後到另外一輛。這是發生在今年9月5號臺鐵3078車次的影片，原3078車次發生故障，民眾必須從一班列車轉到對向月臺的另外一班；還有民眾因為趕轉列車而跌倒。","我們再來看另外一部影片。","（播放影片）"],["邱委員若華：這是今年9月11日臺鐵161車次發生的問題。由於自強號都是長途旅客，所以我們從影片中可以看到旅客帶著大包小包，民眾在轉車的時候也造成列車誤點，進而影響班次。","我們來看臺鐵提供的資料，臺鐵近三年的列車故障班次都在兩百件以上，造成誤點的時間都在1萬分鐘以上，影響的旅客日平均高達379人次。至於列車主要故障原因，可以看到是因為列車煞車系統作動異常還有電車線、供電設備保護切斷等等。其中區間車的故障次數最多，再來是自強號，以PP自強號的故障次數最高，最新型的EMU 3000故障次數也有逐年增加的趨勢。今年1到8月，光是區間車的故障次數就達74次，過往三年也都超過100次。區間車是我國上班族的主要通勤工具之一，請問董事長，如何降低區間車的故障次數？"],["杜董事長微：跟委員報告，關於區間車部分，現在900型新車投入進來後都還很正常，發生故障的車種大部分都是比較舊式的500型跟600型。600型……"],["邱委員若華：我要請教的問題是如何降低。"],["杜董事長微：是，針對500型，我們已經做過動力改造，所以500型在動力改造過後，下一階段的工作就包括車門等其他次系統的再改進，這部分我們正在進行。另外還有600型，600型跟500型屬於同一類車型……"],["邱委員若華：但本席提到，自強號的故障次數有52次、莒光號35次，這是從今年1月到8月的統計，列車故障的原因多為機械故障，這是臺鐵公司所提供的。那麼造成頻繁故障的原因是什麼？是因為人員操作不當還是維修的流程出了問題？"],["杜董事長微：跟委員報告，這兩類車，包括推拉式PP還有莒光號，大部分故障都是因為機車頭，這兩類車的機車頭真的是比較老舊一點。"],["邱委員若華：但EMU 3000是最新的車型，最近故障次數也有逐漸升高的趨勢，臺鐵有針對這個問題做出改善嗎？有做通盤的檢討嗎？"],["杜董事長微：有。3000型的故障次數並不是很多啦！主要是因為屬於新車型，我們對於該車型裡的Fail to safe機制要求比較嚴格。廠商日立有做深入的研究，就他們已經發現過的問題都有在做改進。"],["邱委員若華：希望董事長可以改善，希望臺鐵繼續努力啊！我也要請部長督促臺鐵公司，因為這攸關國人、上班族每天的通勤，部長也有提到希望把影響降到最低嘛！所以希望部長來督促臺鐵。","董事長，我們再來看站務人員遭受攻擊的問題。今年4月3日在臺鐵高雄站就有發生；8月7日在臺鐵大林站也有發生；9月20日臺鐵羅東站也有發生，當然還有很多其他例子，本席就不一一舉例了。為什麼臺鐵站務人員遭受攻擊或遭受民眾辱罵的事件不斷發生？臺鐵這邊有沒有要改進？"],["杜董事長微：是，我們有去看紀錄，類似的情形在112年以前每一年發生的件數大概是2件左右，今年的確比較多一點。經過我們分析，發現大部分都是乘務人員跟車站的站務人員……"],["邱委員若華：可以提供站務人員什麼樣的協助？"],["杜董事長微：有，站務人員如果碰到這種情形，我們第一時間當然會去車站、或者警方會去支援。第二點就是在事後，如果我們的人員有需要、認為要提出告訴或者要求對他自己的法律保障，我們會積極協助他。"],["邱委員若華：董事長，我是認為這些都沒有辦法有效保護第一線站務人員，臺鐵公司有沒有考慮、研議過，讓列車人員、站務人員都佩掛密錄器？"],["杜董事長微：這點我們有在研議啦！"],["邱委員若華：那研議到什麼程度？"],["杜董事長微：現階段是在研究基於我們是公司，在法規面是不是適當。另外，我們也要徵詢一下同仁的意見，討論是不是適合用公發的方式。初期我們會從車上的乘務人員開始。"],["邱委員若華：已經研議多久了，請教董事長？"],["杜董事長微：有一個多月了。"],["邱委員若華：一個多月了？"],["杜董事長微：對，一個多月。"],["邱委員若華：那再請董事長提供書面資料給本席的辦公室。"],["杜董事長微：好的。"],["邱委員若華：接下來看臺鐵的逃票問題。董事長，您知道他是誰嗎？"],["杜董事長微：不知道。"],["邱委員若華：你不知道？但相信很多臺鐵第一線站務人員、列車長都知道這是誰，這是臺鐵的「名人」、也是逃票慣犯，我們來看一下他的影片。沒有影片？好。這位逃票慣犯從2017年就有逃票紀錄，到上個月都還被拍到逃票。在YouTube上只要搜尋「逃票」，都可以看到他在臺鐵逃票的紀錄。逃票對於臺鐵公司來說一定是重大的損失，請問董事長，對於逃票問題，您要怎麼解決？"],["杜董事長微：跟委員報告，其實現在發生的逃票或者是越級乘車情形跟以往比較不一樣，因為現在我們在密集的地區立體化車站變得比較多，所以他要經過我們鐵路來逃票，現在是不太會發生的。所以現在我們……"],["邱委員若華：董事長，逃票行為不但造成臺鐵的損失，也影響社會風氣，臺鐵有沒有研議？"],["杜董事長微：有，我們對於逃票的行為還是會加強來做預防，包括車站跟……"],["邱委員若華：會不會修改相關的法規？"],["杜董事長微：法規部分，我們只能遵循鐵路法。"],["邱委員若華：董事長，本席的建議是應該跟鐵道局還有法務部、警政署做跨部會的研議，因為這對社會風氣都有很嚴重的影響。"],["杜董事長微：好，這個我們來考慮。"],["邱委員若華：以上，謝謝。"],["杜董事長微：謝謝委員。"],["主席：謝謝邱委員。","接下來請陳雪生委員發言。"]],"agenda":{"page_end":288,"meet_id":"委員會-11-2-23-7","speakers":["魯明哲","李昆澤","林國成","許智傑","林沛祥","何欣純","陳素月","林俊憲","徐富癸","蔡其昌","廖先翔","邱若華","陳雪生","郭國文","王育敏","陳亭妃","陳菁徽","徐巧芯","黃國昌","伍麗華Saidhai‧Tahovecahe","林月琴","林倩綺","洪孟楷","楊瓊瓔","蔡易餘","陳培瑜","劉建國","游顥","黃健豪"],"page_start":197,"meetingDate":["2024-10-23"],"gazette_id":"1139001","agenda_lcidc_ids":["1139001_00005"],"meet_name":"立法院第11屆第2會期交通委員會第7次全體委員會議紀錄","content":"一、邀請交通部部長陳世凱、國營臺灣鐵路股份有限公司董事長杜微及文化部就「臺鐵如何精進\n服務品質、落實轉型治理、加速資產活化、強化文資保存及提升鐵道美學與功能」進行專題報\n告，並備質詢；二、邀請交通部鐵道局局長就「我國軌道建設執行概況」進行專題報告，並備質\n詢；三、邀請數位發展部部長黃彥男、數位發展部資通安全署署長及國防部就「國防部財產申報\n作業誤失之問題檢討、應處作為、風險管控及後續強化資安保護」進行專題報告，並備質詢","agenda_id":"1139001_00004"}}}