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衛生所還是打電話來每次他都必須哭著一次說你們有必要每個月提醒我嗎我的小孩已經走了這不只是二次傷害 這傷口要先幾次手下講這個 你看這個也是健保 這個剛剛講是衛生所的問題健保局"},{"start":200.663,"end":214.359,"text":"有個民眾說他接到了追繳健保費用的這個帳單可是我妹妹都已經離開兩年了當下他很激動 花瘋一樣去問最後一次救神是三個月內嗎另外這個右上角這個"},{"start":221.332,"end":250.192,"text":"這是一位曾經在衛生所實習的一個員工他講說他有一次啊打電話去關心關懷這個社區的老人打電話過去是一位男生接的他說你是某某伯伯嗎那男生跟他講說找他有什麼事情我們這裡衛生所是定期電話去關心伯伯那個男生說啊他已經過世了他說他掛完電話之後他接他自己像一個罪人"},{"start":251.633,"end":273.104,"text":"他聽到阿伯伯伯過世的消息他也很難過可是有時候為什麼這個員工就問啊為什麼沒有同步去更新資料呢讓這種事情發生呢下面有衛生所還有好幾個例子那個留言好多好多喔柏定是你們衛生所跟戶政事務所沒有連線嗎還是衛生所這邊的作業橫向的聯繫有問題為什麼這麼多人碰到這樣一個問題"},{"start":279.748,"end":285.935,"text":"這個可能各縣市的縣市政府的一個互動真的是需要來加強"},{"start":288.664,"end":312.465,"text":"我們可以來瞭解狀況來瞭解狀況現在連線的狀況是怎麼樣所以部長你現在回去今天就做好不好好沒問題不要讓這個事情再老實講這真的很心疼的事情小孩離開了已經很捨不得了那你又打電話去提醒他你傷口要再掀一次好不好老實講這個事情對政府來講很容易做到我們是一個數位的政府"},{"start":313.649,"end":316.715,"text":"到現在我們的戶政事務所跟我們的衛生局衛生單位這個連線都還連不起來嗎"},{"start":320.479,"end":348.346,"text":"所以第一個事情 柏定你現在阿波東的委員你先去碰一下馬上來瞭解一下 到底你們衛生所跟副政事務所之間那個連接到底是怎麼樣因為衛生所是縣市政府在管的你也主管機關嘛 對不對你也主管機關 這是全國的問題啦是是是柏定 這兩件事情這健保局這個稍微我們來瞭解一下去瞭解一下 但是連接是什麼 當然他有可能碰到 例如說可能是個資的"},{"start":350.342,"end":358.193,"text":"保護問題可是這顯然就是很多人都碰到問題你知道嗎這個推文有多少人上去知道嗎超過一百萬的人"},{"start":360.888,"end":390.428,"text":"流言非常多都是很多人碰到類似剛剛講的小孩或是妹妹家裡面的長輩也一樣啊不要再去做惡毒的這個傷害對政府來講只要保證你你回去把它問清楚第一個護生室我跟你們連線到底目前是怎麼樣那如果真的是有個資保護的問題要怎麼去解決是的那第二個還有一個問題喔你們衛生所內部還有健保局裡面內部自己的這個橫向的聯繫為什麼衛生所裡面第一個人打去"},{"start":391.389,"end":398.061,"text":"他如果說知道已經是有一個家裡人家小朋友離開了你應該註記啊怎麼會有第二人又打去呢"},{"start":399.517,"end":420.849,"text":"所以不是只有跟護送事務所就是衛生局裡面這個單位這個好不好橫向聯繫要能夠改進好不好我們來瞭解馬上來瞭解好那這件事情要慢慢補充我們共同來做希望這個事情不要再發生瞭解瞭解你今天很清楚那你一個禮拜你好好不好一個禮拜跟委員報告通電話不要通電話你給我一個"},{"start":423.47,"end":451.264,"text":"一個禮拜內給我一份報告就是你查的這個狀況到底是什麼地方出了問題當然也有可能我覺得很有可能是個資啦可是我跟你講全世界比較進步的國家沒有說家裡面有一個人離開了然後用一個個資所以其他相關的單位相關的單位比如說你還要發你是要打疫防針之外一個小孩或一個人他有很多都是跟其他部位都有關係嘛對不對所以這橫向這個一定是要解決的要不然台灣就變成一個很落後很落後的一個我們是數位強國耶"},{"start":453.385,"end":457.314,"text":"是 是 好不好好 謝謝這事情要趕快 一個禮拜你跟我講好 沒問題到底這個問題在什麼地方來準備怎麼解決 好不好謝謝 謝謝好 謝謝 謝謝委員"}]},"gazette":{"lineno":1312,"blocks":[["張委員啓楷：（13時32分）請部長。"],["主席：請部長。"],["邱部長泰源：委員好。"],["張委員啓楷：部長，我今天要談一件很讓人家心疼，也捨不得的事情，希望一起來補破網。"],["邱部長泰源：是。"],["張委員啓楷：不要讓逝去親人的人傷口一直被掀開，不要造成二度傷害跟三度傷害。","最近有一位傷心的媽媽發一則貼文，引起非常大的迴響。她講她的處境，而下面很多留言說「我碰到的狀況跟你非常地類似」。我們來看一下，這個媽媽的貼文是這樣講的。她講說剛剛衛生所來電說請問是我嗎？她說對。然後對方提到恭喜，你們家小朋友滿6個月了。媽媽則說不好意思，之前已經告訴你們，寶寶已經離開了。她的小孩不幸離開她了，可是衛生所的人又打了電話來。衛生所的人員說抱歉、抱歉，急忙掛了這個電話。媽媽說，她講完之後開始淚崩、開始掉眼淚了，她實在不明白衛生所為什麼一直打電話來呢？前幾個月，衛生所打電話來說要打疫苗時，已經跟他講過一次了，而且之前去衛生所申請醫療補助的時候，已經附了死亡證明跟除戶證明，「為什麼衛生所還一直打電話來傷我的心呢？」她問了一個很重要的問題：「為什麼？戶政事務所或者其他單位系統是不會連線嗎？」","不只是這位傷心的媽媽，她這則貼文貼出來之後，下面有非常、非常多的留言。有一個人就講：「我也有過同樣這個經歷」，她說她的小朋友、小兒子滿月前就過世了，而沒有滿1歲以前，幾乎每個月都要打預防針，所以衛生所幾乎每個月都打來。她每次都回復對方說：「我的小孩已經過世了」，但是下一次衛生所還是打電話來，她每一次都必須哭一次，她說：「你們有必要每個月提醒我嗎？我的小孩已經走了。」部長，這不只是二次傷害啊！傷口要掀幾次？","左下角這個，你看！剛剛講的這個是衛生所的問題，而針對健保局，一個民眾說她接到催繳健保費用的帳單，可是「我妹妹都已經離開兩年了」，當下她很激動，發瘋一樣去問：「最後一次就診是三個月內嗎？」另外，右上角這個，這是一位曾經在衛生所實習的員工，他說他有一次打電話去關心、關懷社區的老人，打電話過去後是一位男生接的。他問「你是某某伯伯嗎？」那個男生跟他講：「找他有什麼事情？」「我們這裡是衛生所，是定期電話關心伯伯」，那個男生說：「他已經過世了」。他說他掛完電話之後覺得自己像一個罪人，聽到伯伯過世的消息，他也很難過，可是這個員工就問了，為什麼沒有同步更新資料、讓這種事情發生呢？下面還有好幾個關於衛生所的例子，留言好多、好多喔！部長，你們衛生所跟戶政事務所沒有連線嗎？還是衛生所這邊的作業中橫向聯繫有問題？為什麼這麼多人碰到這樣的問題？"],["邱部長泰源：這可能是各縣市政府的互動真的需要加強啦！我們可以了解狀況、了解現在的連線狀況怎麼樣。"],["張委員啓楷：所以，部長你現在回去……今天就做，好不好？"],["邱部長泰源：好，沒問題。"],["張委員啓楷：不要讓這件事再……老實講，這真的很心疼，小孩離開已經很捨不得了，又打電話去提醒她，傷口又要再掀一次。好不好？"],["邱部長泰源：是。"],["張委員啓楷：老實講，這件事情對政府來講很容易做到嘛！我們是一個數位的政府，到現在戶政事務所跟衛生局、衛生單位連線都還連不起來嗎？這是第一件事情，部長。"],["邱部長泰源：是、好。"],["張委員啓楷：你下午回去有空先問一下，好不好？"],["邱部長泰源：沒問題，馬上來了解。"],["張委員啓楷：先了解一下，到底你們衛生所跟戶政事務所之間的連接情況到底怎麼樣。"],["邱部長泰源：因為衛生所是縣市政府在管的。"],["張委員啓楷：對，但你們是主管機關嘛！對不對？你是他們的主管機關，而這是全國的問題啦！"],["邱部長泰源：是、是、是。"],["張委員啓楷：部長，這件事情……"],["邱部長泰源：健保署來了解一下。"],["張委員啓楷：去了解一下連線到底怎麼樣。當然也有可能碰到……例如說可能是個資的保護問題，可是顯然就是很多人都碰到問題。你知道這個貼文有多少人上去嗎？你知道嗎？超過100萬人，留言非常多，很多人都碰到類似的情況。"],["邱部長泰源：謝謝委員提醒，這個部分我們……"],["張委員啓楷：剛剛我講這個小孩、或者妹妹、家裡面的長輩都一樣啊！不要再去做二度傷害。"],["邱部長泰源：是。"],["張委員啓楷：我想這對政府來講……部長，你回去把它問清楚：第一個，戶政事務所跟你們的連線目前到底怎麼樣？如果真的有個資保護的問題，要怎麼解決？"],["邱部長泰源：是的。"],["張委員啓楷：第二，還有一個問題喔！是你們衛生所內部和健保局內部自己的橫向聯繫。衛生所裡面第一個人打去以後，如果知道有一個人家裡小朋友已經離開了，應該註記啊！怎麼會又有第二人打去呢？所以不是只有跟戶政事務所之間，就是衛生局單位裡面的橫向聯繫要能夠改進，好不好？"],["邱部長泰源：好，我們來了解、馬上來了解。"],["張委員啓楷：好，那這件事情要麻煩部長要共同來做，希望不要再發生。"],["邱部長泰源：好，了解、了解。"],["張委員啓楷：你今天要很清楚，那1個禮拜裡面處理，好不好？"],["邱部長泰源：好，1個禮拜跟委員報告。"],["張委員啓楷：不要通電話啦！不要通電話，你1個禮拜內給我一份報告。"],["邱部長泰源：好，沒問題。"],["張委員啓楷：就是說明你查的狀況，到底是什麼地方出了問題。"],["邱部長泰源：好的。"],["張委員啓楷：當然我覺得很有可能是個資啦！可是我跟你講，在全世界比較進步的國家，沒有家裡是一個人離開了卻因為個資原因，其他相關單位還發……除了打預防針之外，一個小孩或一個人還有很多方面都跟其他部會有關係嘛！對不對？所以橫向聯繫問題一定要解決，要不然臺灣就變成一個很落後、很落後的國家了。"],["邱部長泰源：是的、是的、是。"],["張委員啓楷：我們是數位強國欸！"],["邱部長泰源：是。"],["張委員啓楷：好不好？"],["邱部長泰源：好，謝謝。"],["張委員啓楷：這事情要搞清楚。"],["邱部長泰源：好，沒問題。"],["張委員啓楷：你1個禮拜內跟我講到底問題在什麼地方、準備怎麼解決，好不好？"],["邱部長泰源：好，謝謝。"],["張委員啓楷：謝謝。"],["主席：謝謝張委員，謝謝部長。","繼續請劉建國召委質詢。"]],"agenda":{"page_end":314,"meet_id":"委員會-11-3-26-2","speakers":["蘇清泉","陳昭姿","林月琴","陳菁徽","王育敏","邱鎮軍","廖偉翔","涂權吉","黃秀芳","王正旭","林淑芬","羅智強","黃國昌","楊瓊瓔","陳瑩","洪孟楷","張啓楷","劉建國","陳培瑜","楊曜","王義川"],"page_start":227,"meetingDate":["2025-03-13"],"gazette_id":"1142701","agenda_lcidc_ids":["1142701_00006"],"meet_name":"立法院第11屆第3會期社會福利及衛生環境委員會第2次全體委員會議紀錄","content":"邀請衛生福利部部長就「有關全國急重症醫療量能」進行專題報告，並備質詢","agenda_id":"1142701_00005"}}},"supported_relations":[],"relations":[]}