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民眾的感受就是我們的罰單啊"},{"start":39.462,"end":58.206,"text":"這個開例這個越開越多那事故的死傷這個案件並沒有明顯的下降人行地利的這樣的一個惡名還是無法抹除我這邊簡單的一個統計資料保證你看一下那我們在民國111年的時候"},{"start":66.087,"end":68.428,"text":"我們的交通發展開了1385萬件我們的事故也達到47萬件"},{"start":78.55,"end":86.536,"text":"整個罰單的開立是整個往上升到我們去年罰單開到1631萬件死傷事故的案件來到了53.6萬件整個統計"},{"start":98.024,"end":121.666,"text":"事實就告訴我們你罰單開得越多你的交通事故並沒有減少那這樣的一個過程我們就發覺到其中的一個狀況我們的整個罰單的罰款收入依照我們目前這個高度級交通違規罰款收入分配及運用辦法"},{"start":123.291,"end":134.698,"text":"那麼多的一個交通罰款收入75%是來分配到我們各地方政府那24%分配給我們的處罰機關1%結繳國庫那我們在這樣的一個罰站分配給地方75%的一個部分我們只有"},{"start":149.781,"end":156.736,"text":"12%要求他分配給地方政府的正義派要來強制助於交通安全的改善"},{"start":157.915,"end":186.011,"text":"在這樣的一個現象我相信部長來自地方也了解你認為這樣的分配合理嗎取之於我們全民的發展收入那麼多的罰款收入你其中分配給地方75%之後你只強制12%要來助於交通安全的改善這樣的分配合理嗎 部長"},{"start":186.811,"end":213.528,"text":"請問一下我認為相當不合理我認為相當不合理所以這個部分其實我們有提要修法因為說實在話交通的罰單的目標跟目的是希望交通能夠更安全更安全啊不是為了罰款 要罰款啊應該要放在交通安全相關的這個部門看要怎麼樣去改善交通這個部分我們已經有提出修法我們希望提高到百分之三十"},{"start":214.308,"end":233.726,"text":"我也提出修法我在這個會期一擔任一就任我就提出修法為什麼要提出修法我們來看我們現在我以六都直轄市為例子你看從台北、新北、桃園、台中、台南、高雄我們分配給地方的金額"},{"start":234.887,"end":249.805,"text":"台北24億多 新北24億 桃園17億 台中20億 台南11億 高雄16億多我們目前啊 以目前分配辦法 強制用在交通安全改善 12%"},{"start":252.352,"end":269.788,"text":"分別只有差不多兩億元左右的這樣的經費我提出的修法我認為75%給地方地方的75%應該就要來做交通安全的改善你認為合理嗎"},{"start":270.809,"end":281.597,"text":"報告委員我認為應該要全部放在這個交通安全的改善我認為很合理那你認為是百分之百還是百分之七十我們目前還是剛剛你所說你要修法的幾趴三十趴對兩個數據跟委員報告"},{"start":286.06,"end":303.214,"text":"實際上地方所得到的不是只有75%以直轄市來說他們得到99%所有的罰款他得到99%那我們目前提啦因為根據是12我們希望至少要提到30不過我們也很歡迎也很感謝委員在提出能夠更高的版本人權經濟交通安全"},{"start":305.356,"end":326.262,"text":"既然這些罰單都是我們人民他辛苦的血汗錢不得不來繳罰款那他因為違反交通安全而被罰款這些款項拿來做交通安全的改善是理所當然而且也是一定必然的嘛對不對"},{"start":327.742,"end":348.814,"text":"好 那我們從這個比例來看如果今天各地方政府有這樣的一個專款這樣的一個費用所以交通的一個改善我相信人民的感受也會比較好是 沒錯那整個交通安全提升在硬體工程方面的改善速度就可以加快很多"},{"start":349.634,"end":377.091,"text":"對啊 我相信你來自地方現在各地方政府常常就把這個罰款的收入納入他財政缺口變成小金庫對 變成那個小金庫你各地方政府的財政缺口用人民罰款的費用作為他的財政缺口的挹注變成小金庫而不用再交通安全的改善所以我才會就任之後就提出修法"},{"start":377.631,"end":397.045,"text":"希望這樣的款項直接用於交通安全 道路安全的改善好不好 我們一起來努力讓這個修法能夠通過好 謝謝部長接下來我來請我們這個開設公司我們曾董事長我想這兩天 應該這個禮拜"},{"start":402.088,"end":408.594,"text":"我們真的還蠻辛苦的啦連續的開會剛剛我們有委員也提到光這個禮拜從327、328、330包括昨天連我們在新烏日站那個旁邊還有"},{"start":422.726,"end":435.054,"text":"還會有這個火災的發生而且是我們台鐵的協力廠商的一個戰車廠的一個問題產生火災造成列車的延誤汙點跟安全變成我們台鐵的指標那我請問曾董事長"},{"start":444.359,"end":459.199,"text":"當初過去我們對台鐵這樣的百年成科我們覺得用公司化的治理能夠來改善台鐵的一個文化那三二七這樣的一個事件"},{"start":461.081,"end":477.518,"text":"5.2萬分鐘整個改革整個台鐵的要求3月4月你說要求我們台鐵要認真研讀行車規章要防止路線電車線的故障你越要求越是重點"},{"start":478.679,"end":506.499,"text":"結果就月出包那整個這樣的過程連續一個禮拜時間一直發生那我問鄭董事長你是交通的專業你的專業大家都不以置疑那你知道台鐵一年了吧 今天啊各位不到一年九個月期待你的改革你認為公司的話真的可以解決台鐵目前的一個狀況嗎"},{"start":508.291,"end":530.818,"text":"我想台鐵現在這幾次的發包這幾次的出包呢完全就是一個SOP沒有落實那換句話說譬如說像3月17號這個部分的話呢應該在這個集電工的這個檢修方面呢一定要檢修但是呢它沒有完全落實檢修另外一個司機員呢遇到了這個我們的這個真空電路器啊壞掉的時候啊"},{"start":531.758,"end":551.631,"text":"應該要求要馬上停車檢查都沒有說SOP在做嗎那我就告訴副市長你們SOP給我的都非常OK都非常好你們SOP都做得很好啊但是人員沒有確實去依這個SOP去進行嘛"},{"start":555.834,"end":578.937,"text":"很明顯而且最重要的我以旅客我作為一個台鐵的一個旅客的一個感受你們事故發生你們的通報你們對困在車廂裡面的旅客還有繼續要可能要去救我們台鐵的旅客你們整個通報的機制都不完整"},{"start":580.099,"end":594.017,"text":"通報提示整個後續的一個辦理我只感受到不然你就退票就好了你就是退票就好了這樣的一個惡性循環一直在道歉"},{"start":595.859,"end":604.87,"text":"檢討 抱歉 檢討這樣的過程啊 所有可以來解決是 我想 謝委員抱歉不是能夠解決問題我們現在最重要的是針對這個問題怎麼來做像以這個case我們現在來做的話就是說我們要強化我們整個應變的機制"},{"start":613.039,"end":631.609,"text":"應變的機制說在整個有一個小組那麼在行動中心裡面協助他把我們的整個後續的車班的這個規劃重新調整調整以後的資訊很快的能夠到報告給這個車站跟列車上的行動的列車長讓旅客知道所以分農車長"},{"start":632.629,"end":645.949,"text":"希望用你的專業真的可以徹底的改善台鐵啦讓你可以重拾對台鐵的信心啦不然你所有人都跑去搞台鐵啦連我就不敢寫你台鐵啦"}],"gazette":[{"speaker":"陳委員清龍","start":"2026-04-01T09:57:50.259000+08:00","guessed":false,"end":"2026-04-01T09:57:50.439000+08:00","text":"謝謝主席。","quality":1},{"speaker":"陳委員清龍","start":"2026-04-01T09:57:50.759000+08:00","guessed":false,"end":"2026-04-01T09:57:50.879000+08:00","text":"請陳部長。","quality":1},{"speaker":"主席","start":"2026-04-01T09:57:50.879000+08:00","guessed":false,"end":"2026-04-01T09:57:51.159000+08:00","text":"請陳部長。","quality":0.5},{"speaker":"陳部長世凱","start":"2026-04-01T09:57:51.159000+08:00","guessed":false,"end":"2026-04-01T09:57:51.159000+08:00","text":"委員好。","quality":0.333},{"speaker":"陳委員清龍","start":"2026-04-01T09:57:51.179000+08:00","guessed":false,"end":"2026-04-01T09:57:51.199000+08:00","text":"部長好。","quality":1},{"speaker":"陳委員清龍","start":"2026-04-01T09:57:51.740000+08:00","guessed":false,"end":"2026-04-01T09:58:40.845000+08:00","text":"我想部長跟我一樣來自臺中、來自地方，地方民眾的心聲我們應該也有共同的感受，我跟部長說，我的感受、民眾的感受就是我們的罰單越開越多，但事故的死傷案件並沒有明顯下降，人行地獄這樣的惡名還是無法抹除。","quality":0.955},{"speaker":"陳委員清龍","start":"2026-04-01T09:58:41.025000+08:00","guessed":false,"end":"2026-04-01T09:58:42.345000+08:00","text":"我這邊有一個簡單的統計資料，部長你看一下。","quality":0.737},{"speaker":"陳委員清龍","start":"2026-04-01T09:58:42.866000+08:00","guessed":false,"end":"2026-04-01T09:59:06.412000+08:00","text":"在民國110年的時候，我們的交通罰單開了1,385萬件，事故死傷的件數也達到47萬件，罰單的開立是整個往上升。","quality":0.81},{"speaker":"陳委員清龍","start":"2026-04-01T09:59:07.533000+08:00","guessed":false,"end":"2026-04-01T09:59:11.275000+08:00","text":"到去年，罰單開到1,631萬件，事故死傷的案件來到了53.6萬件。","quality":0.87},{"speaker":"陳委員清龍","start":"2026-04-01T09:59:11.515000+08:00","guessed":false,"end":"2026-04-01T09:59:28.669000+08:00","text":"整個統計事實就告訴我們，罰單開得越來越多，但交通事故並沒有減少。","quality":0.897},{"speaker":"陳委員清龍","start":"2026-04-01T09:59:30.370000+08:00","guessed":false,"end":"2026-04-01T09:59:54.795000+08:00","text":"在這樣的過程中我們發覺到一個狀況，我們整個罰單的罰鍰收入，依照目前的道路交通違規罰鍰收入分配及運用辦法，那麼多的交通罰鍰收入，75%是分配到各地方政府，24%分配給處罰機關，1%解繳國庫。","quality":0.89},{"speaker":"陳委員清龍","start":"2026-04-01T09:59:55.375000+08:00","guessed":false,"end":"2026-04-01T10:00:21.716000+08:00","text":"在罰鍰收入分配給地方75%的部分，我們只有12%要求地方政府強制來做交通安全的改善。","quality":0.861},{"speaker":"陳委員清龍","start":"2026-04-01T10:00:23.495000+08:00","guessed":false,"end":"2026-04-01T10:00:32.841000+08:00","text":"這樣的一個現象，我相信部長來自地方也了解，你認為這樣的分配合理嗎？","quality":1},{"speaker":"陳委員清龍","start":"2026-04-01T10:00:32.841000+08:00","guessed":false,"end":"2026-04-01T10:00:50.991000+08:00","text":"取之於全民的罰單收入，那麼多的罰鍰收入，其中分配給地方75%，之後只強制12%要來做交通安全的改善，這樣的分配合理嗎？","quality":0.92},{"speaker":"陳委員清龍","start":"2026-04-01T10:00:50.991000+08:00","guessed":false,"end":"2026-04-01T10:00:51.811000+08:00","text":"部長，請回答。","quality":0.6},{"speaker":"陳部長世凱","start":"2026-04-01T10:00:52.512000+08:00","guessed":false,"end":"2026-04-01T10:00:53.853000+08:00","text":"報告委員，我認為相當不合理。","quality":0.667},{"speaker":"陳委員清龍","start":"2026-04-01T10:00:53.853000+08:00","guessed":true,"end":"2026-04-01T10:00:55.634000+08:00","text":"你認為相當不合理嘛。","quality":0.222},{"speaker":"陳部長世凱","start":"2026-04-01T10:00:55.634000+08:00","guessed":false,"end":"2026-04-01T10:01:05.540000+08:00","text":"相當不合理，所以這個部分其實我們有提修法，因為說實在話，交通罰單的目標跟目的是希望交通能夠更安全。","quality":1},{"speaker":"陳委員清龍","start":"2026-04-01T10:01:05.720000+08:00","guessed":false,"end":"2026-04-01T10:01:06.260000+08:00","text":"要更安全啊！","quality":0.8},{"speaker":"陳委員清龍","start":"2026-04-01T10:01:07.241000+08:00","guessed":false,"end":"2026-04-01T10:01:08.882000+08:00","text":"不是為了罰鍰而罰鍰啊！","quality":0.7},{"speaker":"陳部長世凱","start":"2026-04-01T10:01:09.642000+08:00","guessed":false,"end":"2026-04-01T10:01:17.607000+08:00","text":"所以這樣子的罰鍰應該要放在交通安全相關的部門，看要怎麼樣去改善交通，這個部分我們已經有提出修法，我們希望能夠提高到30%。","quality":0.8},{"speaker":"陳委員清龍","start":"2026-04-01T10:01:19.308000+08:00","guessed":false,"end":"2026-04-01T10:01:26.835000+08:00","text":"你們有提出修法，部長，我也有提出修法，我在這個會期一就任時就提出修法了，為什麼要提出修法？","quality":0.7},{"speaker":"陳委員清龍","start":"2026-04-01T10:01:27.075000+08:00","guessed":false,"end":"2026-04-01T10:01:48.257000+08:00","text":"我們來看，現在我以六都直轄市為例子，你看從臺北、新北、桃園、臺中、臺南、高雄，我們分配給地方的金額，臺北二十四億多、新北24億、桃園17億、臺中20億、臺南11億、高雄十六億多。","quality":0.924},{"speaker":"陳委員清龍","start":"2026-04-01T10:01:49.198000+08:00","guessed":false,"end":"2026-04-01T10:02:01.956000+08:00","text":"我們依目前的分配辦法，強制用在交通安全改善的只有12%，差不多2億元左右的經費。","quality":0.882},{"speaker":"陳委員清龍","start":"2026-04-01T10:02:01.956000+08:00","guessed":false,"end":"2026-04-01T10:02:14.788000+08:00","text":"我提出了修法，我認為75%給地方，地方的75%就應該要來做交通安全的改善，你認為合理嗎？","quality":0.944},{"speaker":"陳部長世凱","start":"2026-04-01T10:02:15.809000+08:00","guessed":false,"end":"2026-04-01T10:02:20.312000+08:00","text":"報告委員，我認為很合理，應該要全部放在交通安全的改善。","quality":0.875},{"speaker":"陳委員清龍","start":"2026-04-01T10:02:21.794000+08:00","guessed":false,"end":"2026-04-01T10:02:22.974000+08:00","text":"你認為是100%，還是75%？","quality":0.75},{"speaker":"陳委員清龍","start":"2026-04-01T10:02:24.496000+08:00","guessed":false,"end":"2026-04-01T10:02:25.596000+08:00","text":"還是剛剛你說要修法的30%？2倍。","quality":0.833},{"speaker":"陳部長世凱","start":"2026-04-01T10:02:26.517000+08:00","guessed":false,"end":"2026-04-01T10:02:38.266000+08:00","text":"報告委員，兩個數據跟委員報告，實際上地方所得到的不是只有75%，以直轄市來說，所有的罰鍰它得到99%。","quality":0.857},{"speaker":"陳部長世凱","start":"2026-04-01T10:02:39.888000+08:00","guessed":false,"end":"2026-04-01T10:02:46.973000+08:00","text":"因為過去是12%，我們希望至少要提高到30%，不過我們也很歡迎、也很感謝委員能夠再提出更高的版本，我們希望交通的……","quality":0.688},{"speaker":"陳委員清龍","start":"2026-04-01T10:02:47.514000+08:00","guessed":false,"end":"2026-04-01T10:03:11.262000+08:00","text":"人行地獄、交通安全，既然這些罰單都是我們人民辛苦的血汗錢，他因為違反交通安全而被罰鍰，不得不繳，這些款項拿來做交通安全的改善是理所當然，而且也是必然的，對不對？","quality":0.889},{"speaker":"陳部長世凱","start":"2026-04-01T10:03:11.262000+08:00","guessed":true,"end":"2026-04-01T10:03:12.742000+08:00","text":"是、沒錯。","quality":0},{"speaker":"陳委員清龍","start":"2026-04-01T10:03:12.742000+08:00","guessed":false,"end":"2026-04-01T10:03:27.390000+08:00","text":"好，我們從這個比例來看，如果今天各地方政府有這樣的專款、這樣的費用用於交通的改善，我相信人民的感受也會比較好，對不對？","quality":0.906},{"speaker":"陳委員清龍","start":"2026-04-01T10:03:28.971000+08:00","guessed":false,"end":"2026-04-01T10:03:30.552000+08:00","text":"讓整個道路交通安全提升。","quality":0.727},{"speaker":"陳部長世凱","start":"2026-04-01T10:03:30.572000+08:00","guessed":false,"end":"2026-04-01T10:03:34.634000+08:00","text":"是、沒錯，至少在硬體、工程方面的改善速度就可以加快很多。對啊！","quality":0.808},{"speaker":"陳委員清龍","start":"2026-04-01T10:03:34.834000+08:00","guessed":false,"end":"2026-04-01T10:03:43.079000+08:00","text":"我相信你來自地方，也了解現在各地方政府常常把罰鍰收入納入它的財政缺口。","quality":0.818},{"speaker":"陳部長世凱","start":"2026-04-01T10:03:43.560000+08:00","guessed":false,"end":"2026-04-01T10:03:44.760000+08:00","text":"變成小金庫。","quality":1},{"speaker":"陳委員清龍","start":"2026-04-01T10:03:44.760000+08:00","guessed":false,"end":"2026-04-01T10:03:46.261000+08:00","text":"對，變成它的小金庫啊！","quality":0.667},{"speaker":"陳委員清龍","start":"2026-04-01T10:03:46.541000+08:00","guessed":false,"end":"2026-04-01T10:04:09.516000+08:00","text":"各地方政府的財政缺口，用人民的罰鍰來挹注，變成小金庫，而不用在交通安全的改善，所以我才會在就任之後提出修法，希望這樣的款項直接用於交通安全跟道路安全的改善，好不好？","quality":0.92},{"speaker":"陳部長世凱","start":"2026-04-01T10:04:09.516000+08:00","guessed":true,"end":"2026-04-01T10:04:10.516000+08:00","text":"感謝委員。","quality":0},{"speaker":"陳委員清龍","start":"2026-04-01T10:04:09.676000+08:00","guessed":false,"end":"2026-04-01T10:04:12.978000+08:00","text":"我們一起來努力，讓這個修法能夠通過。","quality":1},{"speaker":"陳部長世凱","start":"2026-04-01T10:04:12.978000+08:00","guessed":true,"end":"2026-04-01T10:04:13.978000+08:00","text":"好，我們一起來努力。","quality":0.125},{"speaker":"陳委員清龍","start":"2026-04-01T10:04:13.599000+08:00","guessed":false,"end":"2026-04-01T10:04:14.359000+08:00","text":"好，謝謝部長。","quality":0.8},{"speaker":"陳委員清龍","start":"2026-04-01T10:04:14.359000+08:00","guessed":false,"end":"2026-04-01T10:04:21.724000+08:00","text":"接下來，我請臺鐵公司鄭董事長。","quality":0.769},{"speaker":"陳委員清龍","start":"2026-04-01T10:04:21.724000+08:00","guessed":false,"end":"2026-04-01T10:04:57.672000+08:00","text":"我想這個禮拜鄭董事長真的滿辛苦的連續開會，剛剛有委員也提到，光這個禮拜，從327、328、330，包括昨天連新烏日站旁邊也有火災發生，而且是臺鐵協力廠商暫置場的問題產生火災，造成列車延誤。","quality":0.882},{"speaker":"陳委員清龍","start":"2026-04-01T10:04:57.672000+08:00","guessed":false,"end":"2026-04-01T10:05:50.104000+08:00","text":"誤點跟安全變成我們臺鐵的指標，我請問鄭董事長，當初過去我們對臺鐵的百年沉痾，我們覺得用公司化治理能夠改善臺鐵的文化，327這一個事件誤點2萬分鐘，整個臺鐵對改革的要求，3月、4月你說要求臺鐵員工要認真研讀行車規章，要防止路線、電車線的故障，你越是重點要求，結果就越出包，整個這樣的過程，連續一個禮拜事件一直發生。","quality":0.882},{"speaker":"陳委員清龍","start":"2026-04-01T10:05:50.944000+08:00","guessed":false,"end":"2026-04-01T10:06:00.311000+08:00","text":"我問鄭董事長，你是交通的專業，你的專業大家都不予質疑，你到臺鐵一年了嘛？","quality":0.875},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:06:00.311000+08:00","guessed":true,"end":"2026-04-01T10:06:02.332000+08:00","text":"報告委員，9個月。","quality":0},{"speaker":"陳部長世凱","start":"2026-04-01T10:06:02.332000+08:00","guessed":false,"end":"2026-04-01T10:06:04.234000+08:00","text":"不到一年。","quality":1},{"speaker":"陳委員清龍","start":"2026-04-01T10:06:04.234000+08:00","guessed":true,"end":"2026-04-01T10:06:05.234000+08:00","text":"不到一年？9個月。9個月。","quality":0},{"speaker":"陳委員清龍","start":"2026-04-01T10:06:04.994000+08:00","guessed":false,"end":"2026-04-01T10:06:11.499000+08:00","text":"好，9個月，期待你的改革，你認為公司化真的可以解決臺鐵目前的狀況嗎？","quality":0.931},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:06:13.291000+08:00","guessed":false,"end":"2026-04-01T10:06:39.140000+08:00","text":"我想臺鐵這幾次的出包，完全就是SOP沒有落實，換句話說，譬如像3月27號那個事件的話，應該在集電弓的檢修方面一定要檢修，但是他沒有完全落實檢修；另外一個是司機員遇到了真空斷路器（VCB）壞掉的時候，應該要求要馬上停車檢查，他沒有做……","quality":0.863},{"speaker":"陳委員清龍","start":"2026-04-01T10:06:40.041000+08:00","guessed":false,"end":"2026-04-01T10:06:41.802000+08:00","text":"都沒有照SOP在做嘛！","quality":0.8},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:06:41.802000+08:00","guessed":true,"end":"2026-04-01T10:06:44.003000+08:00","text":"對，所以……","quality":0},{"speaker":"陳委員清龍","start":"2026-04-01T10:06:44.003000+08:00","guessed":false,"end":"2026-04-01T10:06:52.889000+08:00","text":"好，那我告訴董事長，你們給我的SOP都非常OK，都非常好，你們的SOP都做得很好，對不對？","quality":0.744},{"speaker":"陳委員清龍","start":"2026-04-01T10:06:54.550000+08:00","guessed":false,"end":"2026-04-01T10:06:56.611000+08:00","text":"很明顯都是人員沒有確實依照SOP去執行嘛。","quality":0.7},{"speaker":"陳委員清龍","start":"2026-04-01T10:07:01.715000+08:00","guessed":false,"end":"2026-04-01T10:07:23.917000+08:00","text":"而且最重要的，身為旅客，我作為臺鐵的一個旅客的感受，事故發生後你們對困在車廂裡面的旅客，還有繼續可能要去搭乘臺鐵的旅客，你們整個通報的機制都不完整……是的。","quality":0.9},{"speaker":"陳委員清龍","start":"2026-04-01T10:07:25.099000+08:00","guessed":false,"end":"2026-04-01T10:07:32.168000+08:00","text":"通報機制以及整個後續的辦理，我只感受到你們的態度是，不然你就退票就好了。","quality":0.697},{"speaker":"陳委員清龍","start":"2026-04-01T10:07:35.072000+08:00","guessed":false,"end":"2026-04-01T10:07:44.503000+08:00","text":"這樣的惡性循環，一直在道歉、檢討、道歉、檢討，這樣的過程哪時候可以來解決？","quality":0.871},{"speaker":"陳委員清龍","start":"2026-04-01T10:07:44.503000+08:00","guessed":true,"end":"2026-04-01T10:07:45.503000+08:00","text":"請董事長做最後的回答。","quality":0},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:07:44.503000+08:00","guessed":false,"end":"2026-04-01T10:07:45.725000+08:00","text":"是，謝謝委員。","quality":0.8},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:07:45.925000+08:00","guessed":false,"end":"2026-04-01T10:07:47.968000+08:00","text":"道歉不能夠解決問題，現在最重要的是，針對這個問題我們怎麼來做。","quality":0.893},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:07:47.988000+08:00","guessed":false,"end":"2026-04-01T10:08:15.908000+08:00","text":"像以這個case我們現在來做的話，就是我們要強化整個應變機制，應變機制是有一個小組，在行動中心裡面協助他，把後續整個車班的規劃重新調整，調整以後的資訊能夠很快地報告給車站跟列車上的列車長，讓旅客知道……","quality":0.935},{"speaker":"陳委員清龍","start":"2026-04-01T10:08:16.609000+08:00","guessed":false,"end":"2026-04-01T10:08:29.346000+08:00","text":"好，謝謝鄭董事長，希望用你的專業，真的可以澈底的改善臺鐵，讓旅客從此對臺鐵有信心，不然你所有的客人全都跑到高鐵去了，連我都不敢坐你們臺鐵了，好不好？","quality":0.53},{"speaker":"鄭董事長光遠","start":"2026-04-01T10:08:29.846000+08:00","guessed":true,"end":"2026-04-01T10:08:34.417429+08:00","text":"謝謝委員的指教，我們一定會持續來做。","quality":0.062},{"speaker":"陳委員清龍","start":"2026-04-01T10:08:34.717429+08:00","guessed":true,"end":"2026-04-01T10:08:35.717429+08:00","text":"好，謝謝。","quality":0},{"speaker":"陳部長世凱","start":"2026-04-01T10:08:36.017429+08:00","guessed":true,"end":"2026-04-01T10:08:37.160286+08:00","text":"謝謝委員。","quality":0},{"speaker":"主席","start":"2026-04-01T10:08:37.460286+08:00","guessed":true,"end":"2026-04-01T10:08:40.888857+08:00","text":"謝謝陳清龍委員的發言，謝謝。","quality":0},{"speaker":"主席","start":"2026-04-01T10:08:41.188857+08:00","guessed":true,"end":"2026-04-01T10:08:46.331714+08:00","text":"接下來請游顥委員、游顥委員，游顥委員不在。","quality":0.056},{"speaker":"主席","start":"2026-04-01T10:08:46.631714+08:00","guessed":true,"end":"2026-04-01T10:08:50.631714+08:00","text":"接下來我們邀請陳素月委員發言。","quality":0}]}},"supported_relations":[],"relations":[]}