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真實的原因還沒有出來嗎你們都是說還要盡速的去要求所謂調查報告的結果那我想好奇說那到底這個盡速因為董事長剛剛也提到說會有一個期程但是剛剛其實剛剛其他委員提到的一件事情包含所謂第三方公職單位的這部分也是基本上是交通部統一套人馬啦那到底這個盡速"},{"start":50.868,"end":74.987,"text":"有沒有一個要求的期程你們總會有一個說法因為其實我們那時候上禮拜排在今天的預期是說過一個禮拜可能會有一些比較具體的一些檢討報告檢討的狀況或者是方案出來了所以我們才排今天來做相關的說明那但是今天看到的書面來講還是處在一個禁書的狀況那到底這個禁書的狀況什麼時候答案才會有正式的說法讓全民來了解"},{"start":75.636,"end":102.809,"text":"謝謝委員的關心 事實上我們比誰都擠啦因為我們會影響到我們後續的更新工程那我們已經折成兩個第三方單位也就是鐵岩中心以及這個張簡老師的這個軌道中心事實上代表民間跟原廠跟我方四方事實上要趕快競速擬定出一個期程期程目前還沒有出來但是不能無限制的等待這個我們知道期程一旦出來我們也會競速跟委員報告跟社會報告"},{"start":104.232,"end":107.989,"text":"按照網利或是按照你們公司的一些組織規章那個競速有沒有"},{"start":109.025,"end":134.111,"text":"就是什麼時候出來當然你說你要明年後年什麼時候出來但是你這個答案比如說今天禮拜今天禮拜四了今天六月四號但是要今天來宣布說我什麼時候把答案公佈就是那個這個是什麼時間點我沒有預期說你什麼時候把答案出來跟委員報告好 第一個不會是明年啦第二個就是說這個如果是屬於我個人可以決策的事情我當然應該承諾但是這是屬於一個專業上必須要給"},{"start":136.952,"end":157.66,"text":"公正單位一個緩衝調查的時間這個也必須齊成由他們提出我會請他們儘速提出來跟大家報告好不好好再來剛剛有一個其實他在技術面上還有一個問題就是說其實這一次的這個主要目前看起來的狀況是所謂的轉折器控制機箱的故障電源機箱模組當初早上當初是因為現在進行20年的更換嘛"},{"start":159.301,"end":184.33,"text":"那出問題的這個零組件它當然是當天的25號的凌晨換的那後來發現它有狀況其中一組 其中這兩組發生狀況之後那現在等於停止這個更換的動作是那停止更換的動作第一個問題是說會不會影響到後續高鐵的營運就是你等於同時間現在有新舊的機組在進行喔已經有370多組換完了然後還有大概100組左右還沒有換"},{"start":185.066,"end":211.645,"text":"那今天暫停更換的這個作業之後新舊之間會不會有衝突這第一個問題那第二個問題是那過去換完的370組有沒有問題有沒有再檢測過會不會我現在先暫停不換了嘛那問題是前面那370組是不是他的品質他的這個良率跟出現問題的這一組有沒有做過比較會不會導致說我前面370組換完了那結果後面"},{"start":212.748,"end":227.72,"text":"現在雖然中庭但現在站點沒有換但是結果發生了前面370組出現狀況導致高庭又再次發生這種重大的變化委員的問題涉及相當專業我是不是請總經理來回答好 謝謝我這邊跟委員說明一下其實我們已經換了370組從113連環到現在是都沒有問題"},{"start":231.883,"end":259.844,"text":"那這一次要換其實我們是在做中期檢修的更新其實本身設備是沒有問題的所以即使說我現在暫緩更換也不會對我現在新舊那個設備的那個產生任何異常的狀況一定不會的對不起 總經理這個我再多問一下現在等於新舊共存嘛那我今天之所以要換那是因為20年時期現在都要大修那我今天如果"},{"start":261.206,"end":283.522,"text":"你說新舊都沒問題 換到幹嘛 我幹嘛換我們是新品跟舊品 因為舊品我們已經使用了20年了對使用20年了 那這個一般來講電子設備使用一段時間一定要去更新 換新的那這一次就是在換電聯模子而已其實我們下面 後面下面的設備也是一併都要更換只是我們安排在不同的時期會更換而已"},{"start":284.52,"end":305.46,"text":"我想這樣啦 其實我們今天提這問題是要擔心說對我們來講 當然我們是外行 我們是在旁邊看嘛我們就我們一般的情況理解 今天20年期限到這種電子零組件它有個所謂的期程 那加上這幾年當然氣候變遷啊等等的 所以它的耐用度 它的良率可能會受到影響所以你前面的371組換完了 那後面這些都還沒有換"},{"start":308.837,"end":330.543,"text":"如果你先保證說前面370組換完了不會有問題但後面那些沒換的已經達到20年年限了那在未來的這個幾個月或幾週他會不會有什麼狀況那如果確定不會有那當然沒問題那我要問說那後面這些還沒有換的那你們是不是也去檢測過確定他短期內不會產生狀況所以他可以暫時不用換你這個決策是不會有問題的我是要問這個"},{"start":335.124,"end":354.109,"text":"這個基本上就跟剛剛講這個是新品跟舊品而已事實上系統是沒有變更的那我們原來更換的是要到從2024年要到2026年要換完所以即使是我們本來就是到明年底會整個會換完所以基本上還是有時間去更換"},{"start":355.009,"end":375.882,"text":"在另外在沒有更換之前對我們的系統來講我們每天每天都有定期我們事實上是有定期的PM的工作在執行都會去做檢測不會說就放在那邊就不理了好 總經理謝謝部長這個高鐵的狀況當然在專業的部分或在所謂的高鐵營運本身是高鐵的事情但是在整個調度的部分我想"},{"start":376.963,"end":399.555,"text":"系統異常大概早上四點凌晨四點多大家都知道了那剛剛很多委員提到說沒收到通知 包含我本人當然我們都沒收到通知包含說你的APP包含說我們會員的簡訊所以當天我們在交通委員會很多委員提出相關的建議希望說這個在通知大家的狀況下要能夠確實通知但是問題是除了讓旅客知道說這個事情"},{"start":401.475,"end":428.6,"text":"這個班車延誤之外台灣現在南北縱下的主要幾個交通高鐵台鐵兩條國道那就沒有了但是高鐵台鐵兩條國道基本上都是屬於部長的轄下能夠去調度的這個工具所以應該說在這次事件這次事件我想這是史上第一次高鐵權限受到影響以前過去幾次都是除非颱風天啦但是其他幾次的故障可能是除了13年那次整個shut down之外"},{"start":429.64,"end":448.44,"text":"過去十幾年來大部分事後都是部分部分部分但是第一次出現整條出現狀況的時候未來經過這件事情之後部長這邊有沒有提出提出什麼樣的方案能夠去處理說南北縱向的因為其實這個對台灣的整個不管經濟也好國安也好都很重要嘛因為你就這四個選項而已那未來要怎麼調度這部分"},{"start":449.181,"end":474.771,"text":"政府有什麼樣的做法感謝委員您在關心這一點其實關係到整個台灣的交通韌性的問題所以在當天的早上大概八點多的時間我人還在車上我就馬上聯繫希望說台鐵可以趕快作為備援的這個運作所以台鐵也相當的快在十點的時候就已經加開這個自強號可以讓他全線可以不對號可以直接讓他上車讓民眾"},{"start":475.831,"end":494.2,"text":"可以透過台鐵來做轉運而且是做整天的這個備援機制這是一個方面那第二個方面是在當天發生事情狀況之後我回到部裡面我們召開了緊急應變會議我們召開緊急應變會議除了對當天的應處之外更重要的是我們不曉得隔天到底"},{"start":494.58,"end":523.129,"text":"能不能運行在高鐵的部分我不曉得他修不修得好這個部分我們沒有把握所以備援機制我們也同時在討論除了台鐵之外委員剛剛所提到的國道我們國道科運我們也設計了從新竹到台北從桃園到台北我們的國道科運的接駁機制我們那個時候也列入討論那另外比較量比較大的在北部的輸運的部分捷運的部分機捷的部分我們那個時候也有納入討論那不過因為我們在考量到說"},{"start":523.709,"end":553.021,"text":"因為季節平日就已經非常擁塞了所以我們不曉得他能夠提供多少的運量出來所以我們當時的備援機制也有討論到但要不要用可能放在比較後面所以整體的備援機制確實是交通部應該要做的這個工作那這個部分我們也會透過一次一次的經驗我們的那個建立的SOP也建立起來跟委員報告好 部長謝謝 經過這一次事件我們希望說後續還是要提一份書面給交通委員會的所有委員讓大家知道說第一個是說"},{"start":553.661,"end":576.177,"text":"比如說 其實剛剛王一山委員講的也沒錯 就是你今天4點27分出現異常那什麼時候做決策因為部長或是董事長剛剛提到 部長提到一件事情是我們到時候要再搶學 我們不知道什麼時候搶學好希望他搶學好 能夠全線恢復正常但是這個過程 這個動態滾動的過程什麼時候讓民眾知道 我有去做行程的預排以及你交通部什麼時候開始啟動周邊的協調作業 我覺得這個"},{"start":579.537,"end":590.124,"text":"工作流程要趕快把它建立出來那我們希望說一個月給我們一份書面 擺得起嗎 做出來嗎我們來做這個方面的檢討檢討的報告再向委員說明好 謝謝部長 謝謝董事長謝謝 謝謝委員"}],"gazette":[{"speaker":"黃委員健豪","start":"2026-06-04T11:02:32.798000+08:00","guessed":false,"end":"2026-06-04T11:02:32.958000+08:00","text":"謝謝主席。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:02:33.178000+08:00","guessed":false,"end":"2026-06-04T11:02:38.479000+08:00","text":"主席，我們邀請交通部陳部長，還有臺灣高鐵史哲董事長。","quality":0.87},{"speaker":"主席","start":"2026-06-04T11:02:38.479000+08:00","guessed":false,"end":"2026-06-04T11:02:43.560000+08:00","text":"請陳部長及史哲董事長。","quality":0.6},{"speaker":"陳部長世凱","start":"2026-06-04T11:02:43.560000+08:00","guessed":false,"end":"2026-06-04T11:02:43.700000+08:00","text":"委員好。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:02:44.801000+08:00","guessed":false,"end":"2026-06-04T11:02:45.581000+08:00","text":"部長好、董事長好。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:02:45.801000+08:00","guessed":false,"end":"2026-06-04T11:03:06.488000+08:00","text":"我想就教今天的狀況，其實今天的報告，不管是交通部也好，或是高鐵公司也好，在這兩份書面報告資料裡面，包含剛剛口頭上的說法，到目前為止，真實的原因還沒有出來嘛，你們都是說還要儘速的去要求所謂調查報告的結果。","quality":0.913},{"speaker":"黃委員健豪","start":"2026-06-04T11:03:07.229000+08:00","guessed":false,"end":"2026-06-04T11:03:24.190000+08:00","text":"那我好奇的是，到底這個「儘速」……因為董事長剛才也提到說會有一個期程，其實剛剛其他委員也提到一件事情，包含所謂第三方公正單位這部分，基本上也是交通部同一套人馬，那到底這個「儘速」有沒有一個要求的期程，你們總會有一個說法。","quality":0.907},{"speaker":"黃委員健豪","start":"2026-06-04T11:03:24.310000+08:00","guessed":false,"end":"2026-06-04T11:03:39.342000+08:00","text":"因為其實我們上禮拜將議程排在今天的預期是，過了一個禮拜可能會有一些比較具體的檢討報告、檢討的狀況或者是方案出來了，所以我們才排今天來做相關的說明，但是今天看到的書面還是處在一個「儘速」的狀況。","quality":0.933},{"speaker":"黃委員健豪","start":"2026-06-04T11:03:39.342000+08:00","guessed":false,"end":"2026-06-04T11:03:45.967000+08:00","text":"那到底這個「儘速」的狀況什麼時候才會有正式的答案、說法讓全民來了解？","quality":0.867},{"speaker":"史董事長哲","start":"2026-06-04T11:03:46.636000+08:00","guessed":false,"end":"2026-06-04T11:03:51.378000+08:00","text":"謝謝委員的關心，事實上我們比誰都急，因為會影響到我們後續的更新工程。","quality":0.968},{"speaker":"史董事長哲","start":"2026-06-04T11:03:51.999000+08:00","guessed":false,"end":"2026-06-04T11:04:05.865000+08:00","text":"我們已經責成兩個第三方單位，也就是鐵研中心以及張簡老師的軌道中心，事實上是代表民間跟原廠跟我方，四方要趕快儘速擬定出一個期程。","quality":0.932},{"speaker":"史董事長哲","start":"2026-06-04T11:04:06.985000+08:00","guessed":false,"end":"2026-06-04T11:04:13.789000+08:00","text":"期程目前還沒有出來，但是不能無限制的等待，這個我們知道，期程一旦出來，我們也會儘速跟委員報告，跟社會報告。","quality":0.979},{"speaker":"黃委員健豪","start":"2026-06-04T11:04:15.232000+08:00","guessed":false,"end":"2026-06-04T11:04:34.389000+08:00","text":"那按照往例，或是按照你們公司的組織規章，這個「儘速」有沒有……就是什麼時候要出來，當然你說你要明年、後年什麼時候出來，但是你這個答案，比如說今天禮拜四了，今天6月4號，但是要今天來宣布說我什麼時候把答案公布，就是這個是什麼時間點？","quality":0.929},{"speaker":"黃委員健豪","start":"2026-06-04T11:04:34.389000+08:00","guessed":false,"end":"2026-06-04T11:04:36.069000+08:00","text":"我沒有預期說你什麼時候要把答案出來，但是你要講一個公布的時間點……","quality":0.533},{"speaker":"史董事長哲","start":"2026-06-04T11:04:36.069000+08:00","guessed":false,"end":"2026-06-04T11:04:38.950000+08:00","text":"跟委員報告，我要講的第一個不會是明年，不會是明年。","quality":0.591},{"speaker":"史董事長哲","start":"2026-06-04T11:04:39.350000+08:00","guessed":false,"end":"2026-06-04T11:04:52.014000+08:00","text":"第二個就是，這個如果是屬於我個人可以決策的事情，我當然應該承諾，但這是屬於在專業上必須要給公正單位一個緩衝調查的時間，所以這個期程也必須由他們提出。","quality":0.928},{"speaker":"史董事長哲","start":"2026-06-04T11:04:52.694000+08:00","guessed":false,"end":"2026-06-04T11:04:55.435000+08:00","text":"我會請他們儘速提出，來跟大家報告好不好？謝謝。好。","quality":0.905},{"speaker":"黃委員健豪","start":"2026-06-04T11:04:56.516000+08:00","guessed":false,"end":"2026-06-04T11:05:04.219000+08:00","text":"再來，在技術面上還有一個問題就是說，其實這一次目前看起來，主要的狀況是所謂的轉轍器控制機箱的故障……","quality":0.933},{"speaker":"史董事長哲","start":"2026-06-04T11:05:04.799000+08:00","guessed":false,"end":"2026-06-04T11:05:05.999000+08:00","text":"電源機箱模組，對。","quality":0.857},{"speaker":"黃委員健豪","start":"2026-06-04T11:05:06.960000+08:00","guessed":false,"end":"2026-06-04T11:05:22.745000+08:00","text":"這是高鐵通車將近20年後的全面更換，那出問題的零組件當然是25號當天的凌晨換的，後來發現其中這兩組發生狀況之後，現在等於停止更換的動作？是。","quality":0.82},{"speaker":"黃委員健豪","start":"2026-06-04T11:05:23.686000+08:00","guessed":false,"end":"2026-06-04T11:05:27.527000+08:00","text":"關於停止更換的動作，第一個問題是，會不會影響到後續高鐵的營運？","quality":0.929},{"speaker":"黃委員健豪","start":"2026-06-04T11:05:27.527000+08:00","guessed":false,"end":"2026-06-04T11:05:41.330000+08:00","text":"就是說你等於同時間現在有新、舊的機組在進行，已經有三百七十多組換完了，然後還有大概100組左右還沒有換，那今天暫停更換的作業之後，新、舊機組之間會不會有衝突？","quality":0.899},{"speaker":"黃委員健豪","start":"2026-06-04T11:05:41.670000+08:00","guessed":false,"end":"2026-06-04T11:05:42.110000+08:00","text":"這是第一個問題。","quality":0.857},{"speaker":"黃委員健豪","start":"2026-06-04T11:05:42.231000+08:00","guessed":false,"end":"2026-06-04T11:05:51.257000+08:00","text":"第二個問題是，那過去換完的是三百七十多組有沒有問題，有沒有再檢測過，會不會現在先暫停不換了？","quality":0.857},{"speaker":"黃委員健豪","start":"2026-06-04T11:05:51.597000+08:00","guessed":false,"end":"2026-06-04T11:06:11.814000+08:00","text":"那問題是前面那三百七十多組的品質、良率跟出現問題的這一組有沒有做過比較，會不會導致前面三百七十多組換完了，那結果後面，現在雖然暫停沒有換，但是結果就發生了前面三百七十多組出現狀況，導致高鐵又再次發生這種重大的變故？","quality":0.8},{"speaker":"史董事長哲","start":"2026-06-04T11:06:12.235000+08:00","guessed":false,"end":"2026-06-04T11:06:15.057000+08:00","text":"委員的問題涉及相關的專業，我是不是請總經理來回答？","quality":0.913},{"speaker":"黃委員健豪","start":"2026-06-04T11:06:15.457000+08:00","guessed":false,"end":"2026-06-04T11:06:16.418000+08:00","text":"好，謝謝。","quality":1},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:06:16.418000+08:00","guessed":false,"end":"2026-06-04T11:06:18.720000+08:00","text":"我這邊跟委員說明一下，其實我們已經換了371組，從113年換到現在都沒有問題。","quality":0.933},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:06:22.883000+08:00","guessed":false,"end":"2026-06-04T11:06:38.374000+08:00","text":"那這一次這樣換，其實我們是在做中期檢修的更新，其實本身設備是沒有問題的，所以即使現在暫緩更換，也不會對我現在新舊設備產生任何異常的狀況，一定不會的。","quality":0.971},{"speaker":"黃委員健豪","start":"2026-06-04T11:06:39.695000+08:00","guessed":false,"end":"2026-06-04T11:06:41.557000+08:00","text":"對不起，總經理，這個我再多問一下。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:06:43.478000+08:00","guessed":false,"end":"2026-06-04T11:06:54.948000+08:00","text":"現在等於新舊共存嘛，那我今天之所以要換，當然是因為20年期限到了要大修，那今天如果你說新舊都沒問題的話，那幹嘛換？","quality":0.84},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:06:54.948000+08:00","guessed":false,"end":"2026-06-04T11:07:07.637000+08:00","text":"我們是新品跟舊品，因為舊品我們已經使用20年了，一般來講電子設備使用一段期間一定要去更新、換新的，那這一次就是在換電源模組而已。","quality":0.947},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:07:08.117000+08:00","guessed":false,"end":"2026-06-04T11:07:14.502000+08:00","text":"其實我們後面下面的設備也是一併都要更換，只是我們安排在不同的時期更換而已。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:07:16.381000+08:00","guessed":false,"end":"2026-06-04T11:07:34.478000+08:00","text":"其實我們今天提出這個問題是在擔心說，對我們來講，當然我們是外行，我們是在旁邊看嘛，我們就一般的情況去理解，今天20年的期限到了，這種電子零組件有一個所謂的期程，加上這幾年當然有氣候變遷等等的狀況，所以它的耐用度、良率可能會受到影響。","quality":0.904},{"speaker":"黃委員健豪","start":"2026-06-04T11:07:35.199000+08:00","guessed":false,"end":"2026-06-04T11:07:49.780000+08:00","text":"目前你前面的371組換完了，那後面這些都還沒有換，如果你現在保證說前面371組換完的不會有問題，但後面那些沒換的已經達到20年年限的，在未來的這幾個月或幾週會不會有什麼狀況？","quality":0.919},{"speaker":"黃委員健豪","start":"2026-06-04T11:07:49.920000+08:00","guessed":false,"end":"2026-06-04T11:07:52.821000+08:00","text":"如果確定不會有，那當然沒問題。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:07:52.821000+08:00","guessed":false,"end":"2026-06-04T11:08:01.443000+08:00","text":"那我要問說，後面這些還沒有換的你們是不是也去檢測過，確定它短期內不會產生狀況，所以他可以暫時不用換，你這個決策是不會有問題的？","quality":0.983},{"speaker":"黃委員健豪","start":"2026-06-04T11:08:01.483000+08:00","guessed":false,"end":"2026-06-04T11:08:01.543000+08:00","text":"我要問的這個。","quality":0.833},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:08:06.124000+08:00","guessed":false,"end":"2026-06-04T11:08:10.865000+08:00","text":"是，這個基本上就是剛剛講的，這個是新品跟舊品的差別而已，事實上系統是沒有變更的。","quality":0.833},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:08:12.066000+08:00","guessed":false,"end":"2026-06-04T11:08:25.109000+08:00","text":"我們原來更換的期程是從2024年到2026年要換完，所以本來就是到明年底會整個換完，所以基本上還是有時間去更換。","quality":0.956},{"speaker":"陳總經理惠裕","start":"2026-06-04T11:08:26.189000+08:00","guessed":false,"end":"2026-06-04T11:08:36.696000+08:00","text":"另外，在沒有更換之前，對我們的系統來講，事實上我們是有定期的PM的工作在執行，都會再去做檢測的，不會放在那邊就不理了。","quality":0.925},{"speaker":"黃委員健豪","start":"2026-06-04T11:08:37.096000+08:00","guessed":false,"end":"2026-06-04T11:08:37.516000+08:00","text":"好，謝謝總經理。","quality":0.667},{"speaker":"黃委員健豪","start":"2026-06-04T11:08:38.977000+08:00","guessed":false,"end":"2026-06-04T11:09:06.252000+08:00","text":"部長，關於高鐵的狀況，當然在專業的部分或在高鐵營運的本身是高鐵的事情，但是在整個調度的部分，系統異常大概在凌晨四點多就知道了嘛，剛剛很多委員也提到說沒收到通知，包括我本人當然我們都沒收到通知，包含你的app，包含我們會員的簡訊，當天在交通委員會很多委員也提出相關的建議，希望在通知消費者這部分要能夠確實的通知。是。","quality":0.862},{"speaker":"黃委員健豪","start":"2026-06-04T11:09:06.773000+08:00","guessed":false,"end":"2026-06-04T11:09:25.377000+08:00","text":"但問題是，除了讓旅客知道這個事情會使班次延誤之外，臺灣現在南北縱向的主要幾個交通路線就是高鐵、臺鐵及兩條國道就沒有了，但是高鐵、臺鐵、兩條國道基本上都是屬於部長轄下能夠去調度的工具。","quality":0.893},{"speaker":"黃委員健豪","start":"2026-06-04T11:09:26.018000+08:00","guessed":false,"end":"2026-06-04T11:09:52.293000+08:00","text":"所以應該是說在這次事件……這次事件我想是史上第一次高鐵全線受到影響，以前過去幾次都是，除非颱風天，但是其他幾次的故障可能是，除了113年那一次大誤點、高鐵整個shutdown之外，過去十幾年來，大部分時候都是部分出現故障或部分延誤，但是第一次整條出現狀況，未來經過這次事件之後，部長這邊有沒有提出什麼樣的方案能夠去處理南北縱向交通幹道的狀況。","quality":0.832},{"speaker":"黃委員健豪","start":"2026-06-04T11:09:52.613000+08:00","guessed":false,"end":"2026-06-04T11:10:01.001000+08:00","text":"因為其實這對臺灣的整個不管是經濟也好、國安也好都很重要，因為臺灣南北縱向的交通就這四個選項而已，那未來要怎麼調度，這部分交通部有什麼樣的作法？","quality":0.788},{"speaker":"陳部長世凱","start":"2026-06-04T11:10:01.462000+08:00","guessed":false,"end":"2026-06-04T11:10:15.747000+08:00","text":"感謝委員，您關心的這一點其實關係到臺灣整體交通韌性的問題，所以在當天早上大概八點多的時間，我人還在車上，我就馬上聯繫希望臺鐵可以趕快啟動備援的運作。","quality":0.928},{"speaker":"陳部長世凱","start":"2026-06-04T11:10:16.427000+08:00","guessed":false,"end":"2026-06-04T11:10:32.174000+08:00","text":"臺鐵的行動也相當快，在10點的時候就已經加開自強號，採全線不對號可直接上車的方式，讓民眾可以透過臺鐵來做轉運，而且是做整天的備援機制，這是一個方面。","quality":0.894},{"speaker":"陳部長世凱","start":"2026-06-04T11:10:32.894000+08:00","guessed":false,"end":"2026-06-04T11:10:39.357000+08:00","text":"第二個方面是，在當天發生狀況之後，我回到部裡面就召開了緊急應變會議。","quality":0.968},{"speaker":"陳部長世凱","start":"2026-06-04T11:10:39.357000+08:00","guessed":false,"end":"2026-06-04T11:10:52.962000+08:00","text":"我們召開緊急應變會議的目的，除了對當天的應處之外，更重要的是我們不曉得隔天到底能不能運行，就高鐵的部分我不曉得修不修得好，這個部分我們沒有把握，所以我們也同時在討論備援機制。","quality":0.901},{"speaker":"陳部長世凱","start":"2026-06-04T11:10:52.962000+08:00","guessed":false,"end":"2026-06-04T11:11:05.906000+08:00","text":"除了臺鐵之外，包括委員剛剛所提到的國道，國道客運我們也設計了從新竹到臺北、從桃園到臺北的國道客運接駁機制，我們那個時候也列入討論。","quality":0.933},{"speaker":"陳部長世凱","start":"2026-06-04T11:11:06.006000+08:00","guessed":false,"end":"2026-06-04T11:11:25.854000+08:00","text":"另外，量比較大的在北部的輸運部分，捷運的部分、機捷的部分我們那個時候也有納入討論，不過因為我們考量到機捷平日就已經非常壅塞了，我們不曉得它能夠提供多少運量出來，所以我們當時的備援機制也有討論到，但要不要用可能放在比較後面。","quality":0.961},{"speaker":"陳部長世凱","start":"2026-06-04T11:11:26.334000+08:00","guessed":false,"end":"2026-06-04T11:11:37.238000+08:00","text":"所以整體的備援機制確實是交通部應該要做的工作，那這個部分我們也會透過一次一次的經驗將我們的SOP也漸漸的建立起來，跟委員報告。","quality":0.933},{"speaker":"黃委員健豪","start":"2026-06-04T11:11:38.639000+08:00","guessed":false,"end":"2026-06-04T11:11:51.226000+08:00","text":"謝謝部長，我想經過這一次事件，我們希望後續還是要提一份書面給交通委員會的所有委員，讓大家知道第一個是，比如說其實剛剛王義川委員講的也沒錯，就是你今天4點27分出現異常，那什麼時候做決策？","quality":0.928},{"speaker":"黃委員健豪","start":"2026-06-04T11:11:52.106000+08:00","guessed":false,"end":"2026-06-04T11:11:59.752000+08:00","text":"因為部長或是董事長剛剛不斷的提到一件事情是那時候在搶修，你們不知道什麼時候搶修好，希望它搶修好能夠全線恢復正常。","quality":0.811},{"speaker":"黃委員健豪","start":"2026-06-04T11:12:00.312000+08:00","guessed":false,"end":"2026-06-04T11:12:16.781000+08:00","text":"但是這個過程、這個動態滾動的過程什麼時候讓民眾知道來去做行程的預排，以及交通部什麼時候開始啟動周邊的協調作業，我覺得這個工作流程要趕快把它建立出來，我們希望一個月內給我們一份書面，來得及嗎？","quality":0.955},{"speaker":"黃委員健豪","start":"2026-06-04T11:12:16.781000+08:00","guessed":false,"end":"2026-06-04T11:12:18.762000+08:00","text":"做得出來嗎？","quality":0.8},{"speaker":"陳部長世凱","start":"2026-06-04T11:12:18.762000+08:00","guessed":false,"end":"2026-06-04T11:12:20.684000+08:00","text":"我們來做這方面的檢討，檢討的報告再向委員說明。","quality":1},{"speaker":"黃委員健豪","start":"2026-06-04T11:12:20.724000+08:00","guessed":false,"end":"2026-06-04T11:12:21.104000+08:00","text":"好，謝謝部長、謝謝董事長。","quality":1},{"speaker":"陳部長世凱","start":"2026-06-04T11:12:21.104000+08:00","guessed":false,"end":"2026-06-04T11:12:21.104000+08:00","text":"謝謝委員。","quality":0.5},{"speaker":"主席","start":"2026-06-04T11:12:21.604000+08:00","guessed":true,"end":"2026-06-04T11:12:24.461143+08:00","text":"謝謝黃健豪召委的質詢。","quality":0.2},{"speaker":"主席（黃委員健豪）","start":"2026-06-04T11:12:24.761143+08:00","guessed":true,"end":"2026-06-04T11:12:27.904000+08:00","text":"接下來請邱若華委員發言。","quality":0.182}]}},"supported_relations":[],"relations":[]}