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徐新營委員補充說明沒有補充說明本案經過審查會決議須交由黨團協商保安院會我們依照黨團協商現在做以下公示另訂其處理"},{"start":1858.121,"end":1866.568,"text":"現在進入討論事項第六案公職人員選舉罷免法第32條及第43條條文修正草案請宣讀審查報告"},{"start":1867.891,"end":1896.61,"text":"委員內政委員會於一百二十三年十一月二十日十二月五日及十二月十六日分別召開全體委員會議審查該草案由內政委員會徐肇景文新營擔任主席邀請相關機關代表列席報告並被質詢於報告及詢談完畢進行條文之審查全案審查完畢你去審查報告提報院會討論院會討論前需經黨團審商院會討論時推請徐肇景文新營做補充說明宣讀完畢"},{"start":1897.335,"end":1923.744,"text":"我們現在請召集委員徐新穎委員補充說明沒有補充說明本案經過審查會決議須交由黨團協商抱怨會依照黨團共事我們現在做以下決議另訂其處理委員會我們進入討論事項第七案及第八案外送平台管理及從業人員權益保障法草案以上兩案合併討論請宣讀審查報告"},{"start":1927.677,"end":1952.326,"text":"本院社會福利及衛生環境委員會分別於114年12月22日及同年12月3日、4日舉行全體委員會議審查雙開草案並於同年11月6日由廖兆賢委員相擔任主席舉行外送平台管理及從業人員權益保障法草案及外送員權益保障及外送平台管理法草案公聽會且願意提出具體"},{"start":1953.946,"end":1979.132,"text":"規定初序報告作為審查報告之參考前台第六次會議選場委員洪孟凱等21人提案共識6案已全部併案審查完略會議均由廖少傑委員長擔任主席邀請提案黨團代表及提案委員說明提案要旨勞動部部長洪勝翰回應黨團代表及委員提案備備諮詢張牧德部等應邀列室備詢"},{"start":1980.29,"end":2007.799,"text":"與會員於聽取說明集宣達完畢後進行充分討論完成本案審查令通過復旦決議六項決議並按連續審查報告提報院會討論本案與院會進行二讀前學校黨團協商院會討論本案時由六號召集委員相補充說明宣讀完畢報告委員會張志倫委員發表聲明對上週五次表決與國民黨黨團意見一致我們列入公報記錄"},{"start":2010.1,"end":2036.766,"text":"現在請召集委員廖偉祥委員補充說明沒有補充說明報告委員會本案經審查會決議須交由黨團協商吳佩奕委員等張雅琳委員等林思明委員等分別提案經第四會期第十四次第十五次會議決定自委員會抽出二禁服二讀與相關提案並按協商蔡義瑜委員等提案"},{"start":2037.202,"end":2060.298,"text":"经第四会期第四五次会议决议进复二读与相关提案并按协商另外李燕秀委员等经第四会期第十三次会议决定进复二读并由国民党团负责召集协商赖世宝委员等提案经第四会期第十三次会议决定进复二读"},{"start":2061.253,"end":2068.322,"text":"與相關提案並按協商報告委員會 以上兩案已經完成協商請宣讀協商結論立法院黨團協商結論時間114年12月31日星期三下午2時地點群旋樓801會議室"},{"start":2078.894,"end":2106.301,"text":"協商主題 外送平台管理及從業人員權益保障法草案協商結論一 法案名稱外送員權益保障及外送平台管理法二 第一條條文 照協商結果通過如附件 含立法說明三 取於軍造審查會審查結果通過協商主持人廖偉祥 協商代表傅坤祺 羅志強 林佩祥 洪孟凱柯建民 鍾嘉斌 陳培宇 林月群"},{"start":2107.236,"end":2135.044,"text":"劉建國 黃國昌 張祺凱 陳昭芝 宣讀完畢全院會對以上協商結論有無異議沒有異議我們後續依照協商結論進行處理外送平台管理及從業人員權益保障法草案請宣讀名稱外送員權益保障及外送平台管理法宣讀完畢照協商名稱通過請宣讀第一章第一章總則宣讀完畢照審查會章名通過請宣讀第一條"},{"start":2135.731,"end":2158.986,"text":"第一條 為寶商外送員消費者合作商家之權益及管理外送平台業者以橫評各方權利義務關係特制定本法前項鎖定權益寶商及管理依本法之規定本法為規定者適用其他法律之規定單位送平台業者與外送員間具有僱傭關係者除適用第四條第五項第四條及第21條之第25條規定外"},{"start":2160.567,"end":2177.394,"text":"其權益保障及處罰等事項依《勞動基準法》及其他相關法律規定處理宣讀完畢照協商條文通過請宣讀第二條第二條本法所任主管機關在中央為勞動部在直轄市為直轄市政府在縣市為縣市政府"},{"start":2179.724,"end":2206.053,"text":"本法鎖定事項涉及各目的事業主管機關執掌業務時由各該機關辦理前二項主管機關及各目的事業主管機關權責劃分如下一 主管機關主管外送服務契約停權報酬申訴制度職業安全衛生保險保存外送員相關紀錄外送員職業安全衛生教育訓練等有關外送員勞動權益保障之事項"},{"start":2206.813,"end":2221.452,"text":"二 交通主管機關主管基本運價核定消費者保護個人資料保護道路交通安全保存消費者相關記錄外送員交通安全教育訓練等有關外送平台管理之事項三 經濟主管機關"},{"start":2222.353,"end":2239.764,"text":"主管外送合作契約外送平台業者收取費用及權益處理保存合作商家相關紀錄等有關合作商家權益保障之事項四 衛生福利主管機關主管外送食品衛生安全外送員食品衛生安全教育訓練等事項"},{"start":2240.524,"end":2265.538,"text":"五 金融主管機關主管外送平台提供之金融支付工作工具交易安全外送員投保團體傷害保險及責任保險商品等事項六 數位發展主管機關主管外送平台提供之第三方支付服務交易安全事項其其他外送員權益保障及外送平台管理事項有更相關目的事業主管機關依職權規劃辦理宣讀完畢"},{"start":2272.289,"end":2294.865,"text":"請宣讀第三條第三條本法用詞定義如下一 外送員只與外送平台業者成立外送服務契約之從業人員二 外送平台業者只經營使用電子商務技術進行網際網路交易之平台提供合作商家販賣商品或消費者購買商品並將訂單提供外送員承接之業者"},{"start":2295.445,"end":2317.735,"text":"三 外送服務契約 指外送平台業者與外送員間就有關外送服務提供報酬計算及給付停權規範申訴制度及其他相關權利義務事項所成立之契約四 報酬 指外送員依外送服務契約提供外送服務所獲得之勞務對價包括基本報酬各項獎金等"},{"start":2318.735,"end":2340.479,"text":"五 停權 指外送平台業者對外送員暫時停止提供訂單外送平台業者對合作商家暫時停止接收消費者訂單之行為六 外送服務 指外送員通過外送平台業者指定之應用程式或裝置接受其所提供之訂單 儘管合作商家領取商品"},{"start":2341.419,"end":2360.809,"text":"並將之交付消費者或運送至消費者指定地點之行為其外送服務期間指自外送員接受外送平台業者提供至每筆訂單時起至完成該筆訂單時止之期間八 上限期間指外送員與外送平台業者指定之應用程式"},{"start":2361.269,"end":2382.883,"text":"或裝置上限時起至下限時止之期間9 合作商家指與外送平台業者成立外送合作契約使用外送平台業者指定之應用程式或裝置提供商品與消費者購買之業者10 外送合作契約指外送平台業者與合作商家間就有關商品提供貨款給付"},{"start":2383.283,"end":2412.214,"text":"及其他相關權利物事項所成立之契約十一 運費指平台貨運業者提供運送商品服務向消費者及合作商家所收取之費用十二 貨款指合作商家透過外送平台業者提供商品與消費者後外送平台業者應給付合作商家之款項十三 每筆訂單只僅包含一個取件地點以及一個送達地點之訂單宣讀完畢"},{"start":2413.43,"end":2442.315,"text":"照審查會條文通過洪孟凱委員等羅廷維委員等楊瓊英委員等萬美玲委員等張家俊委員等劉建國委員等林倩琦委員等分別提案第四條均不予採納請宣讀第二章第二章外送委員陳怡保章宣讀完畢照審查會張銘通過請宣讀第四條"},{"start":2443.171,"end":2461.247,"text":"第四條 中央主管機關應就外送平台業者與外送員成立外送服務契約之重要權利義務事項擬定定型化契約應記載及不得記載事項並公告之前項定型化契約應記載及不得記載事項應包括報酬計算與給付方式"},{"start":2461.767,"end":2480.966,"text":"停权终止外送服务契约申诉制度保险外送服务基本流程专人服务联络方式及其他有关外送员劳动权益之事项外送平台业者与外送员成立外送服务契约违本第一项公告之定型化契约应记载及不得记载事项者无效"},{"start":2481.867,"end":2507.79,"text":"該公告之應記載事項雖未記載於契約仍構成契約之內容外送平台業者變更或增補外送服務契約之重要權利義務事項應經外送員同意且不得以不利對待方式使外送員同意變更或增補之未經外送員同意即以網際網路公告郵件書面或其他方式對外發布或通知者不勝效力"},{"start":2508.51,"end":2525.536,"text":"外送平台業者應與外送服務契約成立後七日內提供書面或電子契約與外送員收值宣讀完畢照審查會條文通過廖偉祥委員等提案第二章張明不予採納請宣讀第五條"},{"start":2526.294,"end":2555.387,"text":"第五條外送平台業者僅服外送員每筆訂單至幾百報酬不得低於該筆訂單外送服務期間依比例換算最低工資法所定每小時最低工資之1.25倍且不得低於新台幣45元之保障金額前項每筆訂單幾百報酬之保障金額由中央主管金管依且一年度保障金額乘以每年最低工資法所定每小時最低工資之調升比率供靠調整"},{"start":2556.327,"end":2574.426,"text":"外送平台業者給付外送員報酬應全額直接給付但法令另有規定或雙方另有約定者不在此限外送平台業者給付外送員報酬每月至少定期發給二次並應提供在名下列式享值報酬明細表"},{"start":2575.046,"end":2599.907,"text":"一 報酬總額 二 每筆訂單報酬是計算方式及金額三 依法令或雙方約定 得扣主持項目及其金額四 實際發給者金額 外送平台業者應支配外送員報酬清測將給付報酬總額 報酬明細等事項記錄報酬清測應保存五年宣讀完畢照審查會條文通過 請宣讀第六條"},{"start":2600.731,"end":2628.368,"text":"第六條 外送平台業者與提供訂單與外送員時應明確告知訂單之預估報酬取送商品地點及其他相關重要資訊宣言完畢照審查會條文通過侯孟楷委員等 羅廷偉委員等楊瓊英委員等 張家俊委員等劉建國委員等 林倩琦委員等分別提案第六條羅志強委員等提案第五條均不予採納"},{"start":2630.036,"end":2658.096,"text":"臺灣民眾黨團王玉明委員等王宏威委員等黃建豪委員等徐宇貞委員等徐巧欣委員等盧憲一委員等分別提案第六條萬美玲委員等提案第八條李坤成委員等提案第四條羅志強委員等提案第十條均不予採納請宣讀第七條"},{"start":2659.062,"end":2676.123,"text":"第七條外送源於提供外送服務期間有違反個人資料保護法新騷擾防治法跟從騷擾防治法刑法交通法規食品安全衛生法規或外送服務契約且情節重大者外送平台業者使得充值外送服務契約"},{"start":2676.784,"end":2700.429,"text":"外送平台業準義前項規定終止外送服務契約或為其他影響外送員權益之不利決定時應續名完整簽名機可理解這理由通知外送員且就其理由負局長責任並依第九條規定給予外送員申訴機會宣傳完畢照省長會條文通過侯孟楷委員等羅廷維委員等"},{"start":2702.101,"end":2711.046,"text":"楊瓊英委員長 張家俊委員劉建國委員林倩琦委員分別提案第八條台灣民眾黨團王玉明委員"},{"start":2714.66,"end":2736.933,"text":"王宏威委員等黃建豪委員等徐宇貞委員等徐巧欣委員等盧憲一委員等分別提案第十條萬美玲委員等羅志強委員等分別提案第十四條均不予採納請宣讀第八條"},{"start":2737.995,"end":2763.629,"text":"第八條 外送平台業者有下列情形之一者外送員得終止外送服務契約一 外送平台業者於成立外送服務契約時為虛位之意思表示使外送員誤信而有受損害之餘二 外送平台業者違反外送服務契約本法或其他法令規定具有損害外送員權益之餘外送員依前項規定終止外送服務契約"},{"start":2764.289,"end":2790.938,"text":"因自知悉其情形或損害結果之日起三十日內為之外送員依第一項規定終止外送服務契約外送平臺業者應發給外送員經濟補償前項經濟補償之給付基準期限方式及其他有關事項之本法由中央主管機關定之宣讀完畢照審查會條文通過洪孟凱委員等羅廷維委員等楊瓊英委員等"},{"start":2794.385,"end":2807.092,"text":"張家俊委員等劉建國委員等林倩琦委員等分別提案第七條臺灣民眾黨團王玉敏委員等王弘威委員等"},{"start":2808.32,"end":2826.981,"text":"黃建豪委員等徐宇貞委員等徐巧興委員等盧憲一委員等分別提案第九條萬美玲委員等提案第十一條羅志強委員等提案第十三條均不予採納請宣讀第九條"},{"start":2827.867,"end":2847.686,"text":"第九條 外送閉台業者依舊下列事項建立申訴制度提供外送員進行申訴一 報酬金額計算方設計給付時間二 停權終止外送服務企業或其他對外送員不利判決定三 外送員與合作商家或消費者準外送服務所發生之爭議"},{"start":2848.567,"end":2867.5,"text":"前項申訴制度應至少包含受理單位處理流程 處理時間回覆方式及申訴成立後之補償措施等內容並由外送平台業者公開接觸之外送平台業者應就其一第七條規定與外送員終止外送服務契約之爭議成立獨立處理小組"},{"start":2870.362,"end":2895.442,"text":"受理外送員這申訴前線獨立處理小組應定期召開會議其成員應符合下令規定一 人數不得低於三人其中工會代表至少一人二 遣還工會代表以外之小組成員應由具備勞動法令專業或首席外送名單產業實務運作前與外送平台業者間無利害關係之外部專家學者擔任"},{"start":2896.844,"end":2911.959,"text":"外送平臺業者不得因外送員提出本法之申訴或協助他人申訴而對其為不利決定宣讀完畢趙審查會條案通過廖偉祥委員等提案第三章張明不予採納請宣讀第十條"},{"start":2912.762,"end":2928.939,"text":"第十條 外送平台業準應下列規定為已成立外送服務契約之外送員同保團體傷害保險及責任保險為投保前不得使外送員提供外送服務以保險契約期間以團體傷害保險"},{"start":2930.06,"end":2955.542,"text":"外送服務契約有效期間二 責任保險上限期間二 符合中央主管機關公告制保險範圍及最低保險金額三 以書面或電子方式提供保險契約與外送員收值並保存一年外送員連續逾三日無提供外送服務記錄者外送平台業者時的正式停止辦理投保前項保險宣傳完畢"},{"start":2956.505,"end":2963.16,"text":"照審查會條文通過,廖偉祥委員等提案第四章張明不予採納。請宣讀第十一條。"},{"start":2963.959,"end":2991.474,"text":"第十一條 外送平台業者使外送員提供外送服務時應符合項鍊規定一 外送平台業者不得強制排定外送員上線期間或違反外送員意願使其維持上線狀態二 外送平台業者對於外送員拒絕接單或選擇下線休息不得有不利對待宣讀完畢照審查會議條文通過 請宣讀第十二條"},{"start":2992.372,"end":3020.576,"text":"第十二條 外送員依勞工職業災害保險基本護法第七條或第十條規定由其所屬職業工會或由本人辦理參加勞工職業災害保險者等檢付獎費證明向外送平台業者申請支付期自行負擔是保險費外送平台業者不得拒絕外送員同時與二個以上外送平台提供外送服務僅得隨意申請宣讀完畢照審查會條項通過請宣讀第三章"},{"start":3021.055,"end":3044.545,"text":"第三章 外送平台管理 宣讀NB照審查會章明通過 請宣讀第十三條第十三條 交通主管機關對於外送平台業者與消費者間重要權利物事項因依消費者保護法內定其定型化契約應記載及不得記載事項報請行政院核定後公告之 宣讀NB照審查會條文通過 請宣讀第十四條"},{"start":3045.265,"end":3073.167,"text":"第十四條經濟主管機關對於外送平台業者與合作商家成立外送合作契約之重要權利義務事項應擬定契約範本並公告之前項契約範本應包括商品提供及價格收取服務及運送費用金額或比例貨款結算與支付方式食品安全與衛生管理爭議處理機制契約期間與中值條件及其他有關合作商家權益之事項"},{"start":3073.948,"end":3098.81,"text":"外送平台業者應於外送合作契約成立後7日內提供書面或電子契約與合作商家收值宣讀完畢請宣讀第15條第15條外送平台業者與政府機關應天然災害宣布停止上班之地區應停止營業並通知合作商家及外送員宣讀完畢廖偉祥委員等"},{"start":3101.536,"end":3105.715,"text":"提案第五章张明不予采纳请宣读第十六条"},{"start":3106.246,"end":3133.473,"text":"第十六條 外送平台業者應遵循個人資料保護法之相關規定確保其程式之資訊安全及系統穩定度以保障消費者 合作商家及外送員權益交通儲管機關等於個人資料保護法規定要求外送平台業者訂定個人資料檔案安全維護計畫宣讀完畢照審查會條文通過黃潔文等提案第十六條不予採納請宣讀第十七條"},{"start":3134.266,"end":3146.457,"text":"第十七條 外送平台業者應定其向中央主管機關提供外送員人數 外送服務期間上限期間及報酬等相關資訊 宣讀完畢請宣讀第十八條"},{"start":3148.922,"end":3164.213,"text":"第十八條外送平台業者應保存下列個款與消費者有關之紀錄至長二年一 消費者訂購商品之時間及年容物二 商品之價格服務費或運費三 消費者取消訂單之退費清新"},{"start":3164.793,"end":3189.024,"text":"四 外送平台業者取消訂單就是由其退費進行五 商品有給付之淹給付這種類貨數量與訂單不符有瑕疵或損壞時外送平台業者之處理方式收退費用及補償措施六 消費者與外送平台業者建置契約其客戶服務及投訴處理記錄幫其他與前期款有關之記錄"},{"start":3190.385,"end":3196.455,"text":"有關機關的要求調閱 請上更款記錄外送平臺業全部都拒絕 宣讀完畢請宣讀第19條"},{"start":3199.403,"end":3222.465,"text":"第十九條 外送平台業者應保存下列個困與合作商家有關之記錄至少二年一 外送合作契約二 平台業務招攬行為及其執行記錄三 合作商家接收訂單及提供商品之時間及內容四 其與合作商家兼職客戶服務或爭議之處理記錄五 護緩之計算方日及給付時間"},{"start":3223.426,"end":3231.511,"text":"六 其他與前五款有關之記錄有關機關的要求要約前三個款記錄外送平台業者不得拒絕 宣讀完畢"},{"start":3235.322,"end":3243.086,"text":"20.外送平台業者應保存下列各款與外送員有關之紀錄至少二年1."},{"start":3243.086,"end":3245.127,"text":"外送服務契約2."},{"start":3245.127,"end":3246.748,"text":"外送服務期間3."},{"start":3246.748,"end":3247.908,"text":"上限期間4."},{"start":3247.908,"end":3248.829,"text":"停權1."},{"start":3248.829,"end":3256.153,"text":"第七條規定終止外送服務契約即以演算法或其他方式對外送員為不立時決定5."},{"start":3256.153,"end":3258.394,"text":"其他外送服務契約終止形式"},{"start":3259.014,"end":3270.684,"text":"六 第22條規定之外送員教育訓練記錄其其他與前兩款有關之記錄有關機關得要求調閱前項各款記錄外送平台業者不得拒絕 宣讀完畢"},{"start":3273.939,"end":3298.846,"text":"第二十一條 外送員與外送服務期間發生下列職業災害之一者外送平台業者應於八小時內通報當地勞動檢查機構並於事後實施事故調查分析及做成記錄一 發生死亡災害二 發生災害之離災人數在一日以上且需住院治療宣讀完畢照審才會條文通過 請宣讀第二十二條"},{"start":3299.557,"end":3320.111,"text":"第22條 外送平台業者對新加入之外送員應提供一定時數之職業安全衛生、交通安全、食品衛生安全及其他必要之教育訓練外送平台業者每年應要求提供服務之外送員最少完成一定時數之教育訓練"},{"start":3320.931,"end":3345.572,"text":"前二項教育訓練之一定時數 內容 實施等有關事項由中央主管機關 交通主管機關及衛生福利主管機關分別定之訓練完畢請宣讀第二十三條第二十三條 外送員於提供外送服務時因違反交通主管機關認定有重大影響交通安全之行為時外送平台業者應依通知改善其內"},{"start":3346.292,"end":3364.317,"text":"完成實施外送員運送安全講習與完成講習前外送平台業者不得使其提供外送服務 宣讀完畢照審查會條文通過 請宣讀第四章法則 宣讀完畢照審查會章名通過 請宣讀第25條更正 請宣讀第24條"},{"start":3369.884,"end":3387.425,"text":"第24條 外送平台業者違反第11條第15條規定者由直轄稅限市主管機關儲新台幣10萬元以上50萬元下罰款外送平台業者違反第23條規定者由交通主管機關儲新台幣10萬元以上50萬元下罰款"},{"start":3388.186,"end":3404.34,"text":"外送平台業者違反第21條規定由主管機關儲新台幣3萬元以上30萬元下發婚外送平台業者拒絕規避或妨礙主管機關目的事業主管機關監督、偵查及調閱記錄者儲新台幣3萬元以上15萬元下發婚"},{"start":3406.121,"end":3431.901,"text":"未送平台業者有項鏈前行之一者由主管機關或目的時也主管機關除新台幣2萬元以上10萬元下罰款依違反第4條第5項第12條第1項第14條第3項第18條第1項第19條第1項或第20條第1項規定經通知限期改善藉其違改善二違反第22條第1項第2項有關交通安全指示品"},{"start":3432.721,"end":3455.939,"text":"衛生安全教育訓練之規定 請通知限期改善 借期未改善3 違反第5條 第1項 第3項 第5項 第8條 第3項 第9條 或第10條規定外送平台業者違反第22條 第1項 第2項 有關職業安全衛生教育訓練之規定1 職業安全衛生法 新聞規定處罰 宣讀完畢照審才會調整通過 請宣讀第25條"},{"start":3456.84,"end":3481.313,"text":"第25條 外送平台業者違反本法經處以罰還者主管機關或目的事業主管機關應公布其名稱負責人姓名處分任期違反條文及罰還金額並限期另期改善 藉其為改善者按次處罰宣讀完畢照審查會條例通過 請宣讀第5章第5章負責 宣讀完畢照審查會章明通過 請宣讀第26條"},{"start":3482.321,"end":3508.776,"text":"第二十六條 外送平台業者將外送服務業務委託於第三人並由其與外送員成立外送服務契約者該第三人須由第四條制定十二條第十五條制定十七條 第二十條制定二十三條及其法則規定前向第三人與外送員間具有雇用關係者依第一條定效單書規定辦理 宣言完畢造成他會條文通過 請亮偉祥委員等"},{"start":3509.744,"end":3519.911,"text":"提案第七章張明不予採納請宣讀第28條更正請宣讀第27條照審查會條文通過請宣讀第28條照審查會條文通過報怨會我們全案已經經過二讀現在有三個黨團"},{"start":3538.422,"end":3544.994,"text":"分別提繼續進行三讀請問院會有無異議沒有異議我們開始宣讀經過二讀這條文"},{"start":3547.611,"end":3571.66,"text":"外送員權益保障及外送平台管理法第一章總則第一條為保障外送員消費者合作商家之權益及管理外送平台業者以橫評各方權利與關係特制定本法前項鎖定權益保障及管理依本法之規定本法為規定者使用其他法律之規定但外送平台業者與外送員間具有雇用關係者"},{"start":3572.62,"end":3596.08,"text":"除釋用第4條第5項第10條及第21條至第25條規定外其權益保障及處罰等事項依勞動計準法及其他相關法律規定處理第二條本法所稱主管機關在中央為勞動部在直轄市為直轄市政府在縣市為縣市政府本法所定事項涉及各目的事業主管機關主張業務時"},{"start":3597.461,"end":3620.104,"text":"由各該機關辦理前二項主管機關及各目的事業主管機關全責劃分如下依主管機關主管外送服務契約停權報酬申訴制度職業安全衛生保存外送員相關紀錄外送員職業安全衛生教育訓練等有關外送員勞動權益保障這事項"},{"start":3621.005,"end":3648.433,"text":"二 交通主管機關主管基本運價核定消費者保護個人資料保護道路交通安全保存消費者相關紀錄外送員交通安全教育訓練等有關外送平台管理之事項三 經濟主管機關主管外送合作契約外送平台業者收取費用及專業處理保存合作商家相關紀錄等有關合作商家權益保障之事項四 衛生福利主管機關"},{"start":3649.293,"end":3666.574,"text":"主管衛送食品衛生安全衛送員食品衛生安全教育訓練等事項五 金融主管機關主管衛送平台提供之金融支付工具交易安全衛送員同保團體傷害保險及責任保險商品等事項"},{"start":3667.655,"end":3696.323,"text":"六 數位發展主管機關主管外送平台提供之第三方支付服務交易安全事項七 其他外送員權益保障及外送平台管理事項有各相關目的事業主管機關依職權規劃辦理第三條 本法有此定義如下一 外送員 給予外送平台業者成立外送服務契約之從業人員二 外送平台業者"},{"start":3697.202,"end":3716.244,"text":"至经营使用电子商务技术进行网信网路交易之平台提供合作商家贩卖商品或消费者购买商品并将订单提供外送员成接触业者三 外送服务契约只外送平台业者与外送员间就有关外送服务提供"},{"start":3717.882,"end":3733.118,"text":"報酬計算及警戶聽權規範申訴制度及其他相關權利物事項所成立之契約四 報酬指外送員依外送服契約提供外送服務所獲得之老物對價包括基本報酬各項獎金等"},{"start":3734.179,"end":3755.928,"text":"五 停權 指外送平台業者對外送員暫時停止提供訂單外送平台業者對合作商家暫時停止接收消費者訂單之行為六 外向服務 指外送員透過外送平台業者指定之應用程式或裝置接受其所提供之訂單 請往合作商家領取商品"},{"start":3756.768,"end":3780.812,"text":"並將支交付消費者或運送至消費者指定地點之行為其外送服務期間指自外送員接受外送平台業者提供之每批訂單時期至完全該批訂單時之期間八 上限期間指外送員與外送平台業者指定之應用程式或裝置上限時期至下限時之期間九 合作商家"},{"start":3781.292,"end":3805.029,"text":"至於外送平台業者成立外送合作契約使用外送平台業者決定之應用程式或裝置提供商品與消費者購買之業者十 外送合作契約指外送平台業者與合作商家間就有關商品提供貨款給付及其他相關權利義務事項所成立之契約十一 運費指平台或運業者提供"},{"start":3805.829,"end":3826.544,"text":"運送商品服務 向消費者及合作商家所爽取之費用12 貨款 只合作商家透過外送平台業者提供商品與消費者後外送平台業者應及複合作商家之款項13 每筆訂單 只僅包含一個曲線地點以及一個送達地點之訂單"},{"start":3829.093,"end":3849.927,"text":"第二章 外送員權益保障第四條 中央主管機關應就外送平台業者與外送員成立外送服務契約之重要權利務實項擬定定型化契約應記載及不得記載實項並公告之前項定型化契約應記載及不得記載實項應包括報酬計算與給付方式"},{"start":3850.447,"end":3869.398,"text":"停权终止外送服务契约申诉制度保险外送服务基本流程专人服务联络方式及其他有关外送员劳动权益之事项外送平台业者与外送员成立外送服务契约违反第一项公告之定型化契约应计算及不得计算事项者无效"},{"start":3870.695,"end":3888.829,"text":"該公告之應記載設項須未記載於契約仍構成契約之內容外送平台業者變更或增補外送服務契約之重要權利義務設項應經外送員同意且不得以不利對待方式使外送員同意變更或增補之"},{"start":3889.89,"end":3905.601,"text":"未经外送员统议即以网信网络公告邮件书面或其他方式对未发布或通知者无神效力外送平台业者应以外送服务契约成立后7日内提供书面或电子契约与外送员收值"},{"start":3907.369,"end":3930.502,"text":"第五條 外送平台業準及服外送員每筆訂單之基本報酬不得低於該筆訂單外送服務期間依比例換算最低工資房所定每小時最低工資之1.25倍且不得低於新台幣45元之保障金額前項每筆訂單基本報酬之保障金額由中央主管儘管依前一年度"},{"start":3931.022,"end":3957.115,"text":"保障金額乘以每年最低工资法所定每小时最低工资之调升比率公告调整外送平台业者给付外送员报酬应群而直接给付但法令另有规定或双方另有约定者不在此限外送平台业者给付外送员报酬每月至少定期发给二次并应提供在名下列示箱之报酬明信表"},{"start":3958.556,"end":3976.464,"text":"1.報酬總額2.每筆訂單報酬之計算方設計金額3.依法令或雙方約定得扣除這項目解析金額4.實際發給這金額外送平台業者應支配外送員報酬清測將給付報酬總額、報酬明細等事項記錄報酬清測應保存5年"},{"start":3979.591,"end":3988.652,"text":"第六條 外送平台業者與提供訂單與外送員時應明確告知訂單之用戶報酬取送商品地點及其他相關重要資訊"},{"start":3990.546,"end":4017.759,"text":"第七條 外送員於提供外送服務期間有違反《個人資料保護法》《性騷擾防治法》《跟蹤騷擾防治法》《刑法》《交通法規》《食品安全衛生法規》或《外送服務契約》且緊接重大者外送平台業者時得終止外送服務契約外送平台業者一檢效規定終止外送服務契約或為其他影響外送員權益一致不利決定時應續名完全簡明即可"},{"start":4018.739,"end":4026.688,"text":"理解这理由通知外送员且就其理由负局政责任并依第九条规定给予外送员申诉机会"},{"start":4028.53,"end":4055.956,"text":"第八條 外送平台業者有下列情形之一者外送員得終止外送服契約一 外送平台業者與成立外送服契約時為虛偽之一時表示使外送員誤信而有受損害之餘二 外送平台業者違反外送服契約本法或其他法令規定具有損害外送員權益之餘外送員依前項規定終止外送服契約因此窒息其情形或"},{"start":4056.856,"end":4084.449,"text":"損害结果之日起30日内为之外送员以第一项规定终止外送服务契约外送平台业准应发给外送员经济补偿前项经济补偿之给付基准、期限方式及其他有关事项之办法由中央主管机关定之第九条外送平台业准应就下令事项整理申诉制度提供外送员进行申诉一、报酬金额计算方式及给付时间"},{"start":4085.069,"end":4108.124,"text":"二 停权终止外送服务契约或其他对外送员不利决定三 外送员与合作商家或消费者决外送服务所发生之争议前项申诉制度应至少包括受理单位处理流程处理时间回复方式及申诉成立后之补偿措施等内容并由外送平台业主公开揭示之"},{"start":4109.693,"end":4124.29,"text":"外送平台業主應就其議定新條規定與外送員終止外送服務契約之爭議成立獨立處理小組受理外送員之申訴呈現獨立處理小組應定期召開會議其成員應符合下列規定"},{"start":4124.77,"end":4151.574,"text":"一 人數不得低於三人其中共會代表著常議員二 其相公會代表外界小組成員應由具備勞動法令專業或熟悉外送平台傳言實務運作其與外送平台業者間無利害關係之外部專家學者擔任外送平台業者不得因外送員提出本法之申訴或截住他人申訴而對其為不利決定"},{"start":4153.499,"end":4172.432,"text":"第十條 外送平台業者應依下列規定為已成立外送服務契約之外送員投保團體傷害保險及責任保險為投保前不得使外送員提供外送服務以保險契約期間以團體傷害保險外送服務契約有效期間"},{"start":4173.372,"end":4176.035,"text":"2.责任保险上限期间2."},{"start":4176.035,"end":4180.658,"text":"符合中央主管金管公告指保险范围及最低保险金额3."},{"start":4180.658,"end":4195.471,"text":"以书面或点词方式提供保险契约与外送员收值并保存一年外送员连续于3日午提供外送服务记录者外送平台业者适得正式停止奔离投保前项保险"},{"start":4197.369,"end":4218.513,"text":"第十一條 外送平台業者使外送員提供外送服務時應符合相連規定一 外送平台業者不得強制排定外送員上線期間或違反外送員意願實行維持上線狀態二 外送平台業者對於外送員拒絕接待或選擇下線休息不得有不利對待"},{"start":4220.307,"end":4246.07,"text":"第十二條 外送員依勞工職業災害保險及保護法第七條 固定選條規定由其所屬職業工會或由本人辦理參加勞工職業災害保險者等檢付繳費罪名向外送平台業者申請支付其自行負擔之保險費外送平台業者不得拒絕外送員同時與二個以上外送平台提供外送服務 僅得折一申請"},{"start":4248.26,"end":4265.455,"text":"第三章 外送平台管理第十三条 交通主管机关对于外送平台业者与消费者间重要权利用事项应依消费者保护法拟定且定性化契约应记者及部的记载事项报警行政院核定后公告之"},{"start":4266.796,"end":4294.137,"text":"第十四條經濟主管金管隊與外送平台業者與合作商家成立外送合作契約這重要權利務事項應理定契約範本並公告之前項契約範本應包括商品提供及價格消費服務及運送費用金額或比例貨款結算與支付方式食品安全與衛生管理專業處理機制契約期間與終止條件及其他有關合作商家權益之事項"},{"start":4294.958,"end":4302.984,"text":"外送平台業者應與外送合作契約成立後7日內提供書面或電子契約與合作商家收值"},{"start":4304.588,"end":4333.266,"text":"第15條 外送平台業者與政府機關應聽任災害宣布停止上班之地區應停止營業並通知合作商家及外送員第16條 外送平台業者應遵循《個人資料保護法》之相關規定去保緊全市之資訊安全及系統穩定度以保障消費者合作商家及外送員權益交通主管機關等一個人資料保護法規定要求外送平台業者"},{"start":4333.886,"end":4347.41,"text":"訂定個人資料檔案安全維護計畫第十七條 外送平台業者應定其向中央主管機關提供外送員人數 外送服務期間上限期間及報酬等相關資訊"},{"start":4349.284,"end":4364.671,"text":"第十八條 外送平台業者應保存下列根本與消費者有關之紀錄至長二年一 消費者訂購商品之時間及年容物二 商品之價格服務費或運費三 消費者取消訂單之退費信心"},{"start":4365.271,"end":4389.839,"text":"四 外送平台業者取消訂單之時有及退費情形五 商品有及付執言及付這種類貨數量與訂單不符有瑕疵或損壞時外送平台業者之處理方式收退費用及補償措施六 消費者與外送平台業者間之契約其客戶服務及投訴處理紀錄八 其他與前期款有關之紀錄"},{"start":4391.604,"end":4395.844,"text":"有關機關等要求調閱前項跟款結錄 外送平台業者不得拒絕"},{"start":4397.714,"end":4421.065,"text":"第十九條 外送平台業者應保存下列個款與合作商家有關之紀錄至少二年一 外送合作契約二 平台業務招攬行為及其執行紀錄三 合作商家接受訂單及提供商品之時間及內容四 其與合作商家間之客戶服務或徵印之處理紀錄五 戶款之計算方式及給付時間"},{"start":4422.486,"end":4429.578,"text":"六 其他與前五款有關之記錄有關禁官的央翁全國調院前項各款記錄外送平台業主要不得拒絕"},{"start":4431.365,"end":4454.901,"text":"第二十條 外送平台業者應保存下列的款與外送員有關之紀錄至少二年一 外送服務契約二 外送服務期間三 上限期間四 停權一 第七條規定終止外送服務契約即以演算法或其他方式對外送員為不利之決定五 其他外送服務契約終止請示"},{"start":4455.501,"end":4466.171,"text":"六 第二十二條規定制外送員教育訓練記錄其其他與前六款有關之記錄有關禁聞得要求調員簽相跟款記錄外送平台業者不得拒絕"},{"start":4468.089,"end":4488.35,"text":"第二十一條 外送員與外送服務期間發生下列職業災害增益者外送平台業者應於八小時內通報當地勞動檢查機構並與事後實施事故調查分析及做成記錄一 發生死亡災害二 發生災害率離餐人數在一人以上且需住院治療"},{"start":4490.174,"end":4518.272,"text":"第22條 外送平台業者對新加入之外送員應提供一定時數之職業安全衛生、交通安全、食品衛生安全及其他必要之教育訓練外送平台業者每年應要求提供外送服務之外送員至少完成一定時數之教育訓練前二項教育訓練之一定時數、內容、事資等有關事項由中央主管機關、交通主管機關及衛生福利主管機關分別定之"},{"start":4519.747,"end":4538.721,"text":"第23條 外送員於提供外送服務時 因違反交通主管金關認定有重大影響交通安全之行為時外送平台業者應依通知改善期內完成實施外送員運送安全講習於完成講習前 外送平台業者不得時期提供外送服務"},{"start":4540.714,"end":4554.65,"text":"第四章法則第24條外送平台業者違反第11條第15條規定者由直轄縣縣市主管機關處新台幣10萬元以上50萬元下方換外送平台業者違反第23條規定者"},{"start":4556.172,"end":4574.206,"text":"由交通主管機關處信台幣10萬元以上50萬元相發還外送平台業者違反第21條規定由主管機關處信台幣3萬元以上30萬元相發還外送平台業者拒絕閨密或妨礙主管機關目的事業主管機關監督檢查及調閱記錄者處信台幣3萬元以上15萬元相發還"},{"start":4578.889,"end":4604.071,"text":"外送平台業者有下列情形追責由主管機關或目的事業主管機關處心台幣2萬元以上10萬元下發款依違反第4條第5項第12條第1項第14條第3項第18條第1項第19條第1項或第20條第1項規定經通知限期改善即即未改善二違反第22條第1項第2項有關交通安全指示品"},{"start":4604.991,"end":4630.997,"text":"衛生安全教育訓練制規定 經通知洩棄感染 戒棄未感染3.違反第5條 第1項 第3項 至第5項 第8條 第3項 第9條 或第10條規定外送平台業者違反第2條 第1項 第2項有關職業安全衛生教育訓練制規定依職業安全衛生法相關規定處罰第25條 外送平台業者違反本法經處以法患者"},{"start":4631.497,"end":4642.772,"text":"主管金額或目的事業主管金額應公佈其名稱 父子等姓名處分日期 違反條文及發還金額並限期令其改勝即其為改勝者按次處罰"},{"start":4644.775,"end":4669.562,"text":"第五章 負責第26條外送平台業者將外送服務業務委託於第三人並由其與外送員成立外送服務契約者該第三人須由第4條至第12條第15條至第17條第20條至第23條進行罰則規定前向第三人與外送員間具有雇用關係者依第一條第二項但書規定辦理"},{"start":4672.034,"end":4685.563,"text":"第二十七條本法實行細則由中央主管警官會上各中央目的事業主管警官定之第二十八條本法自公布後六個月實行宣讀完畢"},{"start":4702.523,"end":4713.813,"text":"外送平台管理法制定通過審查本法案"},{"start":4714.568,"end":4719.109,"text":"特別感謝幾位立法委員陪同我們一起來審查現在繼續處理審查會通過之附帶決議請議事人員宣讀"},{"start":4744.747,"end":4766.84,"text":"附帶決議之內容通過附帶決議六項一 要求交通部應針對外送產業特殊性於兩個月內邀請相關學者專家業者與團體代表共同商議擬定並盡速修訂相關運價準則二 要求衛生福利部勞動部交通部需三個月內外送品牌業者"},{"start":4767.898,"end":4795.576,"text":"延伤外送员接受教育训练者由业者提供奖励措施之可行性三 外送平台业者发派外送服务与外送员时其运送单项商品重量与体积以及单笔订单之总重量及总体积应符合道路交通安全规则关于机车负载物品之规定四 外送平台业者于天然灾害发生"},{"start":4798.311,"end":4822.222,"text":"停止上班時應審酌外送員外送服務行經區域危險性採取足以保障外送員安全之必要措施五 為避免外送合作契約範本留意形式請經濟部於訂定契約範本時明確納入保障商家權益之必要規範六 請勞動部研議於本法施行細則等規範時"},{"start":4823.923,"end":4852.048,"text":"明定有關機關之定義及調閱範圍宣讀完畢補充謝謝林越請委員一起陪同我們一起來審查本法案剛才漏掉了報告委員會依照協商結論我們照案通過現在我們要進行完成立法程序後委員發言並截止發言登記每位委員發言時間兩分鐘首先請羅志強委員發言羅廷偉委員請準備"},{"start":4861.644,"end":4891.007,"text":"执政不做再也来做尘世歧视专法保障民进党执政将近十年外送专法什么时候才开始见到阳光就是在国民党立委廖伟祥担任召委开始排外送专法之后民进党的版本才终于出现了"},{"start":4891.997,"end":4916.172,"text":"在廖偉祥排專法之前民進黨五版本我要告訴大家今天外送員風吹日曬民進黨十年看不到外送員面臨長工時民進黨十年看不到外送員面臨低保障民進黨十年看不到終於"},{"start":4917.168,"end":4931.151,"text":"在國民黨民眾黨我們在野黨提出法案之後安排審查之後民進黨的眼睛終於睜開了看到了這部專法的重要然後呢終於跟上了"},{"start":4932.025,"end":4949.021,"text":"没有关系有跟上总比继续装睡装死好所以我们非常欣慰经过在野党的努力督促着执政党的跟进我们通过了这一步划时代的重要的外送专访"},{"start":4950.049,"end":4976.848,"text":"让外送员合作商家外送平台跟消费者权益可以法治化明定外送员的实心报酬平台业者要建立的申诉制度要宰明外送服务契约内容投保团体伤害保险责任保险职业灾害通报教育训练平衡各方权利义务这就是今天我们在野党福国为民"},{"start":4977.955,"end":4990.249,"text":"所做的努力也希望能够为我们外送员为消费者尽一份心谢谢谢谢罗志强委员的发言接下来请罗廷伟委员发言黄建豪委员请准备"},{"start":5001.909,"end":5019.991,"text":"叫外送已經我們是生活日常最重要的一部分而看到外送員在被剝削看到外送員申訴無果時我發願當任立委我們一定要幫他們立專法保障他們的工作權益"},{"start":5020.717,"end":5045.867,"text":"就任立委的第一個會期我就提出了自己的版本今天外送員專法終於三讀通過針對外送員最在意的報酬申訴機制職災保險都入法規定本次修法三大重點每筆訂單一單一計第二建立外送員有效的申訴制度"},{"start":5046.636,"end":5060.515,"text":"第三 職災保險加上商業保險的一個保障我們更希望另外為避免外送合作契約犯本流於形式未能夠與"},{"start":5061.616,"end":5091.196,"text":"平衡外送平台跟商家的一個意約不對等的情形保障商家的權益也是我最在意的這次也通過了附帶決議建請經濟部要訂定契約範本明確納入保障商家的權益必要的規範包括費率的透明包括收費不得任意變動這些資訊的揭露都是維持整個交易的公平以及市場的秩序"},{"start":5091.836,"end":5112.986,"text":"最後一路走來我們始終如一陪伴外送員堅定支持再把整個保障一條一條的寫進法律裡面只期盼能夠將每一位外送員不再是法律忽視的對象他們守護他們的家庭我們來守護他們也感謝民眾黨"},{"start":5113.866,"end":5132.087,"text":"感謝賴香林委員我的學姊我們共同來研擬每一條法案我們用我們的行動告訴那些不看好的人我們做到了謝謝羅廷偉委員的發言接下來我們請黃建豪委員發言王宏威委員請準備"},{"start":5143.494,"end":5147.007,"text":"十年某一件外送專法中相見"},{"start":5148.562,"end":5173.605,"text":"這個外送專法能夠通過本席一開始要先感謝台灣民眾黨跟賴祥烈委員他們在上個會期作為立法院的少數黨提出了相關的版本我們坦白說這個會期我們許多立法委員提出的外送專法也確實參考了上一屆立法院提出的版本所以要特別感謝民眾黨跟賴祥烈委員發起的這個相關的修法"},{"start":5174.446,"end":5196.148,"text":"那回到法律本身我想當初我們作為一個消費者我們經常在夜間訂宵夜的時候看到自己的訂單被諜單我們付了錢付了一樣的外送費但是我們被諜單之後我們取得食物的那一刻可能已經過一個小時後了一個半小時後了甚至兩個小時後了作為一個消費者"},{"start":5197.102,"end":5225.181,"text":"無可奈何我很生氣但是今天我們做一個立法委員我們就是要解決民眾遇到的問題所以在這次的外送專法裡面我們明確的定義諜單的問題針對諜單一個關鍵的定義就是一單一計一筆訂單是一個取件點到達一個送達點我們把法律的定義明確之後我們希望能夠解決外送員被迫諜單以及消費者等不到訂單的問題"},{"start":5226.562,"end":5241.259,"text":"那另外同時 修法也保障了外送員最基本的生存條件包含說他的最低工資是現行最低工資的1.25倍這個也一定程度上的保障了外送員的生存權"},{"start":5242.08,"end":5269.31,"text":"讓外送員不再成為平台剝削的對象也讓消費者能夠付出相關的價錢之後也能夠獲得應有的服務跟報酬所以我想這一次的外送員修法很感謝各界給予的壓力跟各界給予的支持讓這部法案能夠在充分討論之後送書委員會在今天三讀通過感謝社會大眾支持 謝謝謝謝黃建豪委員的發言 謝謝"},{"start":5270.174,"end":5274.233,"text":"接下來我們請王宏威委員發言 王玉明委員請準備"},{"start":5283.612,"end":5306.614,"text":"好 謝謝主席還有各位同仁我們今天立法院三讀通過的這個外送員專法這不只是一個法律的誕生而已而是台灣因應的一個新型的經濟跟生活型態這樣的一個經濟模式在我們勞動權益以及產業發展之間寫下的重要的里程碑"},{"start":5307.614,"end":5326.635,"text":"其实首映第一家的外送业者在民国111年来台湾之后也启开了这个外送经济的新形态但是将近14年来我们这些外送平台还有外送员的权益一直在法律的门外"},{"start":5327.316,"end":5343.405,"text":"其實在地方上包含台北市台南市都已經有自治條例但是在中央一直沒有辦法立法也使得很多即便是縣市政府想要保障帳外送的夥伴們"},{"start":5344.165,"end":5362.657,"text":"但是还是有法律不足的地方所以我们也感谢赖香林委员在上一届他提出那这是未尽之功那我个人在2024前年10月开始提案也感谢我们这一届的"},{"start":5374.165,"end":5400.214,"text":"那当然所有的法案它不一定是完全的完美还有很多也许大家还没有觉得完全满意的地方但是如同立法宗旨所提我们希望能够追求保障外送员消费者合作商家的权益以及管理外送平台业者能够寻求共赢"},{"start":5400.934,"end":5408.067,"text":"那麼雖然可能很多人覺得沒有完美到位但是這代表我們踏出了第一步謝謝"},{"start":5421.687,"end":5449.283,"text":"院長各位同仁大家好還有全國15萬的外送員夥伴恭喜大家今天立法院在2026年第一次院會的時候可以通過外送員專法這是歷史性的一刻也是我們通過了重要的勞動權益法案保障了全國15萬外送員夥伴的權益"},{"start":5450.023,"end":5478.634,"text":"在這一次的修法當中其實有一個很關鍵的就是每一筆訂單的定義我在委員會審查的時候提出了動議修法那將每一筆訂單視為一個取件點及一個送達點之訂單明確入法而這一次的修法因為這個每一筆訂單的定義明確清楚之後它徹底終結了過去我們的外送夥伴"},{"start":5479.634,"end":5505.879,"text":"被剝削被平台這個無酬勞的去跑單的情況將從此消失雖然在過程當中平台也提出非常多的意見也動用了一些輿論試圖要來推翻這個法條但是在委員會我們非常的堅持而今天也順利的完成這樣的一個修法未來我們可以讓我們所有的外售夥伴"},{"start":5506.539,"end":5534.447,"text":"跑每一筆訂單都是有基本報酬的達到每一筆訂單單單都有價值這個是我們保障外送員他基本權益最重要的精神跟價值另外在這次的修法裡面呢我們最重要的是保障了外送員他不會被平台任意的片面終止他的工作權他將有一個公平的申訴的機制"},{"start":5535.027,"end":5549.729,"text":"透過這次的修法我們將讓全國的外送夥伴保障他們應有的勞動尊嚴跟權益謝謝王育民委員的發言接下來我們請謝榮介委員發言侯孟凱委員請準備"},{"start":5563.516,"end":5582.902,"text":"莫忘世上苦人多二零二年我們台南市受到很多外省縣的擔憂所以台南市通過了外省縣的主席條例淡泊愛的關懷我個人開車在行動的時候"},{"start":5590.273,"end":5610.525,"text":"看到很多我們的外省人在拚命 親手在拚命他們的牽手拚命 是為了三等半但是他們的保障在哪裡只有一個台南市議員跟他們通過這個條例還不足以幫忙他們的生活 幫忙他們的安定"},{"start":5611.84,"end":5626.067,"text":"到李鴻 李淑妮兄弟個人來到立法院看到很多委員大家提案開始關心今天在終審三度通過壓不夠的壓不夠的這是一個開始而已我們這裡困難 艱苦 會過上緩有五千萬人 至八九萬人每一次大街小巷"},{"start":5638.052,"end":5657.26,"text":"他們所拚的 把這個小噴噴的點心送到列明城的時候我們這個花是要補充消費者 補充外甥丸補充北台 補充所有的產業者 補充比喪的北台大家都補充 但是還沒夠"},{"start":5659.123,"end":5682.811,"text":"羅東坡阿扁要有很多需要勞力的你歡迎他啟動一個第一門的手法臺灣可以了標對著我們港台這麼過上萬的辛苦在過年中送你一個心意送你擔保和溫暖祝福大家從今天開始可以有一個新的生活開始謝謝你謝謝夏仁凱委員 謝謝"},{"start":5688.396,"end":5717.502,"text":"接下來我們請洪孟楷委員發言林倩琦委員請準備院長以及各位同仁還有全國不管是關心外送專法的所有好朋友大家早2026年第一個院會我們能夠正式立法三讀通過外送專法這是一個跨時代的里程碑"},{"start":5718.154,"end":5747.126,"text":"也是一個嶄新的新紀元其實我回想在第十屆進入到立法院的時候當時就跟很多我們國民黨委員以及民眾黨的委員大家共同一起推動就是希望我們能夠給不管是外送員餐廳以及消費者還有外送平台在這整個產業鏈裡面每一個參與的族群都能夠有合理的保障我記得在去年"},{"start":5748.243,"end":5764.137,"text":"我們站在街頭的時候很多外送員經過我們都會給我們一個讚叫我們加油我當時也跟他們許下承諾未來持續留在立法院我們要繼續推動因為外送專法就是要給大家合理的保障"},{"start":5765.123,"end":5778.591,"text":"最基本的一個待遇讓大家能夠生活有所保障有所依歸另外我們也要保障消費者因為我常講每一個人都有可能是消費者每一個人都會使用到外送的服務"},{"start":5779.472,"end":5808.515,"text":"還有餐廳業者的抽成比例我們要有一定的保障讓餐廳業者能夠提供繼續良好的服務讓所有的生態能夠滿足當然最重要外送平台的部分也要持續的讓整個商業模式能夠更精進所以這只是第一步沒有錯未來我們在立法院還會持續的督促包括勞動部包括經濟部等相關部會要讓整個生態行業能夠做到最好"},{"start":5809.513,"end":5835.152,"text":"產業好 人民生活才會好產業好 台灣才會好這是我們共同努力的方向因此今天我們一定會繼續努力不會停止腳步 共同繼續向前做對的事情 做好的事情我們永遠堅持感謝大家謝謝洪孟愷委員的發言 謝謝我們接下來請林倩琪委員發言廖偉祥委員請準備"},{"start":5847.625,"end":5868.774,"text":"院長、輔會同仁、媒體朋友大家好外送專法的三讀不只是制度性的補強而是回應數位經濟時代下外送平台、外送員與合作商家之間長期存在的不對等的問題外送產業已經成為許多民眾的生活重心"},{"start":5869.514,"end":5891.827,"text":"但長期以來外送員卻在制度的邊緣工作風險自行承擔權利義務不對等遇到事故或爭議的時候往往求助無門此次立法讓外送員不再只是平台演算的接單工具而是被制度清楚看見被法律明確保障的勞動者"},{"start":5892.908,"end":5917.547,"text":"无论是在工作安全基本权益薪酬保障与平台责任的厘清上外送专法都跨出了关键一步本席要强调的是保障外送员的权益并不是打击平台的一个发展而是让产业发展能够更稳定更永续没有合理的劳动保障就不可能有健康的产业生态"},{"start":5918.448,"end":5944.278,"text":"此外在審查過程當中我們也注意到平台與合作商家之間同樣存在不對等的問題因此我們做成了附帶決議要求經濟部在擬定契約範本時要納入費率透明收費不得任意變動資訊揭露與基本爭議處理機制的必要規範來確保整體公平性這樣子的配套"},{"start":5944.958,"end":5970.31,"text":"讓外送員 商家跟平台三方的關係都可以建立在清楚可預期的規劃之上三讀不是終點 而是責任的開始後續行政部門必須確實的依法律與附帶決議來行政讓第一線人員真正感受到制度變革唯有讓制度承擔責任數位經濟才能穩健向前"},{"start":5972.429,"end":5978.806,"text":"謝謝林倩琪委員的發言 謝謝接下來我們請廖偉祥委員發言李彥秀委員請準備"},{"start":6000.286,"end":6026.369,"text":"謝謝主席 各位同仁就在上週協商的關鍵時刻有某位工程師揭露了驚人的情形平台利用絕望分數演算法精準地操控司機以人為延遲製造假象甚至挪用福利金這證實了演算法黑箱已經釀成了嚴重的信任危機我們今天立法就是不能讓所謂的科技創新"},{"start":6028.05,"end":6054.982,"text":"淪為剝削勞工壓榨商家還要消費者多付費的遮羞布透過這部專法我們完成了三大歷史性的保障第一保障外送員權益我們確立了基本報酬未來也會隨著基本公司成長完善了保險與申訴機制讓跑單更有尊嚴不再是賭命第二保障商家與消費者透過定型化契約杜絕養套殺"},{"start":6056.703,"end":6085.131,"text":"讓餐飲業者能夠專注食安讓消費者付出的每一分錢都能真正反映在服務品質而非僅是平台的抽成與巧立名目的收費第三規範演算法透明在保留業者彈性的同時確立了透明化規則讓數位經濟回歸良性的創新競爭拒絕無止境的數位壓榨科技始終來自於人性人類不應該被數據奴役的工具"},{"start":6085.951,"end":6105.195,"text":"修法過程中我們努力兼顧了勞資平衡與產業運作特別感謝台灣民眾黨的賴香林前委員黃國昌總召陳昭之委員中國國民黨的傅坤祺總召羅志強書記長林佩祥首席副書記長及所有朝野的提案同仁以及勞動部的共同努力"},{"start":6105.735,"end":6128.967,"text":"最後更要感謝全國各縣市外送員工會代表與15萬名的外送夥伴因為有你們積極溝通才能將新生轉化為法律你們不僅是產業的支柱更是支撐台灣便利生活的英雄即便在立法院開議我們都需要你們的一杯外送的咖啡謝謝謝謝廖偉強委員的發言 謝謝"},{"start":6132.802,"end":6136.182,"text":"接下来我们请燕秀委员发言林月琴委员请准备"},{"start":6147.765,"end":6165.266,"text":"就在剛剛我們完成外送專法的三讀過程當中我特別要感謝廖偉祥召委在過程當中當然我覺得大家有很多不同的聲音但是國民黨團也好許多人在當中積極地協調"},{"start":6166.667,"end":6188.619,"text":"我們讓相關的修法的過程更完整更周延完成三讀後這部法案不會是阻礙產業的發展而是給予外送跟勞動關係包括市場的秩序都有一個更明確的法律框架讓外送員跟外送平台店家跟消費者都能夠得到適度的保障"},{"start":6189.379,"end":6211.631,"text":"過去15萬外送員我們都知道在烈日暴雨中穿梭撐起了我們台灣便利的餐飲物流的經濟但是他們長期處於承攬跟僱傭的關係的模糊地帶包括面對的是演算法的不透明還有包括常常是片面修改的薪資結構跟沒有任何保障的職災的風險"},{"start":6213.172,"end":6237.31,"text":"所以這部專法修法的過程當中有三個重點包括第一打破低薪的剝削明定每一單的基本運費第二建立更透明的跟對等建立透明跟對等包括有公開的計價的公式包括未來跟工會也可以成立獨立的申訴處理小組第三我們長期最重視的"},{"start":6238.311,"end":6256.236,"text":"保險跟職安的兼顧外送員投保第三責任險跟意外險讓每一位在街頭奔波的外送員夥伴們都能夠有最基本的安全保障最後我要再一次的說明我們今天支持的不僅僅是一部法律"},{"start":6256.716,"end":6277.815,"text":"而是針對15萬名外送員的家庭應該有的基本生活保障在接下來數位平台跟經濟的浪潮之下對於參與的夥伴應該有更完整的法律保護謝謝謝謝李燕秀委員的發言 謝謝接下來我們請林月琴委員發言徐宇貞委員請準備"},{"start":6294.81,"end":6320.833,"text":"院長 各位同仁以及全國各界關心外送專法的夥伴大家好今天外送員權益保障及外送平台管理法正式三讀通過了這是台灣外送產業發展的重要里程碑外送平台進入台灣已經超過10年一直以來外送員面臨薪資結構的不明申訴無門及職業災害等各種風險"},{"start":6322.473,"end":6346.201,"text":"專法的呼籲跟訴求為的不僅是每一位辛勤付出的外送員的工作保障也更是所有合作商家及消費者的基本權益保障唯有所有參與者都能共享科技帶來的便利才能夠使整體產業邁向更永續與公平的未來這一次的法案"},{"start":6347.205,"end":6376.616,"text":"其中亮點包括薪資結構的基本保障以及申訴機制的建立也透過法條的一個明定外送員擁有不受干擾的離線權平台不得隨意解約強制平台因負擔基本的職災跟商業保險此外我們也透過契約範本的訂定全方位守護及平衡了外送員消費者跟店家與平台業者的私方權益"},{"start":6377.697,"end":6406.236,"text":"當然我最堅持的安全問題專法同樣也有兼顧我在委員會審查中特別要求教育訓練課程法制化並成功爭取在未來執法明定交通安全的時數不能少於一小時且必須嚴格規範師資的專業確保專業訓練具備實質的意義我相信這部專法的通過是為了創造多營促進互惠合作未來"},{"start":6406.877,"end":6417.427,"text":"我會持續監督主管機關在專法業務的推動跟執行謝謝大家謝謝林月琴委員的發言接下來我們請徐益臻委員發言范雲委員請準備"},{"start":6430.407,"end":6452.52,"text":"院長各位同仁及全國高達15萬的外送夥伴們大家好剛才院長那一聲清脆的垂響不僅是立法的程序更是臺灣勞動權益保障最重要的一刻歷經了10年的等待我們終於等到外送員權益保障及外送平台管理法正式三讀通過"},{"start":6453.26,"end":6480.371,"text":"这一刻我们终于将平台责任四个字实实在在地写进了法律让科技发展不再将人权抛在后头曾几何时大街小巷那一个一个骑着机车不畏风雨的身影支撑起我们便利的数位生活但便利的背后是外送员冒着交通风险忍受日晒雨淋的辛劳是发生事故时求助我们的无助更是面临平台黑箱管理的不安"},{"start":6481.411,"end":6508.332,"text":"科技可以冷冰冰但法律必須要有溫度這是我們堅持修法的初衷今天的立法是國家給予外送員最實質的承諾針對大家最在乎的收入我們確立了雙保障的模式未來的保障薪資將以最低時薪的1.25倍及每單最低不得低於45元擇優計算並解決了疊單做白工的問題確保每一滴的汗水都有合理的回報"},{"start":6509.464,"end":6536.339,"text":"針對安全與公平我們強制要求平台負擔傷害險 責任險與職災險讓大家不再是法律邊緣的勞保孤兒同時也要求平台對商家的契約必須透明對消費者的食安必須負責建立起三方共好的申訴機制這部專法的通過要特別感謝廖偉強召委的排案才能讓這部外送專法可以順利的完成"},{"start":6537.399,"end":6555.234,"text":"這一步也許無法一次到位的解決所有的難題但我們終於為這座新興產業打下了最堅實的基礎外送專法的建立最終受益者是整個外送產業讓四方共贏 謝謝謝謝徐宇貞委員的發言 謝謝接下來我們請范雲委員發言陳昭之委員請準備"},{"start":6572.438,"end":6586.337,"text":"五年前我的第一屆立委任期剛開始當時外送員還在籌組工會我就跟勞工陣線還有外送員的夥伴一起爭取外送員的薪資組成透明"},{"start":6587.578,"end":6603.459,"text":"外送員這個工作看起來很自由但是實際上因為平台不透明的規定讓他們遭受不公平的對待例如外送員被要求需要達成一定的接單率導致他們不敢拒絕接單"},{"start":6604.44,"end":6628.639,"text":"那也被要求用次數的獎勵讓他們拉長工時間接導致外送員因為趕時間接單面臨交通安全的風險過去這五年我透過質詢舉辦公聽會預算提案要求勞動部跟交通部重視外送員的職業安全與工作的風險成功爭取到"},{"start":6630.077,"end":6651.888,"text":"薪資透明指引機車外送安全指引等來對抗演算法的減薪颱風天外送員安全等問題但是只有這些指引仍然不夠在這過程我也發現我們需要一部專法讓新的勞動型態在彈性跟安全之間達到所謂的Flexicurity"},{"start":6652.728,"end":6671.228,"text":"外送員必須有安全跟尊嚴並存的勞動環境很高興今天我們通過了專法有了這部專法勞動部有責任制定定型化契約保障外送員基本報酬不得任意下修也有申訴制度獨立處理小組而且必須替外送員投保"},{"start":6672.029,"end":6696.274,"text":"最後我要說只有保障產業的人力穩定最終服務品質才能提升受益的會是整個外送產業跟消費者感謝微環委員 民進黨團勞動部 全國外送產業工會和各地所有的外送員工會的關心謝謝大家謝謝范雲委員接下來我們請陳昭志委員 范雲王振旭委員請準備"},{"start":6710.97,"end":6732.473,"text":"各位關心外送專法的夥伴們我們今天終於完成了外送專法的三讀這部橫跨平台業者還有勞務的提供者以及勞務的需求者的專法代表了台灣在外送產業的關鍵改革上進入了法制化"},{"start":6733.354,"end":6757.027,"text":"我要特別感謝台灣運動黨前立委賴香玲以及各個參與討論會策的工會團體在上一屆的時候拋磚引玉提出了第一部的外送專法而創黨主席柯文哲在2024年競選總統的時候也將這部專法列為主要政見以及我們的優先法案"},{"start":6758.227,"end":6774.215,"text":"實際的修法內容包括了在報酬保障方面外送員的收入不再是由平台單方面來做決定而是明確的規範每一筆訂單報酬不低於45元而且是根據最低時薪來做調整"},{"start":6775.646,"end":6793.32,"text":"反映了這個外送的人員他們真正面臨的時間跟風險的一個價值本法也明定每筆訂單要能夠獨立計算報酬避免過往的跌單造成收入的被壓低本專法也要求平台要替外送員投保"},{"start":6794.42,"end":6823.46,"text":"職災保險讓長期承擔天候還有道路風險的外送員能夠在不幸遇到事故的時候能夠獲得應有的保護很重要的我們也納入實質的申訴管道避免平台過去以罐頭訊息式的回覆或是黑箱作業般的停權的決定我們希望讓每一位勞動者都能夠有公平的救濟的制度三讀通過代表了社會各方對於公平的勞動條件以及透明的保障"},{"start":6825.141,"end":6850.518,"text":"報酬保障機制的一個堅持跟肯定我們希望未來能夠繼續檢視跟調整制度上的內容跟細節我們希望台灣的外送產業謝謝陳昭之委員的發言 謝謝接下來我們請王振旭委員發言吳思瑤委員請準備"},{"start":6864.113,"end":6891.064,"text":"主席 各位同仁及全國的外送夥伴們今日外送員權益保障及外送平台管理法三讀通過是台灣外送勞動環境邁向安全法治化的重要里程碑我始終認為無論產業如何的創新人的安全永遠是不可退讓的底線為了補足法條實務執行商的缺口"},{"start":6891.701,"end":6918.011,"text":"我特別針對基本安全保障提出了兩項重要的附帶決議並獲得支持通過一建立派單安全基準拒絕違規超載長期以來外送員常面臨接單後才知道超載的困境根據本法第12條附帶決議我們要求主管機關必須會同交通部強制平台業者在派單源頭就進行過濾不論是單項商品的"},{"start":6918.53,"end":6933.795,"text":"重量或是單筆訂單的總體積就必須符合道路安全道路交通安全規則我們絕對不允許平台為了節省成本派發危險超載的訂單讓外送人在違規與危險中執行任務"},{"start":6934.375,"end":6949.57,"text":"平台有義務確保每一單都安全合法二極端天候彈性停業生命高於便利外送工作極度受氣候影響根據本法第13條互待決議我們要求平台業者必須具備更敏銳的風險評估機制"},{"start":6951.312,"end":6977.857,"text":"即便政府尚未宣布全縣市停止上班容應審酌外送服務行經區域危險性採取足以保障外送員安全是必要措施我們不能讓外送員夥伴在暴雨積水中撥命便利不應建立在對危險的漠視之上這部專法是為了守護每一位在路上奔波的肉身英雄法規通過後我們將嚴格監督行政機關落實這兩項附帶決議讓安全派單旅"},{"start":6981.259,"end":6996.375,"text":"風險停業不再只是口號而是真正讓外送員的這個平安回家的機制可以謝謝王振旭委員的發言 謝謝接下來我們請登記最後一位16號吳思瑤委員請發言"},{"start":7004.501,"end":7027.314,"text":"主席各位同仁大家辛苦了外送專法終於今天正式完成三讀你點餐立法院來保障全國14.5萬個外送員外送產業一年更有破千億的產值隨著新興的多元產業的發展政府的法律不能漏接更要跟上時代的腳步"},{"start":7028.314,"end":7047.848,"text":"今天呢2026的一開年立法院交出一張好的立法成績單我們通過了外送員權益保障及外送平台的管理法我們終於可以向所有關心產業的夥伴跟消費者大聲說您的外送權益不是在路上而是已經安全的送達"},{"start":7048.829,"end":7070.454,"text":"我要感謝行政院提出整密週延符合各方需求的版本以及朝野各黨提案的委員以及未還委員會的悉心討論在充分討論正向對話的基礎上六大部會都投入四大面向全支持六大部會就是勞動交通經濟衛福速發金管"},{"start":7070.934,"end":7097.167,"text":"跨部會總動員出手協作而四大面向在外送平台 店家 外送員及消費者都能夠多贏我也要說民生第一 經濟第一 弱勢第一 青年優先這是民進黨團我們的重要立法四大支柱而今天這個專法的通過就是Four in One All in One一次滿足的進步性立法"},{"start":7098.948,"end":7124.257,"text":"这是一部全方位的立法不只外送学员的权益也保障消费者的食安跟服务品质还有产业链上的每一个环节都不漏接只要朝野合作民生优先我们一定可以做到今天午餐吃什么在场所有的委员们不管是ful panda或是uber eats大家点餐私谣请客我们"},{"start":7126.497,"end":7141.402,"text":"記錄這朝野合作的關鍵一刻謝謝謝謝吳思堯委員的發言謝謝好報告院會我們討論事項均已經處理完畢另外依照黨團共識本次會議不處理臨時提案我們繼續處理復議案本院民進黨黨團針對第15次會議報告事項第70案這決定提出復議請公決案"},{"start":7153.936,"end":7175.565,"text":"我們現在做以下決定另定其處理歡迎會本次會議進行到此為止今天是2026年新春第一步重要的民生法案通過我們再次感謝現場所有的立法委員同仁陪著我們一起來審查今天這樣重要的民生法案謝謝謝龍介委員"},{"start":7177.867,"end":7201.386,"text":"謝謝黃建豪委員 謝謝羅廷維委員更要感謝廖偉祥委員 謝謝王玉民委員謝謝李燕秀委員 謝謝林倩琪委員謝謝王紅薇委員 謝謝徐宇貞委員謝謝林月琴委員 謝謝吳思堯委員謝謝范雲委員 謝謝沈發慧委員 謝謝洪孟楷委員"},{"start":7203.175,"end":7209.024,"text":"謝謝非常非常謝謝王振旭委員謝謝報告委員會本次會議進行到此為止現在散會"}]}},"supported_relations":[],"relations":[]}