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曾經的部長陳士凱及相關人員分別予以答覆決議一"},{"start":1859.461,"end":1880.958,"text":"報告及詢答完畢二委員洪玉祥所提書面質詢列入紀錄並刊登公報三委員於質詢中要求提供相關書面資料或未及答覆部分請公共工程委員會交通部及相關機關盡速以書面答覆四討論事項第一至第十二案均另則其進行處理委員預算提案截止收件時間"},{"start":1882.833,"end":1906.604,"text":"除第九案台灣港務公司營業預算及第十二案航港建設基金非營業預算於五月二十一日下午二十前第十案國道公路建設管理基金分預算及第十一案觀光發展基金分預算於五月二十九日下午二十前外其餘均照本日開會通知單鎖定時間辦理五討論事項第十三案同意動之提報院會散會宣讀完畢"},{"start":1909.497,"end":1929.566,"text":"好謝謝醫事錄我們待會再確定再處理我們現在先介紹在場委員侯孟楷委員現在介紹列席官員交通部政務次長武聖元次長交通部交通產業發展及國際事務司司長陳其華快遞處處長黃鴻文"},{"start":1936.761,"end":1966.158,"text":"中華郵政股份有限公司董事長王國才董事長快遞處處長楚秀敏國家運輸安全調查委員會主任委員林信德主委主任秘書姚承安主秘林佩達執行長主計室主任孫淑信行政院主計總處公務預算處專門委員邱碧珠"},{"start":1968.277,"end":1982.189,"text":"西京運算處科長李正道我們本日進行國家運輸安全調查委員會單位預算審查及中澳郵政公司營業預算審查我們先請院會林主委進行報告"},{"start":1992.025,"end":2016.943,"text":"主席各位委員各位女士先生大家好今天非常榮幸列席貴委員會向主席及各位委員報告運安會115年度單位預算請各位不吝給予指導與建議請將本會以往年度施政績效114年度預算的執行情形及115年度預算編列情形及預期的施政績效檢要報告如下"},{"start":2020.894,"end":2047.27,"text":"114年的施政績效第一114年原體運輸安全改善建議計有129項有效提升運輸安全保障人民的生命財產第二本會建制的運輸安全志願報告系統TSRS114年共接獲97件的志願報告發現隱患以防範未然第三"},{"start":2048.942,"end":2058.366,"text":"有建議電動車自駕系統及新興硬體的快速發展本會採取具體的因應行動114年辦理5場的專題研討涵蓋電動車先進駕駛輔助系統也就是ADAS電動大課程等主題"},{"start":2067.466,"end":2089.143,"text":"第一是我們114年主辦多場的國際論壇讓我國在全球運輸安全調查專業領域之舞台上能夠扮演主動積極的角色我們也辦理了2025亞太世故教堂工程技術論壇以及鐵道世故調查國際論壇並持續派員赴英美澳等國參加專業訓練引進最新的調查技術"},{"start":2096.408,"end":2111.938,"text":"因為我們完成114年度各式運具的紀錄裝置的普查作業所有的解讀率都已經達到100%現在報告114年度預算的執行情形114年度稅務預算20萬元實現數266,000元執行率132.88%執行情況良好在稅數的部分"},{"start":2124.674,"end":2144.387,"text":"114年度預算數兩億兩千六百一十六萬一千元實行數兩億八十五萬七千元執行率百分之八十八點八各項經費經營預算施政計畫何時致用執行情形正常現在包括一百一十五年度的預算編列情形"},{"start":2145.56,"end":2159.472,"text":"在稅務部分本會115年度稅務預算編列仍然是以20萬元跟114年度是相同的主要是大樓的行動電話基地台以及停車位的租金收入在稅務部分"},{"start":2161.001,"end":2176.876,"text":"一百一十五年度稅數預算編列兩億三千九百零九萬七千元較一百一十四年度的預算數增加一千兩百九十五萬六千元增幅百分之五點七十一其中包括"},{"start":2177.998,"end":2196.789,"text":"一般行政編列一億八千三百一十三萬八千元較一百一十四年度預算數增加四百七十六萬四千元增幅百分之二點六七主要是編列人員的維持費以及基本行政工作維持費"},{"start":2198.749,"end":2207.275,"text":"另外運輸事故的調查編列1424萬3千元較114年度的預算數增加340萬9千元增幅約31.47%主要編列的項目包括事故事實資料的蒐集分析檢測的調查報告印製等相關經費"},{"start":2226.952,"end":2229.179,"text":"還有調查人員的專業教育訓練國內外相關調查組織的聯繫協調"},{"start":2235.376,"end":2258.783,"text":"在運輸系統安全分析與工程建立方面編列3175,000元較114年度預算數增加558,000元增幅大約21.32%主要的編列項目包括以人為因素的分析與工程技術的支援以及志願報告系統的建置與運作還有國內外相關技術組織的聯繫協調"},{"start":2265.014,"end":2272.081,"text":"在經濟運輸事故調查能量方面編列3851萬1千元較114年度預算數增加417萬5千元增幅大約12.16%主要編列項目包括研擬新型運氣事故調查的技術建立新型記錄器的解讀能量"},{"start":2286.973,"end":2303.373,"text":"強化運輸事故工程失效原因分析以模擬的技術經濟運輸事故人為因素的調查能量另外一倍金跟114年度一樣是編列3萬元現在包括115年度預期的失效"},{"start":2304.724,"end":2326.061,"text":"第一 藉由重大運輸事故調查 發覺事故的根源的人為技術及管理的噪音嚴提各項具體可行之運輸安全改善建議協助各機關完成分項執行計畫與預防類似事故再發生 有效提升我國的運輸安全"},{"start":2327.608,"end":2343.067,"text":"二 藉由強化國際合作交流 吸取各國調查及安全觀念 制度及技術之優點因應未來新式運氣發生重大運輸事故調查作為所需面臨的挑戰三"},{"start":2344.167,"end":2361.145,"text":"持續透過國內外的專業訓練以提升調查人員制事故調查技術、數據分析方法及工程鑑定技術並強化運輸安全事故趨勢分析和預防性的研究等等以進一步提升對運輸安全的預防與應對能力"},{"start":2366.192,"end":2390.15,"text":"本會115年度稅數預算案的編列是配合業務實際所需以有限的資源下做最有效的分配與運用並致力提升本會的組織功能專業知識以行政效力敬請各位委員對本會預算予以支持共同為提升台灣海陸空運輸安全實際努力以上報告謝謝"},{"start":2394.346,"end":2399.202,"text":"好 我們謝謝院會領事的主委那我們接下來請交通部武次長進行口頭報告"},{"start":2409.885,"end":2425.513,"text":"主席各位委員各位女士先生今天應邀列席會員會就本部主管中華郵政公司115年度業務計畫還有營業預算編列提出報告進行指教郵政公司肩負"},{"start":2427.438,"end":2441.711,"text":"普惠金融的任務採由除售三月合影的企業化經營模式來致力整合郵政的物流金流資訊流等功能提供民眾無差異化的一個服務"},{"start":2443.895,"end":2470.036,"text":"為應應新興科技還有氣候變遷等影響公司持續發展郵政智慧物流並透過數位轉型提升郵務的效率藉由智能郵政物流延期的導入高效率倉儲理貨加工作業提升電商物流處理的效率強化數位金融完善國際行動支付服務以及提升數位保險服務的一個體驗"},{"start":2471.317,"end":2488.033,"text":"推廣全零的授權擴大金融保險服務觸及範圍並提升便利性也就是公司除了努力提升服務品質創造營業利益外積極配合政府的政策"},{"start":2489.93,"end":2505.339,"text":"防止金融的詐騙減少民眾的財損損失並協助農產平台建設及行銷活動善盡企業責任以及落實ESG請提供卓越還有全民信賴的"},{"start":2506.807,"end":2529.635,"text":"郵政服務有關中華郵政115年的業務計畫還有編列的這個內容等一下請王董事長向各位委員提出報告以及說明敬請各位委員會議支持謝謝好謝謝五次長接下來請中華郵政公司的王董事長進行報告"},{"start":2537.982,"end":2559.316,"text":"主席 各位委員 各位女士先生以下就中華郵政1.5年度的業務計畫還有包括1.4年的業務檢討做報告面對全球國際金融的嚴峻挑戰中華郵政在前提同仁共同努力下在去年稅後盡力達到101.54億元是三年來最高"},{"start":2568.202,"end":2591.32,"text":"跟物流發展 我們現在在郵途收收三方面都做一些轉型郵務部分就是積極把這個信函這個減少的部分轉到包裹跟快捷的服務所以我們現在很重要的包括主動上收的服務 客戶關係的管理資訊優化 運輸網路的整合 跟郵政處理中心的協作 這是我們的重點"},{"start":2592.66,"end":2617.906,"text":"儲備部分主要是數位科技、拓展多元金融服務另外就是防詛咒的機制來守護民眾財產的安全壽險部分積極推動保險的數位服務導入RPA、影像辨識及AI減核機制來改善整個網路投保的流程跟壽險的產品的品質"},{"start":2620.714,"end":2638.026,"text":"那在2015年部分,在報告書有很多,我針對三點,是我們2015年最重要的部分第一個是台北郵局公辦渡耕案,那這個案子整個會在民國121年完工,變成建一個郵政塔,然後由F4進駐"},{"start":2640.007,"end":2654.254,"text":"以及保留我們的這個北門這個古蹟的部分那在115年投資有4797萬元那主要是辦理基本設計都市更新事業計畫計全力變更計畫都市設計的各項審議作業以及台北郵局的出力"},{"start":2662.037,"end":2689.79,"text":"臺北郵件處理中心的整修工程那目前整個關鍵的部分是在臺北市政府的審查部分那臺北市政府這邊也非常多的協助希望能夠在這個我們的行政程序能夠縮短那在藝人第二項就是郵政物流園區現在完工那今天臺北郵件今天就這個時候他們已經搬到這個我們北臺灣郵件中心就是在這個龜山的部分"},{"start":2690.31,"end":2696.793,"text":"那台灣處理中心、營運中心跟台北郵局處理中心分別在4月7號、4月27號以及5月4號已經陸續完成這個搬遷"},{"start":2702.386,"end":2725.348,"text":"那第三個比較重要是今年的11月20號到25號我們會辦台北2026的世界遊展那這個是10年前辦過一次那現在是第二次辦那這個也是來增加我們整個中華民國的國際知名度跟中華郵政的這個全世界的這個大家的知名"},{"start":2726.189,"end":2737.612,"text":"那在115年收支的部分一估收入是1745億3008萬元比上年度的預算增加5.05%支出1684億4449萬元比上年度的預算增加4.16%所以本期的淨利是48億6847萬元"},{"start":2749.955,"end":2754.958,"text":"那加計公積轉列跟損益綜合損益的轉入我們可以截繳國庫50億這個514萬元"},{"start":2759.534,"end":2784.843,"text":"中華郵政現在面臨各項轉型的這個挑戰那我們現在積極的拓展郵儲業郵儲售三大本業並跟全體同仁大家一起努力在進行轉型也深化客戶的關係強化數位創新跟服務能量我們希望這個百年郵政能夠有一個更亮麗的這個另外一個100年以上報告進行指教 謝謝"},{"start":2789.589,"end":2809.981,"text":"謝謝王董事長現在我開始進行尋答先宣告以下事項尋答時間初期委員6分鐘列席委員4分鐘委員發言登記於10點30分截止各位如果有提案請在10點前提出以便醫生會診我們暫定10點30分休息10分鐘現在請登記第一位洪孟楷委員發言"},{"start":2821.394,"end":2826.754,"text":"好主席謝謝我先麻煩請運安會林主委跟中華郵政王董事長"},{"start":2835.714,"end":2861.491,"text":"好 主委 董事長議題非常多 所以每一個我們都是直問直答主委 上一次本席就請教是說因為我國這邊 您也回答也表示我國還沒有建立所謂道路的安全審核機制導致說這個道路工程規劃設計施工有欠缺考量交通安全的因素也因此建議要儘速建立道路安全審議機制那主委也強調是說不只是針對汽車道 機車道應該也可以納入"},{"start":2866.134,"end":2885.711,"text":"我們國內最重要是有1400萬輛的機車族朋友所以請教什麼時候我們會在這個運輸安全研討會這邊來做討論這個所謂的道路安全審核機制教童部有委託運輸研究所在"},{"start":2887.301,"end":2914.785,"text":"他做兩年的一個研究他大概應該已經快要結案做期末報告那我們會跟運輸研究所研究說你這個RSA剛剛委員所提到如果有開研討會有說我們會派人去參加跟他宣導說這個跟運輸安全也是息息相關我想這個是可以朝這個方向來做你們派人但是跟上一次本席提出來因為其實最主要會有這樣的一個議題又被放大其實是最近我們國家很重要重大工程淡江大橋也是在本席的選區也是大家都期待"},{"start":2915.345,"end":2933.801,"text":"那就是一樣上個禮拜也在交通委員會我提出來一個想法我請主委跟我們董事長也聽聽看就是說因為現在的淡江大橋是很多人覺得說這個交通機車道它是過於2.5公尺其實不到是因為它的標線你內就沒有2.5公尺"},{"start":2934.261,"end":2952.032,"text":"那我也知道是說現在硬體已經好了沒有辦法去短時間沒有辦法更改這個大家都理解但是有開放媒體上橋之後有看到什麼看到是說因為吊鎖它是往內往內鎖也因此在機車道上面機車族的視線會有那個壓迫感"},{"start":2952.552,"end":2976.044,"text":"所以我才提到是說那是不是既然5月12號正式通車5月9號還有一個通車典禮聽說也邀請了總統等等相關的政要都來那能不能在這之前先讓機車朋友上橋我沒有講說要讓特定哪一些你其實可以由交通部去找機車族相關譬如找100位200位模擬上下班通勤時間的那個尖峰的機車輛"},{"start":2977.205,"end":2989.162,"text":"然後來去做這個限地的研究並且來做壓力測試那結果沒想到交通部長反而跟我回甚至那個影片大家網路上大家講很傲慢就講說這樣汽車道要不要那個公車道要不要"},{"start":2992.767,"end":3008.048,"text":"兩個部分 第一本期的態度就是如果有做都很好因為公路局在之前就已經有讓200台的煞車上橋去做壓力測試 去做重量測試所以有做第二個部分是公車道也好 汽車道也好沒有鋼索"},{"start":3009.016,"end":3035.873,"text":"只有摩托車道那邊是有鋼索所以說摩托車道才有被那個視線遮蔽啊所以來請教一下主委你覺得咧如果所以站在這個安全來講很多人講說難道敢通車所以說還要勤勒說會不會淡江大橋這樣延後但是更有一派說法是所以為了敢通車連安全都可以不顧嗎還是要等說發生事情之後我們再來做檢討用人命來換檢討"},{"start":3038.022,"end":3052.717,"text":"我想運輸安全跟交通的這個順暢度應該兩者要兼顧啦是我的看法是這樣我同意啊來所以如果說真的未來發生現在我們質疑的這個機車組質疑的重大交通事故的話那誰應該負責"},{"start":3056.192,"end":3078.82,"text":"所以我想委員這個議題非常好我們今年會有一個運輸資訊的安全研討會如果運營所不找我們也會主動找他因為他現在做113到114的RSA的導入計畫他已經在台北市新北市宜蘭市三處的道路在做試驗那我希望我們可以跟他一起來大家來努力協助看看怎麼樣吧"},{"start":3079.46,"end":3105.063,"text":"大方向我肯定主委的想法啦但是主委你沒有針對本席的問題回答啦講實在話如果說因為道路設計不良或說有相關的瑕疵然後趕著通車然後連這種壓力車是都不願意坐的話那當然是主管機關要負全責啊來主委謝謝我就先請你回來王董事長看到你笑容滿面本席也不禁想到過去交通部長任內其實淡江大橋你有貢獻啊"},{"start":3106.297,"end":3131.682,"text":"第二期的工程完工的時候當時還是您擔任交通部長蘇貞昌擔任院長所以我們還到那個6164那邊來去做一個這個完工的一個部分那是第二期工程嘛所以部長您怎麼看如果說你還是在部長的任內你會那麼傲慢嗎你會覺得是說連我們200台300台通勤的機車去模擬通勤的上下班的狀況"},{"start":3133.515,"end":3149.31,"text":"來避免說真的發生問題的時候才要來手忙腳亂您的看法是怎麼樣報告委員因為我現在是中華郵政的董事長不大適合對於現行的交通的我懇請你以交通的專業"},{"start":3151.192,"end":3179.726,"text":"因為您也是交通專業我記得你那個時候在交通部長的時候還別了一個運輸的那個LOGO在身上所以說我肯定您的專業我肯定你以交通的專業一個大橋通車大家都期待尤其淡水人尤其巴黎人更是期待了幾十年所以我們當然都期待但是我們要期待的是希望是一個安全無約一個橋化解民眾的疑慮讓大家開心的上橋而不是在擔憂的情況上橋"},{"start":3180.626,"end":3191.618,"text":"所以以交通的專業來講是不是應該要在開通之前多化解一般民眾的疑慮在過去我講也同專業啦在過去在"},{"start":3193.496,"end":3215.357,"text":"比如說公路局的設計它就是公路路線設計規範所以它的橫斷面就是在按照這個標準來做但是過去的確在鐵路或是公路通車的前後如果有一些不好的地方會做一些微調像金門大橋或是有壓力測試所以金門大橋其實也測試過不一定有壓力測試就是它做比如說標誌標線或是車道的"},{"start":3218.58,"end":3239.701,"text":"這個比較危險的地方或是過去常常看到的在結構上是不是有一些地方大家餘力的做一些補強那我是覺得就相信公務局的這個團隊他這個團隊事實上非常的專業如果說因為很細節我不知道我也肯定公務局的專業但是現在是一個不專業的部長在帶領公務局所以我很擔心"},{"start":3241.014,"end":3267.935,"text":"來部長不為難你了啦回過頭來中華郵政的這個預算先請教因為你剛有講到是說A7郵政智慧物流園區也是今天又搬過去正式來啟動對不對所有的同仁都過去但是我們也看到三個禮拜前有個新聞說大出包然後最主要是因為自動化的系統沒有辦法上線甚至媒體講說大件上不去小件飛出來那我們想請教一下現在這問題解決了嗎"},{"start":3269.156,"end":3282.995,"text":"現在大概有兩個課題一個是自動化設備的微調現在也在做微調的確主要是自動化設備出了問題他也不算出問題他因為他有些假設是當時在設計的時候未來郵件長什麼樣子"},{"start":3285.879,"end":3309.759,"text":"所以它很多是對未來郵件的這種比如說限高的這些設計但是現在我們情操上開始微調就是說事實上現在比如說包裹事實上沒有按照當時的這個未來郵件長什麼樣子來部分所以現在在調第二個是人員的SOP的部分這一部分因為它是桃園中心跟台北中心過去那第一階段是台北是桃園中心過去"},{"start":3310.68,"end":3334.617,"text":"那他所處理的又很多是在台北中心這些幹部所管的範圍但是我們是覺得今天今天這個時候大概卡尔典跟台北都已經會合了我們今天本來總經理要到立法院我請他不要來就是去督導這個事我想也是為了直接就是說會不會再出現三個禮拜前那種大粗暴的狀況"},{"start":3335.658,"end":3361.704,"text":"會不會 應該是不會 有沒有把握應該不會 還是可以5月現在正式上線 然後5月正式啟動現在今天已經正式啟動了然後我們會把它微調到一定的程度現在大概我們的同仁都是在現場 有找到問題點了有找到問題來處理了來 部長 那另外董事長 另外一個部分本期也看到遊牧市的安全是最重要的來我們來看一下 因為這兩天也看到這個新聞遊牧市的機車輪胎漲6變形"},{"start":3364.065,"end":3367.679,"text":"你看 這個是我們的遊牧式的輪胎來 下一張"},{"start":3371.085,"end":3399.337,"text":"這個說實在話我們大家都有騎機車的經驗啦所以說輪胎騎乘這樣子是不合格的啦那我也看到說中華郵政講說初步了解抱胎的原因可能包括車輛行駛前未檢查胎壓輪胎已經磨損到安全極限未及時更換欸這還是把過錯推給郵務室欸好像你的意思是說郵務室在出發前沒有檢查然後沒有檢查胎壓然後輪胎已經磨到安全底線了你還沒有換但是不是啊"},{"start":3400.177,"end":3423.245,"text":"公會也好或是說一般的民眾有牧師他騎了幾十年的車他怎麼可能不了解這狀況所以有人就講是不是採購的問題到底是不是這一批輪胎有瑕疵本席現在不敢講說一定有瑕疵或沒有可是這就要中環球證去了解因為為什麼你們現在把所有的輪胎這些都是各分局他們自行採購而都是用什麼最低價標"},{"start":3424.645,"end":3439.89,"text":"所以在銷價競爭的情況下會不會廠商他因為也要賺利潤所以他就提供比較次等品來我們看一下這一次的這個採購這本席在公開的資料上面找的資料你看你們的預算金額202萬"},{"start":3442.071,"end":3458.942,"text":"可是底價金額是一百九十幾萬但到最後絕標的時候這家公司只用一百七十幾萬就絕標了就得標了那換言之是什麼我們一般大家公務體系也都知道廠商他可能來投票的時候都還會抓一點合理的利潤兩成到三成"},{"start":3459.764,"end":3486.197,"text":"所以他變成是一百七十幾萬就可以得標那已經比你原本的預算規模都還要少了差不多十分之一然後他還有利潤那所以在這樣的情況下會不會這一批的輪胎相對來講比較瑕疵這個是大家所關注的董事長這個是我大概跟台南郵局做個討論他們大概這一批採購600個備胎他的確品質是比較差的"},{"start":3487.063,"end":3509.811,"text":"那這樣子怎麼驗收得過現在這樣現在已經要求他更換了這個廠商也同意更換那最近會把已經裝上去的都把它全部更換掉不能開玩笑台南郵局一個狀況那其他各分局那還有郵務室的輪胎就如同我們之前講說警察要有防彈衣就防彈衣驗收不合格"},{"start":3510.151,"end":3531.839,"text":"那就是讓警察同仁在第一線面臨到生命危險那一樣有物色輪胎如果說可以變形漲流那也不是一句輕描淡寫講說原來這批輪胎比較有瑕疵他們驗收的時候都會符合相關的規範的確應用下來這一批是比較差的現在在更換廠商也同意更換然後該不該啟動針鋒調查"},{"start":3535.356,"end":3554.822,"text":"了解一下是說到底那這樣的話JP驗收的狀況有沒有瑕疵這個是內部管理董事長你的營收創高本席都樂見因為中華郵政能夠努力然後改變我們現在的物流等等相關但是最基本第一線的同仁的安全不能開玩笑也不能打折"},{"start":3555.822,"end":3584.702,"text":"這個是本席所提出來他這個可能排不到正宗調整因為過去的確就是在採購備品的時候都用最低價標來處理那是不是也應該他過去是認為這是比較沒有技術水準是現在看起來他是有安全水準他們現在檢討是說未來可能會採最有利標現在我也請他們要往這方面來走好所以針對這個部分是不是能做檢討之後也讓本席了解你們後續內部的過程沒問題好不好多久可以給本席相關報告"},{"start":3585.962,"end":3611.834,"text":"兩個禮拜兩個禮拜好董事長還是強調因為這個廠商是誰我也不知道所以我也沒有把這個廠商秀出來我也不確定說這個因為我也不敢講說這個廠商提供的一定有瑕疵或沒有瑕疵但是從標案數字上面我們可以看到一些蛛絲馬跡本席只要提醒既然有這樣的狀況既然有物色反應有物色的安全絕對是最優先的要務他也是我們的同仁"},{"start":3612.614,"end":3635.174,"text":"每一次開工會的時候您也前往所以我想共同我們希望讓郵務室讓我們的郵差弟兄都能夠最安全的情況下來執勤這樣可以吧沒有問題好 謝謝董事長好 謝謝侯木開委員我先處理一下一四路那個各位委員對一四路有沒有意見沒有好 沒有意見接下來請李崑哲委員發言"},{"start":3646.587,"end":3651.458,"text":"好 謝謝主席 請一下王國才董事長來 我們請王董事長"},{"start":3661.822,"end":3673.19,"text":"王董事長好首先我們來看這幾年郵政公司相關的歷年稅後的盈虧的一個狀況2023年我們的稅後虧損達到16億元後來有經過努力跟改善到2025年整個稅後淨利"},{"start":3683.838,"end":3708.81,"text":"突破了101億元那當然在轉虧為盈郵政公司的努力是應該要值得肯定但是我們對於公司的營運比較正常之後這是所有郵政公司員工努力的一個成果但是我們對於郵政勞工的工作環境及相關的權益"},{"start":3710.755,"end":3738.757,"text":"去引起我們基層郵政公司員工大家普遍都有怨言那其實我要提醒王董事長在過去我們針對非主管人員非主管人員的這種直接人員比照轉調人員的待遇案那時候你是次長也擔任部長在那段期間我們共同努力這個郵政員工都很肯定"},{"start":3739.477,"end":3754.168,"text":"然後在考成的這樣的一個國安會打為一等也是部長跟我們一起努力生父之後轉為家等這個員工也肯定但是我們現在員工大家所抱怨的"},{"start":3755.66,"end":3778.55,"text":"就是我們的人力不足的問題人力不足的問題我們在目前的缺額到底是多少來你簡單說明一下首先謝謝委員過去對於中華郵政我們郵政同仁的照顧包括過去很多的他們的相關環境工作環境還有他薪資待遇方面也都做了很多的一個調整"},{"start":3779.298,"end":3791.886,"text":"那現在大概這樣就是說我們去年開始有一個重點就是在性的改到硬包裹跟快捷所以我們快捷在2月份大概成長20幾%3月份成長20幾%"},{"start":3795.808,"end":3811.419,"text":"那在這時候剛好第一個是這一個就是說人力從寄訊到包裹他沒辦法說一對一的轉比如說性減少就把人轉過去那第二個在去年實施身心調適假黃董事長那我根據工會跟我討論的相關資料來比對我們的編制原理跟實際的原理"},{"start":3821.306,"end":3838.757,"text":"有三千名人力的這樣一個缺口人力是不足啦 我說坦白我也去現場看過那另外就是我們的休假的問題啊就是因為我認為是要參照公務員我們針對啊"},{"start":3841.571,"end":3867.55,"text":"郵政員工勤領休假補助的措施以及員工要請休假的相關措施我們必須要改善人力不足的問題它當然會導致休假受到排擠那要請特休是很困難另外我們對於特休展延的時間其實也不夠那另外我們也"},{"start":3869.002,"end":3885.674,"text":"擠壓到要請你休假補助的這樣的一個請你這個問題來您說明一下現在大概這樣我們大概最近都在招考在趕快補現在有一個時間差時間差現在在補的確同仁非常的辛苦"},{"start":3886.354,"end":3901.327,"text":"那剛才談到就是說關於請假這個他們也沒辦法休假的這些補假或是請你的規定我事實上也有請人力資源處這邊來做一些討論董事長我明確的要求我們對人力不足啊"},{"start":3902.253,"end":3928.125,"text":"要補足要逐漸的補足那另外我們要調整員工的這些請你休假補助以及啊要請休假的相關的措施啊也必須要改善你什麼時候可以提出相關改善的措施董事長我要提醒你就是說我們針對員工的權利啊你要多聽工會以及基層勞工的心聲啊你要跟他們對話"},{"start":3930.851,"end":3957.661,"text":"你跟他們對話你什麼時候會跟工會會跟基層員工對話然後針對人力不足的問題針對相關的勤領休假以及勤領休假補助有什麼改善措施啊你預定什麼時間會提出改善的措施來說明一下我想跟工會的溝通事實上包括理事長 分會理事長我這邊都會有溝通這個題目他們其實也已經提過了"},{"start":3959.571,"end":3985.148,"text":"那我個人是覺得就是說人力就是一個合理的人力然後在這些休假補助等等也是要合理只要在一個合理範圍內這個我們這邊願意來做一些調整那這部分我也有請人力責任處長一個月內提出相關的改善措施另外我覺得我們盈利持續增加但是員工的工作環境"},{"start":3986.169,"end":4006.964,"text":"沒有改善,顯現越來越惡劣,尤其現在極端氣候,夏天又要來了氣溫有時候尤其是南部,常常是高達30度以上,卻不能開空調導致在悶熱的環境中,工作或者是相關的作業的這樣一個狀況"},{"start":4009.591,"end":4028.793,"text":"基層勞工的工作環境惡劣到這種狀況尤其是我們有很多的郵務中心董事長郵務中心是相關郵件貨物不管是它的分送或者是分類都是大量勞力的一個工作"},{"start":4029.834,"end":4044.549,"text":"有很多儀物中心他有空調或者是有相關的通風設備卻是因為要省電費不開或者是沒有相關的這樣的一個空調空氣調節的這樣的一個措施"},{"start":4046.571,"end":4066.764,"text":"這個對員工的工作環境是非常不利對他們的健康也是有很大的衝擊部長說明一下有什麼改善措施的確現在我們就是按照經濟部的這個你有去了解嗎我有去過 首爾中醫都有去過就是現在就是室溫是以不低於26度但是也夏天太熱"},{"start":4067.685,"end":4085.711,"text":"那過去委員也幫忙蒸起這個服裝要能夠這個排熱等等的那現在我們大概這樣就是說在這個規定下我們在大型吊扇工業力扇還有水務的降溫這部分現在在各個的處理中心也在處理我想說這部分的確我看到有很多的"},{"start":4087.1,"end":4114.899,"text":"整個區裡面還是有些區是特別的悶熱我想這部分我們來努力趕快來做一些加強我認為是要改善空間的對流增加隔熱的效果另外我們要更新我們再生能源的這一些提高能源的這一些效率改善場地提高這些能源的使用率不是要求員工不要開冷氣最後我建議我們對於"},{"start":4117.38,"end":4142.13,"text":"要去研議場地的這些環境的規範來確保作業的環境而且我們要納入一線工作人員的這樣的一個意見不要你們坐在冷氣房裡然後去研議相關基層員工的這種工作環境以及在炎熱氣溫之下工作的辛苦你們都要去體認"},{"start":4143.47,"end":4147.638,"text":"那相關耗能比較高的這些設備也要去"},{"start":4148.766,"end":4177.957,"text":"太換下季來臨之前必須要提出具體的這種改善時程跟執行的成果這能不能在一個月內提出相關的改善措施我覺得這兩點都是很好的建議跟我個人想法是一致的那我們就一個月內提出一個這個改善的一個報告給委員跟議會董事長我再提醒一下盈利有增加大家都給你肯定那轉虧為盈這個努力是值得肯定但是員工的"},{"start":4178.757,"end":4188.95,"text":"工作環境沒有改善卻反而有惡化的這種傾向這董事長責任很大你要去努力改善以上我要簽訂來處理 謝謝好 謝謝李坤哲委員接下來我們請林俊憲委員發言"},{"start":4207.62,"end":4231.846,"text":"謝謝我們請中華郵政董事長我們請中華郵政王董事長請王董董事長好我想了解一下跟其他委員我們今天都來關心我們郵政公司的人力的問題我發現我們的興建人員"},{"start":4236.857,"end":4265.014,"text":"每一年這個離職員工都大於新進能源你看這個表去年從最近幾年離職員工一千兩百多新進員工差不多一千也就是說你的能力都補不足然後董事長都一直報告這個我們的郵政的業績越來越好但是你業績好"},{"start":4266.926,"end":4295.756,"text":"那你能力不足的話 那麼現有員工這個基本上啦 他們反應出來就加班都加到三個半了有沒有這種狀況 還有特休第一線員工特休根本沒辦法休啦是 現在就是說現在有一點時間差事實上我們最近也在考包括半日制就是有這種狀況 所以你能力缺到啊你講的這種半日 就半日制啦"},{"start":4297.095,"end":4320.881,"text":"就半薪的啦月薪差不多一萬八千多一萬八千九對不對另外你欠人家欠到所以你才只好去用這種所謂的半日制的員工做半日的啦表示你的能力有缺嘛所以你才會去考這種半日制的所謂月薪大概一萬八千多的嘛那你正式員工為什麼招不進來"},{"start":4322.441,"end":4344.68,"text":"現在每一年都有在考一年內的離職率多少?一年內的離職率來講的話差不多是那個7% 佔了7%都斷不了啦 兩年內離職率要看啦我們大概離職員工裡面1200多人大概三成是退休了"},{"start":4346.95,"end":4363.269,"text":"其他大概有大概有將近七成幾乎剩下都是厘子啦 都資源厘子啦都資源厘子的啦資源厘子大概七成八成那為什麼現在不可以走"},{"start":4365.286,"end":4394.375,"text":"我舉個例子啦我們公司有一個桃園的所謂A7的郵政園區嘛對不對對有這個嘛對A7郵政園區那你A7郵政園區啊你是不是成立以後那你現在調一些附近的單位的人力過去支援嘛有嗎有你有調桃園的調台北的因為他們是合併啦兩個中間合併到這裡那你原來的在桃園台北的單位啊他們就加班加他們就做不完啦"},{"start":4395.287,"end":4420.581,"text":"因為人減啊你把人調去這個地方啊那照理講如果你成立這個園區以後那他們原來單位的業務量應該要減少啊是不是這樣不然你成立這個園區幹嘛所以你現在造成啊人力被調來支援郵政A7園區的幾個單位像台北像台北桃園桃園啊員工根本反應啊加班到半夜啊"},{"start":4422.33,"end":4437.986,"text":"都加班啦 大家做不到就很辛苦了啦然後不要說正常休假 連特休都沒辦法休啊那你如果沒有辦法解決人力問題那我們後續郵政的經營一定會出問題啦"},{"start":4440.783,"end":4463.273,"text":"跟委員報告現在這樣就是說4月7號是桃園中心到A7那台北中心有一半的人到A7所以它是分散兩地現在到今天桃園跟台北全部都上去了然後有一些不足的地方也用外包人員在處理我想說在4月7號那個市營運的狀況現在應該會好轉"},{"start":4468.136,"end":4489.392,"text":"因為你試營運一片大亂因為那天剛才講的沒有全員到齊但是的確在營運期間有很多比較磨合的部分我們就加速來磨合另外你要考量到消費者就是一般民眾我的郵件我現在要收到的時間都延後了"},{"start":4490.634,"end":4516.59,"text":"因為你連加班都做不了啊你現在把人都調來A7界的地方那你台灣新北的人力幾乎剩下的沒有辦法處理這個業務嘛所以都加班到半夜凌晨甚至大量的郵件也沒有辦法處理延後損害到民眾就收到這個我們他自己東西的一個時間嘛都比原來都延後啊"},{"start":4517.628,"end":4544.797,"text":"那你這個人 人家都站不起來這絕對是個問題來 董事長其實他是這樣他是兩個中心並一個中心 桃園跟台北那剛才講不夠是因為剛才有一半留在台北那一半上來這樣嘛那現在如果今天全部到齊的話基本上這個問題應該就可以處理然後人力的部分就是說我們剛才的確整體人力有一些時間差跟我們現在招考的時間進來還有訓練的時間有些差"},{"start":4547.298,"end":4574.159,"text":"如果是時間差就好了 我是怕你都站不到人你注意看一個現象啦你現在郵局都站不到年輕人啦30歲以下站的比例都很低啦那些年輕人為什麼不來郵政公司為什麼大家都聽到說 那個郵局喔很累嗎 很高班的做得很辛苦的啦所以你告訴我們你的業績一直成長但你業績成長在什麼地方在什麼業務我們在包裹跟快捷對"},{"start":4575.845,"end":4594.783,"text":"你看這個會多累 你自動化還是有限 你以目前來講 你還是需要大量的人力所以有的員工 留下來的員工苦不堪言 就很辛苦那新進的 如果知道未來的工作狀況 他不願意來或者是進來以後 他趕快有離職"},{"start":4597.694,"end":4617.535,"text":"所以你看你每一年 你每一年的離職員工都遠大於新進員工 都多到兩成還有你的合併員工數啊 其實是到兩萬七千多了 你可不可以撐不高嘛你現在都大概只有兩萬五千多了其實這個不是那不管如何啊我希望你能 董事長控管"},{"start":4619.296,"end":4639.709,"text":"時間的關係啦,我希望你能夠趕快解決這個人力做嚴重短缺,還有沒有辦法年輕人不願意到我們郵政來,或者進來以後留不住人才,不然你就做到好也不好,員工變成血汗公司啦,好不好,總長,加油啦,謝謝主席"},{"start":4645.745,"end":4666.452,"text":"好 謝謝林俊賢召委接下來我們請何欣淳委員發言好 謝謝建豪召委那我們是不是先請運營安會跟交通部交通部今天是 吳次長好 請運營安會林欽的主委跟我們交通部政務次長吳聖元次長委員好好 主委好"},{"start":4672.219,"end":4691.056,"text":"那次長好我想我長期在關心這個行動電源的運輸事故所以上次在也是在這個地方那我跟我們的這個運安會的林主委有提過要建置一個行動電源的運輸事故資料庫那我記得了主委跟我"},{"start":4691.596,"end":4710.374,"text":"提到可以那因為當時候呢我提供你五大意見除了建立資料庫那個案調查要提升為系統性的風險分析定期的發布安全改善建議報告還有跨部會的風險通報跟協調平台這個就是跨部會為什麼呢我接下來下一頁"},{"start":4711.618,"end":4734.793,"text":"因為需要運安會跟交通部聯手五次長你管的是鐵道局我為什麼今天會特別再拿出來報告我希望交通部應該要積極主動因為在我們的法規裡面運輸安全資源報告系統是我們運安會所有的職長在裡面有寫到運輸從業人員跟乘客都可提出資源報告我們現在發現一個問題我跟運安會主委有提過"},{"start":4742.499,"end":4768.177,"text":"在這一個運安會的一個系統的一個網頁上面公開的資訊裡面我們鼓勵所謂的自願報告那有關行動電源在我們交通這個運具上面發生了好幾次這個事故但是呢我們看到沒有所謂的自願報告這牽涉到什麼第一個積極主動性第二個是在大數據的一個累積我們才能夠"},{"start":4768.857,"end":4787.027,"text":"有足夠的一個量能來做所謂的評估跟風險建議那從運安會到目前為止我們再次的看到以行動電源事故的資源報告非安有兩件鐵道有一件水路零件公路零件但是反而是從媒體"},{"start":4788.288,"end":4816.599,"text":"跟我們說的台鐵接二連三發生很多件旅客的行動電源爆裂自然不只一件但是呢我們看到鐵道相關的單位跟從業人員沒有人做所謂的自願報告那這個呢我認為就是交通部跟運安會要共同來合作的那五次長你知道這一件事嗎"},{"start":4818.267,"end":4842.718,"text":"跟委員報告 我想我知道這事行動電影部份交通部其實在之前已經訂定所謂的使用作為規範已經跟各個營運機構提供給他們去做參考對啊 但是還是發生事件啊我們是要用所謂的合格的產品嘛那另外你使用的時候希望能夠在你看到的地方眼睛可以看到的地方這個我想我們會持續再來要求"},{"start":4843.078,"end":4856.84,"text":"次長你講的是一件事我講的又是另外一件事你講的是我們現在有一個規範要宣導請旅客呢要能夠呢第一個用合格的行動電源第二個呢要放在"},{"start":4858.602,"end":4874.673,"text":"我們所看得到的地方 目視所及之處但是我講的是 當你們的台鐵已經接二連三發生了那麼多件媒體也都已經有報導了但是呢 鐵道局台鐵公司裡面沒有人知道何謂自願報告"},{"start":4876.294,"end":4893.386,"text":"理論上只要發生事情應該要自願報告不管是我們自己台鐵內部甚至的應該要通報運安會不管這次是大或小他只要是對交通運據在行進當中可能造成的"},{"start":4894.227,"end":4919.009,"text":"人員還有交通事故的一個危險上的一個安全疑慮的話理論上都要有所謂的自願報告這個是我們積極鼓勵而且在法規裡面明定要求的希望能夠呢以這個自願報告來鼓勵能夠呢進而累積量能進而能夠可以檢討改善讓未來的交通運具的安全能夠更安全"},{"start":4919.477,"end":4946.298,"text":"是 謝委員的提醒 剛提到說台鐵或鐵路運輸系統部分 行動電源部分 即使台鐵都會向這個鐵道局報告向鐵道局報告 但是鐵道局沒有任何一個人跟運安會做所謂的資源報告因為他跟運安會報告的時候 他有一個分級啦就是對陣線的影響那些 他有相關的一個規定符合我是建議啦 市長 但是他一定會跟交通部報告"},{"start":4946.738,"end":4967.121,"text":"我是建議啦市長你們自己的分級不能在自己的內部就把它掩蓋掉了啦為什麼啦因為呢你認為是小市可能它的危險程度不夠大但是你怎麼知道這個危險有可能造成人員的傷亡或者是交通運具行駛當中的一個安全問題"},{"start":4967.862,"end":4996.513,"text":"是 謝謝委員 是不是剛提到了 那你們是不是可以內部要檢討第二個我也要求運安會要對行動電源的事件的資料庫要建立那我們也鼓勵所有的交通運具裡面的志願報告的這樣子的一個價值跟他的主動的精神跟行動一定要能夠做到啊是 我跟委員報告齁剛剛講行動電源這個事情發生爆炸這個事情在交通部都有掌握跟委員報告齁 這個沒有問題"},{"start":4997.253,"end":5018.18,"text":"那我還是建議啦我會再提案運航會跟交通部對於行動電源事故的資料庫你們要跨部會合作啦而且我認為交通部應該要積極的來跟我們的鐵道局裡面以及台鐵軌道的相關的從業人員應該要分享這樣的一個資訊而且要鼓勵志願報告"},{"start":5019.94,"end":5044.567,"text":"這是一件事跟你講的這個規範那又是另外一件事好不好我為什麼會這樣子講接下來如果說是內部層級的問題上個禮拜我們看到這個大學生入侵高鐵的無線電是駭客還是呢他裡面的密碼被盜考還是是我們高鐵的自通防護太弱"},{"start":5045.714,"end":5068.37,"text":"高鐵已經是我們的軌道建設裡面等級相當高的一個軌道運輸如果高鐵都還會被害的話那台鐵是不是又更罵咖那我們高鐵的無線電在這一次裡面被一個大學生這件事次長應該知道吧我知道那這件事有支援報告給運安會嗎"},{"start":5071.057,"end":5090.069,"text":"這個事情應該有跟運安會有就我拿到的一個你們的書面資料啦高鐵呢4月5號11點晚上11點23分事件發生緊急停車11點52分高鐵說用簡訊通知鐵道局跟運安會運安會有收到嗎簡訊喔簡訊喔有嗎報告委員這部分我們目前是沒有收到通報"},{"start":5100.549,"end":5102.41,"text":"這個事情問題就來囉 次長我剛剛是用台鐵 我現在用高鐵你都說你們內部有分級的通報系統但是你們呢 到底這個SOP有沒有做到位"},{"start":5116.092,"end":5142.515,"text":"這件事是一個嚴重的事情一個大學生可以倒接高鐵的無線電然後透過無線電告訴說什麼有緊急狀況然後高鐵因為有這件事而在當天晚上有四班列車停駛48分鐘三班的是行駛當中的旅客在上面的一個列車一班是回送列車"},{"start":5143.576,"end":5161.142,"text":"那我就問啊 那我們高鐵的自通安全的防護系統到底是怎麼一回事而且呢高鐵的無線電商業 高鐵的無線電已經是所有台灣的交通運具裡面最高層級它的無線電要經過七道的驗證"},{"start":5162.711,"end":5172.026,"text":"而這個大學生竟然可以通過這七道的驗證然後呢可以直接駭入我們的無線電而且可以放送錯誤的訊息讓高鐵列車停駛"},{"start":5176.904,"end":5197.547,"text":"這件事你說他不大嗎這等於是可能是國安問題還是國人的生命這個安全的問題這件事市長結果呢你說高鐵說有簡訊通報這個鐵道局跟運安會但是運安會說他沒有收到那現在到底是怎麼一回事"},{"start":5197.927,"end":5219.546,"text":"我跟委員報告喔 那個鐵道移植部分收到是確定沒問題喔然後後續剛剛提到 因為跟營安會他通報有他的相關的要件就到什麼程度才會通知那個營安會那後續我們再針對這幾個太陽啊 我們是不是再跟營安會再討論一下市長 這很重要一件事喔雖然這一件事已經送司法偵辦 那個男大學生也十萬元交保"},{"start":5223.109,"end":5243.688,"text":"但是呢司法是一回事行政內部的調查是你們自己一定要做的那這個並不衝突耶因為這是要保證我們公共運輸安全的一個機制那這個個案第一個交通部鐵道局高鐵到底有沒有依法自願通報運安會目前看起來是沒有"},{"start":5244.775,"end":5272.789,"text":"第二個有沒有全面的盤點高鐵台鐵捷運等軌道運輸的自通安全你們的自通安全防護網到底夠不夠格到底夠不夠高讓一個大學生都能夠駭進而且我跟你講之前也發生過陶傑頻道也遭入侵喔那所以有學者說公共設施軌道建設的應該全面的盤點跟防堵那這件事情發生之後"},{"start":5273.869,"end":5298.255,"text":"市長我們高鐵有盤點嗎?台鐵有盤點嗎?高鐵跟台鐵都已經在盤點了那剛剛講其他的那個捷運系統部分我想我再要求那個鐵道局去責成鐵道局去要求我們這些軌道運輸裡面的無線電系統的設備有汰換的連線嗎?有保管的方式嗎?SOP安全防護參數的一個更新有沒有"},{"start":5298.775,"end":5310.807,"text":"提高頻率來更新因為你參數要不斷的變動那才會增加破解的困難度嘛對 這後面我們再去做研討啦做研討 事情都已經發生那麼多件了對不起 做檢討是嘛 那你多久的時間要檢討出來要給一個檢討報告好 我們是不是一個月內"},{"start":5319.461,"end":5341.153,"text":"一個月內我希望能夠看到檢討報告而且一個月內檢討完之後要有行動去改進去做得更好因為這關係到安全的問題不僅僅是這個交通安全還有國人的生命安全的問題好不好最後兩位請回我請中華郵政我只最後一個提醒這個首先要謝謝"},{"start":5344.775,"end":5369.392,"text":"王董事長 首先要謝謝中華郵政因為在這個中央普發現金一萬塊在4月30號期限截止之前總計有3367181人是透過郵局來領獻所以要謝謝郵局的辛苦但是我也提醒董事長你知道如果是4月份出生的baby可不可以領一萬塊"},{"start":5371.312,"end":5378.831,"text":"4月初應該是可以了應該可以嘛對不對那因為我們4月30號截止那4月份出生的baby"},{"start":5380.197,"end":5405.916,"text":"那以我們的過去的慣例 延到5月22號之前都可以來領獻對不對這一件我覺得要透過媒體 透過大家共同來宣傳因為以我們現在掌握到的4月份這個當月出生符合資格的新生兒大概有6000人而目前我們拿到的資料告訴我們只有1700多人領取"},{"start":5406.636,"end":5424.166,"text":"表示還有4000人還沒有領那這些4000個新生的baby他們都有資格領一萬塊所以新手的爸媽或者是這些baby的爸媽要記得趕快來領5月22號之前可以到郵局領獻對不對 董事長"},{"start":5426.608,"end":5442.323,"text":"所以這個我也希望透過郵政的系統可不可以幫忙宣傳一下我們窗口跟郵局的系統請大家趕快到郵局來領上個月四月份出生的baby都可以領"},{"start":5443.024,"end":5465.649,"text":"最後最後的一個小問題提醒郵局郵局也是所謂的金融機構我們現在發生一個問題這個是我的服務案件我們現在出國的留學包括學位生交換生語言學校生美國澳洲日本英國德國韓國你會說這跟郵政服務有沒有關係因為呢郵政的儲戶是最多學生開設帳戶的"},{"start":5468.164,"end":5495.362,"text":"金融機構你同意吧對所以很多學生他可能他唯一有的叫做郵政儲戶這樣子的一個帳號但是呢我們郵政儲金的這個什麼餘額存款證明這是什麼你知道嗎就是我如果要去遊學我如果要出國留學或是遊學要財力證明這個就是所謂的財力證明對不對但是你們的財力證明"},{"start":5497.301,"end":5508.842,"text":"竟然只有美金的兌換匯率你們的電腦系統裡面不能有日元不能有歐元不能有其他的"},{"start":5511.812,"end":5532.078,"text":"這個是一個很僵化跟非常傳統的模式現在所有的金融機構都與時俱進而且你們現在郵局也能兌換美金港幣歐元日元人民幣現鈔都可以兌換了為什麼在財力證明上面你們的電腦系統就只能有美金一個匯率的一個表示方式"},{"start":5533.098,"end":5549.134,"text":"對不對這個系統去改一下就好啦因為我要去日本留學我要的是日圓的一個財力證明啊我要去澳洲我要的是澳幣的一個財力證明啊我要去歐洲留學或是遊學我要的是歐元的財力證明的一個好"},{"start":5551.249,"end":5565.566,"text":"這部分我們處長說他研究一下過去因為全世界的通貨貨幣是美元所以他因為國家很多其他的金融機構在財力證明上面都是可以因應美日歐"},{"start":5566.167,"end":5592.739,"text":"就幾個比較重要的我們遊學的國家這樣是是是是這個只是系統上的一個小小的一個可以改進的地方我覺得可以讓學生更方便因為郵政儲戶最大的客群就是學生廣大的學生可能他身上就只有一個郵政的一個帳號了解所以他需要有你們的財力證明所以可以把它與時俱進改進的更好"},{"start":5595.68,"end":5606.452,"text":"更符合現在的需求好不好對 委員所講的我覺得有道理 那個我請我們處長研究一下再跟委員在這邊回報一個月內可以嗎一個月內回報好 謝謝謝謝何欣淳委員接下來我們請陳樹越委員發言"},{"start":5624.711,"end":5628.678,"text":"謝謝主席 請主席邀請運安會林主委好 請林主委委員好"},{"start":5636.011,"end":5656.766,"text":"主委早安 本席在這邊先來關心一下有關我們港區的水路安全的議題我們看到最近光3月跟4月就接續發生了貨船碰撞碼頭或者是互撞的一個事故"},{"start":5657.586,"end":5674.745,"text":"那我們看到3月6號就是安海信心輪在台中港離港的時候觸碰了13號碼頭那4月1號的時候又發生了這個英國籍的日耳輪在高雄港77號碼頭與另一艘貨船發生碰撞的事故"},{"start":5675.726,"end":5695.057,"text":"那我們根據運安會的統計從運安會成立以來就總共發生了27件與這個雲水人領航有關的一個事故我們看到我們運安會所統計的這個水路事故的一個類型就是大概有觸碰、碰撞以及擱淺、翻覆這四大類型"},{"start":5696.158,"end":5720.937,"text":"那以這四大類型來看主要就是觸碰碼頭或設施就佔了55.6%那碰撞其他船舶就佔了25.9%擱淺是7.4%然後翻覆級其他是11.1%那事實上我們看到這個事故率比例最高的這兩個基本上是就是跟飲水人或者是人為的事故"},{"start":5721.657,"end":5740.765,"text":"比較有關係所以就是針對我們自己運安會的一個就是對於這樣子的一個事故統計歸納之後就是說有關飲水人領航事故的一個安全議題主要就是有這四個重點就是船長與飲水人資訊交換不良"},{"start":5742.806,"end":5763.994,"text":"還有飲水人操船決策失誤還有飲水人領航前飲酒或疲勞還有飲水人惡劣天候下強行登船所以依據我們運安會目前就是針對就是飲水人領航事故有列了103項的改善建議那至今就是說這些建議是不是都已經有達到了你知道嗎"},{"start":5765.197,"end":5778.24,"text":"這些建議事實上我們一面列管因為會新增目前就是還沒有改善的我們的南爾治療室說還有26項未改善改善經驗我請組長來講一下"},{"start":5785.048,"end":5810.968,"text":"根本報告就是有關飲水人的感染建議如果統計到114年底大概還有幾個類型的一個是有關於領航期間的溝通協調支援管理這是比較多的感染建議還在列管那另外還有三類包括飲水人的體格檢查飲水人的排班跟疲勞管理跟飲水船的規格跟安全設備那這四大類是統計到114年底都有相關的感染建議還在列管當中這樣子"},{"start":5811.587,"end":5816.23,"text":"是那我們有沒有要求說這個什麼時候要全部改善完成"},{"start":5819.723,"end":5844.208,"text":"跟委員報告就是說我們現在的改案建議發布之後都有一具這個調查法跟這個行政院頒布的列管作業規定每半年的話各單位都要提報這個執行進度給行政院跟我們醫院會這邊那如果他有這個分享執行計畫如果都一期完成的時候那我們就會建議行政院解列所以每一個案子都有他各自的那個時程在列管當中"},{"start":5844.747,"end":5860.125,"text":"是我們希望就是說我們要掌握這個未改善的這個事項啊到底是哪個環節遇到困難那我們也希望就是說能夠督促這個相關單位就是主管機關能夠就這個事項去進行改善因為我們覺得這個水"},{"start":5862.327,"end":5890.054,"text":"就是港區的水路安全是非常的重要尤其我們看到就是根據我們雍安會的統計的這個水路的事故統計那發生的件數最高的竟然是這個國際三港的其中的兩個最高就是高雄跟台中那我國的這個三大國際三港其中兩個的事故率這麼高這個不僅是會影響到就是相關的這個財產的損失"},{"start":5891.534,"end":5909.091,"text":"最重要的也是影響到我們國際的一個形象所以我覺得這是一個非常重要的一個部分所以我們希望就是說對於這個港區的水路安全我們希望就是透過我們運航會的這樣子的一個事故調查之後也能夠督促相關單位盡快進行改善好 謝謝那我先接下來請教一下這個郵政我們請那個王董事長"},{"start":5925.694,"end":5948.262,"text":"王董事長早安我們知道現在就是遊物的這個面臨最大的一個問題就是因為數位化之後現在寄信的人少了因為幾乎都用email或者是LINE來聯絡所以面對這樣子的一個不可逆的一個趨勢我們每年這個遊物的減少的比例大概多少"},{"start":5951.243,"end":5976.064,"text":"應該這樣 信函一年大概減少大概3%左右但是從去年開始 包裹大概包裹跟快捷都成長了 最近的快捷的成長已經到27%了所以現在轉是有成功 現在再轉成功是 就是說在油五劑性的這個部分 我們就是這個件數跟收入都減少了啦 那本席也有發現就是說我們這個愛油箱的這個"},{"start":5977.184,"end":5998.978,"text":"部分我們在建置之後我們目前全台是建置了2,408座那整個支出就是建置以及維護的一個經費是8億多那我們收入還有11億多所以看起來我們這個就是沒有虧本沒了錢可是我們看到使用率只有58.04%所以這個應該還有成長的空間吧"},{"start":6003.18,"end":6021.851,"text":"是最近我們也在做一些調整處長這邊就是針對我們購去愛油箱因為當時的KPS多少做啊那我是覺得有很多地方是不是那麼好的一個地方所以最近也在做這些愛油箱的一個調整第二個就是愛油箱的"},{"start":6022.611,"end":6050.388,"text":"它的聚取的部分 取是很方便 寄比較不方便所以我們從去年開始大概有一百座的把寄做得非常方便的愛油箱我們叫做聚取店現在也在做比如說愛油箱它是彌補我們油局這個沒有24小時營運的這個空間所以我們是覺得很重要所以一方面就是位置的調整另外是它功能的提升"},{"start":6052.986,"end":6077.028,"text":"我們知道現在電商市場的需求越來越大所以我們針對目前這個愛油箱的使用率迄今為突破六成那我們也希望就是中華油生這邊能夠提出改善策略因為也因應目前這個電商市場的一個發展我想這個應該很有發展的一個空間吧是就剛才談的這兩點位置的調整跟功能提升"},{"start":6077.968,"end":6102.051,"text":"另外一方面是行銷我們也做了很多行銷的工作是 好 謝謝董事長好 謝謝陳樹葉委員發言接下來我們請萬美玲委員發言謝謝趙偉 我們有請王董事長好 我們請王董事長"},{"start":6113.362,"end":6130.314,"text":"我們看到中華郵政也編了275億在桃園我們有一個AC郵政物流園區那這個園區其實利益蠻好的就希望能夠整合北部地區郵件的處理然後還有提升郵件自動化的效率我覺得這兩個目標都蠻好的不過我們看到雖然這個園區今天開始正式營運"},{"start":6137.739,"end":6165.71,"text":"那前面我們有一段試營運期其實我是比較覺得打一個問號我們中華郵政也是百年老店了啦要這麼大的一個郵政物流園區為什麼不能夠好好的規劃好以後再來上路這個試營運會讓人家覺得說是不是我在試營運當中如果出了很多的問題那當然找問題是一件事啦但是出現太多太大的問題恐怕這個試營運也比較說不過去就應該要好好的去把它準備好所以呢"},{"start":6166.81,"end":6195.509,"text":"我們看到這個有郵局的員工自己出來爆料那我其實非常重視這個爆料為什麼呢因為他說這個A7園區其實要啟用的時候人力調度不佳那這個人力調度不佳包括人力的不足當然也包括就是在人力調動當中那這個人力可能又要來支援這個園區那還有自己園單位等等我覺得看這個爆料的過程當中我覺得蠻混亂的那是不是在這個部分我董事長可以說明一下"},{"start":6197.811,"end":6211.966,"text":"因為他現在試營是因為機器都變更新了他變成是應該是前亞洲最先進的一個就是郵件處理的一個系統那過去人力調度是這樣因為他台灣中心先辦過去嘛"},{"start":6213.047,"end":6237.06,"text":"那台北郵件處理它是未來桃園郵件處理中心跟台北郵件處理中兩個把它合併在那邊但是在搬的過程所以它是分兩地就是我們台北郵件處理我理解啊早上您在答詢的時候我也有聽到一定是這樣嘛那但是問題是我們應該就要有一個比較好的調度計畫本身要提醒的是這件事情當然是這樣子可是不能因為說因為我兩個要併在一起我就可以亂成這個樣我覺得這對於員工來講是一個很大的負擔"},{"start":6240.842,"end":6264.695,"text":"的確就是開始有些磨合起包括兩邊的員工的處理的模式但是這段時間已經慢慢變好了另外有一方面是自動化設備的微調部分這部分的確在當時設計的時候是把未來郵件都把它當成標準郵件來看所以就有一些錯誤跟磨合在裡面現在也在調整"},{"start":6265.996,"end":6280.975,"text":"但是呢他其實在這個爆料當中還有講到一點就是說這個自動化設備其實沒有驗收完成所以頻頻失靈才會造成這麼混亂的結果有這樣的事情嗎他現在他在微調就是說我舉個例子來講過去的包裹"},{"start":6282.676,"end":6310.722,"text":"這個他認為在未來可能是大概37公分嘛所以變成說沒有沒有董事長我想講的太細節的部分其實你們在試運之前就應該要把很多的細節能夠去注意到但是呢我覺得第一個人力調度這件事情其實我覺得它是可以克服的那這一次這麼亂我覺得要作為一個警惕跟經驗那第二個呢就在這自動化這個設備到底有沒有驗收完成這件事情是重要的所以在當時是驗收完成了嗎"},{"start":6312.522,"end":6327.753,"text":"他們驗收完成但是這個合約有驗收完成嗎驗收完成但是我最近要求他們微調要做到完我們才付尾款好那至少你一定要驗收完成嘛對不對不能說驗收都還沒有完成那我們就來去試營運這樣是不可以的"},{"start":6328.413,"end":6337.717,"text":"所以我想在這個過程當中我們希望將來不管有任何新的政策上來或者我們有新的一個變動這一次的經驗我覺得都要提醒一下那接下來呢本期要跟您討論的就是說我們現在這個中華郵政"},{"start":6343.899,"end":6367.034,"text":"今天也聽這個董事長報告其實我們有很多就是很不錯的成績展現出來百年老店要維持過去的榮耀然後又要再開創新局其實不容易但是人絕對是中華郵政的一個根本所以我們一定要把我們的員工照顧好我們要把工會的聲音聽進去唯有把這些員工照顧好以後我們中華郵政才能向前邁進但是我們來看"},{"start":6370.456,"end":6393.891,"text":"這個人力的缺口其實董事長您自己也在前陣子在媒體上也有提到那本席看了一下我們現在中華郵政在預算原額上面應該要有達到27496人不過現在看起來只有2470人缺額就高達了3026人那本席看到董事長之前就是在我們媒體上面也有跟媒體講說"},{"start":6395.433,"end":6408.871,"text":"現在不但是目前人力就吃緊而且還要面臨退休潮所以這個人力吃緊的狀況其實您也看到了而且本席看到可能從114年到118年恐怕每一年都會將近1000人退休這個數字是對的嗎是 對"},{"start":6410.553,"end":6413.894,"text":"這是對的所以好第一個這數字是對的第二個你也發現了這樣問題那要怎麼去改善這個問題那我提幾個數字來跟你們再對一次我們看到在114年的時候我們離職的員工離職員工當然也包含退休就有1310人這數字真的非常的大然後我們在這個新進的人員我們招募了1040人"},{"start":6437.823,"end":6458.515,"text":"那當然問題來了第一個就是說我們臨時員工真的很多除了該退休的退了以外那還有什麼我們剛招進來的人裡頭就有將近百位他留不住所以你看我們第一個你這個一千零四十人其實我知道你要招的大概是一千一百多人所以第一個你招不滿第一個招進來以後留不住第三個你又擋不住退休潮"},{"start":6459.415,"end":6483.073,"text":"你點出這個問題沒有解決的方案我覺得這是很值得憂心的啦那再者我們又看到你又預估115年我們大概還需要1803人116年預估還需要2180人那我覺得打了很多很多的問號了就是說招不滿留不住退休潮擋不住跟你後面還需要這麼多人那你覺得這個人力上面的這個問題一點這個吃緊要怎麼解決呢"},{"start":6486.056,"end":6500.774,"text":"對 跟外媒報告的確在中華山在過去有一段時間它是以節流為主那我來以後是覺得開眼是也很重要所以也要開眼的確因為這個狀況變成有一個人力差當時節流嘛"},{"start":6502.276,"end":6520.865,"text":"沒有 那現在我們就是人力出廠這邊已經在積極的招考包括9月有一批人會進來 會把這些對 把這些人也趕快來補齊 其實中間有一個時間差而且我們最近在快捷的部分是成長27%哇 這個人力真的是不足"},{"start":6521.505,"end":6534.831,"text":"但是我覺得所以剛才我一聽到您在講說很多的業務在成長我都一則以喜一則以憂啊我真的覺得成長這件事對中華油這是好事但對於員工來講如果只是現階段就這些人哇他們的工作壓力真的加倍啊要趕快補進來要趕快補進來要把方法"},{"start":6538.012,"end":6565.98,"text":"把方法找出來這是第一個第二個呢我們不見的人我們要讓他留得住所以給他好的工作環境這件事就非常重要了我們應該要怎麼樣去不管是他的薪資結構啦或者獎勵啦津貼啦那甚至於我覺得在很多的這個實質上的鼓勵啦體恤啦我覺得其實這個董事長你也是一個很有溫度的人這個一定要做到但還有另外一個問題我們剛剛除了這個基層員工人力吃緊之外本席發現我們主管"},{"start":6567.881,"end":6595.9,"text":"主管的職務的這件事情好像現在也沒有人要做耶所以我們還出現了很多的支局的經理找不到人的一個問題喔就那這個又衍生出另外一個問題第一個沒有人要去當主管為什麼第二個呢有一些人呢其實他已經有這個主管職的一個資格的員工喔那他是不是他是不是可以領主管職的這個薪資但他去做的卻不是卻沒有去做他應該在這個薪資上面要做的工作是不是有這樣的狀況能不能說明一下"},{"start":6596.94,"end":6615.709,"text":"現在的確就是這個我常常看到那個資舉的經理現在大家都不願意當因為壓力很大然後要扛這個業務那我們現在的方式一方面就是說在資理經理的養成教育我覺得要更這個精確一點然後要讓他更有信心比如說"},{"start":6616.209,"end":6638.001,"text":"什麼叫精確一點比如說他需要的是一個資理經理的一個類似教戰手冊在過去我沒有所以我這邊也請他把資理經理從第一天上班到什麼首爾中間問你的問題怎麼照科把寫出來這第一個先做第二個現在我們面臨到這個機器人經理人這個"},{"start":6639.642,"end":6654.35,"text":"不願意去當我們現在最近把專二子本來他是沒有資格當定級經理的我們最近大概有30%讓他可以上去所以等於說供給還有包括這個在整個資理經理的養成部分因為的確有很多"},{"start":6655.21,"end":6676.639,"text":"這個部分我提兩個點啦因為你也發現這個點我就提兩個點第一個就是說如果我們在整體的制度上面他明明就已經考上主管職了他應該要去做主管職的工作但他沒有去他領的還是這個薪資我覺得整個結構上面你們應該要徹底的去檢討討論一下因為這也會引起很多基層的同仁的心理上面的不愉快"},{"start":6677.219,"end":6692.292,"text":"這一定會的第二個就是說那我已經是主管了為什麼我不願意去做你剛剛說交代手冊我真的覺得本身真的覺得不是重點就是說你應該我覺得要找出真正的併徵是為什麼他為什麼不願意去到底我們這個工作環境出了什麼狀況了這樣的榮譽值"},{"start":6694.774,"end":6705.989,"text":"這樣子一個位置他卻不願意來我覺得想這個董事長會後你好好去討論一下到底是什麼原因把這些目前是這樣子的人找來問問看你們到底什麼狀況然後歸納原因以後找出問題才能夠有解決的方法那我最後講一個也就是說"},{"start":6713.077,"end":6741.016,"text":"我們今天不管是我們在郵局的這些行政人員基層員工 我們郵務室我跟你講大家真的好辛苦 非常的辛苦你人力又不足所以這些問題要盡快去解決這樣子我們才有辦法這些員工一起跟著中華郵政去進步所以今天本席提出來的問題我希望是不是一個禮拜之內可以給我一份報告跟說明 可以嗎好 OK 一個禮拜一個禮拜 好 謝謝"},{"start":6743.988,"end":6763.077,"text":"好 謝謝外面的委員發言 謝謝王董事長我們接下來請陳雪生委員發言那稍後我們再徐富奎委員發言完之後我們休息十分鐘好 謝謝召委 誰不請中華郵件我們董事長 王董事長好 我們請王董事長"},{"start":6770.681,"end":6790.022,"text":"陳偉好董事長部長早我們老部長其實董事長你當部長那天我對你就非常有信心因為你是一個非常務實的人而且沒有把顏色分得很清楚我是很佩服你的地方我相信"},{"start":6791.638,"end":6812.416,"text":"董事長接負中環郵政的重任,你一定也做得很好而且你在部長任內也代理過,代理過好幾次剛才提到郵政缺人,你考試能不能多考一點昨天電視上我看卓院長對護理人員說"},{"start":6815.435,"end":6843.844,"text":"他打電話給考試院題目出簡單一點嘛是不是你不要出那麼複雜啊現在年輕人對這個公務體系都沒什麼興趣啦他玩股票隨便玩一下一個禮拜賺十幾二十萬他幹嘛幹你這個一個月才五六萬塊錢是不是你能夠多考一點我們那邊常常有單位出缺喔只錄取一個名額錄取一個名額勒好已經放榜了"},{"start":6844.687,"end":6855.218,"text":"他不去報到那再考要經過好幾個月這時候已經來不及了嘛是不是所以你可以多考一點嘛"},{"start":6858.868,"end":6875.752,"text":"這部分我們處長有在處理,包括最近有一些臨時在插軍區的考試也在進行中因為我看早上好幾位委員都在關心這個問題我想中華郵政很重要那麼像我們老人家,我看了你們早上的夜報郵政業務裡面郵件大概有低檢其他除非業務像儲金、匯兌"},{"start":6885.666,"end":6912.92,"text":"受險、代理業務都有成長我覺得這蠻好的事情那現在郵政業務你如何長久應對電子化的趨勢當然老人家可能不習慣像我們這一代人可能不習慣你怎麼樣去應對電子化的趨勢現在跟我有報告你這張投影片是重點就是丹麥郵局在去年的12月"},{"start":6913.837,"end":6939.587,"text":"把郵筒都拆掉不寄信了所以我們也有這個危機感就是說這個中華專在某一天有可能寄信會甚至一直往下跌跌到低點所以我們現在的重點就是把寄信轉到包裹跟快捷這是我們現在的一個方向那這個方向的確現在也有一些成果比如到3月的時候郵件減少當然快捷跟包裹都增加大幅增加"},{"start":6940.467,"end":6962.626,"text":"那的確在這個公司在轉型過程中對於人力的這個調配的確是很重要的課題所以我現在也跟處長這邊特別談了就是包括最近招考的半日制因為有很多的人他是希望半天時間照顧家庭半天去工作的所以用這樣的方式也讓更多人來"},{"start":6963.887,"end":6984.618,"text":"參與到郵政的大家庭昨天我聽一個朋友跟我講一個故事一個老人家高齡他急郵他急郵急了好多算一算有900多萬急郵你們郵票有沒有900多萬後來他死掉了寫了一個遺書這個郵票都給他兒子後來他兒子"},{"start":6994.468,"end":7018.167,"text":"有票拿去幹什麼?拿去賣賣多少錢?賣十幾萬,九百多萬賣十幾萬所以現在極右的人我看慢慢就少了,結果你現在寫信的人少了以前都寫情書啊什麼的,現在用電子張一下就過去了嘛是不是?所以這個都很傷腦筋另外董事長是不是請你評估一下這個離島"},{"start":7022.558,"end":7045.837,"text":"離島用無人機有沒有可能用無人機的業務有沒有用無人機無人機的部分是這樣今年我們有10架無人機4條是在阿里山跟虎頭但是離島有點遠你說離島是本島嗎我跟你講現實的我們的選舉出來了我以前常常敗票"},{"start":7051.277,"end":7069.955,"text":"他在山嶺上只有一戶人家我跑過去一個多鐘頭才會到達以前車輛無法到達以前走路要走起碼三四十分鐘一個鐘頭有的在海邊只有一家你如果用無人機搬一下過去打個電話說"},{"start":7072.347,"end":7094.437,"text":"這個東西大概幾分鐘會到達要取一下就好了你不要遊牧市跑累死啦我們離島遊牧市的兩個腿都跑斷了過去我們曾經試驗過從東港到小琉球但是如果剛才委員談到是在比如說馬祖本地的地方我們進來10架變成20架我們也可以來評估看看"},{"start":7099.099,"end":7128.169,"text":"但是的確就是溫基也有它飛行的一些限制它沒辦法長比如說抗風跟這個長途的飛行這個電池的電力等等的所以我想說今年這個這十架我們會用在四條路線上面去做一些這個試營運跟訓練如果說這個部分訓練差不多或許在後續因為這也是現在增加的重要政策在離島內有些偏遠地方要不要來做這個我們來研究一下"},{"start":7128.906,"end":7152.686,"text":"你評估一下看好不好還有上次我有質詢中華郵政大陸很多郵包可以透過我們金馬小三通到台灣來你們對馬祖地區金門地區這些郵政單位有沒有督促他們看看他們用什麼方式你可以增加一些人力給他們那個錢賺很多"},{"start":7156.777,"end":7162.714,"text":"現在就是看量啦對啊,上次你講了,我沒有看到下文"},{"start":7164.595,"end":7187.087,"text":"沒有動作,到底要不要拖小山東或是直接到台北港因為現在就是那個量,集合郵件的量有多少現在郵務室的工作量蠻多的,你們現在有沒有要求他要幫我們賣高粱酒或是賣什麼沙拉油、賣什麼電機用品,你們有沒有有一些國營單位有"},{"start":7189.864,"end":7201.89,"text":"像我們高粱酒你的業績是不是要賣出來的每個人負責推銷一打沒有的話他自己買下來喝現在我們在各個油酒店賣金門的高粱馬祖的高粱賣不錯你不要強迫他們賣啊"},{"start":7208.713,"end":7234.558,"text":"中華第一有喔中華郵政應該也有喔你不要強迫員工嘛有時候員工我不想喝高粱酒啊你又強迫我們要推銷一個月有沒有要推銷兩打三打這個就沒道理了你們注意一下好不好好 了解那董事長你請回是不是請運安會 林主委"},{"start":7238.291,"end":7266.838,"text":"稍微很快,兩分鐘市委有個事拜託你一下我最近開車我走這個安全設計這個圖示有沒有看到現在這種反光標誌不亮車子過去那個車頭常常會撞到這個頭這裡尤其那個有一個快速道路從哪裡到"},{"start":7269.401,"end":7297.068,"text":"也到淡水,也到關渡那邊北通那邊在橋上的分岔路那很危險耶非常危險現在反光標誌有太陽能的那麼多像路頭這個請你們跟是大安匯報還是哪個匯報大安匯報不是你們嘛你跟他們建議一下好不好這個路頭這邊有一些反光還有那個箭頭啊"},{"start":7298.803,"end":7318.782,"text":"追尋方向有沒有你可以用太陽能的那個標示嘛用一些嘛你用了起碼交通安全有幫助晚上尤其下午或是下大雨根本都分不清楚搞不清楚非常容易出車禍我覺得這一種路標非常好用啊而且也花的錢不多主委可以嗎"},{"start":7319.962,"end":7343.684,"text":"我們建議交通部還有現在我們建議運營所他在做RSA就是道路的安全集合這些意見通通納進來,將來他們會開一個我們有開會把他納進去好不好你想這個如果是太陽能OK啦但他不是太陽能,他反光標誌反光的話那是強力反光你用太陽能裝一個很簡單嘛"},{"start":7346.851,"end":7365.984,"text":"晚上會亮啊,很像苗栗路段就很多啊容易起霧的地方,我們馬祖地界也裝了很多台灣這邊有一些危險區域,危險路段你們可以參考一下這可以請公路局他們把它納入好不好,我們盡量把這個危險性把它減少謝謝謝謝好主委謝謝了好謝謝陳遠山委員的發言"},{"start":7372.13,"end":7393.277,"text":"那我們接下來請徐富奎委員發言那我們先宣告調整一下我們在許志傑委員完之後再休息10分鐘謝謝主席 有請我們交通部吳次長好 我們交通部吳次長"},{"start":7404.424,"end":7417.528,"text":"市長早市長我想您過去在這個交通部一路走來都是我們國內很知名這個軌道建設的一個長才那所以包含你在鐵道局的時候也針對我們這個國內的軌道建設"},{"start":7419.629,"end":7447.001,"text":"也做出了很多的一個努力但是我想知道這個針對我們財化法修正之後去年你有提到說因為我們地方政府獲得的財源這個有增加所以我們交通部針對公建的一個預算從2200億降了被砍了一半 剩下1100億那尤其是編列給地方集運建設的部分也降到只有剩下90億有這回事嗎有 有了"},{"start":7449.264,"end":7463.958,"text":"但是我想這個對於六都來講當然目前我們聽到雙北也好 桃園也好甚至台中也好 台南也好大家都在也都在爭取這個軌道建設尤其是捷運的部分那我們屏東第一條現在還在設計規劃從小港到我們的林邊"},{"start":7469.284,"end":7491.339,"text":"市長 針對這樣的預算的目前的狀況會不會影響到我們 排擠到我們所謂的非六都的一個軌道建設的一個預算我想跟委員報告剛才講115年就是新年度確實當時我們的整個預算2200億大概被紙杯三成大概1100億其中那個結印的部分"},{"start":7492.239,"end":7511.65,"text":"本來應該大概399,它後來變成只有91它主要是因為整個新版財務法的關係那後續我想我們對於所謂沒有軌道的這個建設的這個相關的限制我想我們會應該會擬一套其他的一個方式來看看怎麼樣來增加"},{"start":7512.791,"end":7536.972,"text":"對這個沒有軌道建設的這個我想您本身對於軌道建設有你的專業所以我們目前現在才剛才在省115年的預算那也開始搓手又變116年的預算嘛是不是可以針對屏東縣的部分給予更大力的一個支持可以就我想我們會針對剛講的屏東的部分因為他現在送上我們當然看他的"},{"start":7537.612,"end":7566.872,"text":"目前整個的一個辦理情況 譬如說它的可行性研究現在它的進度配合進度我們再來就編列不然你看到嗎 包含我們現在屏南觀光鐵道我們現在進行中的這個臨遠到我們的臨邊的可行性研究還有最重要我們這個訪寮大平台的一個計畫這都攸關我們整個屏東的一個軌道建設交通的發展也是關於產業的一個很重要的一個升級的一個要項所以這請部長請我們次長一定要來"},{"start":7567.732,"end":7577.197,"text":"支持啦 你來統籌一下我們依照這個相關的進度 我們來編列啦好 次長謝謝 請回謝謝那麼請郵政公司王董事長"},{"start":7587.575,"end":7608.871,"text":"我想剛剛有幾位委員都有特別提到我們這個郵政公司的營運的狀況跟人力的狀況那我這邊要特別再提出一個數據根據我們調閱的資料去年我們郵務的罕見的件數一整年減少了2780萬件那收入更是衰退了3億元"},{"start":7609.912,"end":7637.587,"text":"那從114年到目前為止我們整併的採測了12間的一個郵局那我們從111年我們整個郵政公司的營收一整年有3300多億到隔年就少了800多億那到115年到目前為止也只有剩下1700億我想這個衰退的速度非常的恐怖那董事長未來對於這樣的一個營收的這個"},{"start":7638.807,"end":7663.16,"text":"拓展來源的部分有沒有什麼樣的積極作為現在大概有兩點一個是這個有罕見的減少一個是保衛收入的這個減少這兩部分那目前我們都有一個相對應比如說罕見部分就是轉讓快捷跟包裹這個在進行然後在這個保險的部分現在對於長年期因為"},{"start":7664.401,"end":7685.473,"text":"因應這個這個會計的新制度我們也在進行單中委員報告就是說這裡1.3、1.4、1.5到事實上我們的收入都那個淨利都成長了到1.4已經到了超過百億所以我們有在做調整嗎對對對就是說整個的結構結構然後收入跟這個支出都有在做調整"},{"start":7686.292,"end":7705.501,"text":"我知道董事長上任之後很用心那您過去這個你的專業的部分我想這個把這個整個郵政公司帶上來我們都樂觀其成但是我想還是有幾個問題要請董事長再關注一下剛剛有我們有提到說我們新進的一個同仁他的其實離職率相當的高那另外一個"},{"start":7706.201,"end":7726.143,"text":"我們資深的同仁他也不願意擔任主管職然後甚至委屈他擔任營運的經辦也不願意承擔業績的一個壓力跟管理的壓力有這回事嗎的確現在知己經理找很多人都不願意擔任甚至有的人降調就是這部分我想說這個"},{"start":7728.086,"end":7744.307,"text":"一方面我也在鼓勵我們年輕的這些知識及經理的可能人選就是說如果在整個郵政公司的發展從基層的主管的歷練這是第一層的然後往這個比如說各責任中心取到總公司的歷練是一個很重要的歷練"},{"start":7745.589,"end":7769.44,"text":"然後當然就是說在整個知己裡面他們的最大就是抗業績的壓力很大那這部分我們也要做一些這個調整就是說讓這個知己另外一個是知己經理有很多人他沒有做過很妥善的訓練所以他變成去的時候就沒抗壓性就不足那這方面我也有請人力資源處處長這邊也在做一些相關的一個調整"},{"start":7770.56,"end":7789.882,"text":"董事長我想我們還是有提出幾個想法啦就是第一個是不是嚴你能夠提升我們主管的一個待遇增加這個擔任主管的一個誘因嘛那第二個在一定的期限之內如果沒有擔任我們主管的一些同仁基層同仁是不是有機會來做一個職務的調整讓這些年輕的同仁有機會來擔任主管"},{"start":7790.462,"end":7813.67,"text":"那第三個最嚴重的你看去年光是我們申請這個身心調適價就高達一萬八千多人佔全體員工的七十七八那如何去減輕員工的壓力我想董事長應該要有一個妥善的一個做法啦那最後我想董事長您上任之後目前為止您手邊公司的這個訴訟案件大概有幾件"},{"start":7817.168,"end":7843.569,"text":"大概去年大概有50件現在沒有 現在有67件那今年1到3月就有17件為什麼你們的訴訟案件會那麼多我們很多是被顧客告或是員工告 所以非常多的所以訴訟的案件的內容大概說是什麼案件比較多就是民事的部分 就賠償的部分行政 還有刑事 刑事訴訟也有"},{"start":7845.211,"end":7854.221,"text":"還有一些理業爭議其中理業爭議也是一個部分是董事長那你覺得這個案件這個成長這麼多訴訟案件這個對公司的傾向好嗎"},{"start":7856.588,"end":7876.776,"text":"這個事實上,我發覺現在很容易打官司但是我看中環郵政的官司比例比其他國營事業高更多聽說你的專責單位的主管是負責專門來打官司用的,有這回事嗎?也沒有啦,他事情非常多"},{"start":7879.738,"end":7895.006,"text":"因為我們郵政公司業務規則很龐大有儲售等等的所以它的確在整個訴訟案件裡面的確是比較高一點但是有很多案子就是慢慢把它結案掉"},{"start":7895.865,"end":7919.335,"text":"董事長,目前140件裡面有73件結案,沒有結了67件我是建議,董事長您本身也在公務體系這麼多年,也有當過部長應該是能夠把整個公司的文化體質除了改善之外應該是要跟同仁與人為善,沒理想要受苦而已然後把所有的責任都丟給我們的司法機關去處理我認為這不是一個好現象"},{"start":7920.515,"end":7948.086,"text":"那尤其我想很多可以透過調解協調的部分也應該要這樣減少一個訴訟的一個資源的一個浪費董事長認同這個說法嗎我們現在是被告比較多啦很少我們主動告的然後那個你們喜歡告人家當然是你們案件一定多被人家告被人告不是你們喜歡告人家都有啦我們應該很少告很少很少告人家我想這部分應該是要來減少一下不然這實在是"},{"start":7949.286,"end":7971.718,"text":"我們的職者是要服務鄉親 結果好像是拿來設局我們可以檢討一下啦 但的確就是說他的工作量很大或者透過公共工程委員會或一些民間的一些協調可以來做處理嘛對 有些訴訟案件我們是覺得在像工程會的調解是一個重點啦但是好像你們也不大甩工程會啦對啊常常在工程會調解"},{"start":7972.812,"end":7988.17,"text":"我們還是希望說一個合理的調解我們是先用合理的調解好 董事長那這個部分再麻煩您最後一個我想因為我們下個禮拜也謝謝董事長跟公司下禮拜我們在仿山的加洛車站我們辦一個芒果的寄送服務"},{"start":7989.111,"end":8009.968,"text":"那過去我在縣政府服務的時候也感謝針對我們的這個蓮霧也好或是一些洋蔥也好我們有跟公司有做這樣一個合作我想這對我們偏鄉尤其杭州半島的農民是一個非常非常好的一個措施那未來也期待能夠跟我們的農民還有社會團體來合作強化加強促銷我們屏東的農特產品這沒問題這個我們會全力來協助"},{"start":8016.345,"end":8038.566,"text":"好 謝謝許物貴委員接下來我們請許志傑委員發言謝謝主席我們請郵政我們請中央郵政 王董事長"},{"start":8050.324,"end":8065.27,"text":"謝謝董事長,我們高雄郵政博物館現在都有繼續,假日都有繼續開張所以要謝謝當時你在當部長的時候,那時候我要求的"},{"start":8066.87,"end":8081.318,"text":"現在經過這麼一段時間那事實上也陸陸續續獲得我們高雄不少民眾的誇獎讓孩子們啊喜歡己有的人啊其實有個地方假日都可以去參觀所以這個"},{"start":8084.758,"end":8107.73,"text":"不錯的繼續誇獎繼續下去而且我們是不收賄的對我知道所以如果有一些小朋友可以戶外教學可以去因為之前台北有開放高雄沒有所以我們也一直要求要注重南部注重高雄那現在這幾年來也還不錯所以在這邊也先給我們郵政先感謝跟鼓勵"},{"start":8109.831,"end":8133.839,"text":"當然有做的繼續感謝,沒有做的繼續要求那我們現在其實郵政在世界郵展跟亞洲郵展成果也都還不錯那目前就是世界郵展在2016跟2026這個是世界郵展都在台北辦嘛然後2023亞洲郵展是在台北辦"},{"start":8135.421,"end":8164.408,"text":"那現在2030我們應該有機會爭取到亞洲遊展到台灣那是不是有機會換一個地方我們高雄人也有需要我是很支持的就是說的確過去都集中在台北但是他有一個申請的程序就是不用用主辦程式然後去他叫國際集合聯合會要做一個申請我覺得下一次辦在這個中南部我是覺得可以考慮"},{"start":8165.509,"end":8192.287,"text":"應該要考慮一下因為現在很多不同的部會現在慢慢的高雄我們的活動除了演唱會經濟做得如火如荼之外其他的部分包括觀光署的數位展覽包括鐵路便當包括各式各樣的活動現在我們慢慢的高雄其實越來越多了"},{"start":8193.359,"end":8218.635,"text":"那就是針對遊展的部分我就是希望說爭取啦也要求啦就是這一次2030你們再申請的時候可以做規劃那以高雄為主這樣OK吧好 那個委員已經講了就是我們試一下高雄那個我發現處長可以啦 處長說可以處長說可以 謝謝謝謝謝謝董事長那這個方向我們就以這個方向為主希望能夠落實好"},{"start":8219.355,"end":8246.303,"text":"好那另外就是說郵政事實上也有蠻大的進步因為現在都在轉型嘛現在郵寄的比較少那但是呢現在改物流嘛這個部分跟儲惠這兩個大業務那你們現在物流的業務經過AI的協助應該有蠻大的進步吧是就是導入AI除了這個流程還有在處理構成"},{"start":8248.104,"end":8267.264,"text":"還有這個一些在內部的這些這個管理上面都有導入對我就看到你們這個時間AI助理查詢時間大幅縮短交易風險等等的就是說現在你物流寄到全世界我們已經可以沿路追蹤了對不對對"},{"start":8269.057,"end":8288.413,"text":"所以這個追蹤效果應該還不錯啦對 他可以追蹤 追蹤就是他到哪一個地方可以追蹤那包括除繪成功攔阻詐騙也有成果那針對剛才徐富奎委員提到的就是說有一些訴訟的行為我現在想再問一下就是說以前中華郵政"},{"start":8290.325,"end":8318.722,"text":"有一些比較不優的員工曾經把那個大批郵件就丟到旁邊嘛對不對然後就沒有寄到所以那個就會有訴訟嘛那現在經過AI經過這些不一樣的程序管理有沒有確保就是說我今天中華郵政寄出去的信件或寄出去的物流都可以保證不會被丟到外面"},{"start":8320.105,"end":8344.946,"text":"現在物流在這個部分就是都有這個追蹤但是平線沒有現在平線沒有追蹤系統掛號有掛號有追蹤系統所以如果他丟不過這個我們在內部的SOP裡面會規範我這邊特別提醒董事長這一部分有沒有機會因為平線當然平線只是時間比較久不應該丟"},{"start":8347.056,"end":8372.475,"text":"那現在民間有很多郵寄公司啦那當然我們要人民要用民間的郵寄公司或是用我們中華郵政最大的差別當然就是我們中華郵政的保證嘛所以平信是不是將來有沒有機會納入追蹤系統就是說我至少我只要到中華郵政掛號的信件我就不會丟掉"},{"start":8374.219,"end":8392.272,"text":"因為當時就是收掛澳費我們現在掛澳費都收20塊就是說這個就是類似這個成本讓他能夠全程追蹤所以我們是因為憑信你知道現在節目費是8塊所以在的確沒有這樣的一個服務但是"},{"start":8399.317,"end":8425.867,"text":"這個郵件有沒有這個丟掉我們是可以去查詢就是我們可以去追蹤但是它不像過號性可以全程追蹤我知道我現在就是環繞啊我現在就是怕平時我環繞會沒起來你要刮好要刮好刮好那是成本問題啊我這樣建議啦我覺得是有機會的就是說你不見得每一個暗戶追蹤但是今天我"},{"start":8426.987,"end":8456.127,"text":"郵政車出去 郵差出去我一定會有騎車 我一定會有GPS你懂我意思嗎我們就一下啦 但是的確我們在費用方面就這樣分級 把它分級費用當然是分級啦 這個我知道啊不然我就掛貨就好了但是我如果要寄大量的當然掛貨要多花很多錢啦那以人民的角度就是說我送達 但是我不在意速度"},{"start":8457.267,"end":8483.856,"text":"但是我只要送達那今天我知道你們每個地方都有去分層嘛就是說我這個信件到哪個至少我到了郵局一定是沒問題嘛那我到郵局沒問題我這些信件寄出去的時候我可以把這個信件即使是平線我可以做一個那個掃描或什麼樣的動作我知道這些信寄去哪裡嘛那我用GPS就可以知道我這一輛車出去"},{"start":8486.634,"end":8504.904,"text":"到底有繞了很多的地方還是我繞到點就不見了東西就不見了我覺得那個是雖然我沒有辦法暗戶去像掛號那麼精準但是我越列可以從這個甚至AI system應該可以做啦"},{"start":8506.367,"end":8518.681,"text":"你懂我意思嗎 我覺得研究一下我覺得這個是有機會可以做的就是說我不見得精準但是我知道我這部車出去我走了哪一些線路那你就不敢亂丟啦"},{"start":8521.238,"end":8541.808,"text":"對,這個部分我剛剛講這樣,就是說這是SOP裡面包括我們的這個機場,它來管理這個油污室的這部分這部分是有啦,但是沒辦法個別每一方去追蹤,因為它是不用不用不用,其實你,我這一批,我這一批出去,比如說我有一千個平線,那我這個點"},{"start":8545.149,"end":8560.566,"text":"他走的點你只要GPS去qualify其實是可以知道我不見得確定每一戶每一封信但是我這一千封信他走到哪裡有哪些路線我只要有追蹤回來"},{"start":8561.627,"end":8583.24,"text":"他就不會亂丟啦我們試一下這種比較大批的基建這種我覺得這個是讓人民對中華郵政的信任度嘛跟一般的民間的公司不一樣的地方那這個讓我們有信任度的話以後我們大批的都其實以前都是用中華郵政啦但是就是曾經遇到好像有些人沒收到好像不少人沒收到"},{"start":8583.98,"end":8608.286,"text":"我正好那時候也沒有去訴訟啦想說過了就算了啦但是我想到這是人民的權益啊現在委員還是拿回來給我們送好了好不好這個希望說我們把那個人民的權益顧好把中華郵政的信任度讓全民可以信任所以這個部分如果再多做的話我想這是一個中華郵政不一樣的改革是不是有機會可以研究一下把它完成"},{"start":8610.186,"end":8628.526,"text":"下一次再問董事長看有沒有想法出來了啦現在先拋出問題嘛我提出一個簡單的解決方案嘛那研究一下看可不可行好 我了解好不好好 謝謝好 謝謝許志杰委員謝謝王董事長我們現在先休息十分鐘"},{"start":9235.103,"end":9238.445,"text":"好 我們現在繼續開會我們接下來請陳青龍總召發言好 主席 麻煩邀請我們中華郵政我們王總市長好 請王董事長"},{"start":9264.473,"end":9289.183,"text":"謝謝陳總長好王董事長早在這裡我先點出跟董事長特別做一個報告我們中華郵政對我們的一個活化的土地就是顯智資產的一個活化運用我認為是績效不髒績效不髒因為從審計部"},{"start":9293.178,"end":9311.475,"text":"2025年公布113年的一個決算報告我們中華郵政公司還有將近7萬8千多坪的土地顯示惡火化那這個部分從111年就是2022年一直到2024年"},{"start":9316.099,"end":9341.052,"text":"三年的期間我們的一個土地質產的火化從八萬三千平方公尺左右到火化到三年時間只降到七萬八千多平方公尺也就是說三年時間我們火化的面積才差不多一千三百坪左右"},{"start":9341.892,"end":9363.972,"text":"所以我在這邊就指出根據審計部的資料我們對我們的閒置資產的一個活化我們的績效非常的差這一點我在這邊特別跟董事長特別來提出那也因為我們對活化資產的效率這麼差我這邊就舉兩個例子"},{"start":9366.394,"end":9385.947,"text":"在台中、在馮園、在我的這個選區裡面我們中華郵政有一塊土地就是在馮園火車站的一個站前這個最精華的土地我們規劃了一個複合式的三里大樓"},{"start":9388.089,"end":9410.77,"text":"這個在2020年我們就開工2020年就開工那時候我們投資了將近11億、11億多億那依據2023年就要來完工而且在開工之前中華郵政也已經"},{"start":9412.421,"end":9437.383,"text":"招商完成就是在這一個這一個要作為我們的一個複合式的商禮大樓之前我們招商也已經招好了但是在這個過程當中從2023年要完工到現在已經是2026年了我還沒有看到完工的跡象甚至在2026年的2月9號"},{"start":9441.406,"end":9458.541,"text":"還在辦理第六次的設計變更那我請問我們王董事長這個案子我記得我也曾經來跟你提過在台中豐原最熱鬧的地方我們期待這個護核式的產物大樓這麼久的時間一直延長我們的問題出在哪裡是"},{"start":9465.828,"end":9481.033,"text":"我跟陳委員報告,109年7月3日就開工了目前完工是定在6月30日但是這是外表完工,裡面還要格賴天央他們還會再做一些"},{"start":9489.216,"end":9514.736,"text":"這個案子我之前就有跟你提過到現在你還沒辦法答覆出來就代表你對整個案子的一個追蹤跟了解當初你也承諾你有答應這個案子你會納入你的這個特別的一個了解到目前為止你沒辦法掌握我只問你六月能完工嗎六月能夠取得使用執照嗎"},{"start":9516.728,"end":9534.48,"text":"不可能嘛你不用講不可能嘛因為你還在做設計變更嘛所以根本不可能取得使用執照所以你的完工又是在欺騙我們大東原區的一個民眾嘛我們引請期盼希望"},{"start":9535.561,"end":9559.409,"text":"有這樣的一個新的複合式商旅大樓帶動風源的觀光休閒整個餐飲整個這個經濟的一個帶動結果拖了三年還沒辦法完工沒辦法啟用這個進度的落後我在這邊真的要提出來"},{"start":9561.215,"end":9582.222,"text":"我一定要拜託我們中華郵政這個案子一定要加速去處理為什麼我們這個當初啊我們中華郵政也考慮到這個是戰前嘛火車戰前停車的需求我們總共額外加挖了一層地下樓層增加了180個停車位"},{"start":9585.963,"end":9609.701,"text":"這個也是要解決當地交通重點的一個停車問題但是到目前為止已經又拖了三年停車的一個緩解空間還是沒辦法解決所以在這裡特別跟我們王總市長來表達我們地方的一個急迫性另外我說我們的一個土地資產"},{"start":9610.962,"end":9631.261,"text":"的一個活化的效益部長一樣在豐原荒豐原就有第二個案子我們豐原的遊取大樓也是在我們豐原最熱鬧的種生物結果你已經豐了幾年了至少豐了今年也算是第三年了放在那邊都不動"},{"start":9632.262,"end":9651.981,"text":"然後既有的遊物大樓你不使用你還中華郵政還去陳租其他的辦公場域啊來去陳租開租金去做一個空間來做遊物大樓自己的大樓放著閒置三年不用"},{"start":9653.543,"end":9672.25,"text":"這個案子我也跟總市長提過啊,也沒有任何的答案啊,任何的進度啊所以我們的一個資產營運處這邊,我就不曉得我們的效率在哪裡上次拜訪你已經提到,事實上我在追蹤啊"},{"start":9674.873,"end":9687.45,"text":"這個豐原佔領大樓它的確我剛才講是外面整個工程完工是在6月30但是他取的實照是在明年的第一季明年的第一季等於到2027年了的確過去了"},{"start":9689.793,"end":9708.051,"text":"過去你看現在原當多少年2023要使用要開幕的現在要到2027年的第一劑會不會如期我們還沒把握對這個我在盯啦就是說過去的這段時間遇到疫情他們包括不能用疫情做理由啊"},{"start":9708.911,"end":9717.515,"text":"現在他們的答案在過去就是大概是疫情期間包括這些好 那個我是講過時間有限我就提這兩個活化閒置的這樣的一個消息麻煩我們中華有證消息要拿出來"},{"start":9725.959,"end":9744.887,"text":"另外我在這邊也要反映我們對我們的遊物這個同仁輪胎品質台南高雄產生這個問題我剛剛也有聽到總市長這邊也有答詢我們其他的委員同仁但是我在這邊我要指出一個問題"},{"start":9746.607,"end":9763.233,"text":"這個都是公開招標明明在招標文件裡面他的產地註明了就是在我們高雄的這個標案那個原產地國別就註明了中華民國就註明中華民國"},{"start":9764.033,"end":9783.953,"text":"台南的標案就原產地住民泰國但是最後兩個標案是同一個廠商得標同一個廠商得標所以交的貨品是越南的製造這樣明明跟採購法跟我們的一個合約"},{"start":9785.254,"end":9791.379,"text":"不如 明明要買台灣的 要買中華民國的 要買泰國的 還要交給什麼人這個在我們的禮約 在我們的驗收 有問題嗎這個應該要去了解"},{"start":9801.285,"end":9821.09,"text":"他那個的確他的問題在於就是說這一批他是用最低價對所以他因為最低價所以他用像別國的這個輪胎這個部分我已經請他第一個現在再用了把它換掉第二個就是未來是往這個最有利標來執行"},{"start":9823.251,"end":9844.377,"text":"要照顧我們油庫同仁的安全確保我們油庫服務者的一個品質好不好像這樣用類似輪胎在郵差每天在外面這樣騎著我們的油庫車輛騎車這樣走安全的部分我們要幫他考量好不好"},{"start":9846.518,"end":9858.544,"text":"所以以上幾點請我們王董事長能夠來督促我們中環郵政來改善預算我們要來支持也才有理由嘛對不對好謝謝好謝謝我們陳慶隆總召也謝謝王董事長接下來我們請魯明哲委員發言"},{"start":9878.091,"end":9884.604,"text":"好 謝謝主席一樣是有請我們中華郵政王董事長好 我們請王董事長"},{"start":9891.288,"end":9914.095,"text":"董事長 王董事長你去中華郵政幾年了一年多幾年一年多一年多嘛快兩年了應該兩年了吧八月就兩年了其實對我來說對你期待蠻多的這個中華郵政大家號稱百年大殿這個百年大殿 百年老殿 百年風華"},{"start":9915.675,"end":9937.36,"text":"如果說很多的百年老店在全世界企業上很多就領一塊牌匾就回家了但是你是公家機關百年風華我們希望你部長級對不起你交通部長帶過去的是很多的看法很多的變化你是不是被同化了"},{"start":9938.7,"end":9961.471,"text":"你覺得你是有帶去變化還是自己被同化了因為我覺得莫名其妙在我今天主題不是這個我衝力要蓋一個拖個三年幾年剛剛講風源也拖然後輪胎也我覺得對於你當過交通部部長處理比這個大十倍百倍的一個預算案我們真的是希望你在這個老組織裡面"},{"start":9963.812,"end":9975.145,"text":"沒有帶去改變的話百年老店剩下的是固步之風墨守成規能不能迎合這個時代的一個變化是一個很大的問題啊那我首先"},{"start":9977.681,"end":9997.001,"text":"這兩個月 兩個新聞首先第一個是台灣郵局撐不下去收入暴跌3億 連收12家那有收到我快中壢的中壢郵局也通知我準備要收店了請問一下 這你帶過去的是不是第一個業績未來三年還要收幾家"},{"start":9998.242,"end":10024.751,"text":"你就說一下你知不知道還是都不清楚未來現在規劃還要繼續收的裁測的支局有幾家目前已經收了14家但是14家這是因應就是說萊克減少就是說現在都用網路然後他鄰近的這個郵局很近在這個狀況下把他收掉這個事實上不只中環預計還要合併的大概有幾家會裁掉"},{"start":10025.211,"end":10048.928,"text":"他現在就是有案子就提啦現在還在討論好 所以還不知道所以這是你的遊誤嘛那第二個呢那今年去年大賺錢啦這個我是要恭喜啦那整體就本業虧到這樣的但是大賺錢那是你們的能耐嘛那員工可以領這員工的福利我覺得非常好當然我們可以去猜到"},{"start":10050.109,"end":10060.602,"text":"猜到這個的部分你們110年到114年的營收衰退的一個相關的幅度我們發覺你的本業啦不管是遞送的業務 郵務匯兌跟檢疫授權的部分"},{"start":10064.927,"end":10081.441,"text":"都是下跌的狀態那賺錢賺大錢超過100億主要的來源當然儲經的業務手續費的收入還有你剛剛講很多的一個資產甚至不動產一個租售相關的合作的一個業務另外資金運用資金運用"},{"start":10083.627,"end":10100.433,"text":"這要看市場除了這麼多錢除了法定不能動的你們拿去市場運用本來是合法的本來就合法的那可是你的願望事實上跟我們一樣嘛我看到你的一個專業報告你說你今年的最大的目標其實跟我一樣"},{"start":10101.273,"end":10117.755,"text":"還是以本業為重就是要主打遊物、儲惠跟售險三大業務但我今天算是一個提醒因為我真的是不希望不希望說中華郵政走向完全的台塘化"},{"start":10118.456,"end":10141.185,"text":"台糖化 結果弄到最後台糖也不生產 痰了剩兩場 它剩兩場也不完 沒有痰了大概不動產的一個槓桿的一個操作租售合作為主變成一個土地開發的公司所以你們在這整個一個過程中面對了很多一個挑戰我真的是希望"},{"start":10142.305,"end":10167.695,"text":"你們的很多的一級主管一級主管百年老店我曾經溝通幾次我發覺對於新的觀念新的知識我覺得真的有時候我自己感覺是密不透風但是你要帶著兩萬多人往哪裡衝呢往哪裡衝呢什麼不要台湯化的意思呢台湯在四五十年前在他本業"},{"start":10168.695,"end":10197.368,"text":"OK的時候他有一萬多員工啊為什麼都要去第一線耕耘嘛那到現在為止剩三千一百三千個員工那一樣啊你現在最主要的一個郵務第一線的這麼辛苦的他們大概百分之四十五四十七一萬多個那未來你病病病沒有人朝你去寄信大家走社群軟體直接通訊軟體小包你又搶不到"},{"start":10198.53,"end":10213.856,"text":"對不對 國際包裹你們現在整個都萎縮你本業真的萎縮完之後我是擔心啊你缺位機會會越來越少你有沒有這種擔心是是 我跟我的報告就是說的確我看到他們本業衰退這部分"},{"start":10214.716,"end":10234.859,"text":"那油脂減少主要是性寒就是每一年都是非常大的這個下降然後簡易受險也是他們在過去我也看到他衰退的一部分但是第一個就是說整個把性寒轉到包裹快捷現在已經有一點成績出來的"},{"start":10235.399,"end":10250.762,"text":"所以我想說我去中環遊鎮最重要的就是轉型這個轉型然後在受險部分事實上現在希望是在數位跟網路投保部分把它加強還有一些好的產品那的確在中環遊鎮我去的時候發覺他本業"},{"start":10252.323,"end":10276.381,"text":"這個除金以外其他都有衰退的現象那在過去一年的努力事實上都有進步 已經有進步了比如說郵件部分快捷已經增加27%了就是已經轉 已經開始在轉但是這個的確需要時間就包括今天早上這麼多委員在談人力的確在人力配置為了要配合這個調整的確有一個時間差但是我是覺得我們中環郵政的員工很優秀應該會面臨這個轉型來 這個董事長"},{"start":10281.084,"end":10301.045,"text":"我看到我們基層的中華郵政員工真的非常認真非常辛苦這個東西我跟你的想法是一致的但是關鍵是你火車頭你帶他往哪裡跑就往哪裡跑嘛其實這市場已經是瞬息在變譬如說你那郵箱當年講到我是不是跟蝦皮訂點合作隨便找一家跟他合作"},{"start":10302.346,"end":10329.719,"text":"到最後變成你的你們一人一半我的意思是說你們現在的在處理這些人員是遠遠都沒有這樣的市場性的一個想法我到底要怎麼樣一個合作我自己獨立吃不到沒關係我如果合法 合情合理我跟業界很亨的這麼多家我跟他一家合作對他有好處 對我有好處你們從來不可能我在跟你們幾個處長副處長在溝通任何的變化的時候就抱歉"},{"start":10330.379,"end":10357.69,"text":"我們民國60年 70年我們就這樣幹的我覺得你們這個本業再死古不化我建議你用一些新人我知道你們中華郵政是年功制日本的年功制就一步一腳印一步一步向上爬可是這個時代已經沒有辦法了你不能夠這樣低著頭往上爬看不見外面那個變化你爬到那個位置之後帶領這個團體是整個往後爬那我再想一下你們現在的"},{"start":10358.69,"end":10371.286,"text":"族會業務我也蠻擔心的到底時代變了因為你們郵政業務過去十年最大的小包你們也搶不到夯得要死你說疫情帶來很多不好的事情那包裹是大爆發"},{"start":10373.829,"end":10396.222,"text":"你們也沒講到現在有專家現在有那我先恭喜你你這個現在整個廚會不管是有些直接網營我不知道你們嗅覺嗅到沒有我坦白講我們家裡都有你們的一個帳戶因為我們覺得那邊很安穩可是你覺得這百年老店一貫的思想我就靠這個"},{"start":10397.643,"end":10416.341,"text":"一朝兩世就準備再弄個十年二十年我覺得真的非常非常危險你們現在推動數位賬戶的情況開戶包括公司開戶個人開戶兩千九百多萬戶啦超越我們的人口嘛因為還有公司啊法人啊都有嘛"},{"start":10417.321,"end":10442.286,"text":"比例就差不多很穩定都超過2900萬可是你110年來推動數位帳戶從數位去操作的這個部分推了到現在4年4年你看那個比例不好意思我是幫你放大700倍這條線才能夠線出來不然這條到4.23萬戶這是秀不出來的所以它的整體涵蓋率是你自己的客戶願意去辦的"},{"start":10444.407,"end":10464.167,"text":"大概不到0.2%那我就覺得很奇怪我建議你們要思考一件事大家很多孩子我們都有出過國有些去那裡做事業的你隨便去問問歐美國家先進國家坦白講還說我們是AI王國IT王國台灣"},{"start":10465.268,"end":10491.65,"text":"到國外我跟你講如果是2900萬是數位帳戶領不到資本的領不到資本的最多給你一張體卡簽帳卡結束就這樣的真的你們現在整個倒過來這樣運作你們覺得運作很順嗎這個你們自己去思考啦完全跟整個大勢逆勢而為你們也不想加就是無所謂少點業務嘛對不對那可是有個問題點"},{"start":10493.396,"end":10499.728,"text":"你們現在推了4年才4萬多戶用數位帳戶結果有人要進去你不讓他進去啊"},{"start":10500.734,"end":10524.414,"text":"我們規劃為中華民國籍的人士不能開立數位賬戶其實你在國外先進國家他是不可能的你拿到中華民國的一個身份證之後這個他要做一些生活上的一個運用你們居然說不行啊董事長我上次電話跟你說囉到前天為止在數位去操作的時候"},{"start":10525.615,"end":10545.516,"text":"我們整個原本台灣人都可以但是規劃的到目前為止所有的外籍加陸配總共加起來接近30萬人左右你們給他就是抱歉不行啊不行那現在到底什麼狀況請你說一下這個事情我跟我們除非處長討論大概今年年底會開放會開放"},{"start":10547.017,"end":10563.76,"text":"那的確啦就是說數位帳戶在很多的金融單位它事實上跟我們一般帳戶的網路銀行非常類似所以它的確在包括中華郵政沒有把它當一個很重要的業務但是如果從這個增加"},{"start":10564.981,"end":10581.477,"text":"這個我們的戶數這方面是可以來增加那外籍規劃人士的部分現在已經在我覺得這個東西因為已經真的很離譜因為已經非常久了你們我問完之後你給我兩個理由你說因為要繳的文件比較多比較複雜這什麼理由啊"},{"start":10584.875,"end":10611.407,"text":"第二個因為我沒有辦法在現場確認文件的真偽結果這個跟我曾經的人他已經拿到中華民國身份證15年了他是銀行開電子數位沒問題股市OK健保卡駕照都OK舉重以民輕嘛你怎麼會郵局進不去我希望你們趕快去處理啦那我想這樣時間到了我其他就不講了謝謝"},{"start":10615.717,"end":10637.708,"text":"好謝謝魯明真委員的發言謝謝王董事長好請黃建豪委員發言好謝謝主席主席我們要請莊永正王董事長"},{"start":10646.937,"end":10668.248,"text":"趙偉好總長這個周浩雄大家就非常關心你們的營運狀況我想整體來講喔現在陸陸續續在關這個所謂實體郵局那當然原因是因為你們提到說這個核心業務不然就郵務的部分年收衰退3億啦就這個壓力追年要把它關掉可是回到現實面你看到一下也不是這個原因啦媒體報導這樣寫沒關係我們還要討論別的問題就是說"},{"start":10671.149,"end":10686.52,"text":"整體來講其實你整個的在郵務部分不然罕見包括快捷郵件你整體雖然量是減少可是你的營收它是增加的嘛增加了4億多嘛對所以你的營收整體是增加在這個業務上你是增加的是增加可是在這個情況下面你現在要把你的通路關掉所以我覺得在"},{"start":10687.521,"end":10707.353,"text":"從公司經營角度來講 我覺得個人覺得不太能理解一方面是說 你的通路 你本來就已經沒有比什麼便利商店來得多了甚至是像蝦皮等等的很多的路邊店他可以去收件跟寄件那你們第一個邮局的你們本身你們實體的所謂的據點就沒這麼多那在同時間你又再陸續把這個東西關掉"},{"start":10711.815,"end":10732.081,"text":"那郵局除了郵務業務之外其實有很多是偏鄉或是說民眾習慣的這種消費或是民眾習慣信賴的管道你把這樣的東西關掉所以我覺得對民眾會有一個現實的問題就是說他不知道去哪裡找到去找郵局那另外一個問題就是說其實我覺得要去中國人身上也要去思考你們整體來講你們的資產有八兆"},{"start":10733.035,"end":10749.333,"text":"那你們的現金流從去年的財報看有100多有103億的現金有些現金有103億所以其實你們的資產規模跟你們現金都比檯面上商界目前所有的物流公司或者這些電商 郵購公司你的資產或者是你的現金都比他還多"},{"start":10750.094,"end":10765.495,"text":"所以理論上你應該如果要把這個業務發展好的話因為你現在既然你的油屋的所謂傳統興建的這個收入在減少那你們也那天之前你們來跟我聊的時候想說你們要去發展所謂的快捷去發展包裹這一塊可是你要做快捷你要做包裹那你就要有據點啊"},{"start":10766.792,"end":10791.055,"text":"所以你自己把據點收掉那同時你又沒有去跟業界做合作的話那請問一下你要去哪裡收這個快捷包裹這種實體的活物你要去哪裡收是 跟趙報告就是說中華為政本來是有1296個局啊對那您知道那個大概你看到台灣銀行土地銀行都沒有超過200家所以我們當時是一箱至少一個局那現在一箱不只一個局啊"},{"start":10791.676,"end":10805.503,"text":"那現在這個在過去我們也做一些討論就第一個有些舉的環境這個已經不大好比如說他停車的環境或是這個房屋的一些狀況不大好那後來我們就覺得這個現在面臨這個到"},{"start":10808.544,"end":10824.072,"text":"實體的這個知己的人數減少所以這個也是在我們經營這個改革的一部分我們是合理的減少沒有說好像有一個目標就要一直減少來董事長合理的減少你剛剛提到什麼台灣銀行土地銀行那個是單純就金融業務的部分但是我們今天講的是"},{"start":10825.713,"end":10840.583,"text":"剛剛報告說吳俊哲有提到金融業務你們目前看起來你的量你的這個業績可能也比不上一般銀行業但是你們現在實際上你們在中華郵政你們業務上在增加實際上有收入的是指剛剛提到的包括你們自己的報告裡面提到是這種包裹跟快捷"},{"start":10841.721,"end":10857.038,"text":"那幫我跟會員解釋大家為什麼去找郵局記他不會去找黑貓不會去找蝦皮不會去找大樓或微信或來記因為很多民眾他是相信郵局的效率他相信郵局有最後最終保證責任嘛所以大家當然想要找郵局所以我今天提到說你今天"},{"start":10857.859,"end":10877.459,"text":"你的定義到底是你們到底是金融機構呢還是說你們要把你們的重點業務放在像這種傳統的寄送郵件快捷跟包裹這些事情上面如果今天你們是要把你的重心放在快捷放在包裹這一類的這樣子的業務上面那你反而把實體店面實體的這個據點你把它收掉了"},{"start":10878.16,"end":10898.176,"text":"那你的替代方案是什麼還是說你就把它收掉之後沒有替代方案那這個區域的人他是不是他就去找民間業者就不會找你們那你們這個營收不就又減少了嗎那這樣對公司長遠的經營是會影響的現在就是說是他們在把一個邮局我們叫整併啦沒有消滅就是說他會整併到鄰近的一個支局"},{"start":10898.917,"end":10923.202,"text":"那他們是經過很多的評估包括剛才談到不管是油廚售來客在某些局是量是非常少的這時候他就鄰近可能是1到2公里地方有一個肢體在那個地方所以說把業務把它轉過去那剛才談到的就是說這個據點的部分我們現在是用上收的這種方式這意思是說你只要是大宗的"},{"start":10923.962,"end":10944.033,"text":"我是派人去主動到你那個地方收過來這意思是說這個郵局的這個距離也不是已經也不是不是問題了他鄰近縱然是一點都我們人還是去去把尤其是小電商把他上說但是這一個在事實上我看到各個金融機構我看到談到的都在減"},{"start":10945.134,"end":10959.286,"text":"我看那個圖片好像撿了時間啊沒有 董事長沒關係我今天沒有要跟你談金融我沒有要跟你談金融這個就是說也是一個趨勢啦一個趨勢是我現在今天提出來主要說你們要去思考說我剛剛提到很重要的前提是你們資產是八兆對"},{"start":10960.367,"end":10975.906,"text":"你們現金有100億多億你們比檯面上所有的這些做物流的做快捷的這些公司都還多所以你該思考說你今天把這個實體據點收掉之後未來就像剛剛魯明哲委員所說的那你有沒有要找業者業界去合作去收件"},{"start":10976.627,"end":11002.19,"text":"或是用什麼方式去取代掉你把這個實體店面你把這個實體據點收掉了如果我想找魷魚記我要去哪裡或是我要用什麼管道有通路在哪裡我覺得這個是因為你們營收如果看起來明顯的嘛你們傳統的郵件是下降可是你們最好是賺錢賺錢來自哪裡就是快捷跟包裹嘛那大家現在都在搶這個市場那你們作為這個關股的這個民營公司我們當然希望說你能夠把這個部分把它做好所以據點"},{"start":11003.391,"end":11030.492,"text":"你們要怎麼去做結合這個是我覺得未來公司應該要去思考的吧好就是這個服務不打折這部分我們我們事實上他們有一些考慮啊那看有沒有哪些服務不周到的地方我們再來處理好再來是IoGo的問題我想之前也有很多人討論這個問題就是說其實你們想做轉型可是IoGo你的員工內部員工自購就佔了近五成了等於說你在市面上你跟外界競爭的競爭力是不足的所以才必須透過這個員工去自購"},{"start":11032.421,"end":11044.586,"text":"那這個東西推出來花了這麼多錢花了六點多去建置那結果有一半以上都是靠員工在自購這第一個當然過去有些媒體有爆料或是有提出來有貼出來說員工有覺得有點壓力壓力處理這個業績的問題那在實際面上到底你最阿油購的部分"},{"start":11051.089,"end":11080.029,"text":"你們要怎麼去讓民眾去適應或是喜歡你使用這東西那如果這個服務如果不好或它沒有實際達到你本來的效益的話你要趕快把它收掉這到底你們對愛宇哥外的評估是什麼是像我們現在愛宇哥定位是成為台灣最有特色的一個網路過戶平台所以它裡面的項目不要求多但是它也要求有特色啦比如說各地的這個伴手禮還有各地甚至我們現在也有很多跟宮廟合作的一些"},{"start":11081.129,"end":11092.976,"text":"這個文創的一些商品等等都會在這裡面然後我們這個對偏鄉的小農的把這個比較好的小農把他引進到我們的這個平台裡董事長這個沒問題這個在你們105年度2010年剛開始弄這個事情的時候你們的目標"},{"start":11096.838,"end":11118.557,"text":"就是希望做這種特色的就算這些小農啦 整個農會啦整個地方的這些產品能夠透過愛遊購去出去那第一個這又回到剛剛提到的你們據點不夠嘛大家沒有辦法習慣去使用你的據點那第二個這已經推了將近十年了現在等於要做個十年的檢討已經推出來十年了嘛愛遊購嗎對 這個是這個愛遊購是賺錢的是賺錢的我知道賺錢啦我說你現在內部的使用率"},{"start":11119.838,"end":11143.709,"text":"民間使用率不高嘛是內部都是員工自己占了一半以上占了一半左右沒有在以上當然從一半以上慢慢調整現在到百分之47.49慢慢降慢慢降可是那到底這個東西服務推出來之後你本來應該是為了服務社會大眾是為了讓這個偏鄉或是所謂小農或是各地方的農特產品能夠透過IEO GO的方式出去到各地去那結果現在回過頭來"},{"start":11145.13,"end":11169.052,"text":"實際在執行的時候只有內部員工多數內部員工在使用業者多數的台灣民眾沒有在使用這個工具那這個東西到底出現問題在哪裡已經做了十年了對我們的重點還是外面的確現在給我數據大概這個員工內部剩四成五四成五的那個那這部分我也發覺這樣刻意但是就事實上我自己在愛國買是他我覺得他產品真的還不錯"},{"start":11169.773,"end":11184.469,"text":"所以我並不覺得員工是我覺得很多員工覺得產品不錯自己很了解去買他不見得是什麼比如說什麼怎樣的一個有什麼樣的這個壓力下去買的"},{"start":11185.41,"end":11203.75,"text":"那但是我覺得愛遊過它現在一直在轉型就是我也期待它未來就是說它變成最有特色的然後這個意思是說你在別的這個電商品牌買不到在我們就買得到然後品質包括品質跟跟這個相關的一些這個"},{"start":11206.042,"end":11233.009,"text":"過去大家認可的一些比如說董事長時間到但是我要再次提醒當然你覺得服務很好所以員工都是自願很開心的去買我也沒有意見有一些應該是這樣但是你光今年一到今年一年一到七月員工就買了一億六千多萬你們郵局員工光自己內部消費就花了一億六千多萬在這個服務上面那如果真的如董事長說的這麼好我也希望他這麼好大家願意使用"},{"start":11233.849,"end":11255.904,"text":"那不應該是有只有不應該是整體營收裡面有一半是內部營收的消費應該是員工有在使用沒錯但是你不能占到整體營收的一半吧這個在任何公司在任何這種服務上面自己的花消費占一半還是很奇怪的事情我覺得這個部分你要去提升外界去使用IoGo的比例可以嗎沒有問題你什麼時候提一個檢討的數據的報告給我們什麼時候可以提一個檢討報告給我們給本委員會兩個禮拜好不好好可以沒問題好謝謝"},{"start":11264.585,"end":11269.051,"text":"好 謝謝黃建豪召委接下來有請鍾嘉斌委員發言"},{"start":11284.415,"end":11307.588,"text":"主席 在場委員先進 列席的政府機關事務官員 會長 工作夥伴 媒體記者女士先生有請我們國家運輸安全調查委員會的林主任委員交通部的產業發展及國際司的陳司長以及很辛苦的中華郵政的王董事長好 請王董事長本來想讓你休息一下"},{"start":11312.364,"end":11339.135,"text":"主委好 董事長好 市長好來標題就開宗明義啦因應無人或極跨境工業物流趨勢要調整非安市委建立資料庫評估民航法先讓王董事長回答董事長中華郵政的郵包業務是不是意味著中華郵政必須是貨運公司還是物流公司 有嗎你們是不是貨運公司還是物流公司我們現在屬於郵政法規範的這個郵政公司所以你們可以送郵包"},{"start":11340.806,"end":11362.681,"text":"類似像貨運物流可以都可以嗎好那我請教一下那依照現行的法規中華郵政如果你們用無人機送小包裹到偏鄉山地要不要成立航空公司不用不用我們是算使用端啦使用端是飛行的場域必須經過我們兩者合作好謝謝來我現在請教那個主委主委"},{"start":11363.061,"end":11389.81,"text":"是我們過去運安會對於載人航空器的事故調查範圍大概就這1 2 3 3個但是我們思考是說透過事故調查改善建議以確保機上人員的安全是不是這樣是OK所以我們通常飛安事故尤其是空難死傷多人最後如果是屬於駕駛的問題要改善它的管理如果是基建就要把它維修或者是航空器的性能要強化對不對"},{"start":11390.27,"end":11411.269,"text":"好 那我們來看一下 來 三位看一下這是一個經濟日報 在上個月這是中國的無人貨機的跨經物流它的載重可達1.5噸 航程超過2000公里300米跑道就可以起降好了 我們來請教三位 我們來看一下你們會不會想要來跨足經營啊來 請教一下 往下看"},{"start":11412.25,"end":11439.201,"text":"無人貨機為什麼要有競爭優勢呢第一它短跑道起降第二它無需駕駛員因為短跑道起降你在工業區可以直接設檢驗跑道因為沒有人員可以迅速通關如果是跨境的話那如果是因為不用駕駛員它用AI系統輔助遠端遙控甚至自主導航可以讓我們的機載具的安全規格就很低我們都知道你看看那個照片往上看來往前有沒有看到無人載具它的最大特色是什麼"},{"start":11440.438,"end":11466.144,"text":"沒有玻璃啊 沒有窗啊為什麼 不需要駕駛員嘛那這樣的一個航空器往下看它就具有這樣的優勢那我想請教一下以現行的法規 我想請教陳司長如果我專門經營空中物流剛剛我們董事長說啦我送包裹啊 用無人飛行器啊 無人機送包裹啊不用成立航空公司 可以嗎"},{"start":11469.147,"end":11498.037,"text":"目前來講的話如果那個郵政公司他要做無人機的運送他必須要符合在那個我們民航局這邊所規範的未來的UTM就是城市空中的一些相關管理的一個規範我現在講的不是城市交通喔我現在講的是跨國貨運喔來往下看來往前往前看來所以我要提醒一下那個主委啊跨越交通的門檻我們有沒有可能建立個24小時的跨境空中物流走廊運安會會不會支持工業用的無人貨機"},{"start":11499.591,"end":11502.154,"text":"這個是主管機關的權責主管機關是哪一個好啦 我往下看啦 來現在我們大膽的想北呂宋跟南台灣可不可能是一個前經濟部長郭志輝說的一個新的電子產業園區台灣有晶片 有半導體 相關的關鍵零組件"},{"start":11520.836,"end":11543.185,"text":"菲律賓有充沛的綠燈他有充沛的人工他可以做裝配在這裡從恆春到呂宋島才不到400公里如果用無人貨機的機隊24小時穿流不斷我們都知道這個半導體的這個零組件電子零組件又輕又貴通常本來就要坐飛機都坐空吧都坐貨機現在坐無人貨機在這邊坐這像不像什麼"},{"start":11547.387,"end":11560.267,"text":"像特斯拉 特斯拉的超級工廠很大很大大到他有多少公里 兩三公里他的零組件透過幾公里的輸送帶出來就是一輛電動車好 往下看來 如果在工業區裡面設無人貨機跑道"},{"start":11561.856,"end":11585.909,"text":"現在我們的運安會你是管25公斤以上的你是做事後的事故調查然後來改善建議但是未來如果大型的無人貨機用短跑道起降這個工業區跑到臨街住宅區工業區如果是無人貨機跑到臨街住宅區運安會會不會去研究一下對周邊居民 地面居民安全的影響會不會你們會不會去思考這個問題"},{"start":11588.499,"end":11600.468,"text":"以現在台灣的你還是覺得很安全嗎如果覺得很安全中華郵政可以考慮啊只要我們用航空法你們不用申請航空公司啊你們既然小包裹都可以送了大郵件可不可以送"},{"start":11601.584,"end":11629.615,"text":"了解好往下看來我們希望運安會來思考一下你重新定義無人機事故調查其實你在裡面的人員傷亡或死亡人員傷亡25公斤以上其他造成生命財產身體的影響其實無人貨機沒有駕駛乘客工業區設置檢疫的無人貨機跑道它其實影響的是什麼地面的人員跟地面的財產安全以及工業區周邊的人員造成影響是不是運安會你需不需要調整要不要調整你的"},{"start":11630.555,"end":11653.579,"text":"面對無人機的事故調查你的思維要不要思考一下調整一下來那個市長你要不要回答請報告委員有關於這個人員傷亡的話他不設限公斤數不管他是幾百克或幾公斤的只要造成人員傷亡我們都會調查那個25公斤以上是失職損壞也就是飛機摔了他沒有造成人員傷亡的話飛機摔了超過25公斤我們就會調查"},{"start":11654.019,"end":11669.797,"text":"真的是答非所問我們要再跟你講25公里以上以下我只有跟你說未來的無人貨機會大大的改變我們對於什麼叫做機場的概念一個工業區300公尺就可以起這樣的跑道它整個影響的是周邊地面的安全往下看來我們看一下"},{"start":11670.658,"end":11692.998,"text":"無人機的飛航供應鏈你看看這裡有寫我國從去年12月開始已經公告必須經濟部指出必須要用民航局的同意文件無人機的事故都跟通訊晶片有關運安會有沒有開始建立現在世界各國使用的無人機他們的事故調查有沒有去搜集這個資料現在很多了現在很多國家不願採用對岸就很多無人機事故運安會有沒有想到這個範疇"},{"start":11695.931,"end":11723.235,"text":"好 沒關係往下看 來很快讓你們知道一下大型的無人貨機投入工業物流的話他用AI系統輔導自動導航調查無人機的具備要什麼鑑定他的AI輔助系統的能力他依據 他依賴數據鏈結的數位通訊涉及到資安國安要跨部會合作所以運安會要開始去收集國際無人貨機事故的調查報告建立這樣一個資料庫供各部會調查可以嗎 開始收集可以啦 主委"},{"start":11726.721,"end":11751.833,"text":"可以啦 OK 主委這個可能還在思考往下看其實我們希望說現在在場有中華郵政在場有我們交通部交通產業發展跟國際事務司我為什麼請你們來就是說未來整個我們還在討論中華郵政到底郵差要不要送信到底要不要做電商要不要做物流我們看到一個藍海臺灣鄰近的這些國家跟臺灣有非常好的合作的機會"},{"start":11753.737,"end":11773.259,"text":"中國使用無人機是因為它可以省卻道路路面的公路工程的影響它直接就跳島但我們太平洋這些地區印尼 菲律賓 台灣有很多島嶼的國家只要有跑道就可以直接運貨這個概念也可以突破我們傳統我們的國際貿易受限於港口跟公路的受限"},{"start":11773.94,"end":11799.34,"text":"所以這個部分請運安會來跟民航局推動四航認證無人貨就要通過結構跟籌載的測試這該民航局規劃專用航路短跑道選址避免有人航空載人航空造成地面居民的影響還有導入無人機的交管系統以AI交管系統避免航路衝突請運安會可不可以承諾一下未來根據民航局來修訂我們無人貨因應無人貨的趨勢評估現行法規的修正之處"},{"start":11800.336,"end":11825.037,"text":"可以嗎我們可以跟民安局來討論嗎好謝謝那最後這三個問題請三位回答一下針對工業區設置無人貨機短跑道評估對地面居民的影響這個是運安會的那麼建立無人機的事故調查資料庫供跨部會政策參考制定這個運安會也可以接受嘛對不對最後一個協同民安局評估現行的法規因應無人貨機的修正之處都可以嘛是不是最後呢我請王國台董事長請教您一句請"},{"start":11827.427,"end":11844.056,"text":"畢竟您擔任過最高的國教中主管所以您看一看其實當我們在思考一個事業體的困境的時候其實要去思考整個未來的趨勢跟新科技的發展您要不要簡單的談一下如果今天中華郵政法規許可您會考慮來接這個業務嗎畫鏡的無人貨機"},{"start":11849.318,"end":11865.964,"text":"這個中華郵政是受限於在郵政法所以包裹物流可以送包裹多重要包裹包裹要限幾公斤以下如果我先講無人貨物區它應該是航空運輸業的執照就是航空運輸業執照中華郵政不能做嗎你們現在包裹最重多重"},{"start":11867.114,"end":11887.522,"text":"這個未來應該是你目前的郵政包裹最重多重就是20公斤20公斤嘛我相信很多這樣的跨境的一個物流20公斤是綽綽有餘的我們跟航空公司合作就好了不需要自己做航空公司要請駕駛員航空公司要經過試航許可無人貨機簡單多了您回去思考看看謝謝"},{"start":11891.26,"end":11902.187,"text":"好 謝謝中央B委員的發言我們接下來請王美惠委員 王美惠不在接下來請黃婕委員 黃婕 黃婕不在接下來請邱若驊委員發言好 謝謝主席 請主席邀請運安會林主委好 我們請林主委"},{"start":11923.615,"end":11944.467,"text":"主委好 優安會是我國最高運輸安全的調查機關嘛你們要負責航空還有船舶碟套公路重大事故調查這也不是一般的行政工作是需要高度專業然後也要高度仰賴經驗的事故調查工作可是我看到115年度的預算說優安會的預算原額共92人那其中"},{"start":11945.047,"end":11973.838,"text":"拼用的人員71人 占比近八成也就是說你們幼兒園會的核心業務高度仰賴專業的拼用能力可是現在有兩個問題 第一個徵才的公告沒有清楚結構薪資待遇那第二個是你們調查的專業能力仍有缺而這也會讓結案的進度也有壓力所以請主委說明幼兒園會到底要怎麼才能招得到人 留得住人然後也確保重大事故你們在調查不會因為人力不足而延宕我們現在"},{"start":11976.199,"end":12003.395,"text":"過去3年我們離退12個人然後新進有15個人事實上平均每年離退4個人所以我們現在只有航空組公路組有缺2個然後這個運輸發電組缺2個正在招好中但是有一個現象是剛剛有提到我們現在人的招人有一點碰到一個困難就是我們的薪水沒有辦法跟著業界一直在"},{"start":12003.835,"end":12017.258,"text":"我先確認幾個數字115年度預算書你們所列的聘用人員71人是不是就是主要的調查人力對主要的調查人力那現在在職的調查人員是不是62個人現在調查人員有71個4個組有71個目前在職的目前在職有67個"},{"start":12028.376,"end":12046.769,"text":"那我有看到因為專業的人力缺額還有7個那現在我要問薪資公告的問題因為調查人員他也需要具備高度的專業能力那也要具備航空還有航運鐵道公路運輸的實務經驗那這樣你們還有一個重大運輸事故調查人員的資格的一個評鑑程序"},{"start":12048.05,"end":12073.213,"text":"敬請你們的公告通常只有看到職稱還有資格的條件可是沒有清楚選民薪資的級距那這樣子你們要怎麼來招募就是專業的人力呢我們人員招好進來會考量他過去在業界他的整個工作年資然後我們內部會有一個小組說他應該會比照給他幾個值等然後他的薪水多少"},{"start":12073.914,"end":12081.402,"text":"那interview的時候會跟他講說是確實還有interview嗎可是因為沒有看到一個薪資的範圍是因為你們自己選擇不公告直接講"},{"start":12088.473,"end":12106.456,"text":"報告委員我們目前確實在公告外補的部分是沒有特別去揭露薪資那我們是針對就是他們報名進來之後的我們會看他的專業性因為我們一個職缺的專業性是不一樣的那我們會在那個遴選小組的會議上去做一個介紹"},{"start":12106.756,"end":12123.201,"text":"我看到你們對學歷然後還有經歷也有特別的有要求嗎那這樣子你們要怎麼吸引就是相當學歷然後還有具備業界經驗的人才可是前提是你們都完全沒有公告這個部分我們可以後續做檢討是不是做公告這樣比較適合這樣"},{"start":12124.421,"end":12146.721,"text":"因為除非因為在不管是在業界還是就是其他其他的機關他們都有清楚的揭露其實希望你們也能夠就是把就是除了學金曆的要求然後因為都看到都是條件條件列出來可是你們不管是集聚然後還是就是還是這個薪資的區間你們都沒有寫出來這樣你們怎麼要跟業界來搶人才"},{"start":12147.381,"end":12163.722,"text":"那再來 主委 我要問到 院會你們都有花預算就是培養調查人員嘛也不定期的會到國外去接受手訊沒有錯吧那像是非安事故還有海事事故的調查還有紀錄器解讀的課程那現在因為新制的"},{"start":12164.523,"end":12181.393,"text":"透明度不足那加上人才不願意進來或是之後他們接受訓練之後然後他們又被業界挖走了那這樣子就是國家跟你們院會的損失啊所以現在你們有沒有去計算過調查人員有多少是由業界直接轉任的"},{"start":12183.488,"end":12208.942,"text":"我們有一半至少在業界都有很多年的經營但是剛剛委員提到說薪資透明化事實上我們也是等於是政府的機構我們的薪資是它是固定一個Range那將來如果我們招考的時候事實上我們可以適度的揭露說我們大概薪水在哪一個那近三年你們有多少人才從雲安會離職呢近三年來說明一下"},{"start":12210.1,"end":12223.812,"text":"我們近三年 平均每年大概四位那就是有關調查人力的部分所以近三年大概十二位左右近三年十二位 這算蠻多的吧 主委大概五點 五趴左右"},{"start":12225.373,"end":12251.218,"text":"差不多啦平均一年有除以三的話一年差不多四個人差不多但是這是離退這是很自然還有一個現象就是說就我剛剛有報告的少子化嘛人也很難招因為剛剛有提到就是因為有一些案件你們還在調查當中那我有看到114年3月底調查的專業能力你們預算的預算員的額是預算員額是七十一人那我有看到七名"},{"start":12251.918,"end":12273.158,"text":"缺額比例占一成那同時在公路事故的部分1月2年底未結案的有9件1月3年又增加了4件可是1月3年你們結案的也只有4件所以你們未結案人維持在9件那航空事故也有增加的趨勢那可不可以說明這幾名的缺額那您剛剛提到就是各兩名是在公路還有哪一個單位"},{"start":12274.84,"end":12296.629,"text":"運輸安全組運輸安全組那有沒有分別在航空鐵道水路你們有沒有去計算過就是哪一個組別的缺額導致就未檢案的數字比較高目前目前航空水路的人力剛剛好啦那公路因為最近的公路世界比較多所以我們一直在想辦法補人進來想辦法補人進來我們確實有補人進來然後"},{"start":12303.559,"end":12328.552,"text":"跟委員報告我們前一陣子也是補一個人進來然後給他試用三個月之後後來內部在開會之後就覺得好像沒有辦法繼續用就重新又再找這樣重新又再找真的是很難找人才是那我希望就是在找人才的同時你們先就是在網路上的公告也可以清楚的列出讓就是有志加入議案會的人才他們可以更清楚在interview之前他們就可以有一個了解就是薪資的級距OK嗎"},{"start":12330.093,"end":12333.018,"text":"在公路的調查專業裡面,分層是屬於車輛專業,屬於道路設計的,屬於這個操作的等等"},{"start":12341.323,"end":12369.264,"text":"他不同的領域的人進來才會組成一個調查的這個小組所以有時候我們原來以為這個調查官他是在車輛方面的專業可是當進來的時候我們有幾個案子請他去實行當然進來要新進人員授訓ODT啦 進階訓練等等可是完成他的orientation之後沒關係 再確認一件事在上一次的委員會那很多委員都有問到嘛因為目前還有很多案件還沒有解嘛那主委您認為這跟能力有關嗎"},{"start":12371.295,"end":12387.149,"text":"應該是沒有關係應該沒有關係嘛那也希望就是今天本席提的問題那運安會回去也做一個研究啊是是是OK好謝謝主委謝謝好謝謝我們邱若昊委員的發言謝謝運安會主委接下來我們請游昊委員發言"},{"start":12399.394,"end":12406.418,"text":"那有請一下運安委主委還有王國才董事長我們請林主委也請王董事長那主委好那主委就是這個員額的部分其實之前很早也有跟您提到過那我想問一下那跟行政院溝通目前的一個狀況能不能夠增加員額"},{"start":12427.212,"end":12446.324,"text":"來我們全城市主任來個好簡短講因為還有等一下要請王董事長回覆的報告委員我們經過那個我們一百一十五年裡面的品鑑的一個檢討目前我們人力目前是足夠的那因為我們從北安會時代改制到現在其實我們人力已經趨近於成熟"},{"start":12446.884,"end":12460.897,"text":"所以有發揮在在人力的一個業務上的一個效力那就是我們每兩年都會透過人力的評鑑去做人力的檢討那我請問一下主委你覺得雲安會目前人力是足夠的跟委員報告"},{"start":12465.263,"end":12482.553,"text":"這一兩年的重大的運勢事故確實是有比較少所以我們目前的人力差不多可以meet那坦白講因為這個部分來講的話還是要回覆剛剛主任您所提的就是人力我相信不會是足夠的因為"},{"start":12483.553,"end":12497.529,"text":"當然說目前來講最近重大事故比較少那當然是好事那也希望持續都那麼少可是同樣的一個負荷量那其實也是重的因為像預案會的許多報告確實都要花了蠻多的時間"},{"start":12498.47,"end":12526.878,"text":"那所以一直以來大家每次的不管是法治局的或預算中心的你先回沒關係法治局或預算中心的許多的調查報告其實都有提到能力需要提升 援握不足還需要能夠去跟行政院來做爭取那我覺得剛才邱立豪委員點出的問題確實是必要的所以說還是希望內部重新再做一下討論吧因為這個部分其實許多同仁都有這個需求那所以我是覺得這個部分反而還是需要慎重看待"},{"start":12527.438,"end":12542.752,"text":"那同樣的 那主委你可以先回那因為您以前也擔任過民航局的副局長那像這一次來講我們看到賴清德總統他前往這個史瓦帝尼那在就你的一個民航的經驗"},{"start":12543.773,"end":12559.184,"text":"那這樣子的一個搭乘他們駛過的班機來前往他又是外籍機師他還沒有本國國籍機師以你這個專業的部分來看待這樣子的一個飛航安全你可以提出一個什麼樣的建議"},{"start":12560.985,"end":12588.245,"text":"我想以矢國的專機它是等於外國的飛機那外國的飛機它依國際民航組織的一些規範它申請飛航就飛越啦它說是飛越它是第一航權嘛那第一航權一般在國際的慣例一般都是會同意的那所以說總統搭乘矢國飛機還有外籍機師還有這個在用微信電話這個都沒有相關的這種國安的問題嘛"},{"start":12591.112,"end":12608.818,"text":"在這樣子的一個方式做法上是不是應該要給一個比較對於不管是政治的問題不會勉強你但是至少在安全的問題來講那是不是應該要怎麼樣的做法比較符合這個保護這個國家元首或是總統出訪安全的考量"},{"start":12610.91,"end":12628.159,"text":"但是你有民航專業啊在非常安全的角度民航局他應該在事前規劃的時候他應該會被通知到他有考慮到我認為有啦那所以考量到的話他應該要給出什麼樣的建議"},{"start":12629.727,"end":12647.249,"text":"因為只是外國的專機在飛航的時候如果上面做了VIP一般在在航管程序上他們會有特別care會特別的care所以說你覺得在目前飛航安全如果以這樣的模式來講是一切沒有問題的"},{"start":12648.55,"end":12674.126,"text":"應該是沒問題啊一直都沒問題喔好啦沒關係我看您也不太方便回答那沒關係啦那我是想接著請教一下黃國帥董事長那董事長政治的問題我不特別請你回答那您也做得非常的傑出那所以說我是想針對技術性的問題來講那像剛才所提到這樣子的一個飛航安全以及過去在"},{"start":12675.106,"end":12690.562,"text":"就是總統出訪的時候其實您在當任部長期間也有參與那像他現在賴總統回來的部分他的路線上跟方式上那要怎麼辦那以你過去的專業來講你覺得要怎麼辦"},{"start":12692.799,"end":12711.31,"text":"過去在出往的國家當然是國安團隊也評估到這個整個非常安全然後當然民航其實配合還有航空公司配合這個航路的申請但是他這個這次的確比較他是一個比較突破突破性的一個外交那裡面可能"},{"start":12712.55,"end":12729.589,"text":"他們應該有一群人在那邊做一個討論要怎麼樣去跟回因為我沒有參與我沒辦法回答那如果說以你過去當任部長的專業來講那還有哪兩種方式可以來做選擇嗎他回來的方式我現在真的很難回答這個問題"},{"start":12731.175,"end":12744.044,"text":"好啦 那沒關係那還是跟部長講說其實專業性的部分其實你是可以回覆啦那 那我就直接表達一下因為現在來講那你覺得有沒有可能他會再搭著死國的飛機回來因為"},{"start":12746.872,"end":12764.611,"text":"這個牽涉到兩國外交的這個溝通我們每年給他們十幾億啊對 您猜的可能都是方案 但是我真的沒辦法確定好啊 那不知道他會不會搭著這個巴拉圭到時候要來台灣的話 飛州再飛到那個巴拉圭 不知道但是其實啊 那如果"},{"start":12765.271,"end":12784.571,"text":"過去來講比較的 歷任總統出訪史瓦帝尼的一個經驗他還從來沒有像如此的方式前往那其實這個部分他並沒有因為這樣子而讓大家覺得怎麼可以用這樣子很像是有一些特別的方式但是說穿了他就搭便車"},{"start":12785.652,"end":12809.988,"text":"那其實以國家元首要出訪啊我覺得不管怎麼樣前往但是應該是要合乎一個該有的一個方式因為過去你在擔任部長期間包括蔡英文總統她一樣也是能夠前往嘛那包括過去馬英九總統陳水平總統甚至連李登輝總統都有前往成功啊那所以說以夾帶的方式過去啊那其實"},{"start":12811.288,"end":12832.079,"text":"確實是對於我們付出了每年十幾億的一個死國來講這個確實我覺得還是讓民眾來講不一定能夠接受這種方式那同樣的啦那我也是希望說如果希望你能夠給一些他能夠怎麼樣光明正大回來的建議那有辦法提供嗎"},{"start":12833.466,"end":12861.258,"text":"我沒辦法提供 但是的確這次外交遇到很大很大的困難啦我個人是覺得是一個突破因為他跟以前國家出去 國家英雄出去狀況已經不一樣了所以我想說他們有他們的考量不過我是覺得這次是很成功的一個外交的一個拜訪其實我個人來講 我並不認為是成功啦因為總統出訪畢竟還是光明正大比較理想啦"},{"start":12861.678,"end":12876.378,"text":"那過去蔡英文總統都能夠光明正大的出去我覺得賴清哲總統反而要思考一下兩岸關係的這個路徑上或是在國際關係的路徑上到底如何能夠去做突破我覺得反而要去做一些反思而且同樣的"},{"start":12877.279,"end":12904.395,"text":"不一定是事的話都一定是以扣紅帽的方式我覺得在這過程中是不是有些的申請上面的一些方式可以更為完善我覺得其實參問總統的時候都可以我覺得賴清德總統應該要思考他要怎麼樣去讓我們的整個台灣的在世界的定位能夠是更為的如以往甚至是不是有可能超越以往我覺得他應該去思考好 謝謝"},{"start":12908.001,"end":12933.26,"text":"好謝謝油耗委員的質詢我們接下來請葉元之委員發言主席好我們請那個中華郵政好我們請中華郵政王董事長"},{"start":12941.501,"end":12967.936,"text":"各位好我們現在關心一下因為我們現在好像郵局在招募人的時候是不是現在有很多預缺不補然後退休也都沒有補的狀況現在郵局業務量增加了啦業務量增加是好事但是人力也是要增加不然的話我們郵局的一些郵政事他們的負擔變重現在一直沒有補人的原因到底是什麼"},{"start":12969.216,"end":12988.784,"text":"現在不是不補,現在有點有一個時間差我們現在招考,像半日是已經招考完進來的然後後續就是會一直進來那今年大概有200多個缺,現在今年都會把它補齊沒有說一缺不補這個事,就是說我們按照業務的需求然後我們就調整所以你說大概會補多少"},{"start":12993.266,"end":13008.974,"text":"240個會補到什麼時候會補期今年就幫他補7月7月7月就補期是不是那我這邊提醒幾件事情因為有一些郵局的同仁有在抱怨的這你在網路上看到我不知道是有沒有真實的狀況"},{"start":13010.094,"end":13032.692,"text":"第一個就是像有南部的講說好像那個輪胎都買便宜貨所以你可以看到輪胎都變形了還持續在騎這個會造成安全的影響然後右邊是有人在反映說他們的支局都沒開冷氣31度還不能開所以非常的熱然後他下班之後去全聯覺得人家全聯的冷氣很好吹有這種狀況嗎"},{"start":13035.214,"end":13056.74,"text":"董事長這狀況是這個就是你如果要補人的話你要留人嘛不要說讓這個工作環境變比較差不管是安全或舒適度有沒有這個狀況對謝謝葉委員就第一個這個的確在台南郵局他這次用最低價標的確有一批這個品質比較差的那在台南有這個狀況其他沒有現在目前是台南"},{"start":13059.901,"end":13084.447,"text":"那4月29號他們的大經理已經召開會議要全數全數把它換掉了然後也要求椰奶廠商提供比較好的所以已經有改善方案了這個在改善所以只有台南有對那沒開冷氣有嗎冷氣我們現在是就是按照經濟部的規定是26度那如果在這個我們的處理中心就加在他這邊寫說31度不能開這個我們再了解一下我們是希望說環境是26度了26度的環境"},{"start":13087.628,"end":13098.32,"text":"然後再來我們來看一個就是你們在2010年有推一個網路商城在2020改名叫愛郵購那愛郵購今年的營業數據大概到今年今年是有賺大概217萬去年是賺的營利是732萬"},{"start":13109.431,"end":13135.145,"text":"郵局當然是說好像感覺不錯但是實際上我們在裡面有看到一個問題我們有看到一個問題什麼問題呢就是實際上你們營運成本只有算這個商城的人事費但是這個商城裡面主打一個東西叫做免運費那免運費的成本是誰來吸收的免運費成本是由原本的郵局的那些郵政事來吸收"},{"start":13135.905,"end":13160.606,"text":"那等於你把那就是其他部門的成本就把它算在其他部門裡面就沒有算在這個愛郵購裡面導致於愛郵購好像看起來營收不錯這就隱形成本的然後第二個給董事長看一下其實你們的那個產品是沒什麼競爭力你看全聯的福利的中心禮券一張面額100塊你是賣108塊"},{"start":13162.915,"end":13179.82,"text":"那家樂福一張100塊是賣104塊賣的比原本的票面價還貴當然董事長你們會說多的錢就是運費嘛對不對因為如果他要到家樂福去買的話他就跑一趟你如果是電商的話就不用跑一趟可是實際上這就很沒有競爭力我們再繼續看"},{"start":13181.46,"end":13206.154,"text":"比如說以飲料來講同樣的一個飲料在愛油購是賣588塊一箱其他店商是一箱只賣470塊我只是讓你看其實你的產品是非常沒有競爭力的那在產品這種沒有競爭力的情況之下為什麼感覺上有營收是因為把那些物流的成本算在油局裡面沒有算在愛油購裡面"},{"start":13207.114,"end":13234.862,"text":"然後整體來講這個平台大概一年的營業收入也大概就三千萬左右其實在電商來講不算是大的電商所以郵局如果花了那麼多的心力還成立這個部門然後做的這樣鑰匙不合的樣子還把成本灌在別的部門我覺得是有必要再檢討一下我跟葉委員報告這個愛郵購當時成立是為了福島小農所以它事實上是我們偏鄉義務的一部分"},{"start":13235.382,"end":13255.149,"text":"那後來現在一直在發展我是希望他們成為全國最有特色的那加油啦剛剛看到因為他是B2B2C啊就是北仁把這個禮件放在我們這邊賣所以價錢是他來訂然後剛才免印費的部分這個也是在這個上架場上那如果這個這個"},{"start":13257.13,"end":13283.612,"text":"這個買的這個金額夠的話他會省掉這個就是說他會吸收這個運費所以這個B2C就是他掛在我們這邊去賣給各個消費者那所以但是剛才所提到的就是說怎麼樣讓這個愛遊過更有競爭力也是我們對啦我覺得要加油盡量要做啦盡量要做就不要說好像就做到差不多就好了好不好最後我還是要也是要再講一個"},{"start":13284.733,"end":13299.686,"text":"也是跟郵局就是態度的問題啦 公眾態度的問題我們在我的選區一直要有一個郵局叫合一A3這個郵局實際上這個房子是什麼時候買到呢是2024年就前年已經快兩年了"},{"start":13300.446,"end":13324.428,"text":"驗收那個時候要在這邊開一個郵局大家都非常期待那里長也很關心里民也很關心所以我也多次去詢問大概什麼時候會營業然後我在2024年9月的時候問當時郵局給我的回覆是說2025年5月就會營業去年5月喔那時候是說去年5月喔然後結果後來快到了大概在"},{"start":13325.649,"end":13350.687,"text":"去年的五月之前我再去問然後結果又跟我講說沒有因為什麼種種原因又改成2025年的年底要營業所以十一月2025年的十一月要蓋好然後2025年的年底要營業然後我中間一直去詢問也都是這樣講結果年底到了因為我們里長問我李明問我們都會去講尤其說是年底"},{"start":13351.707,"end":13357.699,"text":"結果到了年底的時候怎麼又還是在那邊大門聲鎖要繼續問又要改成今年的五月"},{"start":13358.976,"end":13382.411,"text":"所以實際 而且到現在還沒有營業喔所以實際上營業的時間已經比一開始承諾我們的時間晚了一年啊我們同事講當然你可能不會管到那麼小的事情啊可是問題是你心中認為的小事是我們地方大事因為郵局大家一定是覺得很方便嘛其實這也是你們要改到高興大家使用的服務可是為什麼連開一個郵局都這麼困難啊"},{"start":13384.895,"end":13410.767,"text":"到底是什麼狀況因為他這個內裝是用那個最低角結標這個是這個有舉這個我們必須要討論的所以他對我跟你講董事長給你報告他中間過程都有很多驗收部分我們去了解也是這樣講說什麼找到一個廠商怪廠商是內裝廠商很差沒有經驗然後所以如果那你為什麼要找一個沒有經驗的廠商呢這也是很大的問題而且你們都不要沒關係"},{"start":13411.787,"end":13438.738,"text":"每次我去問都我再去了解一下我再去了解一下都從來沒有把這個當一回事拖了一年開一個郵局要拖一年這種效率你要怎麼樣讓人家對郵局產生信心所以請問一下董事長過去我都不講了你在這邊具體承諾到底什麼時候要營業董事長自己來承諾什麼時候要營業本來最早是去年五月已經拖了一年董事長請你講一個時間"},{"start":13441.001,"end":13469.792,"text":"然後請你幫忙訂一下好不好你知道在我們地方有發生這麼離譜的事情嗎你知道嗎謝謝委員我就覺得這個就是說這個廠商他現在缺失還一大堆還在改那我現在可能沒辦法馬上不是啦董事長你不能這樣講那你為什麼找一個那麼缺失就沒有經驗的廠商是覺得郵局的服務不重要然後弄到牛年馬月喔你講一個時間你要有一個目標嘛不然又拖到明年五月喔"},{"start":13472.473,"end":13495.518,"text":"你講一個目標我本來我跟你講我們後來問到最新是說現在又在辦在辦驗收啦一個月內讓他營業好不好你趕快去盯看他有什麼缺失請他趕快改然後又不然的話做辦一個採購都可以辦到那麼差那個葉遠這樣啦那個我現在可能沒辦法馬上那個我回去瞭解一下那個缺失現在處長跟我講說缺失還蠻嚴重的"},{"start":13498.099,"end":13524.412,"text":"所以不是啦 董事長你們我都還沒問到大的東西物流園區什麼哇你們動輒那麼大龐大金額的東西你們也都在做然後連開一個郵局都會開到哩哩那啦這個我來盯我答應委員我來盯這件事情然後兩個禮拜內給委員一個所以還要兩個禮拜我等都等一年了書面答覆啦書面答覆沒有啦你看下個月可不可以開幕啦"},{"start":13525.643,"end":13553.039,"text":"你們都不當一回事所以他缺失就慢慢改啊你們都不當一回事啊處長跟你回答一下好不好他現在看起來是還有一些困難是 報告委員因為這個案子的確他廠商施工的的驗收品質很就是不太好那目前還在驗收中沒有 最好最好這個問題很多了啦今天如果說你預定的時間我下個月就叫你那個我就覺得我太苛了啦等了一年你還在講說有缺失那到底什麼時候要開幕"},{"start":13555.211,"end":13566.67,"text":"到底什麼要開幕 牛年馬月不是啦 你有沒有當一回事啦有沒有當一回事啦董事長有沒有當一回事郵局開幕有沒有當一回事任由一個廠商缺失然後都可以一直拖"},{"start":13567.967,"end":13587.622,"text":"一年不一年這樣啦就是說沿途是這個廠商但是現在如果缺失沒有改善也沒辦法越做當然啦可是你們我覺得你們要做事找方法嘛不做事要找理由嘛現在當然都可以推給廠商啊找方法的部分剛才談到就是說未來最低價絕標這個方式應該要改善但是這個是已經發生了我來盯他們他們現在說5月6號"},{"start":13592.385,"end":13619.918,"text":"復驗嘛但是現在復驗的結果不知道他處長就是跟我講說缺失還很大所以我現在沒辦法可以委任處長有把他的缺失當一回事嗎就隨便嘛反正報嘛隨便缺失再改嘛缺失再改嘛不知道委員他的驗收過程的時候我們有一直盯著他但的確是因為廠商他的如果說連一個郵局一個廠商室內裝修廠商你們都搞不定那你怎麼讓大家相信幾百億的東西什麼物流園區你們搞得好"},{"start":13621.679,"end":13642.673,"text":"兩個禮拜啦兩個禮拜給你個書面你現在董事長今天就回去幫我盯一下啦好不好然後請處長來講一下到底有什麼最快什麼時候好不好不要一直拖了啦不然我們大家真的對你們都很失望啦好不好好謝謝所以處長當面跟委員報告這樣是這意思嗎處長先了解狀況好不好好謝謝好謝謝葉委員也謝謝我們王董事長"},{"start":13650.438,"end":13663.051,"text":"登記諮詢委員都發言完畢我們做以下決定報告及詢談完畢委員在諮詢中要求提供相關的書面資料和未及答覆部分請預言會跟交通部以及相關單位儘速以書面來答覆"},{"start":13664.178,"end":13681.346,"text":"針對今天的會議我們做以下決議115年度國家運輸安全調查委員會單位預算及中華郵政公司營業預算審查報告及取答完畢令定期進行處理委員提案在5月11日下午4點截止收件散會"}]}},"supported_relations":[],"relations":[]}